53 Human Resources jobs in New Zealand

Join a fast-paced, customer-focused team at Service Foods!

We are looking for experienced and reliable Customer Service Representatives to join our team in Te Rapa, Hamilton.

Mō te tūranga mahi | About the Role

In this role, you will be the first point of contact for our valued customers—handling inquiries, processing orders, and resolving issues efficiently and professionally.

Using Salesforce/CRM, you’ll maintain accurate customer records and support smooth day-to-day operations. You’ll work closely with internal departments to ensure timely order fulfilment and deliver outstanding service that reflects our commitment to excellence.

Key Details:

• Location: Te Rapa, Hamilton
• Employment Type: Permanent, Full-Time
• Start Date: Immediate
• Positions Available: 2 (Day Shift & Evening Shift)

Shift Options :

1. Day Shift: Monday to Friday, 9:00 AM – 5:00 PM (plus rotational Saturdays)
2. Evening Shift: 5:00 PM – 11:15 PM (4 days per week)

Key responsibilities include:

• Provide excellent customer service through efficient order processing, communication, and problem-solving.
• Build and maintain positive customer relationships while supporting sales and managing accurate data.
• Engage with customers over the phone to address inquiries and meet their requirements.
• Process and action customer orders from calls, emails, faxes, and online channels promptly.
• Accurately enter customer orders into the system "Sage/ERP" and update records in Salesforce (CRM).
• Prioritize and manage customer backorders for timely delivery.
• Identify sales opportunities and pursue them to drive revenue growth.
• Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.

He kōrero mōu: About you

You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.

This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.

Key Attributes:

• Professional phone manner with the ability to build rapport quickly
• Proven experience in a Customer Support, call centre, or similar role
• Strong attention to detail and ability to gather and interpret information
• Excellent organizational, time management, and decision-making skills in a fast-paced environment
• Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)
• Commitment to delivering outstanding customer service
• Strong understanding of processes, systems, and data entry
• Excellent interpersonal skills with an empathetic and adaptable approach
• Reliable transport to and from work
• Strong literacy, numeracy, and communication skills
• Knowledge of the food services warehouse industry, NZ food products, and basic ingredients

Ngā Kawatau | What to expect

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Me Tono Ināianei! Apply Now!

If you thrive in a high-energy environment, enjoy leading teams, and are passionate about delivering exceptional service, we’d love to hear from you.

Whaimana | Eligibility:  Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.

FERDZ SERVICES LIMITED

We are seeking reliable and experienced Service Manager to lead and oversee our cleaning operations.

The Service Manager will be responsible for managing multiple cleaning contracts, leading cleaning teams, ensuring service quality, and maintaining client satisfaction. This role requires strong leadership, operational planning, and business management skills.

Key Responsibilities:

• Plan, organise, and oversee cleaning operations across sites.
• Manage client relationships, including contract management, issue resolution, and quality control.
• Lead, train, and supervise commercial cleaning supervisors and teams.

• Develop and implement cleaning schedules, rosters, and staffing plans to meet contractual requirements.

• Monitor performance standards and implement continuous improvements in service delivery.

• Oversee procurement and inventory of cleaning supplies, equipment, and machinery.

• Ensure all operations comply with workplace health, safety, and hygiene standards.

• Prepare and present operational and financial reports to management.

• Support business development by assisting in tenders, proposals, and contract negotiations.

Skills and Experience Required:

• Minimum 2 years’ experience in cleaning.

• Diploma or degree in management, business, or a related field preferred.

• Strong leadership and people management skills, with the ability to oversee multi-site teams.

• Excellent client relationship management and communication skills.

• Strong organisational and problem-solving abilities.

• Proven ability to manage budgets, contracts, and service delivery targets.

• In-depth knowledge of cleaning practices, equipment, and health & safety compliance.

How to Apply:
If you are motivated, reliable, and take pride in your work, we’d love to hear from you!
Please apply asap.

About the company

Modoo is a proud New Zealand-grown brand and we specialize in providing ingredients for making beverages such as bubble tea or bubble drink-related products. We have our warehouse facility to stockpile premium bubble tea supplies so our business partners and clients can be guaranteed a consistent supply of premium quality bubble tea ingredients all year round.  We are passionate about offering premium ingredients at affordable prices. We also develop a creative formula and offer beverage consultancy to our business customers to help their growth. We now have offices/warehouses in Auckland and Wellington to accommodate the increasing demand for our products nationwide.

About the role

We have an exciting opportunity for a motivated and highly organised Training Officer to join our People & Culture team at Modoo . This is a permanent full-time role and will be based in Auckland. You will work 30 hours per week between 9:30- 4:30 from Monday to Friday. Your remuneration will be NZ$ 32 per hour.

In this role, you’ll play a key part in delivering our learning and development roadmap, coordinating training programs, managing training records, and ensuring our leaning system runs smoothly.

You’ll work closely with our operational leaders, customer service and sales team to ensure our people have the skills, knowledge, and confidence to succeed.

Key Responsibilities

•Coordinate and manage training activities, ensuring compliance and accuracy in all records.

•Maintain and audit training records, skills matrices, and training content.

•Contribute to the development of engaging training content.

•Support the delivery of corporate induction, technical/operational, and soft skills training.

•Liaise with internal stakeholders to identify training needs and priorities.

•Prepare reports on training compliance, KPIs, and progress against the learning and development roadmap.

About You

We’re looking for someone who has:

• At least 2 years of p roven experience in learning & development or training coordination.

•Strong organisational and administration skills with great attention to detail.

•Experience using Learning Management Systems and Microsoft Office 365.

•Excellent communication skills and the ability to build strong relationships across the business.

•A passion for delivering training that supports safety, compliance, and professional growth.

This role is your chance to play a key part in how we grow and support our people at Modoo . You’ll work alongside passionate teams across our organisation , helping to shape the training that keeps our services safe, reliable, and customer focused.

It’s a role where your organisation, creativity, and attention to detail will have a direct impact on how we develop our people — from new starters to experienced team members.

For expression of your interest, please send your CV and cover letter stating why you are suitable for this role and if you are a New Zealand citizen or resident visa.

An exciting opportunity for an experienced data-entry administrator with payroll exposure has arisen to join a high-performing team in Whangārei to support the Holidays Act project . This full-time contract ensures you'll be busy and hands-on for the next 3-4 months.

Key Duties:

• Provide accurate data-entry support to the Holidays Act Team
• Sort and organise paper timesheet records
• Convert paper timesheets into digital format by entering data into the system
• Refile and archive processed paper timesheets
• Assist with various ad-hoc administrative and system-support tasks

Ideal Candidate:

• Strong data entry and administrative background; payroll experience is an advantage
• Exceptional attention to detail and ability to meet deadlines
• Fast and accurate typing/data-input skills
• Able to work well both independently and in a team
• Intermediate to advanced proficiency in MS Office and capable of learning new platforms
• Proactive, reliable, with minimal supervision

Enjoy working for a busy project team with a clear focus around the Holidays Act.  You will have the opportunity to contribute to compliance working in a complex public-sector organisation while building on your payroll and administrative experience. 

• Service, deliver, install, and maintain spa pools.
• Repair electrical systems – electrical, plumbing and mechanical.
• Perform spa valet services: water balancing, cleaning, refills & repairs
• Troubleshoot faults in pumps, heaters, jets, and control systems
• Drive your fully kitted company HiAce to onsite jobs
• Support customers with technical advice and ongoing care

• Already qualified to repair appliances
• Electrical Service Technician (EST/EAS) certification
• Mechanical or electro-technical aptitude
• Great customer service and communication skills
• Reliable, self-driven, and organised
• Physically fit and able to lift and move spa pools
• Full NZ driver’s licence
• Forklift License would be great, but training provided

• Competitive rates
• Fully equipped vehicle
• Variety, autonomy, and technical challenge
• Supportive local team with national brand backing
• Authorised warranty centre for Hot Spring® Spas
• Opportunity to grow and upskill in a niche trade

Fleet Service Tyre Technician – Hamilton, Waikato Fulltime Permanent Role at Minimum of 40 hrs. and Maximum of 55 hrs in a week Salary Range $25-$35 an hour

• Great location
• No two days are the same in this hands-on, customer facing position
• More than just a job - you will be joining a great team with real career opportunities

About the job: Carter’s Tyre Service Ltd is looking for a Fleet Service Tyre Technician to join our Fleet Service team based in Hamilton, Waikato. You will be performing tyre management on our client's commercial fleets as well as call outs and after-hours requirements. Work will be on commercial trucks, utility vehicles, heavy construction equipment, and off-road vehicles.

Your hours will be Monday to Friday, between 7:30am – 5:00pm with rostered Saturdays 9:00am – 12:00 noon and rostered call outs.

Specific Duties and Responsibilities

• Delivery of high-quality service and specific products to customers.
• Demonstrate product knowledge and show customers how to maximise the benefits.
• Perform tyre inspections and record through the system - Fleet Service.
• Strip and fit tyres as required following the standard operating procedure.
• Repair punctures according to the company guidelines.
• Greet the customer in a professional and polite manner – ready to make the sale.
• Where possible meet the customer at their vehicle – preparing to make the sale (Retail).
• Present solutions to customers including price, finance options, accurate product information and estimated time of delivery – closing the sale.
• Follow up the sale ensuring the customer is happy – thank them for choosing Carter’s Tyre Service.
• Maintain one’s own presentation and positive behaviours towards customers, employees and vendors – be the face of Carter’s Tyre Service Ltd.

Procedures and Process Adherence

• Assist in the Operation of an efficient branch that achieves financial budgets.
• Actively engage in new customer business that provides sustainable growth attributing to bottom line growth.
• Compliance to Service Level Agreement process including TMS processes.
• Ensure full completion of work processes are completed in full, on time and accurately (job sheets, timesheets, TMS, vehicle audits as an example) meeting operational deadlines.
• Company uniforms must be worn always.
• Vehicle audits and checks must be completed.
• Report damage or wear and tear to vehicle and tools when it happens.
• Adhere to rosters – Saturday and call out rosters.
• Always obtain an order number for work to be completed.
• Vehicles must be kept clean – inside and out.

SKILLS, EXPERIENCE & EDUCATION Essential:

• At least 2 years of Commercial Tyre Industry experience in fitting & stripping “Tubeless & Tube-type” Tyres
• A minimum of a clean full NZ Drivers Licence
• Ability to quickly develop effective working relationships with internal and external customers/stakeholders.
• Quick learner of systems.
• Accurate with figures and attention to detail.
• Tyre Industry Experience.
• Customer relationship builder – capable of making a sale.

Preferred:

• At least 2 years of Commercial Tyre industry experience is expected – especially as a fleet service man.
• With class 2 driver’s license
• At least High School/ College Graduate
• Qualification in Tyre Fitting.
• Computer literate (MS Office Suite): Excel, Word, PowerPoint and Outlook.
• Experience with a team environment.
• Experienced with Costar / TMS.
• Retail and Commercial sales experience.
• Effective communication skills, both verbal and written
• A friendly and positive outlook with a customer service focus

Fleet Service Tyre Technician – Rolleston, Canterbury Fulltime Permanent Role at Minimum of 40 hrs. and Maximum of 55 hrs in a week Salary Range $25-$35 an hour

• Great location
• No two days are the same in this hands-on, customer facing position
• More than just a job - you will be joining a great team with real career opportunities

About the job: Carter’s Tyre Service Ltd is looking for a Fleet Service Tyre Technician to join our Fleet Service team based in Rolleston, Canterbury. You will be performing tyre management on our client's commercial fleets as well as call outs and after-hours requirements. Work will be on commercial trucks, utility vehicles, heavy construction equipment, and off-road vehicles.

Your hours will be Monday to Friday, between 7:30am – 5:00pm with rostered Saturdays 9:00am – 12:00 noon and rostered call outs.

Specific Duties and Responsibilities

• Delivery of high-quality service and specific products to customers.
• Demonstrate product knowledge and show customers how to maximise the benefits.
• Perform tyre inspections and record through the system Fleet Service.
• Strip and fit tyres as required following the standard operating procedure.
• Repair punctures according to the company guidelines.
• Greet the customer in a professional and polite manner – ready to make the sale.
• Where possible meet the customer at their vehicle – preparing to make the sale (Retail).
• Present solutions to customers including price, finance options, accurate product information and estimated time of delivery – closing the sale.
• Follow up the sale ensuring the customer is happy – thank them for choosing Carter’s Tyre Service.
• Maintain one’s own presentation and positive behaviours towards customers, employees and vendors – be the face of Carter’s Tyre Service Ltd.

Procedures and Process Adherence

• Assist in the Operation of an efficient branch that achieves financial budgets.
• Actively engage in new customer business that provides sustainable growth attributing to bottom line growth.
• Compliance to Service Level Agreement process including TMS processes.
• Ensure full completion of work processes are completed in full, on time and accurately (job sheets, timesheets, TMS, vehicle audits as an example) meeting operational deadlines.
• Company uniforms must be worn always.
• Vehicle audits and checks must be completed.
• Report damage or wear and tear to vehicle and tools when it happens.
• Adhere to rosters – Saturday and call out rosters.
• Always obtain an order number for work to be completed.
• Vehicles must be kept clean – inside and out.

SKILLS, EXPERIENCE & EDUCATION Essential:

• At least 2 years of Commercial Tyre Industry experience in fitting & stripping “Tubeless & Tube-type” Tyres
• A minimum of a clean full NZ Drivers Licence
• Ability to quickly develop effective working relationships with internal and external customers/stakeholders.
• Quick learner of systems.
• Accurate with figures and attention to detail.
• Tyre Industry Experience.
• Customer relationship builder – capable of making a sale.

Preferred:

• At least 2 years of Commercial Tyre industry experience is expected – especially as a fleet service man.
• With class 2 driver’s license
• At least High School/ College Graduate
• Qualification in Tyre Fitting.
• Computer literate (MS Office Suite): Excel, Word, PowerPoint and Outlook.
• Experience with a team environment.
• Experienced with Costar / TMS.
• Retail and Commercial sales experience.
• Effective communication skills, both verbal and written
• A friendly and positive outlook with a customer service focus

Are you a passionate customer service representative with exceptional communication skills and a keen eye for detail? Join a busy health-based contact centre at Greenlane Clinical, where you will make a meaningful impact while supporting our community.  You would be working with a great down to earth team where experience and positive attitude will be valued.   

Key Responsibilities:

• Process incoming internal and external calls efficiently
• Address patient inquiries and provide outstanding service
• Collaborate with a down to earth team in a fast-paced environment
• Receive comprehensive training to set you up for success

What We are Looking For:

• Excellent communication skills, with the ability to handle queries and complaints effectively
• A calm demeanour under pressure, ensuring a positive experience for callers
• Previous experience in a call centre environment
• A proactive attitude and adaptability, allowing you to hit the ground running
• Intermediate to advanced knowledge of MS Office, with a quick ability to learn new systems
• Health sector experience is preferred, as familiarity with medical terminology is a plus

Position Details:

• Temporary role starting ASAP
• Commitment of 6 months, with the potential for permanent placement

If this sounds like the opportunity for you and you have a keen interest or previous experience in healthcare and customer service, we want to hear from you!

Take the next step in your career and apply now!

Fleet Service Tyre Technician – Papakura, Auckland Fulltime Permanent Role at Minimum of 40 hrs. and Maximum of 55 hrs in a week Salary Range $25-$35 an hour

• Great location
• No two days are the same in this hands-on, customer facing position
• More than just a job - you will be joining a great team with real career opportunities

About the job: Carter’s Tyre Service Ltd is looking for a Fleet Service Tyre Technician to join our Fleet Service team based in Papakura, Auckland. You will be performing tyre management on our client's commercial fleets as well as call outs and after-hours requirements. Work will be on commercial trucks, utility vehicles, heavy construction equipment, and off-road vehicles.

Your hours will be Monday to Friday, between 7:30am – 5:00pm with rostered Saturdays 9:00am – 12:00 noon and rostered call outs.

Specific Duties and Responsibilities

• Delivery of high-quality service and specific products to customers.
• Demonstrate product knowledge and show customers how to maximise the benefits.
• Perform tyre inspections and record through the system - Fleet Service.
• Strip and fit tyres as required following the standard operating procedure.
• Repair punctures according to the company guidelines.
• Greet the customer in a professional and polite manner – ready to make the sale.
• Where possible meet the customer at their vehicle – preparing to make the sale (Retail).
• Present solutions to customers including price, finance options, accurate product information and estimated time of delivery – closing the sale.
• Follow up the sale ensuring the customer is happy – thank them for choosing Carter’s Tyre Service.
• Maintain one’s own presentation and positive behaviours towards customers, employees and vendors – be the face of Carter’s Tyre Service Ltd.

Procedures and Process Adherence

• Assist in the Operation of an efficient branch that achieves financial budgets.
• Actively engage in new customer business that provides sustainable growth attributing to bottom line growth.
• Compliance to Service Level Agreement process including TMS processes.
• Ensure full completion of work processes are completed in full, on time and accurately (job sheets, timesheets, TMS, vehicle audits as an example) meeting operational deadlines.
• Company uniforms must be worn always.
• Vehicle audits and checks must be completed.
• Report damage or wear and tear to vehicle and tools when it happens.
• Adhere to rosters – Saturday and call out rosters.
• Always obtain an order number for work to be completed.
• Vehicles must be kept clean – inside and out.

SKILLS, EXPERIENCE & EDUCATION Essential:

• At least 2 years of Commercial Tyre Industry experience in fitting & stripping “Tubeless & Tube-type” Tyres
• A minimum of a clean full NZ Drivers Licence
• Ability to quickly develop effective working relationships with internal and external customers/stakeholders.
• Quick learner of systems.
• Accurate with figures and attention to detail.
• Tyre Industry Experience.
• Customer relationship builder – capable of making a sale.

Preferred:

• At least 2 years of Commercial Tyre industry experience is expected – especially as a fleet service man.
• With class 2 driver’s license
• At least High School/ College Graduate
• Qualification in Tyre Fitting.
• Computer literate (MS Office Suite): Excel, Word, PowerPoint and Outlook.
• Experience with a team environment.
• Experienced with Costar / TMS.
• Retail and Commercial sales experience.
• Effective communication skills, both verbal and written
• A friendly and positive outlook with a customer service focus