3 Support Specialist jobs in New Zealand
Operational Care Specialist- Sea Logistics AKL ZS-OC
Job Viewed
Job Description
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Reporting to the Import Operational Care Supervisor and based within a team of seven import specialists, this role is responsible for executing import sea bookings, alongside the required documentation for a wide range of clients.Working in close collaboration with your peers within the Customer Care Team, your responsibility is to ensure operational requirements are met to help deliver overall customer excellence.
How you create impact
- Generate required documentation for import sea shipments
- Arrange bookings directly with transport companies, and liaise with carriers and suppliers
- Liaise with the Customer Care Team and other internal departments to ensure customer requirements are met
- Ensure the relevant governance & regulatory requirements are adhered to
- Vendor cost vs revenue accuracy and investigation responsibilities
What we would like you to bring
- Previous experience within a logistics environment, preferably international forwarding is preferred however not essential
- Impeccable interpersonal skills and the ability to collaborate positively and constructively with multiple stakeholders
- Strong attention to detail
- Ability to cope with pressure, hard work and fulfil deadlines
- Good attitude, team spirit and ability to collaborate with people across the business
What's in it for you
- Conditions: performance-related remuneration
- Flexibility: flexible working hours for a good work-life balance
- Health promotion: sports and wellness offers, supplementary company health insurance, advisory services on e.g. work-life balance, location-specific promotions
- Capital-forming benefits: Support for asset accumulation in the areas of retirement provision, bank savings plans and investment funds
- Equipment & working environment
- Perspective: Training courses for professional and personal development, such as language courses and development programs
- Teamwork: familiar working atmosphere in a large company, various team and company events, advertising program for new employees incl. bonus
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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Sales Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Join one of New Zealand’s leading food distribution companies and play a key role in supporting our high-performing sales team!
Location: Mangere, Auckland
Contract Type: Fixed-Term
Duration: Sept/Oct 2025-June 2026
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, thrives on collaboration, and has a knack for keeping things running smoothly behind the scenes.
About the Role
As a Sales Support Specialist , you’ll be the vital link between our sales team, account managers, and internal departments. You’ll oversee daily sales operations, manage communications, and ensure seamless coordination across teams. Your attention to detail, strong communication skills, and data proficiency will be key to your success.
Key Responsibilities
- Sales Team Liaison: Support sales reps with pricing queries, share resources, and ensure timely communication.
- Performance Monitoring: Track daily, weekly, and monthly sales performance against targets.
- Reporting: Prepare weekly, monthly, and quarterly reports with insights to support decision-making.
- CRM Management: Maintain account allocations and manage changeovers in the CRM system.
- Issue Resolution: Collaborate with internal teams to resolve sales-related issues promptly.
- Contract & Pricing Management: Monitor margins and ensure accurate pricing for key accounts.
- Client Portal Management: Keep pricing updated on hotel ordering platforms (e.g., Burch Street, Purchase Plus).
- Project Support: Assist with internal projects, events, and process improvements.
What You’ll Bring
Qualifications:
- Bachelor’s degree in business administration, Marketing, Sales, or a related field (preferred).
Experience:
- Proven experience in administration, customer service, or sales support roles.
- Familiarity with the food distribution industry is a plus.
- Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce).
Skills & Attributes:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- High attention to detail and accuracy.
- Proactive, self-motivated, and able to work independently.
- Strong time management and ability to prioritise in a fast-paced environment.
Our Culture at Service Foods
At Service Foods, we believe that people are the heart of our business . Our culture is built on:
- Collaboration: We work as one team, supporting each other to achieve shared goals.
- Diversity & Inclusion: We celebrate the unique stories and backgrounds of our people, fostering a workplace where everyone feels valued.
- Continuous Improvement: We’re always looking for ways to do things better—for our customers, our teams, and our communities.
- Respect & Integrity: We treat each other with respect and uphold the highest standards of professionalism.
- Celebrating Success: From team milestones to individual achievements, we take time to recognise and celebrate wins together.
You’ll be joining a team that’s supportive, energetic, and driven, with plenty of opportunities to contribute to meaningful work and make a real impact.
Ready to Apply?
If you’re looking for a dynamic role where your organisational skills and sales support experience can shine, we’d love to hear from you!
Apply now with your CV and a brief cover letter outlining your suitability for the role.
Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa.
Pre-employment Checks: Successful candidates will be required to complete reference checks, Ministry of Justice and ACC checks, and pre-employment drug and alcohol screening through an accredited provider.
Technical Support Engineer - Azure / Identity and Access Management
Posted 2 days ago
Job Viewed
Job Description
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment.
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:
+ Identity Synchronization Technologies
+ Authentication and Authorization Management
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)
+ Identity Management
+ Federation
+ Security Management
+ B2B, B2C
+ Role based access control, Permissions management
+ MFA
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.
**Preferred Qualifications:**
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:
+ Azure Active Directory
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)
+ Identity and Access Management
+ Office 365 Identity Management
+ Cloud Domain Management
+ Cloud User Management and configuration
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Technical Support Engineer - Azure / Identity and Access Management
Posted 2 days ago
Job Viewed
Job Description
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment.
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:
+ Identity Synchronization Technologies
+ Authentication and Authorization Management
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)
+ Identity Management
+ Federation
+ Security Management
+ B2B, B2C
+ Role based access control, Permissions management
+ MFA
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.
**Preferred Qualifications:**
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:
+ Azure Active Directory
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)
+ Identity and Access Management
+ Office 365 Identity Management
+ Cloud Domain Management
+ Cloud User Management and configuration
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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