7 Ict Technician Needed jobs in New Zealand

We are seeking one customer-focused ICT Support technician to join our team full-time for our store in Balclutha,Otago. If you have a solid passion to deal with diverse IT-related issues and assist our valued customers, this could be the perfect opportunity for you in this role. You will be paid $29.66 -$31 per hour depending on experience. You will work a min of 30 hours and a max of 60 hours a week. 

You will be responsible for:

1. Install or configure software and driver on devices.
2. Set up and test hardware or software of devices like Laptops, Computer systems, MacBooks, Smartphones, iPads, and Tablets to resolve faults.
3. Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.
4. Attentive at the front desk to make new tickets and assist in sales support.
5. Provide excellent customer service to customers physically as well as over phone support.
6. Resolve customer issues and concerns in a timely and efficient manner.
7. Continuously improve your knowledge of our products and services.
8. Ability to multitask and manage multiple customer interactions simultaneously.

A successful applicant will:

• A team player
• Minimum one to two years of experience or minimum level 4 qualification in IT or electronics or any related field
• Must be able to work on the flexible roaster
• Have good communication and customer service skills
• Basic computer skills and experience with customer service software

We offer a competitive salary, as well as ongoing training and professional development opportunities.

To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications.

We look forward to reviewing your application and potentially welcoming you to our team!

We are seeking One customer-focused ICT Support technician to join our team full-time for our store in Mosgiel,Otago. If you have a solid passion to deal with diverse IT-related issues and assist our valued customers, this could be the perfect opportunity for you in this role. You will be paid $29.66 -$31 per hour depending on experience. You will work a min of 30 hours and a max of 60 hours a week.

You will be responsible for:

1. Install or configure software and driver on devices.
2. Set up and test hardware or software of devices like Laptops, Computer systems,
3. MacBooks, Smartphones, iPads, and Tablets to resolve faults.
4. Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.
5. Attentive at the front desk to make new tickets and assist in sales support.
6. Provide excellent customer service to customers physically as well as over phone support.
7. Resolve customer issues and concerns in a timely and efficient manner.
8. Continuously improve your knowledge of our products and services.
9. Ability to multitask and manage multiple customer interactions simultaneously.

A successful applicant will:

• A team player
• Minimum one to two years of experience or minimum level 4 qualification in IT or electronics or any related field
• Must be able to work on the flexible roaster
• Have good communication and customer service skills
• Basic computer skills and experience with customer service software
• We offer a competitive salary, as well as ongoing training and professional development opportunities.

To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications.

We look forward to reviewing your application and potentially welcoming you to our team!

We are seeking Two customer-focused ICT Support technicians to join our team full-time for our stores in Alexandra and Wanaka in Otago region. If you have a solid passion to deal with diverse IT-related issues and assist our valued customers, this could be the perfect opportunity for you in this role. You will be paid $29.66 -$31 per hour depending on experience. You will work a min of 30 hours and a max of 60 hours a week.

You will be responsible for:

1. Install or configure software and driver on devices.
2. Set up and test hardware or software of devices like Laptops, Computer systems,
3. MacBooks, Smartphones, iPads, and Tablets to resolve faults.
4. Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.
5. Attentive at the front desk to make new tickets and assist in sales support.
6. Provide excellent customer service to customers physically as well as over phone support.
7. Resolve customer issues and concerns in a timely and efficient manner.
8. Continuously improve your knowledge of our products and services.
9. Ability to multitask and manage multiple customer interactions simultaneously.
   
   

A successful applicant will:

• A team player
• Minimum one to two years of experience or minimum level 4 qualification in IT or electronics or any related field
• Must be able to work on the flexible roaster
• Have good communication and customer service skills
• Basic computer skills and experience with customer service software
• We offer a competitive salary, as well as ongoing training and professional development opportunities.

To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications.

We look forward to reviewing your application and potentially welcoming you to our team!

We are currently seeking reliable and hardworking individuals for the role of ICT
Support Technician in our company -JPK ELECTRONICS LIMITED T/A Express Gadget Repair in Auckland. This is a full-time, permanent position with a minimum of 30 hours per week.

The candidate must be able to work but not limited to:

 Assuring that solutions are provided to the client's problems by determining the software and hardware requirements.
Carefully respond to hardware and software inquiries that are raised by clients.
ust be able to troubleshoot and identify issues with the existing programs/software to meet the user’s needs.
 M have appropriate knowledge of installing and downloading required software.
 ensure that applications and equipment are utilized efficiently.
ust be able to implement computer networks.
ay perform general maintenance and designing of the websites.
ust demonstrate great customer service skills, which include managing customer complaints and providing solutions

Requirements:
 least three years of relevant work experience OR a minimum Level 5 qualification.
 clean driving record and no criminal convictions.

The successful candidate must have a clean driving andcriminal record.
The applicants must be a New Zealand Citizen/Resident or have valid work rights.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:** ?
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment?
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:?
+ Identity Synchronization Technologies?
+ Authentication and Authorization Management?
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)?
+ Identity Management?
+ Federation?
+ Security Management?
+ B2B, B2C?
+ Role based access control, Permissions management?
+ MFA?
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)?
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed?
**Preferred Qualifications:** ?
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:?
+ Azure Active Directory?
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)?
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)?
+ Identity and Access Management?
+ Office 365 Identity Management?
+ Cloud Domain Management?
+ Cloud User Management and configuration?
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:** ?
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment?
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:?
+ Identity Synchronization Technologies?
+ Authentication and Authorization Management?
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)?
+ Identity Management?
+ Federation?
+ Security Management?
+ B2B, B2C?
+ Role based access control, Permissions management?
+ MFA?
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)?
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed?
**Preferred Qualifications:** ?
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:?
+ Azure Active Directory?
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)?
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)?
+ Identity and Access Management?
+ Office 365 Identity Management?
+ Cloud Domain Management?
+ Cloud User Management and configuration?
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .