2 Av Support jobs in New Zealand
ICT Support Technician
Posted 24 days ago
Job Viewed
Job Description
Phone Care is the fastest and the best rated repair service provider for all Mobiles phones and laptop devices in New Zealand.
We are currently looking for an experienced Technicians who have good experience in latest mobile phones and computer repairing and household electronics device repairs.
Candidate preferably have a qualification in Electronics/Electrical/ IT related field or working as an ICT Support Technician with at least 6 months experience in relevant filed with initiative and problem solving ability and who can work to tight schedules and can cope with the pressure within workplace and remain focused. Will give preference to candidates who has got hands on Motherboard/Chip level repair experience.
These positions are FULL TIME (Guaranteed minimum 30 hours per week and maximun 35 hours per week) and pay rate will be between $30 to $32 per hour depending on knowledge and experience.
Major job responsibilities includes following:
- Trouble shooting and Repairing mobile phones of major brands like Apple iPhones& Samsung phones, Oppo and Huawei phones.
- Screen replacement of iPhones and Samsung mobile phones.
- Trouble shooting and Repairing of iPads, Samsung tabs.
- Trouble shooting and Repairing of Apple MacBook's & iMacs.
- Trouble shooting and Repairing of Laptops and desktops of different brands.
- Offering IT Support on-site, off site and over the phone.
- Determining Software and hardware requirements to provide solutions to problems.
- Installing hardware and software systems.
- Installing and configuring Windows(XP,Vista,7,8,10,11) and Mac Operating Systems.
- Downloading and Installing appropriate software programs. - -- Troubleshooting and resolving network related problems.
- Maintaining or repairing equipment.
- Ensuring efficient use of equipment.
- Troubleshoot a variety of computer issues.
- Troubleshooting and resolving software issues.
- Able to repair all electronics devices as well as phone and computer Logicboard/motherboard repair.
- Must have knowledge of Logicboard/motherboard repair on devices.
- Commissioning and decommissioning of IT equipment. Sales & service of IT & hand held devices including Mobile phones , CCTV & IP Cameras.
The successful candidate must demonstrate the following skills:
- Excellent Technical understanding.
- Excellent Communications skills, both verbal and written.
- Proven work History in similar environment.
- Be able to work on flexible roster including public holidays and weekends.
- Take ownership of issues with determination to see through to resolution.
- Hands on approach and a willingness to learn.
- A passion for excellence in customer service.
Applicants having a valid driving license will be preferable as the job requires to travel to different locations and customers with in New Zealand.
Currently we are looking for two candidates to join our team for the same role.
Applicants must be willing to relocate to New Zealand as well as in New Zealand.
IT Support Field Technician - Decommissioning Project
Posted 14 days ago
Job Viewed
Job Description
Job Summary:
We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.
Key Responsibilities:
Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.
Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.
Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.
Adhere strictly to all client security policies and data destruction protocols.
Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.
Ensure all work is performed in accordance with health and safety standards.
Required Qualifications & Skills:
Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.
Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.
Familiarity with hardware from major vendors like HP, Dell, and Cisco.
Ability to methodically follow instructions and checklists with a high degree of accuracy.
Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).
Excellent organizational and documentation skills.
Preferred Qualifications:
CompTIA A+ or equivalent certification.
Prior experience with IT Asset Disposition (ITAD) or data center migration projects.
Awareness of data security standards (e.g., NIST 800-88).
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