9 Banking & Finance jobs in New Zealand
Accountant
Posted 2 days ago
Job Viewed
Job Description
About the Company:
Kale Accountants Limited was founded in 2017 and located at New Windsor, Auckland. With business growth, we are currently seeking a n accountant to join our team. This is a permanent full-time role with an immediate start date. You will be paid at a reasonable market rate.
To be considered as a member of Kale Accountants Limited you will need to demonstrate the following skills:
Required skills and experience:
· New Zealand or Australia Bachelor’s degree or above, majoring in accounting;
· Relevant experience in accounting field is preferable;
· Strong attention to detail;
· Excellent time management and client service skills;
· Able to perform effectively under pressure in a small accounting firm environment, managing multiple tasks and consistently meeting tight deadlines with accuracy and efficiency;
· Excellent communication skills and fluent in both English and Chinese as 90% of our clients are Chinese;
· Understanding of financial regulations and compliance.
Job Responsibilities:
- Account management
- Sending questionnaires to clients and following up, interpreting to clients until the questionnaire answers are finalised.
- Request ing for client information and responding to client queries
- Preparing Payroll and filing PAYE for our client
- Data processing with Excel, Xero and MYOB system;
- Preparing GST , FBT returns for our clients
- Preparing annual/period financial statements for our clients
- Preparing income tax returns for our clients
Other details regarding the job:
· Location:New Windsor, Auckland
· Minimum 30 hours and maximum 40 hours per week depending on workload
· Remuneration: Competitive market rates, with consideration of qualification, skills or prior experience. Approximately $ 28 -$32 per hour.
How to apply:
If you believe you are a suitable candidate, then we encourage you to apply and join us. Please send your CV and indicate your right to work in New Zealand (NZ resident/citizen or open work visa holder). We will contact any suitable candidate as soon as possible.
Branch Manager - Mt. Maunganui Commercial
Posted 5 days ago
Job Viewed
Job Description
Branch Manager -Mt. Maunganui
- Great opportunity to take the next step in your career
- Opportunity to develop and lead happy and successful team
- Genuine career opportunities in a market leading business
About the job: We are looking for an experienced Branch Manager to lead our busy and growing Mt. Maunganui Commercial branch. This is more than just a job; you will be joining a great team with real career opportunities.
As Branch Manager you will be responsible for all branch operations and business profitability. You will develop and motivate our people, helping the team to exceed targets and service expectations. You will be interacting with customers daily, with a focus on creating long term relationships.
Key Responsibilities:
- Proven experience leading a team with a disciplined structured team environment.
- Ability to quickly develop effective working relationships with internal and external customers/stakeholders
- Motivates and trains staff to deliver high-quality service, fostering a productive and customer-focused team.
- Natural drive on H&S and Compliance policy commitments.
Key Skills Experience
- At least 2 years in management commercial tyre experience preferred but not essential
- Qualification in Tyre Fitting and Tyre Sales (not essential)
- Class 1 driving licence
- Computer literate (Microsoft office suite): Excel, Word, PowerPoint and Outlook
- Confident using systems like E-road and open learning new technology
- Strong business acumen and outstanding attention to detail
- Open, friendly and assertive
Join our team and become part of a company that values growth, innovation, and collaboration. To apply, please click the "Apply" button or send your CV and cover letter directly to mailto:
Branch Manager - Oamaru
Posted 5 days ago
Job Viewed
Job Description
Branch Manager -Mt. Maunganui
- Great opportunity to take the next step in your career
- Opportunity to develop and lead happy and successful team
- Genuine career opportunities in a market leading business
Branch Manager -Oamaru
- Great opportunity to take the next step in your career
- Opportunity to develop and lead happy and successful team
- Genuine career opportunities in a market leading business
About the job: We are looking for an experienced Branch Manager to lead our busy and growing Oamaru Branch. This is more than just a job; you will be joining a great team with real career opportunities.
As Branch Manager you will be responsible for all branch operations and business profitability. You will develop and motivate our people, helping the team to exceed targets and service expectations. You will be interacting with customers daily, with a focus on creating long term relationships.
Key Responsibilities:
- Proven experience leading a team with a disciplined structured team environment.
- Ability to quickly develop effective working relationships with internal and external customers/stakeholders
- Motivates and trains staff to deliver high-quality service, fostering a productive and customer-focused team.
- Natural drive on H&S and Compliance policy commitments.
Key Skills Experience
- At least 2 years in management commercial tyre experience preferred but not essential
- Qualification in Tyre Fitting and Tyre Sales (not essential)
- Class 1 driving licence
- Computer literate (Microsoft office suite): Excel, Word, PowerPoint and Outlook
- Confident using systems like E-road and open learning new technology
- Strong business acumen and outstanding attention to detail
- Open, friendly and assertive
Join our team and become part of a company that values growth, innovation, and collaboration.
Financial Analyst
Posted 16 days ago
Job Viewed
Job Description
ABTAX Limited is a professional accounting and advisory firm providing compliance-based financial reporting, strategic analysis, and taxation services to a wide range of clients. Our mission is to help individuals and businesses make informed financial decisions through accurate reporting and insightful analysis.
We are seeking a highly skilled and detail-oriented Financial Analyst to join our growing team. This role focuses on providing high-quality financial analysis, compliance reporting, and business advisory services. You will work closely with management and clients to ensure financial data is accurately analysed and reported in line with New Zealand accounting standards and regulatory requirements.
Key Responsibilities
- Analyse financial data and prepare accurate, timely financial reports to support decision-making.
- Conduct forecasting, budgeting, cost–benefit analysis, and variance analysis.
- Provide advice to clients on improving business performance and financial record-keeping.
- Ensure compliance with legislative and taxation requirements in financial reporting.
- Prepare and maintain financial models to support strategic planning and investment decisions.
- Monitor cash flow, budgets, and financial performance indicators.
- Liaise with clients to gather relevant financial information and provide tailored recommendations.
Skills & Requirements
- Bachelor’s degree or higher in Accounting, Finance, Economics, or a closely related field (essential), or at least 3 years of relevant experience in financial analysis or accounting.
- Strong understanding of financial principles, modelling, and reporting standards.
- Proficiency in accounting and data analysis software (e.g., Xero, MYOB, Excel, Power BI).
- Excellent analytical, organisational, and communication skills.
- Ability to manage multiple priorities and meet deadlines.
Preferred
- Professional accounting qualification (CA/CPA or equivalent).
- Experience in providing advisory services to small–medium enterprises.
FIELD BASED Debt Collections
Posted 19 days ago
Job Viewed
Job Description
The Company:
Our client is a professional, socially responsible debt management company, founded on principles of fairness, trust and respect. Their goal is to help people get out of debt. There are many reasons that people fall into debt and being able to gain financial freedom can be life changing.
Our client helps people on this journey. They help them climb out of debt faster.
What debt do they collect?
They collect debt on behalf of companies who lack the time, skillset, or processes to ensure smooth, positive results. They have a commitment to socially responsible processes, so that the process of collecting a debt becomes a win/win situation for their clients and debtors.
They are currently seeking a motivated and hard-working person to join their Auckland based Field Based Debt Collections team.
The Role:
This is a field-based role, where you will be visiting those who owe debts, to negotiate payment arrangements. You will be visiting these debtors in their homes and will spend time talking to them to work out what they can afford to start paying their debt back. Every day you will be out in the field talking to customers about payment plans and how they can become debt free.
Being in debt sucks. It creates a whole pile of stress that no one wants. Getting on the road to becoming debt free is a really positive thing…so for those who have some empathy and can communicate with all walks of life, this could be an immensely fulfilling role.
Gone are the days when Debt Collectors were big, tough, scary looking dudes. (And no offense to those who are…we still want you to apply).
But we are looking for those who will work hard, enjoy a fast-paced role, who like to be active, like to be in the field, rather than in the office. Those who enjoy talking to people, all day, every day … when it is sunny, when it is raining…and they certainly don’t want to hire any slackers.
And you have to be a good sort…. kind, respectful, positive, empathetic…. a really good communicator.
However, if you are fragile, sensitive, timid, nervous, or haven't got a thick skin, this probably isn’t going to be the position for you.
This role will involve knocking on the doors of strangers, to talk to them and arrange payment plans, so this sort of work must be in your comfort zone.
The Hours!
You will be out in the field every day!
Mon - Thurs. The hours are long on these days, from 9am – 8pm. (And non-negotiable)
On Fridays, the day is shorter. (Phew)
About You!
You do not need industry experience to apply for this role. Our ideal candidate, preferably will have experience in another field-based role, dealing with everyday people, or might have come from a background where they have worked in the community and enjoy working with people.
If you think this might be something you could be good at and you have a desire to work hard, and earn a high income , then you should apply.
Full training will be offered, but you must have the skills that are listed below.
You! What will work:
-
Gift of the gab – Outgoing personality! Ability to talk to & engage with all walks of life.
-
Strong communication skills and confidence in face-to-face situations
-
Have empathy and respect for others.
-
Assertive, Quick thinker, Street smart! Resilient. Good judgment.
-
Diverse problem-solving skills. Ability to think outside the square.
-
Enjoys an active role, rather than being desk bound in the office.
-
Self-motivation. High energy, team player!
-
Keeps positive and keeps on smiling, even when things are challenging.
-
You need a good sense of humour and the ability to laugh at yourself.
-
Able to follow industry compliance – It is super important to ALWAYS follow the industry rules and regulations. No cowboys!
-
A clean criminal record. A current driver’s license and passport.
-
Ability to be able to travel for periods of up to a week, regularly.
-
The desire to earn a high income and the drive to make this happen.
Again… the hours on Mon – Thurs …are long and these hours may prevent you from sports practice, hobbies and tucking your kids in at night. So, chat to your partner before you apply.
And while the hours are long, the rewards are seriously great! $150K - $00K within 2 -3 years.
Remuneration & Benefits: To start…. A base salary of $65K, plus company car and commissions are on offer. The on-target earnings in your first year are circa 105K. But a good operator can earn more than this.
And you will earn a lot more in your 2nd year and 3rd years. (Experienced Collectors are earning $ 50K - 200K ). There are not many jobs that you can earn this amount so quickly, without years of training behind you.
Other Rewards:
-
Career development opportunities available for those who prove themselves.
-
A very stable growth-oriented business. Your job security will be strong.
-
A strong company culture that celebrates success.
-
They have fun with lots of events, company lunches, Mid - year Ball.
-
Full training
If you believe you have the skills and desire to make this role yours, contact me now to find out more.
Please send your CV through to Lisa to
Please note that only those short-listed will be contacted , and this will happen within 2 weeks of your application.
FIELD BASED Debt Collections
Posted 22 days ago
Job Viewed
Job Description
The Company:
Our client is a professional, socially responsible debt management company, founded on principles of fairness, trust and respect. Their goal is to help people get out of debt. There are many reasons that people fall into debt and being able to gain financial freedom can be life changing.
Our client helps people on this journey. They help them climb out of debt faster.
What debt do they collect?
They collect debt on behalf of companies who lack the time, skillset, or processes to ensure smooth, positive results. They have a commitment to socially responsible processes, so that the process of collecting a debt becomes a win/win situation for their clients and debtors.
They are currently seeking a motivated and hard-working person to join their Auckland based Field Based Debt Collections team.
The Role:
This is a field-based role, where you will be visiting those who owe debts, to negotiate payment arrangements. You will be visiting these debtors in their homes and will spend time talking to them to work out what they can afford to start paying their debt back. Every day you will be out in the field talking to customers about payment plans and how they can become debt free.
Being in debt sucks. It creates a whole pile of stress that no one wants. Getting on the road to becoming debt free is a really positive thing…so for those who have some empathy and can communicate with all walks of life, this could be an immensely fulfilling role.
Gone are the days when Debt Collectors were big, tough, scary looking dudes. (And no offense to those who are…we still want you to apply).
But we are looking for those who will work hard, enjoy a fast-paced role, who like to be active, like to be in the field, rather than in the office. Those who enjoy talking to people, all day, every day … when it is sunny, when it is raining…and they certainly don’t want to hire any slackers.
And you have to be a good sort…. kind, respectful, positive, empathetic…. a really good communicator.
However, if you are fragile, sensitive, timid, nervous, or haven't got a thick skin, this probably isn’t going to be the position for you.
This role will involve knocking on the doors of strangers, to talk to them and arrange payment plans, so this sort of work must be in your comfort zone.
The Hours!
You will be out in the field every day!
Mon - Thurs. The hours are long on these days, from 9am – 8pm. (And non-negotiable)
On Fridays, the day is shorter. (Phew)
About You!
You do not need industry experience to apply for this role. Our ideal candidate, preferably will have experience in another field-based role, dealing with everyday people, or might have come from a background where they have worked in the community and enjoy working with people.
If you think this might be something you could be good at and you have a desire to work hard, and earn a high income , then you should apply.
Full training will be offered, but you must have the skills that are listed below.
You! What will work:
-
Gift of the gab – Outgoing personality! Ability to talk to & engage with all walks of life.
-
Strong communication skills and confidence in face-to-face situations
-
Have empathy and respect for others.
-
Assertive, Quick thinker, Street smart! Resilient. Good judgment.
-
Diverse problem-solving skills. Ability to think outside the square.
-
Enjoys an active role, rather than being desk bound in the office.
-
Self-motivation. High energy, team player!
-
Keeps positive and keeps on smiling, even when things are challenging.
-
You need a good sense of humour and the ability to laugh at yourself.
-
Able to follow industry compliance – It is super important to ALWAYS follow the industry rules and regulations. No cowboys!
-
A clean criminal record. A current driver’s license and passport.
-
Ability to be able to travel for periods of up to a week, regularly.
-
The desire to earn a high income and the drive to make this happen.
Again… the hours on Mon – Thurs …are long and these hours may prevent you from sports practice, hobbies and tucking your kids in at night. So, chat to your partner before you apply.
And while the hours are long, the rewards are seriously great! $150K - $00K within 2 -3 years.
Remuneration & Benefits: To start…. A base salary of $65K, plus company car and commissions are on offer. The on-target earnings in your first year are circa 105K. But a good operator can earn more than this.
And you will earn a lot more in your 2nd year and 3rd years. (Experienced Collectors are earning $ 50K - 200K ). There are not many jobs that you can earn this amount so quickly, without years of training behind you.
Other Rewards:
-
Career development opportunities available for those who prove themselves.
-
A very stable growth-oriented business. Your job security will be strong.
-
A strong company culture that celebrates success.
-
They have fun with lots of events, company lunches, Mid - year Ball.
-
Full training
If you believe you have the skills and desire to make this role yours, contact me now to find out more.
Please send your CV through to Lisa to
Please note that only those short-listed will be contacted , and this will happen within 2 weeks of your application.
Senior Asset Manager
Posted 9 days ago
Job Viewed
Job Description
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
As a Senior Asset Manager, you will be at the core of delivering high-impact transport infrastructure solutions. You'll work with a diverse range of stakeholders, managing and supporting multiple projects and infrastructure types with a high degree of variability in client needs. This role goes beyond technical expertise - it requires a strategic and practical mindset, financial oversight, and the ability to turn data into actionable insight. We are currently seeking a Senior Asset Manager to join our Wellington team, with a strong focus on tactical asset management and data-led decision making.
**How you'll make a difference**
+ Develop and deliver Asset Management Plans (AMPs) with both tactical and strategic focus, supporting reporting, strategy, and practical application across infrastructure networks.
+ Analyse and model transport asset data to inform decision-making, investment planning, and the development of prioritised forward works programmes.
+ Provide Information Management advice and support to clients and stakeholders, including using systems such as RAMM(AWM), Maximo or similar.
+ Lead Operations & Maintenance (O&M) and Network Management initiatives, addressing risk, criticality, and delivering real-world, data-informed solutions.
+ Manage project financials and contracts, contribute to bids, proposals and development of methodologies/technical approach and collaborate with clients and stakeholders to understand challenges and drive outcomes.
+ Supporting the wider transport advisory team across transport planning and engineering tasks.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Tertiary qualification in Civil Engineering, Transport, Asset Management, or a related field and preferably a chartered engineer or working towards.
+ 5 plus years' experience, ideally in tactical asset management, operations & maintenance management, developing and implementing asset management plans and AM frameworks.
+ Strong data analysis skills, including experience with modelling, interpreting asset data and information management, including using asset management systems such as RAMM/AWM or Maximo.
+ Demonstrated ability to manage projects, financials, and stakeholder relationships across complex, multi-client environments.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Volunteer and representation leave
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10132972
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** On-Site
**Legal Entity:** AECOM New Zealand Limited
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Team Administrator - Capital Markets

Posted 10 days ago
Job Viewed
Job Description
Job ID
232735
Posted
18-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Auckland - Auckland - New Zealand
+ **Team Administrator - Capital Markets**
+ **Join the global leader in commercial real estate**
+ **Auckland | Tāmaki Makaurau**
Our Auckland based Capital Markets division has an immediate requirement for a Team Administrator.
**The Opportunity -- Te āhei**
+ Support the sales and leasing team with submissions, marketing campaigns, advert preparation and general administration work
+ Prepare sale and purchase agreements and agreements to lease
+ Finance support related duties; processing invoices, expense and debtor management
+ General office and administrative duties as required to ensure the best interest of the wider team and daily operations are met.
**About You - - Mō koe:**
+ Excellent organisation skills with the ability to manage workflow, priorities and meet deadlines.
+ Excellent written and verbal communication skills
+ Intermediate to advanced level of Microsoft 365, (Indesign, photoshop and Illustrator beneficial)
+ Excellent organisation skills with the ability to manage workflow, priorities and meet deadlines.
**What's in it for you? He aha kei roto mō koe?**
Our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships/discounts, and paid volunteer days. We are a family friendly employer of choice - come and join the team!
**Who we are:**
CBRE is a global real estate and property services organization. Our mission is to realise the potential of our clients, professionals, and partners by building the real estate solutions of the future. We are invested in the development and unique needs of our diverse employees and strive to create an inclusive environment that allows our employee to bring their full selves to work.
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
Be inspired to elevate your career to new heights.
If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! tēnā koe - thank you. #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Data Collections Strategy and WFM Analyst
Posted 12 days ago
Job Viewed
Job Description
Este es un puesto de trabajo remoto.
At Softgic, we work with the best: with those who create, with those who love what they do, with those who give 100% in their attitude—because that is our #Coolture. Join our purpose of making life easier through technology and become part of our team as a Data Collections Strategy and WFM Analyst. Compensation: USD 1.5K - 2.8K/month. Location: Remote (anywhere). Mission of Softgic: In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy: Deliver quality products and services. Achieve the satisfaction of our internal and external clients. Encourage in our team the importance of training to grow professionally and personally through development plans. Comply with the applicable legal and regulatory requirements. Promote continuous improvement of the quality management system.What makes you a strong candidate:
You have 3+ years of experience in Microsoft Power BI and SQL. You are expert in strategic management. You are proficient in CRM (Customer Relationship Management), contact center management, data collection, and WFM Analyst. English - Native or fully fluent. Spanish - Conversational.Responsibilities and more:
Lead the development, testing, performance monitoring, and rollout of collections strategies, including segmentation, contact strategy, and payment strategies. Supervise champion-challenger testing and the development, validation, implementation, and monitoring of decision tree segmentations. Partner with the Analytics team to develop and monitor collections performance and internal scoring/segmentation. Lead Collections Strategy support for critical company initiatives (new client and product introductions). Partner with Operations and Compliance teams to expand data access, improve decision-making, and implement new capabilities. Collaborate with Collections Operations to identify, prioritize, test, and roll out new technology initiatives (MMS, SMS, Portals, etc.) to reduce expenses and enhance customer experience. Actively manage a portfolio of collections strategy initiatives, track performance, and provide regular updates to senior management and stakeholders. Partner with the Strategic Initiatives & Planning team on intake, prioritization, planning, change management, and performance monitoring. Partner with Legal, Compliance, and other groups to assess gaps in new laws, regulations, and regulatory guidance; lead and implement compliance changes when necessary. Lead the adoption of best-in-class methodologies (e.g., design of experiments), processes, tools, and infrastructure to strengthen strategy development and analytics. Collaborate with Business Intelligence and Credit Analytics & Reporting teams to develop BI and management reporting. Perform other duties or special projects as assigned. Requisitos 5+ years of strategy management experience. Proven ability to build and lead high-performing collection strategy teams. Experience leading analytics, including champion vs. challenger testing and decision tree segmentation. Strong relationship-building, verbal/written communication, and influencing skills, with ability to influence executives. Proficiency in Microsoft Office (Excel, PowerPoint, Word). Experience with digital transformation, automation, and CRM/contact center technologies. Availability: 8:00 a.m.–5:00 p.m.; on call as needed. Extensive knowledge of Contact Center management, scheduling, and call monitoring software/applications to analyze and interpret data for enhancing member experience and operations. 3+ years of SQL and Power BI experience. Ventajas We're certified as a Great Place to Work. Opportunities for advancement and growth. Paid time off. Formal education and certifications support. Benefits with partner companies. Referral program. Flexible working hours.