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As our Customer Services Manager, you’ll take ownership of the after-sales support function, ensuring every customer interaction reflects our high service standards. You’ll lead and develop a motivated team, oversee customer inquiries, resolve escalations, and drive continuous improvement in customer satisfaction across all touchpoints.

About Us:
Established 25 years ago Cookright is a national business providing specialist cleaning services to commercial kitchens. Cookright is the go-to Kitchen Super Hero ensuring that Commercial Kitchens are hygiene, insurance and building code compliant. As we continue to grow, we are seeking a passionate and experienced Customer Services Manager to lead our customer support team and ensure an exceptional experience for our valued customers.

Key Responsibilities:

·    Lead, motivate, and develop the customer service team to achieve high performance and team morale.

·    Develop and implement effective customer service policies, procedures, and best practices.

·    Oversee customer relations, ensuring timely follow-ups and exceptional service outcomes.

·    Handle escalated queries and complaints, delivering prompt and effective resolutions.

·    Monitor customer feedback and work with internal teams to enhance services.

·    Ensure efficient use of customer service staff and resources.

·    Ensure efficient use of staffing levels, rostering, and other resources to maximize productivity and cost-effectiveness.

·    Train, coach, and mentor staff to foster a customer-focused culture.

·    Improve response times across phone, email, and social media channels.

·    Work with logistics and sales teams to resolve delivery and order issues.

·    Build and maintain positive relationships with key clients, ensuring service agreements and expectations are consistently met.

·    Support recruitment and training of new staff members.

·    Collaborate with other departments to identify and respond to customer needs.

·    Work with internal stakeholders to identify process gaps and implement service improvement initiatives.

·    Ensure compliance with company standards, policies, and health & safety regulations.

·    Take on additional duties as required to support business growth.

Key Skills & Experience:

·    At least 2 years’ experience in customer service or a bachelor’s qualification.

·    Previous experience in the commercial cleaning industry (highly desirable).

·    Strong leadership skills with the ability to train, coach, and inspire a team.

·    Excellent problem-solving skills with a proactive, customer-first mindset.

·    A positive attitude and a commitment to supporting a growing business.

Position Details:

·    Location: Wellington Region

·    Employment Type: Full-time, Permanent

·    Hours: Minimum 30 to maximum 45 per week

·    Pay Rate: $34 per hour

If you’re ready to take the next step in your customer service career and play a key role in supporting the success of our growing business, we’d love to hear from you. Please apply with your CV and a cover letter outlining why you’d be the perfect fit for this role.

About the company:

Master Automotive Repair Limited is now looking for Two Motor Mechanics to join our friendly team. This is a permanent full-time role with an immediate start date. You will be paid at reasonable market rate. To be considered as a member of Master Automotive Repair Limited you will need to demonstrate the following knowledges and skills:

• Knowledge of up-to-date vehicle repairing and replacing parts techniques
• No qualification required but relevant qualification is more favourable.
• 3 years of significant vehicle repairing and replacing parts experience in a similar environment with a strong proven background in the car industry.
• Attention to detail
• Have a can-do attitude and must be able to work with minimal supervision and under pressure to often tight deadlines.
• Ability to work autonomously or within teams
• Highly motivated, enthusiastic, flexible, results oriented, with a genuine passion for motorsport.
•   High organisational skills and ability to prioritise
•   Valid driver licence as you may need to test cars for our customers

Job Descriptions:

·    Detecting and diagnosing mechanical and electrical faults in engines and parts

·    Dismantling and removing engine assemblies, transmissions, steering mechanisms, and other components, and checking parts

·    Repairing and replacing worn and defective parts and reassembling mechanical components, and referring to service manuals as needed

·    Performing scheduled maintenance services, such as oil changes, lubrications, and engine tune-ups, to achieve smoother running of vehicles and ensure compliance with pollution regulations.

·    Reassembling engines and parts after being repaired.

·    Testing and adjusting mechanical parts after being repaired for proper performance.

·    Diagnosing and testing parts with the assistance of computers.

Working Place, hours, Wages level and other benefit

• Work from our workshop in Onehunga, Auckland
• Standard Hours: 30-45 hours per week, might require extra working hours, including weekends, if our schedule requires.
• Remuneration: NZD $33-38 per hour dependant on work experience and skills 

  Next steps:

  If you believe you are a suitable candidate, then we encourage you to apply and join us. Please send your CV and indicate your right to work in New Zealand (NZ resident/citizen or open work visa holder) we will contact any suitable candidate as soon as possible. Please do not hesitate to contact us with any queries.

We are looking for a cook specializes in preparing traditional Indian cuisine, known for its bold flavors, diverse spices, and regional variations.  To ensure the quality of the food prepared is of high standard, maintaining consistency and done in the timely fashion.

Responsibilities and Duties:
·         To prepare and present Indian food
·         Also able to prepare Curry and Tandoori cuisines
·         Preparing and cooking of all types of vegetarian and non-vegetarian (this may include ingredients such as chicken lamb, pork, beef etc) starters, mains and desserts present them in accordance with menu requirements. All items must be considered as Indian cuisine
·         Ensure meals are cooked to order correctly and cooked according to the restaurants recipes
·         Ensure that the correct meals are made for the appropriate tables or takeaway orders and that they are served in a timely manner
·         Ensure each dish leaving the kitchen is checked for quality, quantity, presentation, correct temperature and taste
·         Ensure that the correct meals are made for the appropriate tables or takeaway orders and that they are served in a timely manner
·         Assist the chef with planning and preparing menus and help in estimating cost
·         Assist in changing according to season, food trends, regional taste and client request
·         Set up work place in accordance to the business level and keep stocked for service
·         Help with ordering requests for purchasing and make sure orders are filled correctly
·         Ensure all communication between restaurant and kitchen run smoothly
·         Pointing the problems in the kitchen and resolving them quickly and efficiently
·         Able to work flexible hours at cover up large orders and catering
·         To preserve the food and freeze them as required
·         Ensure all staff are treated fairly and with courtesy
·         Maintain a good working relationship with the staff
·         Ensure that all equipments are kept clean
·         Take up the cleaning as per the roster and are correctly followed
·         Carry out necessary cleaning tasks daily and maintain highest level of restaurant cleanliness eg: clean down of kitchen tables, pans/pots and floor every night to meet the council requirements
·         Assist front of house management with immediate needs
·         Rarely the situation arises when no food orders available and for that period take up the task of cleaning and washing of kitchen dishes/pots
·         Follow the maintenance and health and safety issues
·         Maintaining impeccable personal hygiene as well as high work and safety standards in the work place
·         Train and mentor junior staff viz., kitchen hands
·         Ensure all maintenance problems are promptly reported and followed up

Please note: Duties and responsibilities are not listed in order of importance. This list is not exhaustive and you may be required from time to time carry out reasonable requests by the Restaurant Manager/Director which are not on the list.

Working conditions/Job effort
·         Physical efforts/abilities are required to perform this job: Physical requirements include standing on feet during the entire shift, carrying some large pots of sauce, string bulk quantities of food. 

Payrate - $25.50 hour per hour
Hours- 30 per week guaranteed
Location of work – Wellington

Work experience requirements
·         Hold 1 year work experience in food preparation and able to make traditional authentic Indian curry and tandoori cuisines or relevant cookery qualification Level 2.
·         Ability to work shifts, over weekends and on public holidays.
·         Be experienced in performing the tasks independently.
·         Have excellent interpersonal and communication skills.
·         Honest, reliable and dedicated.

Apply for the position online with CV and Cover Letter

We are a thriving nail and lash salon in Browns Bay, Auckland, seeking a Senior Nail-Lash technician to join our team.

Your responsibilities:

·      Nail services

• Consult with clients to understand their nail treatment preferences.
• Perform manicures and pedicures, including nail trimming, filing, cuticle care, and callus removal.
• Perform nail extension, nail polish, gel polish, SNS dipping powder, and create nail art designs.
• Provide hand and foot massages, followed by moisturising treatments.
• Offer artificial nail enhancements, such as extensions and overlays.
• Stay updated on the latest nail trends and techniques.
• Keep up-to-date with the latest trends and nail techniques

·     Lashes

• Assess clients' natural lashes and recommend suitable styles, lengths, and curls.
• Apply individual eyelash extensions using classic, hybrid, volume, and mega volume techniques.
• Perform lash lifts, tints, fills, removals, and touch-ups.
• Educate clients on proper aftercare for long-lasting results.
• Ensure client safety and comfort during lash applications.
• Keep up with the latest industry trends and lash extension methods.

General Duties:

• Supervise and train new Nail-Lash technicians
• Provide personalised consultations to address client needs and concerns.
• Maintain a clean, hygienic workspace and sanitize tools properly.
• Deliver outstanding customer service and build strong client relationships.

Requirements:

• The ideal candidate must possess a Level 4 or equivalent or above of NZ Certificate in Beauty Therapist.
• Skilled in both classic and volume lash applications .
• Proficient artistic nail design ability and attention to detail.
• Ability to follow our procedures and work independently.
• Excellent interpersonal and communication skills to build customer relationship.
• Reliable, professional, and punctual.
• Have flexible availability, including weekends and public holidays (we operate 7 days a week ).

We offer 30 hours to 40 hours a week, wage range between $25.5 - $30/hour.

About the company:

Master Automotive Repair Limited is now looking for Two Vehicle Painters to join our friendly team. This is a permanent full-time role with an immediate start date. You will be paid at reasonable market rate. To be considered as a member of Master Automotive Repair Limited you will need to demonstrate the following knowledges and skills:

•   No qualification required but relevant qualification is more favourable.
• 2-3 years’ work experience in a similar environment with a strong proven background in the car industry.
• Attention to detail
• Have a can-do attitude and must be able to work with minimal supervision and under pressure to often tight deadlines.
• Ability to work autonomously or within teams
• Highly motivated, enthusiastic, flexible, results oriented, with a genuine passion for motorsport.
• High organisational skills and ability to prioritise

Job Descriptions:

•   To remove rough spots on vehicle panels
•   To sand vehicles to prepare for paint by hand and with power sanders
• To ensure mask areas not to be painted with tape and paper
•   To select and mix paints to match paint shades
•   To apply paint with spray-guns, and sanding surfaces between coats
•   To remove masking papers and waxing
• To buff and polish finished paintwork
•   To paint signs and artwork on vehicles

Working Place, hours, Wages level and other benefit 

•   Work from our workshop in Onehunga, Auckland
•   Standard Hours: 30-45 hours per week, might require extra working hours, including weekends, if our schedule requires.
• Remuneration: NZD $30-35 per hour

Next steps:

If you believe you are a suitable candidate, then we encourage you to apply and join us. Please send your CV and provide your valid NZ Passport/Resident Visa/ Open work visa page as proof of your working right, we will contact any suitable candidate as soon as possible. Please do not hesitate to contact us with any queries. 

We are recruiting an Assistant Manager for our service station in Mangawhai Heads. We are looking for a candidate who has excellent communication skills, high energy, and a passion for customer service. An experienced person who can take charge of the daily operations of the business and provide leadership to the team in absence of Manager

Your responsibilities will include but are not limited to:

• Manage daily operations of the store including serving barista coffee
• Ability to cope well under pressure and problem solve
• Order stock from our sales representatives and have a good working relationship with them
• Manage stock levels and pricing in the system and forecast changes in demand
• Ensure stock is well presented on the shop shelves and priced accurately
• Maximize profitability for the business through promotional activities and managing promotions weekly
• Use retail merchandise strategies to improve sales
• Ensure sound and accurate record-keeping and reporting
• Ensure accurate and up-to-date records of stock are maintained
• Monitor staff performance, training and overseeing new staff
• Ability to lead and manage a team through effective communication skills
• Prepare weekly roster and process timesheet
• Ability to manage risks associated with service stations**
• Ensure full compliance with all health and Safety regulations and food requirements and adhere to safe work practices
• Heavy lifting may be required from time to time
• Prepare for and manage at least two stocktakes in any 12-month period during or outside of normal working hours

What you bring to the role:

• At least one year Experience in a retail setting. Service station experience will be an advantage.
• Clear NZ criminal check and drug free (drug test may be required)
• Ability to work on weekends, public holidays and varying store opening hours through out the year
• A full clean driver's licence

Please note this is a full-time role, 30-40 hours per week. The pay rate is between $24 - $30 per hour. Applicants for this position should have New Zealand citizenship/residency or a valid work visa.

If you’re honest, reliable, friendly, confident working on your own and can multi-task, please apply to .

To apply for this position, please send your CV and please state your work rights.

Who we are
A global service provider of industrial automation solutions. We provide automation & controlsystem services for variety of controllers, HMIs, Robots, Vision Systems, Motion Control, DataCollection, IIOT, industrial 4.0 and many more. We consult, design, program, commission andprovide services for automation solutions. The industries we work with - FMCG,Manufacturing, Building Industry, Mining, Healthcare, Production, Appliances etc.

Intermediate Control Systems Engineers 

What we’re looking for
This is an exciting opportunity for 3 Engineers to join us. The successful candidates will have the opportunity to work on automation projects either on their own or as part of a team andneed to be confident in following main tasks.

• Qualifi ed in Mechatronics / Electrical/ Electronics Engineering
• PLC Programming (Siemens, Rockwell, ABB) and communication protocols
• HMI Design and Confi guration
• Drives, Servos confi guration
• Industrial 4.0 IIOT integration
• Robot Programming (ABB Robot Studio) can be learnt on the job
• Can troubleshoot control systems
• Can write Project Documentation
• Industrial automation project management

Experience

• 1 year + of experience in relevant field
• An Engineering degree in Mechatronics/Electrical/Control Systems will be addedadvantage
• Siemens, Rockwell, ABB, Omron & Schneider platform experience. (At least 1 platform is must)

Domestic and International travel is required for this role.

What we offer (Intermediate Control Systems Engineers)

We offer competitive remuneration plus benefits: life insurance, KiwiSaver up to 4%, flexible working, free on-site parking, minimum 40 Hours per week.

This is a full-time, permanent role with a guaranteed minimum of 40 hours per week with remuneration between $100k-$10 per annum for the right candidate.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in NewZealand?
• How many years' experience do you have as a Control Systems Engineer?

Office Manager

You will be responsible for a combination of administrative, operational, and human resources tasks. This includes managing office operations, supervising staff, handling finances and ensuring smooth communication.

What You'll Do,Office Manager:

Office Management:

• Organizing and maintaining office systems:  This includes managing physical files, electronic databases, and potentially websites or online portals.
• Managing office supplies and equipment:  Ensuring the office has adequate resources and that equipment is maintained.
• Coordinating meetings and events:  Scheduling, preparing materials, and potentially taking minutes.
• Managing facilities:  Ensuring the office space is functional and meets health and safety standards.
• Handling correspondence and communication:  Managing phone calls, emails, and other forms of communication.

Financial Management:

• Managing budgets and expenses:  Tracking income and expenditures, and potentially preparing financial reports.  
• Processing invoices and payments:  Ensuring timely and accurate processing of financial transactions.  
• Assisting with payroll:  May be involved in preparing payroll information or working with an external provider.

Supervisory and HR Support:

• Supervising administrative staff:  May involve delegating tasks, providing guidance, and conducting performance reviews.  
• Assisting with onboarding new employees:  May involve preparing paperwork, setting up workstations, and providing orientation.  
•  Maintaining employee records:  Keeping personnel files up-to-date.
• Client and Student Support (if applicable):
• Responding to student inquiries:  Providing information and support related to educational programs.  
• Assisting with enrolment processes:  May be involved in collecting applications and processing paperwork.

Other Responsibilities:

• Liaising with vendors and service providers:  Maintaining relationships with suppliers and ensuring smooth operations.  
• Supporting senior management:  Providing administrative support and potentially preparing reports or presentations.  
• Ensuring compliance with relevant regulations:  This may include health and safety regulations or other industry-specific requirements. 
•  Developing and implementing office procedures:  Streamlining processes to improve efficiency and productivity.  
• Problem-solving:  Addressing issues that arise within the office environment.
• Ordering and managing office supplies
• Coordinating team functions and events
• Performing general office administration duties

What We’re Looking For, Office Manager:

• Minimum 3 years of relevant work experience OR a relevant Diploma or higher education.
• Exceptional leadership and communication skills.
• Ability to thrive in high-pressure environments while maintaining attention to detail.
• Strong financial acumen with a focus on profitability and budget management.
• A proactive, hands-on leader with a passion for excellence.

What we offer - Office Manager

This is a full-time permanent position with a guaranteed minimum of 35 hrs/week with remuneration between $30-$35 per hour for the right c ndidate.

The company:-

A well-established contractor providing solutions in plasterboard fixing and plasterboard

stopping. Our customers save time and money because we manage the finishing trades. We

provide our customers with a whole package that eliminates the hassle of having to manage different companies to work together and our customers leave the management of this to us. That's what we do.

The Role:-

This is an opportunity for a plasterer with a company doing construction business. This is a full-time ( 40 hours per week) position based in Hamilton and the role is to provide service to our business throughout Waikato.

Key responsibilities in this role will include.

1. Measure, cut, and fit drywall sheets for installation on walls and ceilings.

2. Position and secure sheets to metal or wooden studs or joints.

3. Cut and install metal corner beads to protect exterior corners.

4. Fill joints nail indentations, holes, and cracks with joint compound using a towel and broad knife.

5. Tape over joints using a taping machine and embed tape in the compound.

6. Smooth out the excess compound and allow the coat to dry.

7. Apply successive coats of compound and sand seams and joints.

8. Fabricate and install suspended metal ceiling grids and place in panels to form acoustical and coffered ceilings.

Skill and experience:-

Should have two years of experience in the construction field.

Must have a New Zealand driving license.

Applicants for this position should have NZ residency or a valid NZ work visa.

Note: The application will be closed by 09/09/2025. Applicants need to send their CV with a cover letter.

Job Description

As a practice manager, you will play a key role in ensuring the somooth operation of of our practice. Your responsibilities will include:

You will be reception based and have reception duties.

You will guide and mentor our team with clarity and positivity promoting a collaborative and high-achieving environment.

Oversee day to day operations including staff scheduling, management and ensuring our practice runs smoothly.

Address patient inquiries and ensure exceptional care to maintain our practice

Manage our budgeting and billing processes efficiently maintaining the practice's financial health.

Requirements:

Must have Bachelors or above qualification in dental or relevant field.

Must have 3 years of experience in administration or practice management

Confident leadership skills, with the ability to give and receive feedback

Well-developed interpersonal skills and the ability to communicate effectively with both our people and our clients

The ability to work well under pressure, to multi-task and be flexible

Must have full drivers licence