4 Millennium Copthorne Hotels New Zealand jobs in New Zealand

**Working for Hilton**
Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.
Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - _Hilton Queenstown Resort & Spa_ and _DoubleTree by Hilton Queenstown,_ and our Team Members get to work across both properties.
Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!
**What will I be doing?**
We are looking for a Hospitality Professional - Food & Beverage Attendant. As a Hospitality Professional, you will be a specialist in the Food & Beverage department. You will also be a generalist in all entry-level front of house and back of house roles.
In your new role you will be responsible for engaging our guests during their visit, and ensuring brand service standards are met to the highest quality. Reporting to the Outlet Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.
Specifically you will perform the following tasks to the highest standards:
+ Provide a-la-carte and/or buffet style service in line with the Hilton Brand Service Standards
+ Receive orders and serve customer requests completely in a timely manner
+ Understand menu content, any menu changes, and promotional activities
+ Keep your service area clean, tidy, and well-prepared
+ Efficiently manage the proper settlement of all customer accounts
+ Answer guest queries in a polite and helpful manner
+ Set up for an outlet or event space in accordance to required operations
**What are we looking for?**
In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Friendly, positive, energetic disposition
+ Passion for Food & Beverage
+ Committed to delivering exceptional guest service
+ Motivated to learn new skills and techniques
+ Smart and tidy, in appearance
+ Positive and willing to participate on a team and work with a winning attitude
+ Flexible, reliable, and responsive to a range of work situations
+ Prepared to manage a variety of customer types, inquiries, and complaints
+ Previous food hygiene experience
+ Electronic ordering systems experience
+ Cash handling experience
**Thrive at Hilton**
Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member's professional needs.As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.See how this innovative program could help you achieve your personal dreams:
+ Workplace flexibility (work life balance)
+ Professional leadership development framework
+ Worldwide career opportunities
+ Access to Hilton University and over 5000 online learning programs
+ Free events and activities
+ Discounted gym membership
+ Free staff meal and daily dry-cleaned uniform
+ Discounted accommodation and food & beverage rates globally
+ Participate in ongoing recognition programs
+ Diverse by nature and inclusive by choice
+ Support to participate in a variety of local volunteer activities
+ Fast track to Hilton Honors Silver status
When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.
**Job:** _Food and Beverage_
**Title:** _Hospitality Professional - Food & Beverage Attendant_
**Location:** _null_
**Requisition ID:** _HOT0BVKF_
**EOE/AA/Disabled/Veterans**

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.
**What will I be doing?**
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
+ Receive orders and serve customer requests completely in a timely manner
+ Understand menu content, any menu changes, and promotional activities
+ Keep your service area clean, tidy, and well-prepared
+ Efficiently manage the proper settlement of all customer accounts
+ Answer Guest queries in a polite and helpful manner
+ All-rounded training to be able to rotate around the department
+ Assist in the setup and breakdown of service areas for functions, events, and daily operations
+ Adhere to health, safety, and hygiene standards consistently
+ Communicate effectively with kitchen and bar staff to ensure accurate and timely service
+ Upsell menu items and offer recommendations to enhance the guest experience
+ Participate in team meetings and continuous training to maintain a high standard and provide a personalized service
**What are we looking for?**
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
+ Friendly, positive, energetic disposition
+ Committed to delivering exceptional guest service
+ Motivated to learn new skills and techniques
+ Smart and tidy, in appearance
+ Positive and willing to participate on a team and work with a winning attitude
+ Excellent communication skills in the local language
+ Flexible, reliable, and responsive to a range of work situations
+ Prepared to manage a variety of customer types, inquiries, and complaints
+ Knowledge of alcoholic beverages and mixing of drinks, with basic wine knowledge
+ Previous food hygiene experience
+ Electronic ordering systems experience
+ Time management & organizational skills
+ Preferably previous experience in Food & Beverage services in similar environment
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Food and Beverage Attendant_
**Location:** _null_
**Requisition ID:** _HOT0BKMU_
**EOE/AA/Disabled/Veterans**

The Food & Beverage Team Leader plays a key role in delivering exceptional dining experiences by supervising daily operations, supporting and motivating the service team, and ensuring the highest standards of service, quality, and guest satisfaction. This role requires strong leadership, attention to detail, and the ability to foster a positive team culture while driving efficiency and consistency across all food and beverage outlets.

About Park Hyatt Auckland

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

About the Role

The role is to support the Management team in providing excellent guest service and ensuring that Hyatt service standards are met. Strong focus on customer experience is a must. 

Some of the Responsibilities include:

• Works closely with Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• To have a thorough understanding and knowledge of all food and beverage items on the menu and the ability to recommend food and beverage combinations and up sell alternatives
• To assign responsibilities to front line staff and to check their performance periodically.
• To liaise with the Kitchen and Beverage department on daily basis, regarding the operation and quality control. 
• To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• To establish a rapport with guests maintaining good customer relationships.

Skills/Qualifications:

• Excellent customer service and Interpersonal Skills
• The ability to work efficiently and professionally under pressure
• Flexibility to work on a full-time rotating roster, including weekends, public holidays, and evening shifts.
• Familiar with wine styles and grape varieties and other beverage items
• Current LCQ or GM certification

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Experimentation, Inclusion, Wellbeing, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld

If you are looking for a fulfilling career, please apply now.