1 Customer Service jobs in Dunedin
Pizza Hut Shift Manager/Crew Member
Posted 12 days ago
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Job Description
Award winning Pizza Hut stores in DUNEDIN(Pizza hut Dunedin South and North and Pizzahut Mosgiel)- the Education Hub city of New Zealand, are hiring Crew Members and Shift Managers
Crew Member will be responsible to help in day to day operation of the store to satisfy the needs of the customer, management and Brand as a team member on the floor.
Previous experience and Qualification in the hospitality industry is preferred but not essential as full training will be provided as per Pizza Hut standards.
Responsibilities:
-Helps ensuring Restaurant meets all Pizza Hut standards, including Operations, Food Safety and H&S.
-Ensure no breaches of policy or procedure occur.
-Takes steps to achieve Pizza Hut’s objectives, strategies, plans, programmes.
-Working towards the store to achieve CHAMPS targets and the store passes all CER, RISC and other audits.
-All actions are completed within specified time frames.
-Own behaviour is consistent with the vision, goals and priorities of USL/RBL, demonstrating integrity, honesty and knowledge.
-Follow cash handling procedures and complies with the Fraud & Theft policy at all times.
-Meet QSC by displaying a very high customer service attitude ntable for delivering superior customer service, in accordance with Company standards & expectations.
- Always having high customer service standards and no customer complaints.
- Responsible to take steps to control waste at the acceptable, planned level.
Your Benefits:
- Minimum 30-hour roster, including late nights and weekends.
- Attractive salary
- Comprehensive training and career progression opportunities.
- Supportive management.
Shift Manager assists the Store Manager in providing a fast, efficient, and friendly environment on both sides of the counter.
Previous experience and Qualification in the hospitality industry is preferred but not essential as full training will be provided as per Pizza Hut standards.
Responsibilities:
-All specified under Crew Member role, plus
- Take full responsibility for the shift in terms of managing staff, production and quality targets,
- Ensure the quality of product is within the company's quality systems, processes, and procedures.
- Assist the Store Manager in maintaining proper coverage and team member schedules.
- Maintain customer service standards and team members meal and break policies.
- Improve the customer service standard, operating plans, and advertising strategies.
- Uphold cash handling procedures and be accountable for store funds.
Your Benefits:
- Minimum 30-hour roster, including late nights and weekends.
- Attractive salary
- Comprehensive training and career progression opportunities.
- Supportive management.
-All specified under Shift Manager role, plus
-Liaising between the Management and the rest of the team working on the floor.
-Dealing with the brand office issues
-Addressing the brand requirement to implement at the store level.
Your Benefits:
- Minimum 30-hour roster, including late nights and weekends.
- Attractive salary
- Comprehensive training and career progression opportunities.
- Supportive management.
Prospective applicants for all the above positions MUST have the following attributes:
- Friendly, helpful, keen to engage with customers and Problem solver,
- Organized and efficient.
- Strong leadership skills.
Application Process:
Send your CV and cover letter explaining your suitability for the role and career aspirations to .
We look forward to your application.
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