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customer service associate
Posted 3 days ago
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Job Description
Marketing Coordinator
We are seeking a motivated and creative Marketing Coordinator to join our team in Auckland. This is an exciting opportunity for someone looking to grow their marketing career in a fast-paced, collaborative environment.
Key Responsibilities
- Assist in the development and execution of digital and traditional marketing campaigns
- Support the planning and delivery of promotional events and brand activations
- Conduct market research and competitor analysis to identify trends and insights
- Work closely with sales and design teams to ensure consistent brand messaging
- Monitor and report on campaign performance using analytics tools
- Coordinate the production of marketing materials (brochures, posters, digital assets)
- Maintain the marketing calendar and ensure timely delivery of all initiatives
Skills & Experience
- Solid understanding of social media, email marketing, and basic SEO/SEM principles
- Strong written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines
- Creative thinker with a proactive approach to problem-solving
Education Requirements
- A tertiary qualification in Marketing, Communications, Business, or a related field is preferred
Why Join Us?
- Supportive and inclusive team culture
- Flexible working arrangements
- Opportunity to grow and develop your skills
- Work on a variety of projects that make an impact
Company Details
customer service associate
Posted 9 days ago
Job Viewed
Job Description
We are seeking a motivated and creative Marketing Coordinator to join our team in Auckland. This is an exciting opportunity for someone looking to grow their marketing career in a fast-paced, collaborative environment.
Key Responsibilities- Assist in the development and execution of digital and traditional marketing campaigns
- Support the planning and delivery of promotional events and brand activations
- Conduct market research and competitor analysis to identify trends and insights
- Work closely with sales and design teams to ensure consistent brand messaging
- Monitor and report on campaign performance using analytics tools
- Coordinate the production of marketing materials (brochures, posters, digital assets)
- Maintain the marketing calendar and ensure timely delivery of all initiatives
- Solid understanding of social media, email marketing, and basic SEO/SEM principles
- Strong written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines
- Creative thinker with a proactive approach to problem-solving
- A tertiary qualification in Marketing, Communications, Business, or a related field is preferred
- Supportive and inclusive team culture
- Flexible working arrangements
- Opportunity to grow and develop your skills
- Work on a variety of projects that make an impact
Company Details
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
Management is the process of planning, organizing, leading, and controlling resources such as people, finances, and materials to achieve organizational goals efficiently and effectively. It involves coordinating efforts and making decisions to ensure that objectives are met while balancing the needs of various stakeholders. Successful management requires strong leadership, clear communication, and the ability to adapt to changing circumstances. Managers play a critical role in guiding teams, optimizing resources, and fostering a positive work environment that encourages growth and productivity.
This position does not require any prior experience as full training will be provided to ensure you develop the necessary skills and knowledge to succeed. We are looking for individuals who have excellent verbal and written communication skills, as these are essential for conveying information clearly and working collaboratively with colleagues, clients, and partners.
Strong problem-solving abilities are also important because managers often face unexpected challenges that require quick thinking and effective solutions. A customer-oriented mindset is highly valued since understanding and meeting the needs of clients or customers is vital for the success of any organization.
The ability to multitask and perform well under pressure is essential in a management role. Managers frequently juggle multiple responsibilities and deadlines, so staying organized and calm in demanding situations helps maintain productivity and team morale.
Flexible availability, including the willingness to work evenings and weekends when necessary, is required to accommodate the dynamic nature of business operations. This flexibility ensures that management can provide support whenever it is needed most.
Finally, a willingness to learn and grow within a team environment is critical. Management is an ongoing journey that involves continuous development and collaboration. Being open to feedback, new ideas, and teamwork contributes to personal and organizational success.
In summary, this management opportunity offers a chance to build valuable skills in leadership, communication, and problem solving, even if you have no previous experience. With full training provided, you can develop your abilities while contributing to a team-focused workplace where flexibility and customer service are priorities. If you are motivated, adaptable, and eager to learn, this role can be a rewarding step in your career path.
Company Details
Customer Service Representative
Posted 10 days ago
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Job Description
Customer Service Representative – Job Description
We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.
As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.
We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.
Key Responsibilities:
- Assist customers with bookings, reservations, inquiries, and complaints
- Maintain accurate and up-to-date records of customer interactions
- Provide clear and friendly communication across multiple channels
- Collaborate with internal departments to meet customer needs
- Handle transactions or payment processing as required
- Promote services, products, and special offers when appropriate
- Maintain a positive and professional image at all times
Requirements:
- No prior experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- A willingness to learn and grow in a team environment
If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.
Company Details
Customer Support and Data Entry
Posted 13 days ago
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Job Description
Main Job Description:
We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.
Responsibilities:
- Provide exceptional customer support via phone, email, and live chat.
- Enter and update customer data in the system, ensuring accuracy and consistency.
- Assist in maintaining and organizing customer records.
- Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
- Collaborate with other departments to resolve complex customer issues.
Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Must be respectful and responsible.
- Ability to adapt in a fast-paced environment.
Work Experience and Education:
- No experience required [one on one training would be provided]
//NOTE; Job Referral Manager Michael Johnson
Company Details
General Manager
Posted today
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Job Description
Brothers Aluminium is a well-established and reputable aluminium manufacturing and fabrication company, supplying high-quality aluminium products for both commercial and residential applications. With a strong reputation for craftsmanship, reliability, and customer service, we are focused on continuous improvement, innovation, and sustainable growth.
We are seeking an experienced and strategic General Manager to lead all aspects of the company’s operations. This key leadership role will be responsible for driving performance across production, sales, finance, and administration, ensuring that Brothers Aluminium continues to grow profitably and maintains its standing as an industry leader.
Position Overview
The General Manager (GM) oversees all day-to-day business operations and long-term strategic direction of the company. Reporting directly to the Directors, the GM will be responsible for managing resources, improving operational efficiency, ensuring product quality, developing business opportunities, and leading a team of department managers and staff toward shared company goals.
Key Responsibilities
Strategic Leadership
- Develop and implement the company’s strategic business plans, annual goals, and operational priorities.
- Identify new business opportunities, market trends, and expansion areas to strengthen the company’s market position.
- Collaborate with the Directors on strategic decisions and long-term planning.
- Lead organizational change initiatives to improve productivity, efficiency, and innovation.
Operations & Production Management
- Oversee all aspects of production, ensuring efficiency, quality control, and on-time delivery of aluminium products.
- Optimize workflow, resource utilization, and production scheduling to maximize output and minimize waste.
- Implement continuous improvement initiatives and lean manufacturing principles to enhance operational performance.
- Ensure maintenance of machinery and equipment in coordination with the engineering and maintenance teams.
- Monitor inventory levels, procurement, and supply chain performance to maintain smooth operations.
Sales, Marketing & Customer Relations
- Drive business growth through effective sales and marketing strategies targeting both B2B and B2C markets.
- Build and maintain strong relationships with key clients, distributors, contractors, and suppliers.
- Oversee pricing strategies, quotations, and tender submissions to maintain competitiveness and profitability.
- Ensure high standards of customer service, handling major client accounts and resolving escalated issues.
Financial & Performance Management
- Develop and manage annual budgets, forecasts, and financial performance reports.
- Monitor key performance indicators (KPIs) across all departments to ensure operational and financial targets are met.
- Implement cost control measures and improve overall financial efficiency.
- Work with the finance team to ensure accurate reporting, cash flow management, and compliance with accounting standards.
People & Culture
- Provide leadership and guidance to departmental managers and staff, fostering a positive and results-driven workplace culture.
- Conduct performance evaluations, identify training needs, and promote professional development across the team.
- Promote teamwork, accountability, and effective communication within the company.
- Ensure compliance with employment laws, health and safety regulations, and company policies.
Health, Safety & Compliance
- Ensure all company operations adhere to health, safety, and environmental standards.
- Promote a strong safety culture throughout the workplace.
- Review and enforce compliance with relevant legislation, industry standards, and quality certifications.
Skills & Qualifications
- At least a Master’s degree in Business Administration, Engineering, Operations Management, or a related field AND
- At least 5+ years of experience in a senior management or general management role, preferably within the manufacturing industry .
- Proven experience overseeing production, sales, and business operations at a senior level.
- Strong leadership, interpersonal, and team management skills with the ability to inspire and motivate staff.
- Sound financial acumen and experience in budgeting, forecasting, and cost control.
- Excellent strategic thinking, decision-making, and problem-solving abilities.
- Strong customer focus with demonstrated success in business growth and client retention.
- Proficiency in business management software and ERP systems is advantageous.
Electrical Engineer
Posted today
Job Viewed
Job Description
Goldstone Aluminium Limited is a leading manufacturer specialising in high-quality aluminium products for both domestic and international markets. With a strong commitment to innovation, precision, and sustainability, we continuously invest in advanced technology and skilled professionals to deliver excellence in production and engineering.
We are seeking a qualified and motivated Electrical Engineer to join our dynamic team. This role is essential to ensuring the reliability, efficiency, and safety of our electrical systems and production equipment across the facility. The ideal candidate will play a vital role in maintaining and improving the performance, safety, and reliability of our electrical and automation systems to ensure smooth, uninterrupted production.
Key Responsibilities:
• Design, develop, and maintain electrical systems and control circuits for manufacturing machinery and production lines.
• Conduct troubleshooting, diagnostics, and repair of electrical faults to minimise downtime.
• Supervise installation, testing, and commissioning of new electrical equipment and automation systems.
• Implement preventive and predictive maintenance programs for electrical and instrumentation systems.
• Provide technical support to production teams to ensure continuous operation of electrical and control systems.
• Support installation, calibration, and commissioning of new machinery, drives, sensors, and automation systems.
• Assist in process optimisation by improving electrical control systems and energy efficiency.
• Monitor and analyse equipment performance data to identify areas for improvement.
• Maintain detailed records of maintenance activities, fault reports, and system documentation.
• Ensure compliance with electrical safety standards, company policies, and regulatory requirements.
• Coordinate with suppliers, contractors, and engineering teams for repairs, upgrades, and new projects.
• Provide training and technical guidance to maintenance and production personnel when needed.
Skills & Qualifications:
- At least a Bachelor’s degree in Electrical Engineering AND
- Minimum 3+ years of relevant experience as an Electrical Engineer or a relevant position
- Strong knowledge of electrical systems, PLCs, automation, and instrumentation.
- Proficiency in reading and interpreting electrical schematics and control drawings.
- Familiarity with safety standards, compliance requirements, and maintenance procedures.
- Excellent problem-solving, analytical, and teamwork skills.
- Ability to work independently under pressure and manage multiple projects.
Business Development Specialist
Posted today
Job Viewed
Job Description
Set against the stunning backdrop of rolling countryside, Settlers Country Manor is an elegant venue known for its unique blend of rustic charm and contemporary hospitality. We specialise in hosting an array of events, including weddings, corporate functions, private parties, and exclusive dining experiences at our renowned restaurant. With a strong commitment to delivering exceptional service, we aim to create truly unforgettable events for our clients.
We are now seeking an experienced and proactive Business Development Specialist to drive our growth in the domestic and international MICE (Meetings, Incentives, Conferences, and Events) market. This role plays a crucial part in expanding our client base, strengthening brand partnerships, and positioning Settlers Country Manor as a premier destination for world-class events. This is a permanent full-time position; you are required to work 40 hours per week within regular business hours.
Key Responsibilities:
Business Strategy & Market Development
- Develop and execute comprehensive business development plans targeting domestic and international MICE clients.
- Identify new market segments, business channels, and strategic opportunities to expand brand visibility and revenue streams.
- Conduct market research and competitor analysis to stay abreast of trends, pricing, and client expectations in the events and hospitality sector.
- Collaborate with management to set revenue targets, business priorities, and long-term growth strategies.
Client Acquisition & Relationship Management
- Establish and maintain relationships with corporate clients, travel agencies, conference organisers, and event planners.
- Proactively pursue leads and convert inquiries into confirmed bookings.
- Manage the client relationship from initial contact through post-event follow-up, ensuring satisfaction and repeat business.
- Develop partnership programs with international travel and MICE agencies to promote Settlers Country Manor as a destination venue.
Sales & Promotion
- Create customized proposals, presentations, and packages tailored to the needs of different client segments (corporate events, incentive groups, destination weddings, etc.).
- Work closely with the marketing team to design campaigns, promotional materials, and digital marketing strategies targeting MICE audiences.
- Represent Settlers Country Manor at trade shows, industry expos, networking events, and tourism missions both domestically and overseas.
- Negotiate contracts, pricing, and event terms within company policies to achieve profitability and client satisfaction.
Operational Coordination
- Liaise with the operations and events teams to ensure seamless delivery of client events and services.
- Provide clear communication of client requirements, event details, and expectations to internal departments.
- Monitor client feedback and work with relevant teams to continuously enhance service quality.
Reporting & Performance Management
- Prepare regular sales reports, forecasts, and performance analysis for senior management.
- Track KPIs, conversion rates, and ROI on promotional initiatives.
- Contribute insights and recommendations for improving sales strategies, processes, and client experience.
Skills & Qualifications:
- At least a Bachelor’s degree in Business, Marketing, Hospitality Management, Events Management or related field. OR
- Minimum 3 years’ experience in business development, sales, or marketing within the hospitality, events, or tourism industry.
- Demonstrated experience in developing and managing relationships within the MICE sector .
- Excellent negotiation, presentation, and communication skills.
- Highly organised, detail-oriented, and capable of managing multiple projects simultaneously.
- Proficiency in CRM systems, Microsoft Office Suite, and digital marketing tools.
- Availability to attend networking events, trade shows, and client meetings domestically and occasionally overseas.
Chinese Cook
Posted today
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Job Description
Chinese Cook – One World Café Bar (Golden Start Ltd)
About Us
One World Café Bar is a well-established Chinese restaurant renowned for authentic flavours and excellent customer service. Following a major renovation and reopening, our customer base has grown rapidly. To meet increasing demand, we are looking for 2 experienced Chinese Cooks to join our kitchen team.
Position Details
Job Title: Chinese Cook
Hours: Full-time (40–48 hours per week)
Pay Rate: NZD $28 – $30 per hour (depending on experience and performance)
Location: Auckland, New Zealand
Reports to: Chef
Key Responsibilities
Inspect and select ingredients for daily menu items.
Prepare, season and cook a variety of Chinese dishes such as stir-fries, noodle soups and steamed meals according to authentic recipes.
Measure, chop, mix and blend ingredients to ensure consistent flavour and presentation.
Monitor cooking processes to maintain food quality and hygiene standards.
Coordinate with other kitchen staff to ensure timely service and efficient workflow.
Clean and maintain kitchen equipment, utensils and work areas to food safety standards.
Monitor and maintain inventory levels, reporting low stock to the manager.
Assist in testing new recipes and menu items as directed by the Head Chef.
Skills and Experience Required
At least 2 years of experience in a Chinese restaurant kitchen
Strong understanding of Chinese cooking techniques and seasoning methods.
Ability to work under pressure in a fast-paced environment.
Good time management and attention to detail.
Commitment to cleanliness and food safety regulations.
Team-oriented and reliable with a positive attitude.
What We Offer
Stable full-time employment in a supportive team.
Free staff meals and employee discounts.
Opportunities for training and career development.
If you are passionate about Chinese cuisine and take pride in creating quality food, please click Apply Now and send your CV and cover letter to our management team.
Sheetmetal worker
Posted today
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Job Description
Sheetmetal worker wanted
Hearland Roofing Ltd is a Auckland based tiling service company. Currently, we are seeking multiple Sheetmetal workers to join our team. The role is a full-time position with a guaranteed minimum of 30 hours per week.
Main Task
Fabricates, welds, and installs aluminium and steel roof and wall cladding, flashings, and trims, ensuring precise assembly, waterproof sealing, and structural integrity of all installations.
- Key Responsibilities
Study blueprints, drawings and project specifications to determine job requirements, materials, and equipment needed for roof and wall cladding fabrication and installation. - Select appropriate sheet metal materials such as stainless steel, galvanised iron, aluminium and copper; check gauges, sizes, and dimensions to ensure compliance with job specifications.
- Measure and mark out metal stock with precision using templates, rulers, gauges and other measuring tools, following reference lines and job drawings.
- Cut, trim and drill sheetmetal components using power shears, guillotines and drills; shape and form cut materials using rollers, folding and bending machines, presses, and hammers.
- Fit, assemble and join fabricated parts by welding, riveting, soldering and other sheetmetal joining techniques to form roofing and wall systems, aluminium flashings and other structures.
- Polish, sand, and clean assembled products to achieve high-quality finishes and ensure structural integrity of roof and wall cladding systems.
- Install fabricated sheetmetal roofing and wall panels on-site, including aluminium flashings, gutters, ridge cappings, and trims, ensuring proper alignment, sealing, and weatherproofing.
- Inspect and repair damaged sheetmetal products, flashing components or roof panels, replacing or re-welding parts where necessary to restore functionality and appearance.
- May perform roof waterproofing and sealing work by applying or welding waterproof sheetmetal flashings and sealants around joints and penetrations to prevent water ingress.
The successful candidate must have:
- At least one year of relevant work experience.
- Good work attitude and good communication skills
- Strong motivation
- Physical fitness
- Quality workmanship and eye for detail
- Strong dedication to health and workplace safety
- Excellent interpersonal skills to work with other team members.
- Strong ability to work independently