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customer service associate
Posted 2 days ago
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Job Description
We are seeking a motivated and creative Marketing Coordinator to join our team in Auckland. This is an exciting opportunity for someone looking to grow their marketing career in a fast-paced, collaborative environment.
Key Responsibilities- Assist in the development and execution of digital and traditional marketing campaigns
- Support the planning and delivery of promotional events and brand activations
- Conduct market research and competitor analysis to identify trends and insights
- Work closely with sales and design teams to ensure consistent brand messaging
- Monitor and report on campaign performance using analytics tools
- Coordinate the production of marketing materials (brochures, posters, digital assets)
- Maintain the marketing calendar and ensure timely delivery of all initiatives
- Solid understanding of social media, email marketing, and basic SEO/SEM principles
- Strong written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines
- Creative thinker with a proactive approach to problem-solving
- A tertiary qualification in Marketing, Communications, Business, or a related field is preferred
- Supportive and inclusive team culture
- Flexible working arrangements
- Opportunity to grow and develop your skills
- Work on a variety of projects that make an impact
Company Details
Customer Service Representative
Posted 3 days ago
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Job Description
Management is the process of planning, organizing, leading, and controlling resources such as people, finances, and materials to achieve organizational goals efficiently and effectively. It involves coordinating efforts and making decisions to ensure that objectives are met while balancing the needs of various stakeholders. Successful management requires strong leadership, clear communication, and the ability to adapt to changing circumstances. Managers play a critical role in guiding teams, optimizing resources, and fostering a positive work environment that encourages growth and productivity.
This position does not require any prior experience as full training will be provided to ensure you develop the necessary skills and knowledge to succeed. We are looking for individuals who have excellent verbal and written communication skills, as these are essential for conveying information clearly and working collaboratively with colleagues, clients, and partners.
Strong problem-solving abilities are also important because managers often face unexpected challenges that require quick thinking and effective solutions. A customer-oriented mindset is highly valued since understanding and meeting the needs of clients or customers is vital for the success of any organization.
The ability to multitask and perform well under pressure is essential in a management role. Managers frequently juggle multiple responsibilities and deadlines, so staying organized and calm in demanding situations helps maintain productivity and team morale.
Flexible availability, including the willingness to work evenings and weekends when necessary, is required to accommodate the dynamic nature of business operations. This flexibility ensures that management can provide support whenever it is needed most.
Finally, a willingness to learn and grow within a team environment is critical. Management is an ongoing journey that involves continuous development and collaboration. Being open to feedback, new ideas, and teamwork contributes to personal and organizational success.
In summary, this management opportunity offers a chance to build valuable skills in leadership, communication, and problem solving, even if you have no previous experience. With full training provided, you can develop your abilities while contributing to a team-focused workplace where flexibility and customer service are priorities. If you are motivated, adaptable, and eager to learn, this role can be a rewarding step in your career path.
Company Details
Customer Service Representative
Posted 3 days ago
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Customer Service Representative – Job Description
We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.
As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.
We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.
Key Responsibilities:
- Assist customers with bookings, reservations, inquiries, and complaints
- Maintain accurate and up-to-date records of customer interactions
- Provide clear and friendly communication across multiple channels
- Collaborate with internal departments to meet customer needs
- Handle transactions or payment processing as required
- Promote services, products, and special offers when appropriate
- Maintain a positive and professional image at all times
Requirements:
- No prior experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- A willingness to learn and grow in a team environment
If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.
Company Details
Customer Support and Data Entry
Posted 7 days ago
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Job Description
Main Job Description:
We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.
Responsibilities:
- Provide exceptional customer support via phone, email, and live chat.
- Enter and update customer data in the system, ensuring accuracy and consistency.
- Assist in maintaining and organizing customer records.
- Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
- Collaborate with other departments to resolve complex customer issues.
Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Must be respectful and responsible.
- Ability to adapt in a fast-paced environment.
Work Experience and Education:
- No experience required [one on one training would be provided]
//NOTE; Job Referral Manager Michael Johnson
Company Details
Data Collection Specialist
Posted 25 days ago
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Job Description
Job Description – Data Collection Specialist
We are seeking a detail-oriented and motivated Data Collection Specialist to join our team in New Zealand. In this role, you will play a key part in gathering, validating, and maintaining accurate information to support business operations, research, and reporting.
Key Responsibilities:
- Collect, organize, and input data from various sources with a high level of accuracy.
- Conduct fieldwork, surveys, and digital data gathering as required.
- Ensure timely reporting and compliance with established data quality standards.
- Collaborate with internal teams to analyze data and identify trends.
- Troubleshoot data discrepancies and maintain up-to-date records.
Skills and Experience:
- Previous experience in data entry, administration, or research is an advantage.
- Strong attention to detail and commitment to data accuracy.
- Excellent organizational and time-management skills.
- Proficiency with Microsoft Office Suite and database systems.
- Ability to work independently as well as in a team environment.
Education Requirements:
- A relevant qualification in business administration, statistics, IT, or a related field is desirable, though not mandatory.
- Training will be provided for motivated candidates with the right attitude and aptitude.
What We Offer:
- Flexible work schedules with options for part-time or full-time employment.
- Competitive pay with opportunities for career growth.
- A supportive team environment with training and development opportunities.
- The chance to contribute to meaningful projects that make a real impact.
Company Details
TRUCK DRIVER
Posted today
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Job Description
HEAVY VEHICLE TRUCK DRIVER
We are looking for Truck Driver for Local metro run, who are well organized, understand how to prioritize, and work to timeframes are important skills to be successful in this type of business. Also, must be available to work on weekends and late evenings.
Resourcefulness is a necessary skill in this role. You must have a driver’s license class-5, and you will be required to drive a truck when it is required. Flexibility around driving different truck according to daily business needs.
Being well organized, understanding how to prioritize, and working to tight timeframes are important skills to be successful in this type of business. Ability to obtain Dangerous good license and fork hoist license, if don't have one.
Responsibilities and Requirement's
-Attention to detail and quality of work
-A mature and responsible work ethic
-Good customer service focus (both internal and external)
-A 'can do positive attitude as well as being a team player
-Adaptability and flexibility in changing environments
-Reliability and honesty
-A professional image and good communication skills
-Clean driver's license and security check
-determining the destinations of goods and the most appropriate delivery routes
manoeuvring vehicles into position for loading and unloading
-assisting with loading to ensure goods are arranged for ease of delivery and safely secured to avoid damage
-verifying loading documents
-arranging and performing unloading operations and obtaining certification for deliveries
-reporting vehicle maintenance needs
-may receive payments for deliveries and arrange accounts
-Must have current DG and Forklift license
-Do need to go through drug and alcohol test or pre-staff check
Full-Time position
Wages: $30.00 to $34.00 or Salary based Depending on experience.
Hours: Minimum 35 hours/ week
Location: Palmerston north
If you are passionate about delivering excellent customer service, have superb communication skills, support the business and continue to carry out the excellent service shown to you - then we want to hear from you.
Please send your cover letter and CV email Application Closing date 13/11/2025
Chef
Posted today
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Job Description
Are you passionate about food and excited to lead a team in a fast-paced kitchen environment? GLADSTONE BAR 2024 LIMITED is hiring chefs to join our team. This role involves performing routine tasks to ensure the kitchen operates efficiently. You will be responsible for following all established procedures and maintaining consistency in kitchen management. It is a full-time job with a guaranteed minimum of 30 hours of work per week
As our chef, you'll play a crucial role in delivering high-quality dining experiences while ensuring smooth kitchen operations. Your key duties will include:
Consistently deliver high standards of products in the kitchen
Monitoring and adhering to hygiene regulations and standards.
ood preparation and cooking.
nsuring presentation of all menu items to correct specifications and correct portions sizes.
nsuring the correct procedures and methods for all recipes are being followed.
orrectly manage prep lists daily.
orrectly manage the ordering process daily and liaise with suppliers when needed.
anage deliveries and invoices of goods being delivered.
ssist with the introduction of new menus.
onitor the speed at which our product reaches our guests.
oint of contact for all kitchen issues addressed by the manager.
nsure all staff are well presented and adhere to uniform guidelines.
eporting complaints, accidents, and incidents immediately and documenting on the
appropriate form
ny other tasks as reasonably required.
omply with all aspects of any contract, project or task and deliver customer services that meet or exceed the expectation of the customer or business.
Safety
- Ensure all policies procedures, regulatory and company rules are always applied at all times
- Make sure that work is carried out in accordance with all required legal requirements, and in accordance with industry standards and company instructions and accreditation.
- Monitor and take action to ensure the safety of staff, customers, contractors, suppliers, the general public and the environment
- Report all incidents (including injuries, damage and complaints) before the end of the shift and serious incidents are reported immediately
- Suggest effective preventive actions. Identify hazards and actively involve in determining controls. Assists staff and customers by ensuring that no unsafe situation or behavior occurs
- Ensure all actions contribute towards the company goal of a Zero harm work environment
- Ensure full understanding of all safety policies and your own role within these, including
incident reporting requirements
Other Specifications:
The cessful candidates must hold 3 years of work experience OR a minimum Level 4 qualification.
an work unsupervised or as part of a team
alm, professional temperament and good communication skills
trong work ethics
The successful applicant must be NZ Citizen/ Resident or have valid work rights.
If you're ready to take on a challenging role and make an impact in a top-tier kitchen, apply now!
Supply Chain Engineer (Junior Engineering Technologist)
Posted today
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Job Description
Supply Chain Engineer (Junior Engineering Technologist)
Reports to: Operations Manager / General Manager
Location: Auckland, New Zealand
Hours of Work: Full-time (30-40 hours per week, Monday–Friday)
Remuneration: NZD $70,000
Company Overview
H3 NZ Limited is a New Zealand–based enterprise specialising in the importation, manufacturing, and distribution of high-quality consumer and building products — including lighting solutions, Petkit smart products, Hoto tools, and premium construction materials.
Our company integrates advanced digital and engineering technologies to optimise supply-chain performance across multiple product categories and global markets.
Position Purpose
The Supply Chain Engineer is responsible for the design, implementation, monitoring, and continuous improvement of H3 NZ’s end-to-end supply-chain systems — encompassing order placement, material procurement, manufacturing, warehousing, logistics, and distribution to distributors and customers.
This role will also lead the integration of artificial intelligence (AI) and data-driven technologies into supply-chain operations to improve forecasting, inventory control, cost efficiency, and decision-making.
Key Responsibilities
1. Supply-Chain Design & Process Engineering
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Map, design, and optimise end-to-end workflows covering procurement, production, warehousing, shipping, and distribution.
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Implement digital process-management tools and predictive analytics for operational visibility and performance tracking.
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Develop standard operating procedures (SOPs) and ensure compliance with quality, safety, and legal standards.
2. AI System Integration & Database Engineering
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Develop and maintain a centralised supply-chain database integrating procurement, stock control, order tracking, and logistics data.
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Collaborate with IT engineers to design and train AI models for demand forecasting, supplier performance analysis, and shipping-route optimisation.
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Implement machine-learning algorithms to predict material shortages, lead-time variances, and cost-fluctuation risks.
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Support automation of reporting dashboards and real-time KPI monitoring across production and logistics systems.
3. Procurement and Supplier Management
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Evaluate and negotiate with domestic and international suppliers to ensure quality, pricing, and reliability.
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Oversee purchase-order systems and supplier-performance tracking using data-analytics tools.
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Monitor market trends and material-cost variations to inform procurement strategies.
4. Manufacturing and Production Support
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Coordinate with in-house production and contract manufacturers to ensure efficient workflows and material flow.
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Apply engineering principles to identify bottlenecks and implement data-driven process improvements.
5. Warehousing and Inventory Management
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Design optimal storage and retrieval systems for multiple product lines (lighting, Petkit, Hoto, building materials).
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Use AI-based forecasting to maintain optimal stock levels and reduce excess inventory.
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Ensure compliance with H&S, quality-control, and sustainability standards.
6. Logistics and Distribution
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Plan and monitor international shipping, customs clearance, and domestic delivery schedules.
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Use predictive algorithms to optimise freight scheduling, container utilisation, and distribution timeframes.
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Analyse carrier performance and logistics costs to identify savings opportunities.
7. Performance Analysis and Reporting
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Establish performance metrics (cost, lead time, on-time delivery, accuracy) and generate analytical reports.
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Use data-visualisation tools (e.g. Power BI, Tableau) to present insights to management and recommend actions.
Qualifications and Experience
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Bachelor’s degree (or higher) in Supply Chain Engineering, Engineering, Logistics, Data Science, or related field.
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Or Minimum 3–5 years’ experience in supply-chain or process-engineering roles.
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Demonstrated exposure to AI technologies, database systems, or automation projects is highly desirable.
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Experience in industries such as lighting, consumer electronics, or building materials is advantageous.
To submit your application, click Apply Now!
Retail Store Manager
Posted today
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Job Description
Toss is 100% NZ Owned company in the Quick-Service Restaurant (QSR) category with a mission to build a healthier and more sustainable fast-food system.
We are looking for a customer service superstar and commercially savvy Store Manager that oversees the day to day Operation of our busy store in Auckland city.
Key tasks and Responsibilities
Operational Management
- Oversee daily operations to ensure everything runs efficiently and to the highest standard.
- Maintain an exceptional customer experience at all times.
Staff Management
- Recruit, train, lead, and motivate a passionate team.
- Create and manage rosters to balance wage costs with operational needs.
- Foster a positive, supportive workplace culture that encourages teamwork and mutual respect.
Financial Control
- Manage budgets, implement wage control, and monitor key financial metrics.
- Maintain profitability through careful cost management and stock control.
Food Control & Compliance
- Ensure compliance with food safety regulations and manage the Food Control Plan.
- Maintain high standards of food quality, hygiene, and presentation.
Ordering & Inventory
- Manage stock levels, place orders, and minimise wastage.
Marketing and promotion
- Organise food and beverage events, promotions and advertising.
Customer Service
- Resolve customer queries or complaints professionally and promptly.
- Uphold our reputation as a welcoming, helpful, and customer-focused business by delivering exceptional service
Requirements
- Preferred 1 to 2 years of experience in the hospitality industry.
- The ideal candidate should hold a qualification at New Zealand Qualifications Framework (NZQF) Level 6 or above, or an equivalent overseas qualification.
- Must be able to work a variety shift including weekends and public holidays if required.
- Proven ability to manage budgets, wage control, rostering and ordering processes.
- Knowledge of health, safety, and food control regulations.
Personal requirements
Retail Store manager needs to be:
- good at managing and leading people
- good at customer service
- good at communicating
- able to work well under pressure
- friendly, patient and helpful
- motivated and organised
Position
This is a full-time permanent position requiring 30–35 hours per week. The ideal candidate should also be available to work additional hours when needed.
Pay rate
$30 to $33 per hour, depending on experience.
Job Location
1/143 Wellesley Street West, Auckland, NZ, 1010
Business Development Manager
Posted today
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Job Description
Sign Architecture Limited is a well-established architectural design and project management firm based in Auckland. We specialize in residential, commercial, and mixed-use developments, delivering innovative, sustainable, and practical design solutions. With a reputation for design excellence and client-centric service, we are now seeking a dynamic and experienced Business Development Manager to help us grow and expand our market presence.
About the business
Sign Architecture Limited is a well-established architectural design and project management firm based in Auckland. We specialize in residential, commercial, and mixed-use developments, delivering innovative, sustainable, and practical design solutions. With a reputation for design excellence and client-centric service, we are now seeking a dynamic and experienced Business Development Manager to help us grow and expand our market presence.
This is a full-time, permanent role. The usual work hours are 32 hours per week.
About the role
As the Business Development Manager, you will play a pivotal role in identifying new business opportunities, building relationships with prospective clients, and driving revenue growth. This is a senior-level position requiring strong communication, strategic thinking, and a deep understanding of the architecture, construction, or design industry in New Zealand.
Principal Accountabilities
Develop and implement business development strategies aligned with company goals.
Identify and pursue new business opportunities and strategic partnerships.
Lead client acquisition initiatives and maintain relationships with key clients.
Prepare proposals, bids, and presentations for new projects.
Conduct market research and competitor analysis to identify trends and opportunities.
Collaborate with internal teams to ensure seamless project delivery and client satisfaction.
Represent the company at industry events, networking functions, and presentations.
Skills and Experience
At least 3 years’ experience in business development, sales, or marketing, ideally within the architecture, construction, or property sectors
A relevant qualification in business, marketing, architecture, or related field is preferred
Proven track record of meeting and exceeding business growth targets.
Strong interpersonal and negotiation skills.
Excellent written and verbal communication.
Knowledge of local market dynamics, industry regulations, and procurement processes.
Ability to work independently and manage multiple priorities.
If you think you are a good fit, please send your CV and a brief cover letter only via the SEEK system. Feel free to email us at if you want to know more about us