11 Sales Support jobs in New Zealand
Customer Service
Posted 8 days ago
Job Viewed
Job Description
We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.
Key Responsibilities
• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.
Key Attributes
• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service
Posted 8 days ago
Job Viewed
Job Description
We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.
Key Responsibilities
• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.
Key Attributes
• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service
Posted 8 days ago
Job Viewed
Job Description
We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.
Key Responsibilities
• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.
Key Attributes
• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
Service Foods Hamilton is seeking a motivated and customer-focused individual to join the team as a Customer Service Representative on a part time basis.
The role
As a Customer Service Representative at Service Foods, you will be the primary point of contact for our customers, managing inquiries, processing orders, and resolving issues. Using Salesforce/CRM, you will maintain accurate records and support smooth operational functions. You will collaborate with various departments to ensure seamless order fulfilment and exceptional customer service.
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Immediate Start
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Permanent part time role
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Monday (02.30 pm to 11.15 pm)
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And every 3rd Saturday, (7.30 am to 12.00 pm)
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Location: Te Rapa, Hamilton
Key responsibilities include:
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Provide excellent customer service through efficient order processing, communication, and problem-solving.
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Build and maintain positive customer relationships while supporting sales and managing accurate data.
-
Engage with customers over the phone to address inquiries and meet their requirements.
-
Process and action customer orders from calls, emails, faxes, and online channels promptly.
-
Accurately enter customer orders into the system Sage/ERP and update records in Salesforce CRM.
-
Prioritize and manage customer backorders for timely delivery.
-
Identify sales opportunities and pursue them to drive revenue growth.
-
Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.
About you
You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.
This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.
Key Attributes:
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Professional phone manner with the ability to build rapport quickly
-
Proven experience in a Customer Support, call centre, or similar role
-
Strong attention to detail and ability to gather and interpret information
-
Excellent organizational, time management, and decision-making skills in a fast-paced environment
-
Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)
-
Commitment to delivering outstanding customer service
-
Strong understanding of processes, systems, and data entry
-
Excellent interpersonal skills with an empathetic and adaptable approach
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Reliable transport to and from work
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Strong literacy, numeracy, and communication skills
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Knowledge of the food services warehouse industry, NZ food products, and basic ingredients
What to expect
At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility . These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.
We offer a competitive salary, comprehensive benefits, and opportunities for career growth.
Apply Now!
If you thrive in a high-energy environment, enjoy customer services, and are passionate about delivering exceptional service, we’d love to hear from you.
Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa. Shortlisted candidates will be contacted via phone, text, or email.
Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.
Senior Customer Service
Posted 8 days ago
Job Viewed
Job Description
In this role you will be providing customers with excellent sales service and maintaining Branch Performance Standards. You will be supporting the Branch Manager with running branch operational requirements while leading from the front and being a role model in customer engagement and solution selling practices
Key Responsibilities
• Providing sales support for all branch customers
• Liaising with Internal sales teams for contract sales fulfilment as appropriate
• Provide operational cover for the Branch Manager and other senior branch staff when they are off site
• Building and maintaining internal relationships with procurement and demand management teams
• Filling out dockets/credits/checking dockets/pricing of dockets and ensure that are all dockets are approved and signed off
• Completing administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits
• Operation of forklift for movement of product around the site and stack and store product to the required standards
Key Attributes
• Excellent customer service skills are paramount
• Flexible, reliable and customer focused
• Strong communication skills, both verbal and written
• An advanced knowledge of Hynds products and application knowledge
• A good understanding of infrastructure overall, three waters and experience or qualification in the infrastructure and or civil industry is advantageous
• NZ driver licence full class 1 and F endorsement
• Ability to physically handle and move products up to 20 kg
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
Join a fast-paced, customer-focused team at Service Foods!
We are looking for experienced and reliable Customer Service Representatives to join our team in Te Rapa, Hamilton.
Mō te tūranga mahi | About the Role
In this role, you will be the first point of contact for our valued customers—handling inquiries, processing orders, and resolving issues efficiently and professionally.
Using Salesforce/CRM, you’ll maintain accurate customer records and support smooth day-to-day operations. You’ll work closely with internal departments to ensure timely order fulfilment and deliver outstanding service that reflects our commitment to excellence.
Key Details:
- Location: Te Rapa, Hamilton
- Employment Type: Permanent, Full-Time
- Start Date: Immediate
- Positions Available: 2 (Day Shift & Evening Shift)
Shift Options :
- Day Shift: Monday to Friday, 9:00 AM – 5:00 PM (plus rotational Saturdays)
- Evening Shift: 5:00 PM – 11:15 PM (4 days per week)
Key responsibilities include:
- Provide excellent customer service through efficient order processing, communication, and problem-solving.
- Build and maintain positive customer relationships while supporting sales and managing accurate data.
- Engage with customers over the phone to address inquiries and meet their requirements.
- Process and action customer orders from calls, emails, faxes, and online channels promptly.
- Accurately enter customer orders into the system "Sage/ERP" and update records in Salesforce (CRM).
- Prioritize and manage customer backorders for timely delivery.
- Identify sales opportunities and pursue them to drive revenue growth.
- Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.
He kōrero mōu: About you
You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.
This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.
Key Attributes:
- Professional phone manner with the ability to build rapport quickly
- Proven experience in a Customer Support, call centre, or similar role
- Strong attention to detail and ability to gather and interpret information
- Excellent organizational, time management, and decision-making skills in a fast-paced environment
- Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)
- Commitment to delivering outstanding customer service
- Strong understanding of processes, systems, and data entry
- Excellent interpersonal skills with an empathetic and adaptable approach
- Reliable transport to and from work
- Strong literacy, numeracy, and communication skills
- Knowledge of the food services warehouse industry, NZ food products, and basic ingredients
Ngā Kawatau | What to expect
At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.
We offer a competitive salary, comprehensive benefits, and opportunities for career growth.
Me Tono Ināianei! Apply Now!
If you thrive in a high-energy environment, enjoy leading teams, and are passionate about delivering exceptional service, we’d love to hear from you.
Whaimana | Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa.
Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.
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Customer Service Representative
Posted today
Job Viewed
Job Description
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Customer Service Representative
Posted today
Job Viewed
Job Description
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Toolmaker W/ Customer Service & Mechanical Ability
Posted 4 days ago
Job Viewed
Job Description
Full time permanent toolmaker with customer Service and mechanical ability requires for our busy company. The minimum work hour will be 36 per week and maximum will be 46 per week. There will be $45 overtime payment. The minimum wage is $0.00 ph and maximum wages will be 35.00ph. Candidate should pass a background check and be physically fit. New Zealand citizens or residents are preferable.
This position will suit applicants with high interest in hands-on service and end fitting hose assembly including small to large hoses for industrial and hydraulic applications. We stock a wide variety of couplings, fittings, valves, pumps, etc.
The person we seek should be up to speed with computer use including word, email, business systems. Training will be given for our products and procedures.
Tasks Include:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
• Managing, motivating and developing staff providing customer services
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Used cad to machine parts to spec, construct assemblies, and fixtures.
• Checking accuracy of manufactured articles and finished patterns to fine tolerances, using precision measuring instruments
• Makes and repairs tools, dies, jigs, fixtures and other precision parts and equipment to fine tolerances for machine
tools and other production machinery.
• Operate vertical and horizontal jig mills, grinders and lathes to close tolerances for the production of automate manufacturing systems.
• Design and build press brake tooling, robotic weld fixtures, weld and inspection fixtures.
• Give helpful input on design and manufacturing procedures, and work from blueprint, sketch or verbal instruction.
• Assign work to other employees; set up machines and operate lathes, mills, grinders, and quoted jobs.
• Maintain accurate inventory levels, promoting sound internal operations in addition to quality prototyping and installation work.
• Comply with safety codes, perform light equipment maintenance, clean SLA platforms and prepare SLA builds for finishing.
Skill required:
• At least three years of relevant experience, or, NZQF Level 4 qualification
**Please indicate in your CV if you are a New Zealand citizen or resident.