14 Account Liaison jobs in New Zealand

Account Manager

Cornerstone onDemand

Posted 18 days ago

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Job Description

The Account Manager will be responsible for managing and growing Cornerstone's customer base. This position requires a rare and talented individual that excels in multiple business disciplines including business development, solution selling, consulting, project management and customer service.
You'll divide your time between developing relationships, handling escalations impacting customer satisfaction ratings and identifying new business opportunities within those key enterprise customers. You will work closely with key resources within Cornerstone to ensure that you and the customer are well-supported and successful. Due to time zone differences, the Client Sales Manager will need to have a flexible schedule that provides for both access by local customers and headquarters-based colleagues.
To be a good fit for this position you'll have at least 5 years of customer-facing, account management, project management, and ideally sales or consulting experience. You will need business process and technical aptitudes. Strong sales acumen, negotiation capabilities and a commitment towards winning business are strong assets. You will be or will quickly become a guide on the Integrated Learning and Talent Management industry, the Cornerstone application and the business processes that it supports. Excellent customer service skills are a requirement, as well as a positive and upbeat attitude to build satisfied and committed clients, and an entrepreneurial spirit. Finally, you'll need the professional maturity and savvy to manage and prioritise your time, work autonomously as a remote employee, and interact effectively with business and technical professionals internally and externally.
This position will report to the Director of Account Management. Success in this role may provide a host of additional opportunities for growth such as travel, career progression, and significant financial upside. We are committed not only to recruiting top talent, but also to retaining phenomenal people.
**In this role you will.**
+ Achieve assigned strategic account objectives and establish strong, long-term client relationships
+ Create account strategies and plans for key customer accounts to achieve stated customer and Cornerstone business objectives
+ Attain or exceed sales quota by identifying customers' business challenges and aligning Cornerstone products and services to create elite solutions that deliver significant value
+ Build and expand relationships "high and wide" in customer organisations to expand the relationship footprint
+ Collaborate with other functions to ensure excellent delivery of service, quality of work and the highest level of customer satisfaction possible
**You've got what it takes if you have.**
+ A strong background in a customer-facing role along with account management or sales experience in the software industry, preferably SaaS
+ Experience of Solution sales or consulting
+ A Bachelor's degree in Business, Management, HR or equivalent work experience
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ Consideration for privacy and security obligations
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at
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ICT Account Manager

Bay Of Plenty, Bay Of Plenty STUDYPLUS CONSULTANTS LIMITED

Posted 5 days ago

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Job Description

full-time

Harvey Communication 2016 Limited , trading as 2degrees Papamoa , is looking for a highly motivated ICT Account Manager to join our team in Papamoa. This role is ideal for an individual who thrives in a fast-paced sales environment and enjoys building strong relationships with clients.

The role will be based in Papamoa and is a full-time position with minimum of 30 to 40 hours of work per week. Pay Starts from $34 per hour.

Key Responsibilities:

  • Market Research & Lead Generation: Conduct research and compile lists of potential business clients using trade directories, industry networks, online databases, and other relevant sources to identify sales opportunities.
  • Needs Assessment & Solution Recommendation: Assess client requirements by discussing their business challenges and objectives, recommending suitable ICT products and services that align with their specific needs.
  • Account Growth: Oversee the sale of 2degrees ICT products and services to existing clients while identifying additional sales opportunities within these accounts. Build new client relationships and ensure customer satisfaction and retention.
  • Client Engagement & Sales Visits: Regularly visit existing and prospective clients to understand their business needs, identify selling opportunities, and promote 2degrees ICT products and services.
  • Product & Market Knowledge: Stay updated on the employer’s products and services, market trends, competitor offerings, pricing strategies, and customer preferences to refine sales approaches.
  • Quotation & Negotiation: Prepare and present price quotations, negotiate contract terms, discuss payment and credit options, and ensure mutually beneficial agreements before finalising deals.
  • Order Fulfilment & Service Coordination: Arrange the delivery of goods, installation of equipment, and provision of services to ensure seamless execution of sales commitments.
  • Customer Follow-ups & Issue Resolution: Conduct post-sales follow-ups to confirm customer satisfaction, address concerns, facilitate necessary adjustments or replacements, and resolve any service-related issues.
  • Sales Reporting & Expense Management: Prepare and maintain sales reports and provide insights to sales management regarding the marketability of ICT goods and services.

What We’re Looking For:

  • A Bachelors qualification in sales, marketing, business management,Computer Science, or any bachelors.
  • Experience in sales, business development, or a related role would be advantageous.
  • Excellent communication and interpersonal skills.
  • Ability to identify client needs and offer effective solutions.
  • Negotiation and problem-solving abilities.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
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Advertising Account Manager

Christchurch, Canterbury Hosper

Posted 7 days ago

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Job Description

full-time

Hosper, a Christchurch-based digital marketing agency for hospitality brands, is hiring a full-time Advertising Account Manager (30+ hrs/week). The role focuses on managing Google Ads campaigns across Search, Display, Video, Shopping, and Performance Max, optimising budgets and targeting, setting up and monitoring conversion tracking (GA4 & Tag Manager), and providing clients with clear performance insights. The ideal candidate will stay ahead of Google Ads updates and drive measurable results.

Advertising Account Manager

Location: 235 High Street, Christchurch Central City, Christchurch 8011, New Zealand
Position Type: Full-time, minimum 30 hours per week, Monday to Friday

Hosper is a digital marketing agency that partners with hospitality brands including restaurants, boutique hotels, and lifestyle venues. We are seeking a detail-oriented and results-driven Advertising Account Manager to join our in-house team. This role is focused on managing and optimising Google Ads campaigns that deliver measurable results and meaningful ROI for both Hosper and its clients.

Key Responsibilities:

Campaign Management

  • Create and manage Google Ads campaigns across Search, Display, Video, Shopping, and Performance Max .

  • Manage ad copy, visual assets, and landing page design directly for campaigns.

  • Ensure accurate setup and monitoring of conversion tracking using Google Tag Manager and GA4 .

Performance Optimisation

  • Research audiences, keywords, and competitors to sharpen campaign targeting.

  • Optimise budgets, bids, and ad schedules to maximise return on investment.

  • Test ad creatives, landing pages, and conversion flows to improve performance.

Reporting & Insights

  • Track, analyse, and report campaign performance, providing clients with clear, actionable insights .

  • Deliver regular campaign reports with recommendations for optimisation and growth.

  • Stay up to date with Google Ads platform updates, new features, and industry best practices .

Required Skills & Experience:
  • A relevant qualification in Marketing, Business, Communications, or Digital Advertising , OR 3–5 years of hands-on experience managing Google Ads campaigns.

  • Proven expertise in Google Ads across multiple campaign types (Search, Display, Video, Shopping, Performance Max).

  • Strong working knowledge of Google Tag Manager and GA4 for conversion tracking.

  • Demonstrated success in optimising campaigns to achieve performance targets and ROI.

  • Analytical mindset with the ability to turn data into insights and strategic actions .

  • Excellent time management and multitasking skills , with the ability to manage multiple client campaigns simultaneously.

  • Strong communication skills for explaining technical performance in clear, client-friendly language .

  • Experience working with clients in the hospitality, lifestyle, or retail sectors is highly advantageous.

We require candidates to provide evidence of past campaign management experience, including examples of successful optimisation strategies and client reporting.

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ICT Account Manager

Masterton, Wellington STUDYPLUS CONSULTANTS LIMITED

Posted 10 days ago

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Job Description

full-time

WAIRARAPA COMMUNICATIONS LIMITED , trading as 2degrees Masterton , is looking for a highly motivated ICT Account Manager to join our team in Masterton. This role is ideal for an individual who thrives in a fast-paced sales environment and enjoys building strong relationships with clients.

The role will be based in Masterton and is a full-time position with minimum of 30 to 40 hours of work per week. Pay Starts from $34 per hour.

Key Responsibilities:

  • Market Research & Lead Generation: Conduct research and compile lists of potential business clients using trade directories, industry networks, online databases, and other relevant sources to identify sales opportunities.
  • Needs Assessment & Solution Recommendation: Assess client requirements by discussing their business challenges and objectives, recommending suitable ICT products and services that align with their specific needs.
  • Account Growth: Oversee the sale of 2degrees ICT products and services to existing clients while identifying additional sales opportunities within these accounts. Build new client relationships and ensure customer satisfaction and retention. 
  • Client Engagement & Sales Visits: Regularly visit existing and prospective clients to understand their business needs, identify selling opportunities, and promote 2degrees ICT products and services.
  • Product & Market Knowledge: Stay updated on the employer’s products and services, market trends, competitor offerings, pricing strategies, and customer preferences to refine sales approaches.
  • Quotation & Negotiation: Prepare and present price quotations, negotiate contract terms, discuss payment and credit options, and ensure mutually beneficial agreements before finalising deals.
  • Order Fulfilment & Service Coordination: Arrange the delivery of goods, installation of equipment, and provision of services to ensure seamless execution of sales commitments.
  • Customer Follow-ups & Issue Resolution: Conduct post-sales follow-ups to confirm customer satisfaction, address concerns, facilitate necessary adjustments or replacements, and resolve any service-related issues.
  • Sales Reporting & Expense Management: Prepare and maintain sales reports and provide insights to sales management regarding the marketability of ICT goods and services.

What We’re Looking For:

  • A Bachelors qualification in sales, marketing, business management,Computer Science, or any bachelors. 
  • Experience in sales, business development, or a related role would be advantageous.
  • Excellent communication and interpersonal skills.
  • Ability to identify client needs and offer effective solutions.
  • Negotiation and problem-solving abilities.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
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National Account Manager

Auckland, Auckland BIC Corporation

Posted 8 days ago

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Job Description

**National Account Manager**
**Date:** Oct 3, 2025
**Location:** Auckland City, NZ, Auckland 1
**Company:** BIC
For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It's a colorful world - make your mark by joining the BIC team today.
**The Role:**
The National Account Manager is responsible for National accounts, along with other channel management duties, within BIC New Zealand's business, and requires a high level of professionalism in dealing with customers on a daily basis.
The purpose is to ensure a professional approach to the management of specified accounts while protecting and building on these important income streams. This role focuses on managing customers within the B2B and wholesale portfolio.
**Responsibilities:**
**1) Portfolio Business Plan -** Creating and administering the go-to-market strategy for the specified customer portfolio.
**2) Customer Business Plan** **-** Development and management of the customer's full year Joint Business Plan. This also incorporates maintaining and/or building strong multi-level commercial relationships within the customer.
**3) Category Review Process -** Managing the customer's category review process across multiple product categories and segments. This is based on prescribed category growth drivers which meet specific consumer demands and aligns to the customer's objectives and BIC's corporate and category objectives.
**4) Financial Management -** Managing all commercial aspects with the customer. This includes management of a sales budget to meet value, volume and profitability expectations, while working within a defined trade spend.
**5) Trade Spend Investment -** Optimising BIC's return on investment while balancing shopper, customer and BIC's objectives. Work collectively with the line manager to develop and execute the category's promotional strategy.
**6) Internal Business Planning -** Manage the account's 12-month forecast and continuously monitor and update the variances as part of the monthly S&OP reporting cycle to ensure the organisation meets its own and the customer's service level KPI's in an efficient manner.
**7) Leveraging the Strength of the Team -** Taking ownership of account initiatives to successfully bring these to life from concept to final activation. Do this through taking a leadership position and guiding internal stakeholders including key marketing, operations and finance personnel.
**Requirements:**
+ Prior FMCG/related industry experience managing key accounts in New Zealand.
+ Tertiary qualifications, ideally in business;
+ Entrepreneurial/outside-the-box thinking and initiative;
+ Demonstrates sound business acumen with Profit & Loss understanding;
+ Impeccable communication and negotiation skills,
+ Well-presented and highly motivated;
+ Proven success in new business development;
+ Strong multi-tasking and problem solving skills; and
+ Leadership skills to drive cross functional teams.
+ Experience working closely and mentoring junior staff members.
**What do we offer?**
+ Working for an international FMCG leader with iconic brands
+ A great team of highly motivated and enthusiastic people
+ Many opportunities for growth within a global organization
+ Car Allowance
+ Private health insurance
+ Attractive hybrid working policy
+ Office in the heart of Auckland CBD
#LI-MB1
BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
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Technical Account Manager

Wellington, Wellington Amazon

Posted 9 days ago

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Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Join us to help shape the future of AWS Aotearoa during an exciting period of growth, including the launch of our new AWS Region in 2025, expected to create 1,000 jobs and contribute NZ$10.8B to New Zealand's GDP over 15 years.
As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.
You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues.
TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
- You'll build solutions, provide technical guidance and advocate for the Partner
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges
- Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with Sales Account Managers, AWS Solutions Architects, Business Developers, Professional Services Consultants, and Cloud Support Engineers
- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Being part of a wider Enterprise Support team you'll provide post-sales, consultative expertise
- Solve a variety of problems across different customers as they migrate their workloads to the cloud
- Plan and execute successful business-critical events including product launches, migrations, and modernisations for your customers on AWS.
A day in the life
As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customer's adoption and use of AWS services.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Strategic Account Manager

Auckland, Auckland IBM

Posted 12 days ago

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**Introduction**
Strategic Account Manager is an outside sales position responsible for developing, managing, and closing business within Strategic Enterprise Accounts in our strategic accounts segment. The role is responsible for driving the sales cycle from prospect to close, selling the complete HashiCorp software suite to named key accounts and ensuring adoption and consumption of our solutions!
HashiCorp's Go to Market strategy is described as ALEER, which stands for Adopt, Land, Expand, Extend, and Renew. The strategic accounts sales team is responsible for Landing new logos, Expanding the initial use case, Extending into new solutions, and Renewing existing contracts!
**Your role and responsibilities**
In this role you can expect to.
* Engage new and existing strategic enterprise accounts to demonstrate how they can be more successful with our technology portfolio
* Proactively and efficiently lead resources with dedicated teams, virtual teams, partners, and executive staff around sales opportunities to ensure successful outcomes
* Lead sophisticated enterprise sales campaigns with multiple prospect engagement points in Development, IT Operations, and Security Operations
* Align the overall HashiCorp solution to the customer's business needs, challenges, and technical requirements
* Execute solution and value selling to existing customer base and new prospects
* Articulate and evangelize the vision and positioning of both the company and products
* Build a healthy pipeline of revenue and new logos for your target accounts
* Accurately forecast business on a weekly cadence
* Accurately qualify opportunities based on MEDDPICC
* Effectively connect with management, legal and deal desk to ensure proper execution of documents and correct process and follow instructions or recommendations set by these teams and company management
**Required technical and professional expertise**
You may be a good fit for our team if you have.
* Experience in Security, Open Source software business models, proficiency in Cloud and Infrastructure software is a minimum requirement
* Extensive strategic sales and strategic customer development experience with a track record of closing enterprise deals
* Excellent operational discipline, crafting and completing quarterly and annual business plans and forecasting.
* Strong executive presence, interpersonal skills, and credibility
* Experience working for a high growth company where critical thinking and problem solving were required on daily basis to help contribute to significant business decisions
* Proven track record of consistently meeting or exceeding assigned annual/quarterly goals and targets
* Outstanding Salesforce and Clari hygiene along with proficiency using Gong, Outreach, Slack, and Tableau
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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icebreaker : Account Manager

Wellington, Wellington VF Corporation

Posted 18 days ago

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Job Description

**More than a job, an adventure**
Our story is about people's connection with nature and with each other. Icebreakers are story-tellers. We want to share our adventures and inspire others to get outside and have their own adventures. We believe in the power of nature and the power of our products. Our sales teams are passionate about Merino, Icebreaker and the impact we can have on people's lives. We are looking for an exceptional Account Manager to tell our story and sell our product to our Wholesale partners. This is a remote role, based in Christchurch.
Reporting to the Senior Manager Wholesale and Retail **,** you'll be responsible for delivering account revenue & growth by effectively managing customer relationships and accounts in a designated territory. This includes delivering the marketing systems that drive retail sell-through success for assigned accounts and working closely with our retail partners to strengthen our brand presence in the territory.
**Stuff you'll know how to do:**
+ Providing outstanding sales and account management to our key wholesale clients
+ Excellent communication and presentation skills
+ Insight, and a high level of commercial acumen and sound judgment
+ Strong problem solving capability and skill
+ Great time-management and prioritizing skills and experience delivering to deadlines
**Things you just get:**
+ Driving revenue
+ Smashing sales targets
+ Providing outstanding customer service
+ Being a Brand Ambassador with personal style who is drawn in by our story and inspired by the authenticity and uniqueness of our brand
**What spins your wheels?**
+ Spending time on the road and working remotely
+ Collaborating with teams
+ Being active and adventurous
**Random events you can handle:**
+ Multiple demands with quick turnarounds
+ Prioritising demands based on ROI
+ You will be on the "road" a lot, so must be happy to travel between states and potential for several overseas trips a year
**What we can offer you:**
+ A broad Account Manager role in an iconic NZ brand powered by a large corporate - the best of both worlds!
+ A close-knit, fun and high performing team
+ The opportunity to build your career within VF Corp
Icebreaker is a world leader in merino clothing and we supply our Adventure, Life and Training ranges to more than 4,500 stores across 47 countries. We care about our relationships with nature and each other. We're a fast moving, nimble business - the people on our team are here because they want to make a difference. Sustainability isn't just a feature of our products, it's in the values and design of our business. View our Transparency Report here:
this opportunity feels like the type of job you're passionate about, and it fits with your skills and experience, please click apply to send us your CV with a covering letter explaining why you'd be right for Icebreaker.
R-
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
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National Account Manager-Foodstuffs

Energizer Holdings, Inc.

Posted 10 days ago

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Job Description

What you'll love about this job
+ Global Brand that invests in you
+ World class training + career growth/development
+ Manage business relationships at head office, regional, store locations
This is Energizer Holdings, Inc.
Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we're a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.
Position Summary
The National Account Manager - Foodstuffs (KAM) is responsible for managing business relationships with customers at head office, regional, and store locations. Key duties include joint business planning, introducing new product lines, overseeing promotional initiatives, mentoring a Key Accounts Executive (KAE), and guiding field teams. This role is integral to achieving sales targets through effective execution of the 5Ps and providing actionable feedback to optimize competitive strategies.
The role also collaborates closely with the National Field Operations Manager and works cross-functionally with the Marketing, Category, Supply Chain, and Customer Services teams.
Responsibilities
**Sales & Business Development**
+ Build and maintain relationships with key stakeholders at customer head offices, regional centres, and store levels.
+ Successfully negotiate agreements for product listings, planograms, displays, and promotions at regional or store levels.
+ Execute and sustain category management initiatives collaboratively developed with customers.
+ Coordinate special events (e.g., sell-in efforts, communication, material management) with Marketing and Field Sales.
+ Collaborate with Customer Service to monitor orders, resolve issues, and meet service KPIs.
+ Partner with Logistics for demand planning, forecasting, and ensuring timely, complete deliveries.
+ Track and analyse sales performance, especially for new launches, and take corrective actions as needed.
+ Observe and document competitive activity in-store, consolidating insights to refine strategies in collaboration with field teams.
**Store Level Personnel Management**
+ Conduct regular store visits to identify improvement areas and support Territory Managers during Store Reviews.
+ Provide field teams with updates on new products, promotions, and merchandising goals.
+ Collaborate with Visibility and Category Managers to develop tools and programs that enhance in-store & shelf layouts
**Strategic Customer Planning & Analysis**
+ Develop 18-month rolling joint business plans covering sales, volume, and profitability, aligned with customer strategies.
+ Conduct thorough pre-evaluations of 5P activities using scenario analysis, consulting with cross-functional teams (e.g., Finance or Demand Planning) as required.
+ Present and refine business plans with customer feedback.
+ Allocate commercial investment into 5P activities, ensuring alignment with brand strategies.
+ Address gaps in customer plans with actionable solutions and obtain necessary approvals.
+ Continuously assess and update plans to reflect the evolving retail and competitive landscape.
+ Gather competitive intelligence during promotions and conduct post-activity evaluations, comparing results to forecasts.
+ Apply insights from post-evaluations to enhance future strategies.
+ Secure customer approval for 5P initiatives and ensure compliance with agreed objectives.
+ Track the performance of promotional activities and implement corrective actions as needed.
What we are looking for
**Technical/Functional Competencies**
+ Comprehensive trade knowledge.
+ Proficiency in business and financial analysis.
+ Expertise in promotional effectiveness.
+ Ability to collaborate across organizational functions.
+ Strong supply chain acumen.
**Leadership Competencies**
+ Effective planning and priority-setting skills.
+ Analytical decision-making abilities.
+ Strategic and forward-thinking mindset.
+ Customer and consumer-focused approach.
**Experience and Background**
+ A relevant tertiary degree is an advantage
+ Experience in a business-related role
+ FMCG industry experience is an advantage.
Come join us!
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.
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Clinical Account Manager - Sage

Christchurch, Canterbury Stryker

Posted 18 days ago

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Job Description

**About Stryker**
Stryker is one of the world's leading medical technology companies, driven by a mission to make healthcare better. Our innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine improve outcomes for over 100 million patients annually.
**The Role**
Are you passionate about building relationships and driving clinical excellence in healthcare?
We're looking for a Clinical Account Manager to join our Sage Division in Christchurch, specialising in Infection Prevention and Pressure Injury Prevention. In this role, you'll be the trusted partner for our customers-educating clinicians, supporting product adoption, and advancing existing opportunities in the sales pipeline. You'll help healthcare providers deliver safer, more effective care through our innovative solutions.
is a Christchurch-based role with occasional travel to other parts of New Zealand. **Please note this is an 8-month contract role** initially, with scope for extension and other internal opportunities at Stryker.
**What you'll do**
+ Strengthen relationships with Nurse-Unit Managers, infection preventionists, nurses, and other healthcare professionals
+ Deliver engaging product education, in-servicing, and training sessions
+ Support clinical evaluations and ensure smooth product implementation
+ Collaborate with Territory Managers and internal teams to progress sales opportunities
+ Provide outstanding post-sale support and customer service
**What we're looking for**
**Minimum Requirements**
+ Experience in healthcare, clinical education, or account management (2+ years preferred)
+ Excellent communication and interpersonal skills
+ Ability to build trust and influence across diverse clinical settings
+ Knowledge of hospital environments and clinical workflows
**Preferred**
+ Bachelor's degree in health, nursing, business or related field
**What we offer**
+ A collaborative team focused on making a difference
+ Innovative products that improve lives
+ Career development and learning opportunities
+ Award winning organisational culture and a focus on your wellbeing
+ Great perks like volunteer & wellbeing days, learning & development support and medical insurance
Ready to make your mark in healthcare?
**Apply** today and be part of something extraordinary.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
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