8 Hospitality & Tourism jobs in New Zealand

We've been BUZZed to find a true hotel professional to embark on a journey and launch a new property in Auckland in 2024!We’ve been BUZZed to find a true hospitality professional to embark on a new journey in their career. With the current GM having held the hot seat for over 5 years, we are looking for someone to guide the team and continue the BUZZ! With an exciting refurbishment and rebrand on the horizon, we need a seasoned General Manager to guide them through this process and be the face of the hotel.BUZZing!

Situated in Auckland, we are seeking an inspirational leader with strong business acumen to lead the hotel operations. As the general manager you will play a strategic role in establishing the hotel as a market leader, particularly in the MICE market. You will be responsible for driving success and managing all aspects of this property. Driving revenue, delivering financial targets, fostering a positive team culture, and steering a team to provide memorable guest experiences will be part of your DNA. 

Key Responsibilities:

• Leadership and Strategy:  Lead and inspire a high-performing team, setting strategic goals aligned with the company's vision. Drive growth initiatives and oversee day-to-day operations with excellence.
• Financial  & Business Management:  Monitor budgets, financial reports, and key performance indicators to ensure fiscal responsibility and drive revenue growth.
• Community Engagement:  Uphold exceptional standards of service and guest satisfaction. Implement strategies to continuously enhance the customer experience, ensuring our brand remains synonymous with sophistication and quality.
• Team Development:  Foster a culture of teamwork, professional development, and employee engagement. Provide mentorship, guidance, and training to build a strong, motivated team.

It’s essential you have prior 5+ years as a Hotel General Manager, preferably in Auckland and have an in-depth knowledge of the MICE sector. Those with re-branding / working with an international brand on a S&M agreement would be BUZZing!

Salary package is negotiable based on past experience but we see it in the $200 - $220K bracket. 

As local knowledge is essential, Sponsorship is not available for this vacancy. Please respect our process. 

Requirement / a must (Please do not apply if you do not meet the following):

1. Must be fluent in English (including speaking, listening, reading, and writing), fluence in Mandarin speaking and writing
2. Proficient in using MS Word and Excel, as well as social media APPS.
3. At least one year of experience in hotel services.
4. Hospitality graduate, with prior cafe experience considered an advantage.
5. Responsible/mature, with excellent service awareness and team work spirit.
6. Able to work long-term and stably, doing cleaning, basic maintenance, repair, and gardening.
7. Must have a valid work visa and be able to start immediately.

We offer:

1. Salary increases after three months.
2. Accommodation provided, including utilities (water, electricity, internet), and parking.
3. On-the-job skill training.
4. Potential opportunity for promotion to Hotel Manager.

$45-$5/hr + super | Company vehicle + fuel card | Local projects only | Full-time role with consistent work and career growthAre you an experienced Commercial Metal Roofer looking for top pay and steady local work? We are seeking skilled roofers to join a growing team working across Gold Coast and South Brisbane. You will be hands-on with commercial roofing and wall cladding projects with a strong focus on quality workmanship, flashings, and finishing. If you have proven experience and the drive to work independently, this role is ready for you.

About the Role

• Install commercial metal roofing and wall cladding to high standards
• Carry out flashings and finishing with precision
• Work independently, problem-solve on site, and show initiative
• All projects are local with no long-distance travel
• Consistent full-time hours

What You’ll Bring

• 3–5 years of proven commercial roofing and cladding experience (non-negotiable)
• Ability to complete flashings and finishing confidently
• Strong work ethic, reliable, and able to work unsupervised
• Punctual, professional, and work-ready

Benefits

• $45– 55/hr + superannuation with top rates for the right candidate
• Company vehicle and fuel card provided
• Local work only across Gold Coast and South Brisbane
• Supportive and professional team culture
• Paid training provided where required
• Career growth with the chance to rise through the ranks
• Live and work on the beautiful Gold Coast

This is not just another roofing job. It is a chance to secure steady, well-paid work with a supportive crew while enjoying the Gold Coast lifestyle. Roles are filling quickly. Apply now with your CV or call us directly to secure your opportunity.

EOI: Experience Service Host
Job ID

Posted
04-Aug-2025
Role type
Full-time
Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management
Location(s)
Auckland - Auckland - New Zealand
+ **Expression of Interest - October 2025**
+ **Full time opportunity with a multinational corporation and technology company**
+ **Bas** **ed in Auckland CBD | Tāmaki Makaurau**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role**
As a CBRE Experience Service Host, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**What You'll do**
+ Receive and direct incoming calls to appropriate personnel and voicemail.
+ Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
+ Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
+ Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
+ Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need**
+ High School Diploma or GED with up to 2 years of job-related experience.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand, 1010VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Experience Expert in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.
**POSITION SUMMARY**
The Front Office is the accommodation nerve center of the hotel and the main communication point for guests during their stay. Guests check in and check out at the Front Desk and the Guest Experience Expert will provide a warm and lasting first impression for guests on arrival and departure. Guests can arrange currency exchanges, receive information about the various services on offer both in the hotel and in the city, receive mail and messages, book tours and obtain assistance for all other enquires from the Night Auditor.
**Customer Service**
+ Warmly welcome and check in guests, ensuring smooth arrival experiences.
+ Process guest check-outs efficiently while leaving a lasting positive impression.
+ Handle all guest calls, enquiries, requests, and complaints promptly and professionally.
+ Coordinate group/crew arrivals and departures, ensuring accuracy and timeliness.
+ Serve as a consistent point of contact for guests, resolving issues or escalating as needed.
+ Communicate guest requests to relevant departments for seamless service delivery.
+ Assist guests before, during, and after their stay to enhance satisfaction.
+ Follow all cashiering and payment handling procedures in line with Marriott policy.
**Quality & Standards**
+ Comply with Marriott systems, brand standards, and standard operating procedures.
+ Maintain reception, lobby, luggage room, and entrance areas in a tidy and welcoming condition.
+ Ensure proper handling, security, and storage of guest belongings, keys, vehicles, and equipment.
+ Uphold telephone etiquette, concierge standards, and guest communication protocols.
+ Stay updated by reviewing logbooks, emails, reports, and daily hotel activities.
+ Support hotel security and emergency procedures (fire, evacuation, threats, etc.).
+ Actively promote hotel facilities, services, and amenities to guests.
+ Participate in meetings, briefings, and handovers to maintain smooth operations.
**Finance & Revenue**
+ Prepare and process guest bills, adjustments, and foreign currency exchanges.
+ Support finance associates in resolving guest billing disputes and payment issues.
+ Monitor and minimize chargebacks, rebates, and discrepancies.
+ Enforce accurate cash handling procedures, reducing shortages/overages.
+ Maintain financial records and complete daily night audit checklists.
+ Ensure all postings, entries, and codes are accurate and compliant.
**Additional Responsibilities**
+ Maintain visibility in the lobby during high-demand periods.
+ Conduct VIP room checks to ensure readiness.
+ Actively drive loyalty membership enrollments, upselling, and promotional programs.
+ Provide timely updates and information to supervisors, colleagues, and subordinates.
+ Assist with reservations and administrative duties as required.
+ Demonstrate thorough hotel knowledge to anticipate and meet guest needs.
**People & Team Engagement**
+ Communicate effectively with all departments to support smooth guest service.
+ Share key information with Housekeeping on arrivals, departures, and special requests.
+ Support the development of team skills through training and mentoring.
+ Participate in departmental meetings, fostering open communication and engagement.
+ Contribute to a positive and motivated team environment.
**Workplace Health & Safety**
+ Adhere to all WHS, hygiene, and security protocols.
+ Maintain a safe and hazard-free work environment, reporting issues immediately.
+ Actively participate in emergency response drills, safety meetings, and training.
+ Take personal responsibility for health, safety, and wellbeing in the workplace.
+ Wear and maintain personal protective equipment where required.
**Physical Requirements**
+ Ability to stand, sit, or walk for extended periods or full shifts.
+ Safely move, lift, or carry objects up to 6kg without assistance.
Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go where opportunity is always on**
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Livestream Team as a **Guest Experience Host Team Leader** today!
This role will cover multiple locations, including: Airlie Beach, Coffs Harbour, Dinner Plain, Marcoola, Perth, Rotorua, and TRYP by Wyndham Hotel Adelaide.
**How You'll Shine**
As a Guest Experience Host Team Leader, you will play a key leadership role within the sales team, with a strong focus on training, mentoring, and developing our GEH team to meet and exceed performance targets. You will be responsible for the day-to-day operations of the front desk, including greeting and registering owners and guests, managing bookings, and providing information on local area attractions. In this role, you will also assist the Front Office Manager with administrative duties, reporting, and communication tasks.
You will draw on your proven ability to drive results in a sales environment, using your coaching and leadership skills to elevate the performance of your team. Your field marketing experience and customer-centric approach will help ensure our guests receive a warm, professional, and memorable experience from check-in to check-out.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover (upon successful completion of probation)
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ Proven ability to achieve targets in a GEH or similar sales-focused role
+ Genuine passion for customer service and the local area
+ Excellent communicator with strong interpersonal skills
+ Ability to lead, motivate, and mentor a team to success
+ Enthusiastic, self-motivated and positive individual
+ Immaculate presentation and professional grooming standards
+ High levels of computer literacy
+ Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**Who we are**
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city's skyline in one of midtown's tallest buildings, where we've masterfully preserved the historic charm of the original façade - once home to Dexter and Crozier's "The Motor House" - while creating a fresh, modern hospitality experience.
We're on the hunt for a passionate **Part-time Housekeeping Attendant** to bring their magic to our vibrant housekeeping team. As a Housekeeping Attendant, you'll play a vital role in creating memorable experiences for our guests by maintaining the highest standards of cleanliness and comfort in our rooms. You'll be the behind-the-scenes superstar who transforms each space that reflects our boutique hotel's unique blend of historic charm and modern luxury.
**A little taste of your day-to-day**
+ You'll ensure our rooms exceed expectations by upholding our standards while adding your personal touch to create special, memorable experiences for each guest.
+ Keep your supervisor updated on room service progress and alert them to any repairs needed
+ Keep on top of supplies and amenities and always try to minimise waste within all areas of housekeeping
+ Report, turn in, and/or log all lost and found items according to established procedures
+ Work as part of a team and communicate with other departments as per hotel procedures to
+ Ensure excellent quality and service
**What we need from you**
+ It's a physical role and you'll be on your feet most of the day, so fitness is important
+ Flexibility - with an ability to work a rotating roster, including weekend work
+ Excellent communication skills (both written and verbal)
+ A demonstrated reputation for being a positive team player, with a passion for guest experience
+ Prior experience in a similar role within the hotel industry
+ A passion for curating extraordinary guest experiences
+ Full working rights within New Zealand with no restrictions
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.