14 Sales Associate jobs in Auckland

We seek energetic and enthusiastic individuals to join our team at GOOD VALUE TYRES LIMITED in Auckland, New Zealand. We currently have two Sales Representative positions available at our store/Workshop in Auckland, New Zealand . This is an opportunity to contribute to a dynamic, friendly retail team where excellence, success, and people are valued and rewarded. The job involves heavy lifting of boxes (up to 25 kg), providing customer service on the floor, serving customers at the Point-of-Sale system, stocking shelves, and performing other tasks as needed in the store.

This is a full-time , permanent position with a minimum of 30 hours per week and an hourly rate of NZ$24 to NZ$26.  

You will be responsible for performing the following tasks to the highest standards:

• Assist the manager with various operational tasks and projects, including stock ordering, inventory management, banking, cash handling, merchandising, and other related duties.
• Labelling goods and ensuring the correct price is displayed.
• Maintain outstanding store condition and visual merchandising standards.
• Opening and closing of premises and associated security
• Ensure a high level of customer satisfaction through excellent sales and after-sales service.
• Pick and dispatch customer orders
• Completing local parts orders and credits as required
• Over the counter / instore trade and retail parts enquiries and orders
• following up clients and ensuring satisfaction with goods and services and resolving any problems
• quoting prices and credit terms, recording orders and arranging deliveries
• acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
• Handling the cash counter, issuing customer invoices for the goods purchased.
• Listening to customers’ complaints and forwarding them to management to address them in a professional manner.

Our ideal candidates will have.

• Friendly, Passionate, People-Person—Someone who has a proactive approach and is motivated to achieve and improve continuously!
• A natural ability to build rapport with customers and assist their buying decisions. Be physically fit, hardworking, and reliable, with great attention to detail.
• The ability to work as part of a team as well as on your own (unsupervised)
• A passion for providing excellent customer service and always putting the customer first. Basic communication and computer skills
• A positive attitude with the ability to solve problems.
• The ability to remain calm and courteous under pressure.
• A passion for sales and prior sales experience in a similar environment are added advantages. The selected candidate will receive complete training.
• Available to work on weekends and public holidays. Able to start early and finish late shifts when required. Able to pass the Random Drug Pass Test at any time.
• Must have a class one Driving license in New Zealand or an equivalent overseas driving license.
• Must have no serious criminal convictions.

If this sounds like something you will enjoy and excel at, please APPLY NOW!

Key Responsibilities

• Provide sales support for all branch customers
• Build and maintain internal relationships with procurement and demand management teams
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits
• Regularly operating the forklift to move product around the site
• Accurately completing all your duties on time to a high standard of safety and quality.

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers' needs are met
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions
• NZ driver licence full class 1 and F endorsement
• Business smart and understands the key levers that drive business performance
• Practical understanding and experience of health and safety standards

Who we are:

Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Customer Service Manager is needed for CAMBRIDGE INTERNATIONALACADEMY LIMITED t/a CIA Education & Travel in Auckland Northshore. It is a permanent full-time position.

Location：

Mercari Way, Albany, Auckland, 0632 , New Zealand

Minimum Requirement:

Relevant tertiary qualification in related areas such as business, management or marketing.

Duties:

·    Working closely with domestic and overseas markets including overseaseducation providers, training centres and education agents, to market theservice and products of the company and to maintain and improvecustomer relationship

·    Planning, administering and reviewing customer services and maintainingsound customer relations

·    Developing and reviewing policies/regulations, programs and proceduresconcerning customer relations and service provided

·    Ensuring the operational efficiency of the company

·    Providing direction and feedback to directors for the customer servicestandard and assisting with recruitment

·    Managing, and providing efficient consultancy and communication with thecustomers and clients in respect of customer service and marketing.

·    Planning and implementing strategies to follow up customer satisfaction,ensuring the service provided, and modifying services when and if needed

·    Liaising with external service agents and customers to identify markettrends and responding to customer expectations to improve the servicesprovided

·    Actively contacting other relevant agencies to assist in meeting customers’expectations if and when required.

We are seeking a motivated Customer Service Manager to lead and oversee our customer service operations in a dynamic commercial cleaning business based in Auckland.

The successful candidate will be responsible for ensuring client satisfaction, managing customer relations, and optimizing service delivery. This role requires strategic thinking, strong leadership skills, and a commitment to maintaining high standards of service.

Key Responsibilities:
    • Build and maintain strong relationships with clients to ensure satisfaction and loyalty.
    • Serve as the main point of contact for customer inquiries, concerns, and feedback.
    • Address and resolve customer complaints promptly and professionally.
    • Lead and manage a team of customer service representatives.
    • Provide training, coaching, and support to enhance team performance.
    • Monitor staff performance and implement improvement plans when necessary.
    • Develop and implement strategies to improve customer service processes and efficiency.
    • Monitor and evaluate service performance metrics to identify areas for enhancement.
    • Collaborate with operations to ensure seamless service delivery.
    • Act as a liaison between customers and internal departments to address client needs.
    • Ensure timely communication of changes in services, schedules, or policies to customers.
    • Prepare reports and presentations on customer service performance and feedback.
    • Maintain detailed records of customer interactions and service issues.
    • Oversee scheduling and ensure all customer commitments are met on time.
    • Assist in budgeting and resource allocation for the customer service department.

Qualifications and Skills:
    • Master's degree in Business Administration, Management, or a related field.
    • 2 Years relevant experience
    • Excellent verbal and written communication abilities.
    • Problem-solving and conflict resolution expertise.
    • Time management and organizational skills.
    • Customer-focused mindset with a commitment to delivering exceptional service.
    • High level of professionalism and integrity.

Position Details:
    • Location: Auckland
    • Minimum hours per week: 30
    • Hourly rate: $23.50 - $23.50
Benefits:

    • Opportunities for professional development and growth.
    • Supportive and collaborative team environment.
    • Health and wellness benefits.
I

nterested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications. We are an equal-opportunity employer and encourage applications from individuals of all backgrounds and experiences.

Job Title: Customer Service Manager
Location: 212C Burswood Drive, Burswood, Auckland 2013
Department: Customer Service
Reports to: General Manager
Date: July 2025
Min hours of work: 40 hours/week
Days required: 6 days (must be available to work on weekdays where necessary)