1 Fraud Aml Analyst jobs in New Zealand
Fraud & AML Analyst
Posted 6 days ago
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Job Description
Euronet Worldwide, Inc. (NASDAQ: EEFT) is a leader in electronic payments and financial technology, dedicated to providing innovative services that result in seamless transactions. Our epay segment connects local and global brands to consumers, offering comprehensive solutions in mobile, gaming, and entertainment. We have an exciting role for a Fraud & AML Analyst in our Auckland, NZ office. This is a hands-on role dealing primarily with anti-money laundering regulatory compliance across the NZ & Australian epay business entities.
Working closely with the FRAC Manager, the Fraud & AML Analyst will provide support to the company’s wider regulatory risk and compliance framework. It is expected to contribute to maintaining an ethical compliance culture across the business entities through the provision of AML knowledge and expertise, ongoing training, and guidance to all staff, and increasing regulatory awareness that the business relies upon.
Although primarily focused on AML regulatory requirements, some knowledge of Privacy Act principles in the ANZ environment, fraud practices and methodologies, suspicious activities, and general compliance is expected in this role.
The Fraud & AML Analyst will communicate with other specialists internally and externally, including Euronet Corporate (Legal Counsel and Privacy Counsel), epay banking partner’s fraud teams, Visa and MasterCard personnel, and fraud teams, epay business partners, and liaise with epay customers, particularly during customer onboarding processes.
The role operates in a fast-paced, technical environment with a rapidly changing technological and regulatory landscape, requiring maintaining compliance and problem-solving skills.
ESSENTIAL DUTIES- Maintain epay NZ Limited and epay Australia Pty AML/CFT compliance frameworks to ensure ongoing regulatory compliance.
- Provide ongoing training, awareness, and communication to relevant epay employees regarding AML/CFT Act requirements, fraud, and other compliance matters.
- Conduct and review due diligence during customer onboarding and on an ongoing basis.
- Review and assess potential PEP/Sanctions alerts during onboarding and ongoing monitoring.
- Maintain AML/CFT records according to regulatory requirements.
- Liaise with internal stakeholders to ensure understanding and adherence to AML/CFT regulations, including Sales, Finance, Provisioning, IT, and senior management.
- Monitor and analyze high-volume transactional data to detect suspicious activities requiring further investigation and reporting to regulators.
- Promote risk, compliance, fraud, and privacy considerations throughout product and project lifecycles.
- Establish compliance assurance tasks, including periodic testing of processes, controls, and risks.
- Assist with chargebacks, disputes, card scheme settlement issues, and complex cardholder inquiries, providing excellent customer service.
- Utilize delegated authority within write-off, dispute, and chargeback processes to achieve positive outcomes.
- Assist sales account managers with regulatory matters, customer complaints, disputes, or other issues, aiming for amicable resolutions.
- Support the Fraud, Risk & Compliance Manager with special projects as needed.
- A tertiary qualification or certification in AML, fraud, compliance, or related discipline is preferred but not essential.
- Current or recent experience within an AML/CFT environment.
- Experience in Fintech, Payments, Giftcard, or related fields is advantageous.
- Cardholder dispute & chargeback experience.
- Understanding of risk concepts and fraud methodologies.
- Strong analytical skills with practical application in a regulatory environment.
- Attention to detail and process adherence, with an eye for improvements.
- Excellent communication, negotiation, and collaboration skills.
- Innovative mindset, capable of implementing ideas and challenging the status quo.
- Confidence in collaborating across all levels of management.
- Problem-solving and decision-making skills, with a willingness to learn.
- Ability to develop and deliver training and guidance to the team.
- Staff purchase discount on epay products.
- Technical and personal development training.
- Annual incentive bonus based on company performance.
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