6 Atm Maintenance jobs in New Zealand
Field Service Technician
Auckland, Auckland
BD (Becton, Dickinson and Company)
Posted 6 days ago
Job Viewed
Job Description
**Job Description Summary**
Opportunity for 2 x Field Service Technicians to join our team on a 12-month FTC to support a key corrective action project right across New Zealand.
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary**
Your core focus will be to provide on-site support on software and hardware, carry out remediation, depot and field repairs, preventative maintenance, performance verification and electrical safety testing of company related electro-medical equipment. There will be requirement to work at customer sites for extended periods of time.
This is a **12-month fixed term contract** role based at our depot in **Mt Wellington, Auckland** .
**Responsibilities:**
+ Software upgrade remediation, Hardware replacements and Testing equipment.
+ Servicing customers' instruments onsite or at the depot as required whilst ensuring product repair turnaround goals are achieved.
+ Responsible for documenting all work (accurate and up to date) carried out in relation to remediation, repairs, preventative maintenance, calibration, performance, and electrical safety testing in accordance with company guidelines.
+ Participation in training courses on specialised topics, locally or overseas as required.
+ Ensuring relevant skills and knowledge are maintained to accomplish acceptable performance.
+ Maintaining knowledge and understanding of the latest AS/NZS Standards relating to electro-medical equipment.
+ Responsible for setting and agreeing individual personal objectives with your manager and actively participating in the performance appraisal of those objectives.
+ As a BD representative, exhibit professionalism always.
+ Maintain company confidentially in all dealings with customers and product knowledge.
+ Ensure safe work practices are always followed to assure the health and safety of oneself or other persons in the company.
+ Adhere to organization and department policies, quality procedures and protocols.
+ Document all work (accurate and up to date) carried out in relation to repairs, preventative maintenance, calibration, performance, and electrical safety testing.
+ Maintain records in accordance with company guidelines.
+ Set and agree on individual personal objectives with your manager and actively participate in the performance appraisal of those objectives.
**Travel and work outside business operational hours**
+ Working hours may vary at times due to customer demands and onsite requirements (after-hours and weekend).
+ Available to work travel and work interstate as requested on short notice
**Skills and Experience:**
+ Strong technical knowledge, troubleshooting, interpersonal skills, as well as time management.
+ Ability to understand information accurately and to thus focus/ prioritise the team as appropriate.
+ Ability to positively contribute to a team environment, supporting others as well as working independently even under pressure.
+ Ability to build and maintain strong relationships with people at all levels, internally and externally.
+ Well organised, process oriented and diligent with an eye for detail and quality.
+ Flexible and adaptable with capability and willingness to embrace change.
+ Previous medical device repairs experience desirable.
+ Strong written and verbal communication skills.
+ Current unrestricted driver's license and a own motor vehicle advantageous.
**Relevant qualifications**
+ Electronics/ Computing / Engineering certificate/diploma or degree preferred.
+ Understanding of computers and assigned software.
+ Salesforce or ServiceMax experience advantageous
+ Electrical Appliance Serviceperson registration required. (Minimum EAS)
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
NZL Auckland
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Opportunity for 2 x Field Service Technicians to join our team on a 12-month FTC to support a key corrective action project right across New Zealand.
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary**
Your core focus will be to provide on-site support on software and hardware, carry out remediation, depot and field repairs, preventative maintenance, performance verification and electrical safety testing of company related electro-medical equipment. There will be requirement to work at customer sites for extended periods of time.
This is a **12-month fixed term contract** role based at our depot in **Mt Wellington, Auckland** .
**Responsibilities:**
+ Software upgrade remediation, Hardware replacements and Testing equipment.
+ Servicing customers' instruments onsite or at the depot as required whilst ensuring product repair turnaround goals are achieved.
+ Responsible for documenting all work (accurate and up to date) carried out in relation to remediation, repairs, preventative maintenance, calibration, performance, and electrical safety testing in accordance with company guidelines.
+ Participation in training courses on specialised topics, locally or overseas as required.
+ Ensuring relevant skills and knowledge are maintained to accomplish acceptable performance.
+ Maintaining knowledge and understanding of the latest AS/NZS Standards relating to electro-medical equipment.
+ Responsible for setting and agreeing individual personal objectives with your manager and actively participating in the performance appraisal of those objectives.
+ As a BD representative, exhibit professionalism always.
+ Maintain company confidentially in all dealings with customers and product knowledge.
+ Ensure safe work practices are always followed to assure the health and safety of oneself or other persons in the company.
+ Adhere to organization and department policies, quality procedures and protocols.
+ Document all work (accurate and up to date) carried out in relation to repairs, preventative maintenance, calibration, performance, and electrical safety testing.
+ Maintain records in accordance with company guidelines.
+ Set and agree on individual personal objectives with your manager and actively participate in the performance appraisal of those objectives.
**Travel and work outside business operational hours**
+ Working hours may vary at times due to customer demands and onsite requirements (after-hours and weekend).
+ Available to work travel and work interstate as requested on short notice
**Skills and Experience:**
+ Strong technical knowledge, troubleshooting, interpersonal skills, as well as time management.
+ Ability to understand information accurately and to thus focus/ prioritise the team as appropriate.
+ Ability to positively contribute to a team environment, supporting others as well as working independently even under pressure.
+ Ability to build and maintain strong relationships with people at all levels, internally and externally.
+ Well organised, process oriented and diligent with an eye for detail and quality.
+ Flexible and adaptable with capability and willingness to embrace change.
+ Previous medical device repairs experience desirable.
+ Strong written and verbal communication skills.
+ Current unrestricted driver's license and a own motor vehicle advantageous.
**Relevant qualifications**
+ Electronics/ Computing / Engineering certificate/diploma or degree preferred.
+ Understanding of computers and assigned software.
+ Salesforce or ServiceMax experience advantageous
+ Electrical Appliance Serviceperson registration required. (Minimum EAS)
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
NZL Auckland
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
This advertiser has chosen not to accept applicants from your region.
0
Junior Field Service Engineer
Veralto
Posted today
Job Viewed
Job Description
Are you.
Interested in kick starting your Carrer (Final Year Apprentice or Newly Qualified)
Interested in working for an international and diverse company?
Interested in a field-based role?
Interested in strengthening your problem-solving skills?
Interested in working for a company that is dedicated to sustainability?
Interested in working for a company with a "make it happen" spirit
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We offer:
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities to progress
The primary role of a _Junior_ _Field Service Technician_ is to provide repair and preventative maintenance services for all Hach Process and Laboratory Analytical equipment while promoting customer satisfaction and maintenance contract growth across the region.
This position is part of the _Service Department_ located in Mount Wellington, Auckland, New Zealand and will be _onsite and remote._
**In this role, a typical day will look like:**
+ Use established ISO work instructions to provide repair and preventative maintenance services for all Hach equipment.
+ Work cooperatively with Service team and field sales staff to promote customer satisfaction.
+ Be highly motivated and able to work with supervision.
+ Actively promote contractual service agreements and upgrade purchases of new equipment.
+ Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
+ Extensive travel will be incurred within New Zealand, North and South Island.
**The essential requirements of the job include:**
- Final Year Instrumentation and process control Apprentice or recently
qualified.
- Final Year Electrical Apprentice or recently qualified.
- Willingness to learn from Senior Service Technicians and develop your skills.
- Candidate must have the right to live and work in New Zealand.
At **Hach** ( ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Diversity, Equity, and Inclusion | Veralto ( **:** At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Interested in kick starting your Carrer (Final Year Apprentice or Newly Qualified)
Interested in working for an international and diverse company?
Interested in a field-based role?
Interested in strengthening your problem-solving skills?
Interested in working for a company that is dedicated to sustainability?
Interested in working for a company with a "make it happen" spirit
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We offer:
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities to progress
The primary role of a _Junior_ _Field Service Technician_ is to provide repair and preventative maintenance services for all Hach Process and Laboratory Analytical equipment while promoting customer satisfaction and maintenance contract growth across the region.
This position is part of the _Service Department_ located in Mount Wellington, Auckland, New Zealand and will be _onsite and remote._
**In this role, a typical day will look like:**
+ Use established ISO work instructions to provide repair and preventative maintenance services for all Hach equipment.
+ Work cooperatively with Service team and field sales staff to promote customer satisfaction.
+ Be highly motivated and able to work with supervision.
+ Actively promote contractual service agreements and upgrade purchases of new equipment.
+ Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
+ Extensive travel will be incurred within New Zealand, North and South Island.
**The essential requirements of the job include:**
- Final Year Instrumentation and process control Apprentice or recently
qualified.
- Final Year Electrical Apprentice or recently qualified.
- Willingness to learn from Senior Service Technicians and develop your skills.
- Candidate must have the right to live and work in New Zealand.
At **Hach** ( ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Diversity, Equity, and Inclusion | Veralto ( **:** At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Engineer NZ
Takanini, Auckland
Danaher Corporation
Posted 4 days ago
Job Viewed
Job Description
Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for providing the highest standard of technical service and support to our customers.
This position is part of the service department located in North island, New Zealand and will be an onsite position. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Northern Team and report to the Regional Service Manager responsible for service calls and install base. If you thrive in a non-monotonous daily challenges, multifunctional team, and, fast paced environment, role and want to work to build a world-class Service organization-read on.
In this role, you will have the opportunity to:
+ Prove your technical ability to troubleshoot and repair complex instrumentation
+ Focus on performing preventative services to improve instrument reliability.
+ Work closely with Regional Service Managers to ensure effective first-time fix rates
The essential requirements of the job include:
+ Equivalent of 2 years in industry experience in service, technical support or plant maintenance
+ Tertiary qualifications in Electrical Engineering, Mechanical Engineering or Biomedical Engineering.
+ Ability to work independently and self-motivated
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel - list specifics 30% travel, overnight, within territory or locations
+ Must have a valid driver's license with an acceptable driving record
It would be a plus if you also possess previous experience in:
+ An electrical or restricted license would be an advantage.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for providing the highest standard of technical service and support to our customers.
This position is part of the service department located in North island, New Zealand and will be an onsite position. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Northern Team and report to the Regional Service Manager responsible for service calls and install base. If you thrive in a non-monotonous daily challenges, multifunctional team, and, fast paced environment, role and want to work to build a world-class Service organization-read on.
In this role, you will have the opportunity to:
+ Prove your technical ability to troubleshoot and repair complex instrumentation
+ Focus on performing preventative services to improve instrument reliability.
+ Work closely with Regional Service Managers to ensure effective first-time fix rates
The essential requirements of the job include:
+ Equivalent of 2 years in industry experience in service, technical support or plant maintenance
+ Tertiary qualifications in Electrical Engineering, Mechanical Engineering or Biomedical Engineering.
+ Ability to work independently and self-motivated
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel - list specifics 30% travel, overnight, within territory or locations
+ Must have a valid driver's license with an acceptable driving record
It would be a plus if you also possess previous experience in:
+ An electrical or restricted license would be an advantage.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
2
Field Service Operations Support
Auckland, Auckland
GE HealthCare
Posted 14 days ago
Job Viewed
Job Description
**Job Description Summary**
Looking for a job where you can Make a real impact! GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
We're looking for a Field Service Operations Support to join our ANZ team.
**Job Description**
As the **Field Service Operations Support** , you will play a vital role in keeping life-saving medical equipment running smoothly for our customers across the ANZ region, you will partner with the Field Service Coordination Manager for ANZ and your regional Service Delivery Manager (SDM) to support the effective and efficient coordination of field teams in providing planned and unplanned services for our Customers.
Your day will see you:
+ Schedule planned maintenance and service appointments, assisting with coordination of technicians across regions.
+ Meet regularly with the Field Service Coordinator and Service Delivery Manager to provide reports and updates as required.
+ Support data remediation efforts by reviewing and updating install base records in Salesforce and ServiceMax.
+ Perform preventative maintenance planning, scheduling changes and job allocation workflows
+ Engage and communicate clearly with customers, keeping them informed throughout the process and reinforcing GE HealthCare as their trusted partner.
+ Perform general administrative tasks including work order updates, internal follow-ups, and reporting support.
+ Provide accurate documentation for service records and ensure data integrity in support systems.
**_Our Customer's are at the center of everything we do_** **.** Your superior communication and engagement skills will ensure a clear and simple process that keeps the site contacts informed throughout the process, ensuring they can keep delivering the critical services to their patients. A strong project management approach will ensure our technicians, parts and tools are planned, and services are delivered on time, building customer confidence in GE Healthcare as their preferred partner for medical technology and digital solutions.
_If this sounds like your future role_ we'd love to see your application. For further information or a confidential discussion please reach out to
This role will require participation in a rotating roster to ensure effective coverage for our Customers across the ANZ region and offers a Hybrid work mode with at least 50% onsite office engagement.
**Additional Information**
**Relocation Assistance Provided:** No
Looking for a job where you can Make a real impact! GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
We're looking for a Field Service Operations Support to join our ANZ team.
**Job Description**
As the **Field Service Operations Support** , you will play a vital role in keeping life-saving medical equipment running smoothly for our customers across the ANZ region, you will partner with the Field Service Coordination Manager for ANZ and your regional Service Delivery Manager (SDM) to support the effective and efficient coordination of field teams in providing planned and unplanned services for our Customers.
Your day will see you:
+ Schedule planned maintenance and service appointments, assisting with coordination of technicians across regions.
+ Meet regularly with the Field Service Coordinator and Service Delivery Manager to provide reports and updates as required.
+ Support data remediation efforts by reviewing and updating install base records in Salesforce and ServiceMax.
+ Perform preventative maintenance planning, scheduling changes and job allocation workflows
+ Engage and communicate clearly with customers, keeping them informed throughout the process and reinforcing GE HealthCare as their trusted partner.
+ Perform general administrative tasks including work order updates, internal follow-ups, and reporting support.
+ Provide accurate documentation for service records and ensure data integrity in support systems.
**_Our Customer's are at the center of everything we do_** **.** Your superior communication and engagement skills will ensure a clear and simple process that keeps the site contacts informed throughout the process, ensuring they can keep delivering the critical services to their patients. A strong project management approach will ensure our technicians, parts and tools are planned, and services are delivered on time, building customer confidence in GE Healthcare as their preferred partner for medical technology and digital solutions.
_If this sounds like your future role_ we'd love to see your application. For further information or a confidential discussion please reach out to
This role will require participation in a rotating roster to ensure effective coverage for our Customers across the ANZ region and offers a Hybrid work mode with at least 50% onsite office engagement.
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Engineer - Azure / Identity and Access Management
Microsoft Corporation
Posted 6 days ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment.
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:
+ Identity Synchronization Technologies
+ Authentication and Authorization Management
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)
+ Identity Management
+ Federation
+ Security Management
+ B2B, B2C
+ Role based access control, Permissions management
+ MFA
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.
**Preferred Qualifications:**
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:
+ Azure Active Directory
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)
+ Identity and Access Management
+ Office 365 Identity Management
+ Cloud Domain Management
+ Cloud User Management and configuration
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment.
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:
+ Identity Synchronization Technologies
+ Authentication and Authorization Management
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)
+ Identity Management
+ Federation
+ Security Management
+ B2B, B2C
+ Role based access control, Permissions management
+ MFA
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.
**Preferred Qualifications:**
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:
+ Azure Active Directory
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)
+ Identity and Access Management
+ Office 365 Identity Management
+ Cloud Domain Management
+ Cloud User Management and configuration
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
4
Technical Support Engineer - Azure / Identity and Access Management
Auckland, Auckland
Microsoft Corporation
Posted 6 days ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment.
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:
+ Identity Synchronization Technologies
+ Authentication and Authorization Management
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)
+ Identity Management
+ Federation
+ Security Management
+ B2B, B2C
+ Role based access control, Permissions management
+ MFA
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.
**Preferred Qualifications:**
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:
+ Azure Active Directory
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)
+ Identity and Access Management
+ Office 365 Identity Management
+ Cloud Domain Management
+ Cloud User Management and configuration
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment.
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:
+ Identity Synchronization Technologies
+ Authentication and Authorization Management
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)
+ Identity Management
+ Federation
+ Security Management
+ B2B, B2C
+ Role based access control, Permissions management
+ MFA
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams)
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.
**Preferred Qualifications:**
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below:
+ Azure Active Directory
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc)
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc)
+ Identity and Access Management
+ Office 365 Identity Management
+ Cloud Domain Management
+ Cloud User Management and configuration
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
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