3 Operational Care Specialist Sea Logistics Akl Zs Oc jobs in New Zealand
Operational Care Specialist- Sea Logistics AKL ZS-OC
Job Viewed
Job Description
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Reporting to the Import Operational Care Supervisor and based within a team of seven import specialists, this role is responsible for executing import sea bookings, alongside the required documentation for a wide range of clients.Working in close collaboration with your peers within the Customer Care Team, your responsibility is to ensure operational requirements are met to help deliver overall customer excellence.
How you create impact
- Generate required documentation for import sea shipments
- Arrange bookings directly with transport companies, and liaise with carriers and suppliers
- Liaise with the Customer Care Team and other internal departments to ensure customer requirements are met
- Ensure the relevant governance & regulatory requirements are adhered to
- Vendor cost vs revenue accuracy and investigation responsibilities
What we would like you to bring
- Previous experience within a logistics environment, preferably international forwarding is preferred however not essential
- Impeccable interpersonal skills and the ability to collaborate positively and constructively with multiple stakeholders
- Strong attention to detail
- Ability to cope with pressure, hard work and fulfil deadlines
- Good attitude, team spirit and ability to collaborate with people across the business
What's in it for you
- Conditions: performance-related remuneration
- Flexibility: flexible working hours for a good work-life balance
- Health promotion: sports and wellness offers, supplementary company health insurance, advisory services on e.g. work-life balance, location-specific promotions
- Capital-forming benefits: Support for asset accumulation in the areas of retirement provision, bank savings plans and investment funds
- Equipment & working environment
- Perspective: Training courses for professional and personal development, such as language courses and development programs
- Teamwork: familiar working atmosphere in a large company, various team and company events, advertising program for new employees incl. bonus
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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Sales Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Join one of New Zealand’s leading food distribution companies and play a key role in supporting our high-performing sales team!
Location: Mangere, Auckland
Contract Type: Fixed-Term
Duration: Sept/Oct 2025-June 2026
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, thrives on collaboration, and has a knack for keeping things running smoothly behind the scenes.
About the Role
As a Sales Support Specialist , you’ll be the vital link between our sales team, account managers, and internal departments. You’ll oversee daily sales operations, manage communications, and ensure seamless coordination across teams. Your attention to detail, strong communication skills, and data proficiency will be key to your success.
Key Responsibilities
- Sales Team Liaison: Support sales reps with pricing queries, share resources, and ensure timely communication.
- Performance Monitoring: Track daily, weekly, and monthly sales performance against targets.
- Reporting: Prepare weekly, monthly, and quarterly reports with insights to support decision-making.
- CRM Management: Maintain account allocations and manage changeovers in the CRM system.
- Issue Resolution: Collaborate with internal teams to resolve sales-related issues promptly.
- Contract & Pricing Management: Monitor margins and ensure accurate pricing for key accounts.
- Client Portal Management: Keep pricing updated on hotel ordering platforms (e.g., Burch Street, Purchase Plus).
- Project Support: Assist with internal projects, events, and process improvements.
What You’ll Bring
Qualifications:
- Bachelor’s degree in business administration, Marketing, Sales, or a related field (preferred).
Experience:
- Proven experience in administration, customer service, or sales support roles.
- Familiarity with the food distribution industry is a plus.
- Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce).
Skills & Attributes:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- High attention to detail and accuracy.
- Proactive, self-motivated, and able to work independently.
- Strong time management and ability to prioritise in a fast-paced environment.
Our Culture at Service Foods
At Service Foods, we believe that people are the heart of our business . Our culture is built on:
- Collaboration: We work as one team, supporting each other to achieve shared goals.
- Diversity & Inclusion: We celebrate the unique stories and backgrounds of our people, fostering a workplace where everyone feels valued.
- Continuous Improvement: We’re always looking for ways to do things better—for our customers, our teams, and our communities.
- Respect & Integrity: We treat each other with respect and uphold the highest standards of professionalism.
- Celebrating Success: From team milestones to individual achievements, we take time to recognise and celebrate wins together.
You’ll be joining a team that’s supportive, energetic, and driven, with plenty of opportunities to contribute to meaningful work and make a real impact.
Ready to Apply?
If you’re looking for a dynamic role where your organisational skills and sales support experience can shine, we’d love to hear from you!
Apply now with your CV and a brief cover letter outlining your suitability for the role.
Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa.
Pre-employment Checks: Successful candidates will be required to complete reference checks, Ministry of Justice and ACC checks, and pre-employment drug and alcohol screening through an accredited provider.
Aerospace Customer Care Specialist
Posted 2 days ago
Job Viewed
Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
Due to a period of growth within our Aerospace division, we are looking for an experienced Aerospace Customer Care Specialist to manage one of our largest Aerospace customers, based in Christchurch. As a dedicated Aerospace Customer Care Specialist, you will be a key contact for this complex, yet rewarding key account, requiring 24/7 coverage. As the successful candidate, you will have at least 3-5 years import and/or export airfreight experience, and a strong passion for delivering customer excellence.
Please note, this position will work a roster pattern, with shift variations between Monday - Sunday between the hours of 6:00am - 3:30pm. This roster pattern may change depending on business needs to meet customer requirements.
**How you create impact**
Your main tasks and responsibilities:
+ Delivering exceptional customer service, ensuring customer specific KPI's are met, including AOG requirements
+ Demonstrating aerospace knowledge by staying alert to time critical requests
+ Perform ad hoc and time critical pickups and deliveries to and from the airline
+ Serving as a key point of contact and responsible for providing the customer with up-to-date information on shipments throughout the order lifecycle
+ Liaising with local and overseas KN stations and agents to facilitate the movement and successful completion of shipments
+ Determining specific service requirements and ensuring regulatory requirements and documentation are correct
+ Building long term and effective relationships with one key customer
+ Operating on a flexible work schedule, with the ability to be available as and when required
**What we would like you to bring**
We are looking for someone with:
+ A minimum of 3+ years air logistics experience, preferably in export airfreight
+ Exceptional attention to detail and time management skills
+ A passion for dealing with customers and solving complex, time-critical problems
+ Ability to work under pressure
+ Excellent communication skills both written and verbal
+ Strong organisational skills including the ability to prioritise tasks
+ A positive work ethic, attitude and someone who has a passion for customer excellence
**What's in it for you**
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Aerospace Customer Care Specialist
Posted 2 days ago
Job Viewed
Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
Due to a period of growth within our Aerospace division, we are looking for an experienced Aerospace Customer Care Specialist to manage one of our largest Aerospace customers, based in Christchurch. As a dedicated Aerospace Customer Care Specialist, you will be a key contact for this complex, yet rewarding key account, requiring 24/7 coverage. As the successful candidate, you will have at least 3-5 years import and/or export airfreight experience, and a strong passion for delivering customer excellence.
Please note, this position will work a roster pattern, with shift variations between Monday - Sunday between the hours of 6:00am - 3:30pm. This roster pattern may change depending on business needs to meet customer requirements.
**How you create impact**
Your main tasks and responsibilities:
+ Delivering exceptional customer service, ensuring customer specific KPI's are met, including AOG requirements
+ Demonstrating aerospace knowledge by staying alert to time critical requests
+ Perform ad hoc and time critical pickups and deliveries to and from the airline
+ Serving as a key point of contact and responsible for providing the customer with up-to-date information on shipments throughout the order lifecycle
+ Liaising with local and overseas KN stations and agents to facilitate the movement and successful completion of shipments
+ Determining specific service requirements and ensuring regulatory requirements and documentation are correct
+ Building long term and effective relationships with one key customer
+ Operating on a flexible work schedule, with the ability to be available as and when required
**What we would like you to bring**
We are looking for someone with:
+ A minimum of 3+ years air logistics experience, preferably in export airfreight
+ Exceptional attention to detail and time management skills
+ A passion for dealing with customers and solving complex, time-critical problems
+ Ability to work under pressure
+ Excellent communication skills both written and verbal
+ Strong organisational skills including the ability to prioritise tasks
+ A positive work ethic, attitude and someone who has a passion for customer excellence
**What's in it for you**
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
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