4 AI & Emerging Technologies jobs in New Zealand
Business Consultant (AI & Cloud)
Posted 17 days ago
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Job Description
CloudBridge is an AI-first cloud services company helping SMEs across the South Pacific modernise customer service, automate operations, and unlock productivity. We design and deliver practical AI solutions—think AI-assisted customer support, workflow orchestration, data insights, and task automation—built on a secure, scalable cloud foundation
The RoleWe’re looking for a client-facing Business Consultant who can translate business problems into actionable AI-enabled solutions. You’ll work end‑to‑end—from discovery and process mapping to solution design, delivery oversight, and value realisation—partnering closely with product, data, and engineering.
What you’ll do-
Lead discovery workshops to understand client goals, customer journeys, and operational pain points
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Map “as‑is” and “to‑be” processes; quantify baseline metrics and success criteria (SLAs, AHT, CSAT, cost-to-serve)
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Shape AI-enabled roadmaps (e.g., virtual agents, agent assist, ticket routing, task automation, analytics)
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Write clear business requirements, user stories, and acceptance criteria; manage delivery with agile practices
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Build pragmatic business cases and ROI models; present recommendations to executive stakeholders
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Pilot and iterate solutions; measure outcomes and drive adoption/change management
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Prepare client proposals and Statements of Work; support presales and account growth
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Stay current on regulations, data privacy, and model governance best practices
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3–6 years in management consulting, digital transformation, or SaaS/AI solution delivery
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Strong process analysis and requirements gathering skills; ability to simplify complex problems
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Experience with customer operations (CX/contact centre, service, sales ops) or back‑office automation
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Comfortable working with data and metrics (dashboards, KPIs, basic analysis)
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Excellent communication: workshop facilitation, executive storytelling, crisp documentation
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Hands‑on with modern tooling (e.g., Jira/Confluence, Notion, Miro, Power BI/Tableau)
Nice to have
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Exposure to LLM applications (chatbots/agent assist), RPA/workflow tools, or CRM platforms (Salesforce, HubSpot, Zendesk)
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Basic familiarity with prompt design/guardrails, evaluation, and model governance
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Sector experience with SMEs in retail, logistics, hospitality, or professional services
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Meaningful impact for SME clients across the South Pacific
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Close‑knit, high‑ownership culture with rapid learning loops
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Competitive salary + performance bonus + professional development budget
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Hybrid work, modern tooling, and clear growth pathways
Send your CV and a brief note on a transformation you’ve led (problem → approach → outcome) to with the subject “Business Consultant – Your Name” . If available, include artifacts (process maps, BRDs, dashboards) or a portfolio link. Applications reviewed on a rolling basis.
CloudBridge is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.
Solution Consultant - AI Enabled Enterprise Solutions

Posted 22 days ago
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Job Description
Step into one of the most exciting roles in enterprise technology-where innovation meets impact. As a ServiceNow Solution Consultant working with the AI Platform for Business Transformation, you'll be at the forefront of helping organizations reimagine how they operate, compete, and deliver value in an AI-powered world.This is more than a consulting role-it's a chance to become a trusted technology evangelist for one of the most dynamic and transformative platforms in the enterprise space. You'll guide customers through the evolution of digital workflows, champion intelligent automation, and showcase how assistive and agentic AI can unlock new levels of productivity, insight, and scale. You're the kind of person who thrives on applying your experience and expertise to help executive stakeholders rethink what's possible. You'll challenge outdated assumptions about enterprise software and inspire bold new visions for how technology can drive meaningful change. Whether working with government agencies or global enterprises, you'll bring clarity, creativity, and confidence to every engagement-helping customers lead their industries into the future.
**What you get to do in this role:**
+ Engage confidently with executive stakeholders to understand strategic priorities and influence solution direction.
+ Lead discovery workshops to uncover customer challenges and align solutions through compelling demonstrations.- Integrate assistive and agentic AI capabilities into solution design, including automation, predictive insights, and intelligent workflows that support and act on behalf of users.
+ Serve as a technical and domain expert supporting product sales across assigned territories.
+ Answer product and technical questions from customers, partners, and internal teams.
+ Collaborate with strategic customers to identify high-value AI opportunities and deliver proposed solutions.
+ Provide feedback to Product Management on enhancements that address customer needs and unlock additional value.
+ Create reusable AI assets-prompts, scaffolds, and libraries-to accelerate future engagements.
+ Share best practices and reusable assets with peers to elevate team performance.
+ Stay current on competitive analysis, market differentiation, and emerging AI technologies.
+ Support marketing events including executive briefings, conferences, user groups, and trade shows.
+ Demonstrate sensitivity to the unique needs of government customers, including compliance, security, and procurement processes.
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 7+ years of pre-sales solution consulting or sales engineering experience.
+ Proficiency with the ServiceNow platform or similar cloud software solutions.
+ Experience working collaboratively with product management, marketing, partners, and professional services.
+ Strong territory management skills and ability to guide execution excellence.
+ Demonstrated experience integrating AI into work processes, including:
+ Using assistive AI tools to enhance productivity and decision-making
+ Designing agentic AI workflows that act autonomously within defined parameters
+ Automating complex tasks and analyzing AI-driven insights
+ Exploring AI's impact on enterprise functions and customer outcomes
+ Familiarity with LLM frameworks, vector databases, and orchestration pipelines is plus.
+ Proven ability to engage with executive stakeholders and influence strategic decision-making.
+ Experience working with government customers or in regulated environments is strongly preferred.
+ Ability to travel as needed (up to 30%) to support customer engagements.
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
AI Architect

Posted 22 days ago
Job Viewed
Job Description
Our organization is at the forefront of innovation, driving value across the entirety of the customers' digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
We are seeking a highly experienced Solution Architect with in-depth expertise across Microsoft Azure Cloud and AI Platform, AI Business Solutions and DevOps specialising in AI and Agentic. This role combines deep technical knowledge with strong business consulting capabilities that align with client strategy and drive business value. You will act as a trusted advisor, shaping cloud adoption journeys, and leading complex transformations across various industries.
This role is technical in nature. The Solution Architect works with customer to deliver high ROI solutions with a focus on modern Azure and AI platform, innovative AI Business Solutions, as well as integrating with the wider focus areas of security.
We are looking for an experienced Solutions Architect for the Industry Solution Delivery ANZ to continue our growth and extend our capabilities in this area.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Architecture Design & Deployment**
+ Lead enterprise-grade Azure cloud and AI platform design and implementation, focusing on scalability, security, performance, and cost optimization.
+ Apply structured methodologies (Agile, Waterfall, Iterative) and leverage reference architectures and design patterns.
+ Document architecture decisions, requirements, and constraints to ensure clarity and traceability.
+ Drive solution design with a business-value approach, emphasizing ROI and cost savings.
+ Collaborate with project managers to govern design, build, and deployment phases, ensuring quality through peer reviews and test plans.
+ Engage stakeholders to gather and validate requirements, resolve ambiguities, and manage risks.
+ Lead technical alignment across teams, resolve blockers, and adapt plans in complex scenarios.
**Practice Development**
+ Create and improve intellectual property, identify scalable patterns, and promote reuse across engagements.
+ Contribute to internal and external communities to share best practices.
**Trusted Advisor**
+ Build influential relationships with senior stakeholders and act as a strategic advisor.
+ Communicate complex concepts clearly and challenge decisions when needed to ensure optimal outcomes.
+ Advocate for Microsoft solutions by differentiating them from competitors and driving adoption.
**Thought Leadership**
+ Lead virtual teams and share strategic insights across Microsoft.
+ Represent Microsoft at industry events and mentor junior colleagues.
+ Demonstrate deep industry knowledge and promote Microsoft's capabilities externally.
**Qualifications**
**Required/Minimum Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technology consulting, solutions architecture, practice development, technical design, consulting, and/or technology domain (e.g., Security).o Azure Solution Architect Expert Certificationo OR equivalent experience.
**Additional or Preferred Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years experience in technology solutions, practice development, architecture, consulting, and/or technology (cloud/AI platform, AI business solutions)o Azure Solutiono OR equivalent experience.- 6+ years technical sales experience.- 6+ years project management experience.- Technical or Professional Certification in Architecture/Azure/Data/DevOps/AI (e.g., Databrick,etc).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
AI Agent Engineer – Mexico City (On-site)
Posted today
Job Viewed
Job Description
We are seeking a highly skilled AI Agent Engineer to design, develop, and maintain advanced conversational AI systems that serve users in the healthcare and technology space.
This is a backend-focused role where you will work on building memory-rich, multi-agent AI systems that use cutting-edge Generative AI tools to enhance communication between users and automated systems.
The position involves 80% hands-on development of AI pipelines and 20% collaboration with product, AI research, and engineering teams to ensure high-quality performance, reliability, and scalability.
You will work with modern frameworks such as LangChain , LangGraph , and LangSmith , integrating advanced LLMs from major AI providers. Your work will directly impact the development of intelligent systems used globally by both patients and healthcare providers.
This role requires a passion for AI system architecture , an eye for detail, and the ability to balance technical innovation with production-level stability.
RequirementsBachelor’s degree in Computer Science , Software Engineering , Artificial Intelligence , or a related field (Master’s preferred but not required).
5+ years of experience in backend software development.
2+ years working with AI agents , LLMs , or Generative AI frameworks .
Strong knowledge of Python , cloud infrastructure , and API orchestration .
Experience with LangChain , LangGraph , or equivalent orchestration frameworks.
Proficiency in vector databases , embedding stores , and retrieval systems .
Familiarity with multi-agent coordination and memory architectures .
Ability to optimize token usage , latency , and real-time performance .
Strong communication skills in English (professional proficiency) .
BenefitsCompetitive monthly salary between USD $5,000 – $,000 (based on experience).
Health stipend of USD 200 per month.
Exposure to cutting-edge AI technologies and frameworks.
Opportunity to work with a world-class technical team from leading global tech companies.
Collaborative and innovative environment that values research, experimentation, and learning.
The chance to shape the future of AI-driven systems in a rapidly growing organization.
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