6 Insurance jobs in New Zealand

Are you a passionate customer service representative with exceptional communication skills and a keen eye for detail? Join a busy health-based contact centre at Greenlane Clinical, where you will make a meaningful impact while supporting our community.  You would be working with a great down to earth team where experience and positive attitude will be valued.   

Key Responsibilities:

• Process incoming internal and external calls efficiently
• Address patient inquiries and provide outstanding service
• Collaborate with a down to earth team in a fast-paced environment
• Receive comprehensive training to set you up for success

What We are Looking For:

• Excellent communication skills, with the ability to handle queries and complaints effectively
• A calm demeanour under pressure, ensuring a positive experience for callers
• Previous experience in a call centre environment
• A proactive attitude and adaptability, allowing you to hit the ground running
• Intermediate to advanced knowledge of MS Office, with a quick ability to learn new systems
• Health sector experience is preferred, as familiarity with medical terminology is a plus

Position Details:

• Temporary role starting ASAP
• Commitment of 6 months, with the potential for permanent placement

If this sounds like the opportunity for you and you have a keen interest or previous experience in healthcare and customer service, we want to hear from you!

Take the next step in your career and apply now!

Service Foods Hamilton is seeking a motivated and customer-focused individual to join the team as a Customer Service Representative on a part time basis.

The role

As a Customer Service Representative at Service Foods, you will be the primary point of contact for our customers, managing inquiries, processing orders, and resolving issues. Using Salesforce/CRM, you will maintain accurate records and support smooth operational functions. You will collaborate with various departments to ensure seamless order fulfilment and exceptional customer service.

• Immediate Start

• Permanent part time role

• Monday (02.30 pm to 11.15 pm) 

• And every 3rd Saturday, (7.30 am to 12.00 pm)

• Location: Te Rapa, Hamilton

Key responsibilities include:

• Provide excellent customer service through efficient order processing, communication, and problem-solving.

• Build and maintain positive customer relationships while supporting sales and managing accurate data.

• Engage with customers over the phone to address inquiries and meet their requirements.

• Process and action customer orders from calls, emails, faxes, and online channels promptly.

• Accurately enter customer orders into the system Sage/ERP and update records in Salesforce CRM.

• Prioritize and manage customer backorders for timely delivery.

• Identify sales opportunities and pursue them to drive revenue growth.

• Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.

About you

You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.

This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.

Key Attributes:

• Professional phone manner with the ability to build rapport quickly

• Proven experience in a Customer Support, call centre, or similar role

• Strong attention to detail and ability to gather and interpret information

• Excellent organizational, time management, and decision-making skills in a fast-paced environment

• Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)

• Commitment to delivering outstanding customer service

• Strong understanding of processes, systems, and data entry

• Excellent interpersonal skills with an empathetic and adaptable approach

• Reliable transport to and from work

• Strong literacy, numeracy, and communication skills

• Knowledge of the food services warehouse industry, NZ food products, and basic ingredients

What to expect

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility . These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Apply Now!

If you thrive in a high-energy environment, enjoy customer services, and are passionate about delivering exceptional service, we’d love to hear from you.

Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa. Shortlisted candidates will be contacted via phone, text, or email.

Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.

**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Loss Adjuster
**Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.**
**Do you enjoy helping people and love to organise solutions? If you have a flair for customer service and enjoy being part of a busy team, this could be the role for you.**
We are currently looking for a Loss Adjuster to join our busy, expanding Invercargill team This is an exciting and dynamic position that is centred around helping people and businesses who have suffered loss or damage to their buildings or property. It involves managing insurance claims, including assessing damage on-site, establishing costs, facilitating repairs and a high level of communication with all parties.
**Desired skills and qualities for this role include:**
+ Experience in either the Insurance and/or building experience
+ Passion for helping people
+ Excellent written and verbal communication
+ Strong organisational and interpersonal skills
+ Problem-solving skills
+ Ability to be flexible for the business to respond to customers' needs
**Main duties and responsibilities:**
+ Assess and manage domestic and commercial property claims.
+ Liaising with customers who have suffered a loss and need support through the claim process.
+ Facilitating the settlement of insurance claims involving analysing cause of losses, reporting to insurers, dealing with contractors and other suppliers, agreeing repair scopes and costs, agreeing quantum of claims, communication with customers and all involved parties.
**Benefits of working for us:**
+ Our core role involves making a difference in people's lives
+ Competitive salary with a rewarding bonus structure
+ Job security and flexibility are high priorities for us
+ Great team culture with opportunities for further career development
+ Potential to work from home once training is complete
+ Wellness benefits including wellness allowance and life insurance
+ Access to Employee Assistance Programme (EAP)
+ Celebrate your birthday each year by having the day off
This is a varied and interesting role and on the job training will be provided.
_To apply, please click APPLY NOW and submit your CV and Cover Letter_
Sedgwick is an Equal Opportunity Employer.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**

**Company Description**
_If you're looking for a job that you enjoy and that keeps you passionate and productive, AECOM is the place to be."_ **William Leong, Workgroup Manager Transmission + Distribution**
**Come grow with us.**
AECOM's Energy practice across Australia and New Zealand comprises approximately 250 experts, offering a broad range of services, including consulting, engineering design, energy procurement, and EPC (engineering, procurement, and construction) for power, energy efficiency, and renewable energy clients. Our comprehensive understanding of the entire energy landscape - from generation and distribution to storage and demand-side management enables us to develop holistic strategies that enhance and modernise next-generation energy infrastructure.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
Due to continued growth in the energy sector, we are expanding our Transmission & Distribution team and are seeking an experienced Technical Director - Secondary & Protection to lead the delivery of innovative engineering designs for our diverse range of clients across New Zealand.
This role can be based in Auckland, Hamilton, Wellington or Christchurch.
**How you'll make a difference:**
+ Checking and approving secondary design and protection settings
+ Reviewing and providing input into bids and pursuits; actively participating in business and strategic planning activities to identify opportunities to continue the growth of the business in the short, medium and longer-term.
+ Leading the delivery of projects and the development of leading-edge technical skills and their practical application, in ways that add value to AECOM and our clients.
+ Mentoring team members in their development, facilitating opportunities that build competency, and assisting with professional accreditation where appropriate.
+ Undertaking design management roles for multidisciplinary projects; ensuring integrated design through effective communication and coordination with other disciplines.
**Qualifications**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
**The qualities that help you thrive:**
+ Degree qualified in electrical or power systems engineering (or equivalent).
+ Minimum of 15 years' HV substation design experience including IEC61850 configuration.
+ Protection settings experience is highly advantageous.
+ Demonstrated experience in managing complex, multi-discipline projects and meeting delivery requirements for NZ and/or Australian clients.
+ Proven client relationship management and business development skills. Excellent written and verbal communication skills.
**Additional Information**
**Why you'll love working with us:**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options.
+ 26 weeks paid parental leave, 2 weeks paid partner leave and up to 12 weeks paid alternative primary carer leave.
+ Share purchase plans.
+ Flex public holidays - swap Easter or other holidays for ones that suit you better.
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10115254
**Business Line:** Energy
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
**Legal Entity:** AECOM New Zealand Limited

**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Major & Complex Loss Liability Adjuster
**Major & Complex Loss Liability Adjuster**
Sedgwick is a global company based in the insurance industry, committed to our core values, caring counts philosophy, diversity and inclusion and corporate social responsibility.
Calling all liability and/or property adjusters, claim handlers, brokers or lawyers wanting to take the next step in their careers as a specialist liability loss adjuster! If you're looking for a role that will allow you to apply your existing expertise, utilise your inquisitive way of thinking, all whilst developing a long term, exciting career within a global organisation, then this may be the role you've been waiting for.
We have a rare opportunity to join our major and complex team as a specialist liability adjuster. The ideal candidate will have had already had experience in resolving and settling insurance claims whether that be as a broker, claims handler, lawyer or loss adjuster. We are open minded to look at anyone bringing relevant sector experience and the right personal qualities.
**Desired Skills And Qualities For This Role Include**
+ Attainment of (or significant progression towards) chartered status as a loss adjuster or insurance professional.
+ Experience in a role where the gained skillset/knowledge would translate through to the assessment, quantification and settlement of liability losses.
+ A tertiary qualification in a discipline such as law, commerce, property or construction.
+ An inquisitive and open mind to support the investigative aspects of the work to determine the core facts and details.
+ Excellent interpersonal and communication skills, including conflict resolution and ability to put people at ease.
+ A high standard of written English and numeracy, including good Word and Excel skills necessary for creating reports and calculating adjustment of claims.
+ A readiness to handle any job that comes your way, large or small and can provide excellent service on a case load of claims.
+ Eagerness to learn and develop yourself further professionally (including obtaining further qualifications that are company funded)
+ The right to work and reside in New Zealand. We are a New Zealand Immigration accredited employer, which allows us to support visa applications under the Talent (Accredited Employer) scheme
**Main Duties And Responsibilities**
+ Facilitating and assisting with the settlement of major and complex liability insurance claims. This includes:
+ Adjuster site visits and inspections
+ Discussion of circumstances of the loss with the insured and other parties
+ Appointment of and liaison with industry experts
+ Preparation of reports to the insurance company/client in a timely matter
+ Calculation, negotiation, and delivery of settlement outcomes including attendance at Dispute Tribunals
+ Recovery from responsible parties
+ Manage a significant file load, meet individual performance targets, and deliver a high standard of work at all times
+ Develop professional relationships with insurers and brokers as well as wider networks and relationships within the industry
+ Deliver expected levels of customer service
+ Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to the ongoing development of skills in the team.
**Benefits Of Working For Us**
+ Ability to learn and develop yourself further professionally through our MCL career progression pathway, Sedgwick University and external liability/law courses
+ Our core role involves making a difference in people's lives
+ Working for a leading global organisation with a fantastic reputation
+ We value and welcome diversity, acknowledging the strength this gives us as a team
+ Great team culture with a mindset for internal career development
+ Access to Employee Assistance Programme (EAP)
+ Wellbeing benefits such as wellness allowance, life insurance and critical illness insurance, discounted medical insurance
+ Celebrate your birthday with a day off each year
**_To apply, please click APPLY NOW and provide your CV and Cover Letter_**
Sedgwick is an Equal Opportunity Employer.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Sedgwick is an Equal Opportunity Employer.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**