4 Presales Solution Architect jobs in New Zealand
Presales Solution Architect
Auckland, Auckland
Datacom
Job Viewed
Job Description
3 days ago Be among the first 25 applicants
This range is provided by Datacom. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeNZ$150,000.00/yr - NZ$180,000.00/yr
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.
About The Role (your Why)
The Solution Architect plays a pivotal role in the presales and project delivery of solutions in Datacom's Managed Operations line of business. The focus will be on business outcomes that can be realised by scoping projects which transform and mature our customers IT environments and improve the overall end user experience/risk posture/service delivery. A strong commercial and pricing acumen is required to provide competitive services whilst ensuring Datacom's profitability.
The Solution Architect will work with a wide customer base ranging from 150 to 60,000 seats across both public and private sectors and industries (including Health, Transport, Services, Finance, Infrastructure, and Government). They will leverage expert technical knowledge of Datacom's Managed Operations products and service offerings to develop statements of work, prepare bids, and support presales activities.
Our offices are based in Auckland, Wellington and Christchurch. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What You'll Do
As a Solution Architect, you will be focused on:
Managed Operations Presales Pipeline and Project Opportunities
- Provide presales support to the sales and account management teams by leading presales workshops with customers to guide them through proposed solutions, whilst extracting their requirements and understanding their problem statements.
- Assist customer and Datacom teams with reviewing and completing Statement of Requirements (SOR) documents
- Produce Statements of Work (SOW) documents, in conjunction with pricing estimators, for the purposes of project engagements for both managed services and professional services engagements for Datacom customers
- Produce Proposal documents for customers who require solutions and product options as part of their evaluation process.
- Produce Rough Order of Magnitude (ROM) documents for the purposes of customer budgeting.
- Prepare and deliver presentations to our customer base on new and emerging products, solutions, and Datacom's Information Technology Outsourcing (ITO) offerings, highlighting how these services can be applied to their business
- Lead internal project kick-off's on the SOW's you author to project teams
- Undertake quality assurance documentation peer reviews on colleagues' documentation
- Contribute to Sales Growth Plans and proactive customer targeting workshops as directed by your manager.
- Identify and resolve gaps between old managed services contracts and our new managed service schedules (amended/evolved from time to time) to ensure consistency in delivery and pricing across the customer base.
- Provide the technical and commercial inputs from a Managed Operations line of business perspective into the renewal team.
- Ensure requirements are adequate, understood and agreed with technical engineers prior to commencement of deployment activities
- Contribute to defining scope and accurate effort estimates in Statement of Work for non-standard implementations.
- Continuously develop and maintain an understanding of industry trends as well as Datacom's evolving products, solutions, and services
- Work as part of a bid team to lead the solutioning, compliance and pricing components for large multi-service line bids (RFI/RFT/RFQ/RFP)
- Coordinate appropriate responses and pricing to bid requirements through the Managed Operations service line managers (Intelligent Workspace, Modern Platforms, Service Management, Service Operations and Service Desk)
- Where requested, engage with the customer to present on Datacom's Managed Operations service capabilities.
- Develop, maintain and execute initiatives in alignment with a personal development plan
- Attain and/or maintain relevant industry or professional certification
- Attain and/or maintain an intimate knowledge of the Microsoft ecosystem, including Cloud Solutions, Hosting Solutions, Identity Solutions, Information Management Solutions, Database Solutions, Copilot Solutions and Security Solutions
- Attain and/or maintain an intimate knowledge of supporting Microsoft solutions (subject to change and evolve over time), such as Riverbed Aternity, VMware, Nutanix, AvePoint, Commvault, Rubrik, Veeam, BigFix, Ansible, ServiceNow, TeamViewer.
- Align their learning and development activities with an AI and automation growth mindset.
- Work with partners and vendors to build strong relationships to facilitate timely resolution of product issues and presales support
- Identify opportunities for rebates, incentives, etc from vendors and work with various teams to exploit such opportunities
- Influence and negotiate with vendors to ensure we buy at the best possible price point
- Identify gaps or inconsistencies in Datacom's presales processes when encountered and formulate remedial recommendations
- Proactive open and honest communications at all levels and remain accountable for personal performance
- Develop effective working relationships with other Datacom employees to ensure the best company outcome
- Take ownership of all tasks which are assigned to and drive them through to completion
- Ensure quality is not compromised by highlighting blockers to management and managing time expectations with stakeholders.
- Contribute to and present on Datacom Managed Operations Go-To-Market strategies and content.
What You'll Bring
- Extensive experience designing installing and/or supporting Microsoft, Oracle or VMware solution offerings
- Experience with scoping and pricing MSP engagements
- Ability and previous experience with presenting solutions and service offerings to customers
- Demonstrable history of creating high quality SORs, SOWs, HLDs and proposals for customers who outsource their IT
- Strong understanding of Fixed Price vs Time & Materials SOW's (and when to choose one over the other)
- Strong understanding of pricing project and managed services engagements
- Extensive knowledge of the following technologies - Windows Desktop OS, Window Server OS, Microsoft Infrastructure, Microsoft Teams Voice, Microsoft Email, Microsoft Azure, Microsoft 365 and Microsoft Database Platforms
- Extensive knowledge of hybrid cloud and native cloud environments such as Public cloud offerings, specifically Azure and Microsoft 365 solution design and implementation
- Good working knowledge of - Enterprise mobile management solutions, Enterprise desktop and server management solutions, Enterprise cloud solutions, Microsoft Copilot's, Hardware lifecycle management, Software lifecycle management, Identity lifecycle management, Security lifecycle management, Sales and Project lifecycles
- Good understanding of ‘on-premises to cloud' and ‘cloud to cloud' migration paths
- Good understanding of industry recognised security frameworks and solutions
- Good understanding of AI and Automation and a strong desire to expand upon these skillsets
- Sound understanding of networking technologies and solutions
- Proven history of working autonomously in small and large teams
Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Non-profit Organizations and Primary and Secondary Education
Referrals increase your chances of interviewing at Datacom by 2x
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Solution Architect
Auckland, Auckland
Microsoft Corporation
Posted today
Job Viewed
Job Description
Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft's most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.
Our organization is at the forefront of innovation, driving value across the entirety of the customers' digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
The Solution Architect is responsible for translating the client's business requirements into specific systems, applications, or process designs for very large complex technology solutions and architectures. You'll act as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. You'll provide direction for design activities, often project-based, sometimes working at customer sites.
As a Solution Architect you'll gather customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. You'll define and document the architecture to communicate the value proposition of the business solution along with the project approach. Collaborating with the Project Manager you'll jointly drive project/technical governance of the design, build, and deployment into use. You'll work with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints and collaborating with the Account Team and/or Bid Team to understand the business solution/problem. This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Dynamics 365 Solution Architect responsible for providing technical expertise and leadership across Pre-Sales and Delivery.
+ Act as a mentor to delivery teams to help shape the solution and provide Quality assurance and guardrails to ensure successful delivery.
+ Evaluate client requirements and align solution to Microsoft D365 CE and Power Platform offerings.
+ Develop end-to-end solutions based on Dynamics 365 and Microsoft stack including identification of relevant technology components based on functional and non-functional requirements.
+ Develop high quality proposals, client presentations and demonstrations.
+ Develop and Harvest solution IP, assets/accelerators and support go-to-market activities.
+ Lead delivery engagements including planning and leading workshops.
+ Work closely with Microsoft internal stakeholders like STU, ATU, GBB, Fast Track leaders to develop and support Microsoft Business Applications growth plans across ANZ and Asia.
**Qualifications**
**Technical Skills Required**
+ Specialise in Dynamics 365 CE and Power Platform with a good understanding of the overall Microsoft stack including basic Dynamics 365 Finance and Operations, Azure and Microsoft 365.
+ Deep functional and technical knowledge of Dynamics 365 CE including Marketing, Sales, Customer Service, Contact Centre, Field Service, Project Operations and Copilot.
+ Deep knowledge of Power Platform including Power Apps (Model Driven and Canvas), Power Automate, Power Pages, Power Virtual Agents.
+ A good understanding of Integration and Data migration platforms.
+ A good understanding of DevOps processes.
+ Demonstrated experience in the delivery of complex and large-scale applications based on Dynamics 365 CE.
+ Experience working in Waterfall, Iterative and Agile methodologies.
**Non-Technical Skills Required**
+ Excellent relationship building and influencing skills with the ability to engage with various stakeholders including internal, external and partner organisations.
+ Strong communication skills.
+ Ability to present complex ideas and solutions to various levels of internal and external stakeholders.
**Certifications**
+ Microsoft Power Platform Functional Consultant (PL-200)
+ Microsoft Power Platform Solution Architect (PL-600)
+ Microsoft Dynamics 365 Sales Functional Consultant (MB-210
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Our organization is at the forefront of innovation, driving value across the entirety of the customers' digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.
The Solution Architect is responsible for translating the client's business requirements into specific systems, applications, or process designs for very large complex technology solutions and architectures. You'll act as an advocate for the client as the ultimate authority on the architecture designed to address client business problems. You'll provide direction for design activities, often project-based, sometimes working at customer sites.
As a Solution Architect you'll gather customer/partner insights from a broad range of stakeholders to shape and form both the definition and ongoing execution of projects. You'll define and document the architecture to communicate the value proposition of the business solution along with the project approach. Collaborating with the Project Manager you'll jointly drive project/technical governance of the design, build, and deployment into use. You'll work with the business sponsor and customer/partner stakeholders to gather and ratify requirements and constraints and collaborating with the Account Team and/or Bid Team to understand the business solution/problem. This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Dynamics 365 Solution Architect responsible for providing technical expertise and leadership across Pre-Sales and Delivery.
+ Act as a mentor to delivery teams to help shape the solution and provide Quality assurance and guardrails to ensure successful delivery.
+ Evaluate client requirements and align solution to Microsoft D365 CE and Power Platform offerings.
+ Develop end-to-end solutions based on Dynamics 365 and Microsoft stack including identification of relevant technology components based on functional and non-functional requirements.
+ Develop high quality proposals, client presentations and demonstrations.
+ Develop and Harvest solution IP, assets/accelerators and support go-to-market activities.
+ Lead delivery engagements including planning and leading workshops.
+ Work closely with Microsoft internal stakeholders like STU, ATU, GBB, Fast Track leaders to develop and support Microsoft Business Applications growth plans across ANZ and Asia.
**Qualifications**
**Technical Skills Required**
+ Specialise in Dynamics 365 CE and Power Platform with a good understanding of the overall Microsoft stack including basic Dynamics 365 Finance and Operations, Azure and Microsoft 365.
+ Deep functional and technical knowledge of Dynamics 365 CE including Marketing, Sales, Customer Service, Contact Centre, Field Service, Project Operations and Copilot.
+ Deep knowledge of Power Platform including Power Apps (Model Driven and Canvas), Power Automate, Power Pages, Power Virtual Agents.
+ A good understanding of Integration and Data migration platforms.
+ A good understanding of DevOps processes.
+ Demonstrated experience in the delivery of complex and large-scale applications based on Dynamics 365 CE.
+ Experience working in Waterfall, Iterative and Agile methodologies.
**Non-Technical Skills Required**
+ Excellent relationship building and influencing skills with the ability to engage with various stakeholders including internal, external and partner organisations.
+ Strong communication skills.
+ Ability to present complex ideas and solutions to various levels of internal and external stakeholders.
**Certifications**
+ Microsoft Power Platform Functional Consultant (PL-200)
+ Microsoft Power Platform Solution Architect (PL-600)
+ Microsoft Dynamics 365 Sales Functional Consultant (MB-210
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
0
Cloud Solution Architect - Dynamics CE
Wellington, Wellington
Microsoft Corporation
Posted today
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Microsoft Customer Success Unit is looking for a Cloud Solution Architect specialising in **Dynamics Customer Experience** to join our Mission Critical Support team. In this role you will be working with customers and partners building, deploying, operating, and optimizing large complex enterprise environments. You will also be responsible for customer satisfaction, deployment, adoption, and support of enterprise Microsoft deployments.
As a CSA you will be a key technical resource for the customer, primarily focused on delivering proactive services to ensure our customers Mission Critical Solutions are in top operational health. These services will include deliveries such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. The role can include a mixture of short and long-term customer engagements.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities:**
+ Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them
+ Create deliverables to address common Microsoft Unified Support customer needs & support mobile-first, cloud-first strategy, share intellectual property with others
+ Maintain, expand accreditations and certifications; assist in developing best practices for key technologies & products to support technical team readiness
+ Consistently apply "lessons learned", model personal accountability & teamwork.
+ Contribute & participate with meetings to articulate Microsoft Mission Critical Support offerings to all customers; share knowledge thru communities and adapt for customers.
We provide technical direction to our customers who are deploying, maintaining or innovating solutions using the latest technology. We enable our customers to have the skills to deploy, support and maintain their Mission Critical environment in line with Microsoft recommended practices.
The ideal candidate will have the ability to combine their technical passion, creativity and customer focus to deliver great solutions to their customers and ensure they get the best out of our technologies and solutions.
**Qualifications**
**Minimum required qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
**Technology**
+ D365 CE - Customer Service, Sales
+ Power Pages
+ Power Platform
+ Power Platform CoE
+ Powerplatform ALM
+ Logic Apps
Application InsightsWe would also expect you to be able to pass the following Azure Certifications in the first 12 months of employment with us, if you do not already hold them.
- Ability to quickly build relationships and credibility with customers
- A passion for learning about and experimenting with new technologies
- Confidence in creating and delivering technical presentations, supportability reviews and training
- Knowledge of problem resolution processes, triaging issues and a willingness to participate in post-incident meetings to share that knowledge
- An interest in learning to read, interpret and/or develop technical specifications, action plans and support strategies
- Ability to build trust to drive change with customers
- Excellent organization and planning skills
**This position requires verification of Australian or New Zealand citizenship due to citizenship-based legal restrictions. Specifically, this position supports Australian / New Zealand government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Microsoft Customer Success Unit is looking for a Cloud Solution Architect specialising in **Dynamics Customer Experience** to join our Mission Critical Support team. In this role you will be working with customers and partners building, deploying, operating, and optimizing large complex enterprise environments. You will also be responsible for customer satisfaction, deployment, adoption, and support of enterprise Microsoft deployments.
As a CSA you will be a key technical resource for the customer, primarily focused on delivering proactive services to ensure our customers Mission Critical Solutions are in top operational health. These services will include deliveries such as education workshops, delivering assessments and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution. The role can include a mixture of short and long-term customer engagements.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities:**
+ Participate in proactive account management, spot performance issues, analyze problems, develop solutions to meet customer needs, represent them
+ Create deliverables to address common Microsoft Unified Support customer needs & support mobile-first, cloud-first strategy, share intellectual property with others
+ Maintain, expand accreditations and certifications; assist in developing best practices for key technologies & products to support technical team readiness
+ Consistently apply "lessons learned", model personal accountability & teamwork.
+ Contribute & participate with meetings to articulate Microsoft Mission Critical Support offerings to all customers; share knowledge thru communities and adapt for customers.
We provide technical direction to our customers who are deploying, maintaining or innovating solutions using the latest technology. We enable our customers to have the skills to deploy, support and maintain their Mission Critical environment in line with Microsoft recommended practices.
The ideal candidate will have the ability to combine their technical passion, creativity and customer focus to deliver great solutions to their customers and ensure they get the best out of our technologies and solutions.
**Qualifications**
**Minimum required qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
**Technology**
+ D365 CE - Customer Service, Sales
+ Power Pages
+ Power Platform
+ Power Platform CoE
+ Powerplatform ALM
+ Logic Apps
Application InsightsWe would also expect you to be able to pass the following Azure Certifications in the first 12 months of employment with us, if you do not already hold them.
- Ability to quickly build relationships and credibility with customers
- A passion for learning about and experimenting with new technologies
- Confidence in creating and delivering technical presentations, supportability reviews and training
- Knowledge of problem resolution processes, triaging issues and a willingness to participate in post-incident meetings to share that knowledge
- An interest in learning to read, interpret and/or develop technical specifications, action plans and support strategies
- Ability to build trust to drive change with customers
- Excellent organization and planning skills
**This position requires verification of Australian or New Zealand citizenship due to citizenship-based legal restrictions. Specifically, this position supports Australian / New Zealand government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.**
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
1
Cloud Solution Architect (CSA) - AI Security
Wellington, Wellington
Microsoft Corporation
Posted today
Job Viewed
Job Description
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers' security & AI transformation on the Microsoft Platform. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
+ You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
+ You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.
+ You will deliver technical presentations & demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption and help to identify cross sell/upsell/Unified opportunities through customer engagement.
+ You will align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
+ Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
+ Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
**OR equivalent experience**
**Preferred Qualifications**
+ 4+ years experience working in a customer-facing role (e.g., internal and/or external)
+ 4+ years experience working on technical projects
+ Technical Certification in Cloud Technologies (e.g., Azure, Amazon Web Services, Google, security agnostic certifications)
+ Certification in one or more of the following technologies preferred: Microsoft Security Fundamentals (SC-900), Microsoft Security Operations (SC-200), Microsoft Cybersecurity Architect (SC-100), Certified Cloud Security Professional (CCSP), Certified Ethical Hacker (CEH), GIAC Security Essentials (GSEC).
+ Subject matter expert in 3 or more of the following areas:
+ Threat protection, SIEM and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Security; Data Security;
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers' security & AI transformation on the Microsoft Platform. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
+ You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
+ You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.
+ You will deliver technical presentations & demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption and help to identify cross sell/upsell/Unified opportunities through customer engagement.
+ You will align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
+ Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
+ Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
**OR equivalent experience**
**Preferred Qualifications**
+ 4+ years experience working in a customer-facing role (e.g., internal and/or external)
+ 4+ years experience working on technical projects
+ Technical Certification in Cloud Technologies (e.g., Azure, Amazon Web Services, Google, security agnostic certifications)
+ Certification in one or more of the following technologies preferred: Microsoft Security Fundamentals (SC-900), Microsoft Security Operations (SC-200), Microsoft Cybersecurity Architect (SC-100), Certified Cloud Security Professional (CCSP), Certified Ethical Hacker (CEH), GIAC Security Essentials (GSEC).
+ Subject matter expert in 3 or more of the following areas:
+ Threat protection, SIEM and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Security; Data Security;
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
2
Cloud Solution Architect (CSA) - AI Security
Auckland, Auckland
Microsoft Corporation
Posted today
Job Viewed
Job Description
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers' security & AI transformation on the Microsoft Platform. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
+ You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
+ You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.
+ You will deliver technical presentations & demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption and help to identify cross sell/upsell/Unified opportunities through customer engagement.
+ You will align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
+ Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
+ Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
**OR equivalent experience**
**Preferred Qualifications**
+ 4+ years experience working in a customer-facing role (e.g., internal and/or external)
+ 4+ years experience working on technical projects
+ Technical Certification in Cloud Technologies (e.g., Azure, Amazon Web Services, Google, security agnostic certifications)
+ Certification in one or more of the following technologies preferred: Microsoft Security Fundamentals (SC-900), Microsoft Security Operations (SC-200), Microsoft Cybersecurity Architect (SC-100), Certified Cloud Security Professional (CCSP), Certified Ethical Hacker (CEH), GIAC Security Essentials (GSEC).
+ Subject matter expert in 3 or more of the following areas:
+ Threat protection, SIEM and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Security; Data Security;
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers' security & AI transformation on the Microsoft Platform. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
+ You will land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
+ You will support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.
+ You will deliver technical presentations & demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption and help to identify cross sell/upsell/Unified opportunities through customer engagement.
+ You will align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes.
+ Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
+ Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
**OR equivalent experience**
**Preferred Qualifications**
+ 4+ years experience working in a customer-facing role (e.g., internal and/or external)
+ 4+ years experience working on technical projects
+ Technical Certification in Cloud Technologies (e.g., Azure, Amazon Web Services, Google, security agnostic certifications)
+ Certification in one or more of the following technologies preferred: Microsoft Security Fundamentals (SC-900), Microsoft Security Operations (SC-200), Microsoft Cybersecurity Architect (SC-100), Certified Cloud Security Professional (CCSP), Certified Ethical Hacker (CEH), GIAC Security Essentials (GSEC).
+ Subject matter expert in 3 or more of the following areas:
+ Threat protection, SIEM and Incident Response; Extended Detection and Response (XDR); Security Orchestration, Automation, and Response (SOAR); Security Operation Center Management; Identity and Access Management; Cloud Security; Data Security;
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
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