5 Client Management jobs in New Zealand
Client Services Manager
Posted today
Job Viewed
Job Description
We are looking for a qualified Client Services Manager. This is a full-time permanent position and will consist of handling the Clients that we contract with.
To be considered for this position you’ll have at least a qualification at Diploma level or higher or at least two years of work experience. You should have excellent communication skills (both written and spoken) and be able to work independently to reach goals. You must be able to multitask and will be able to complete work in set time frames.
You will be also expected to perform management tasks such as managing customer relationships and ensuring that there are policies in place to ensure customer satisfaction, assisting in the growth of clients by increasing contracts and coordinating with other Management or Senior staff members to ensure that staff training is conducted appropriately and that our clients are happy with the tasks that we are performing. You will be solely responsible for our clients and their satisfaction with all work completed.
Key Attributes:
•The desire to grow your knowledge and skills in the management field.
•A strong business-oriented focus
•The ability to adapt, be flexible and learn quickly
•Excellent interpersonal and communication skills
•Enthusiastic about customer service excellence and the contribution you can make to the
business
•The ability to work independently and without supervision
•A qualification at least at Diploma level or at least two years of work experience.
•You will need to be flexible and good at negotiations
•Ability to use a computer and basic programs like Microsoft word and excel is also beneficial.
This is a full time Permanent position and successful applicant will be required to manage all the
clients of our business.
We are giving a minimum of 30 hours per week for this position. The minimum payrate for this position is $30.00 per hour and the maximum payrate is $32.00 per hour
Applicants for this position should have NZ residency or a valid NZ work visa.
Client Services Manager
Posted 6 days ago
Job Viewed
Job Description
We are looking for a qualified Client Services Manager. This is a full-time permanent position and will consist of handling the Clients that we contract with.
To be considered for this position you’ll have at least a qualification at Diploma level or higher or at least two years of work experience. You should have excellent communication skills (both written and spoken) and be able to work independently to reach goals. You must be able to multitask and will be able to complete work in set time frames.
You will be also expected to perform management tasks such as managing customer relationships and ensuring that there are policies in place to ensure customer satisfaction, assisting in the growth of clients by increasing contracts and coordinating with other Management or Senior staff members to ensure that staff training is conducted appropriately and that our clients are happy with the tasks that we are performing. You will be solely responsible for our Clients and their satisfaction with all work completed.
Key Attributes:
•The desire to grow your knowledge and skills in the management field.
•A strong business-oriented focus
•The ability to adapt, be flexible and learn quickly
•Excellent interpersonal and communication skills
•Enthusiastic about customer service excellence and the contribution you can make to the
business
•The ability to work independently and without supervision
•A qualification at least at Diploma level or at least two years of work experience.
•You will need to be flexible and good at negotiations
•Ability to use a computer and basic programs like Microsoft word and excel is also beneficial.
This is a full time Permanent position and successful applicant will be required to manage all the
clients of our business.
We are giving a minimum of 30 hours per week for this position. The minimum payrate for this position is $30.00 per hour and the maximum payrate is $32.00 per hour
Applicants for this position should have NZ residency or a valid NZ work visa.
Client Services Manager
Posted 19 days ago
Job Viewed
Job Description
We are looking for a qualified Client Services Manager. This is a full-time permanent position and will consist of handling the Clients that we contract with.
To be considered for this position you’ll have at least a qualification at Diploma level or higher or at least two years of work experience. You should have excellent communication skills (both written and spoken) and be able to work independently to reach goals. You must be able to multitask and will be able to complete work in set time frames.
You will be also expected to perform management tasks such as managing customer relationships and ensuring that there are policies in place to ensure customer satisfaction, assisting in the growth of clients by increasing contracts and coordinating with other Management or Senior staff members to ensure that staff training is conducted appropriately and that our clients are happy with the tasks that we are performing. You will be solely responsible for our Clients and their satisfaction with all work completed.
Key Attributes:
•The desire to grow your knowledge and skills in the management field.
•A strong business-oriented focus
•The ability to adapt, be flexible and learn quickly
•Excellent interpersonal and communication skills
•Enthusiastic about customer service excellence and the contribution you can make to the
business
•The ability to work independently and without supervision
•A qualification at least at Diploma level or at least two years of work experience.
•You will need to be flexible and good at negotiations
•Ability to use a computer and basic programs like Microsoft word and excel is also beneficial.
This is a full time Permanent position and successful applicant will be required to manage all the
clients of our business.
We are giving a minimum of 30 hours per week for this position. The minimum payrate for this position is $30.00 per hour and the maximum payrate is $32.00 per hour
Applicants for this position should have NZ residency or a valid NZ work visa.
Managing Consultant, Advisors Client Services, Strategy & Transformation
Posted 18 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors Client Services, Strategy & Transformation
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Lead client engagements across a range of industries and problem statements
· Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
· Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
· Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
· Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
· Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
· Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
Basic qualifications
· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
· Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
· Experience managing key client relationships
· Knowledge of business KPIs, financials, and organizational leadership
· Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
· Logical, structured thinking, and affinity for numerical analysis
· Advanced Word, Excel, and PowerPoint skills
· Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English
· Eligibility to work in New Zealand
Preferred qualifications
· Experience generating new knowledge or creating innovative solutions for a firm
· Relevant industry expertise
· MBA or master's degree with relevant specialization (not required)
Our Benefits At A Glance
· Multiple Health & Wellbeing protection plans, including Medical Insurance Plan for employee and eligible dependents, Employee and Family Resources Program, Thrive Global, etc.
· Financial & Retirement plans including additional employer contributions to Kiwi Saver
· Flexible hybrid workplace
· Diverse career development and training opportunities
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Senior Analyst, Account Management
Posted 4 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Account Management
Overview
We are seeking a Senior Analyst to support our Account Management team in delivering awesome service to our customers.
Our customers are banks, large retailers, start-ups and everything in between.
We are seeking to hire a talent with an interest in financial products, technology, payments and critical thinking to join the team. We offer the comfort of a small, friendly office here in Auckland as well as the opportunity and benefits that come with working for a globally business like Mastercard.
The Role
- Influence account strategies using analytical problem solving and leveraging data tools to provide market data and customer specific recommendations.
- Understand our and the customers' strategic agenda, operational set up and capabilities, and identify opportunities to deliver against these objectives within the technical framework.
- Provide support to communicate innovations, technology and Mastercard product to customers.
- Work directly with the customer on all day-to-day issues, ensuring they receive the highest standard of service. This will include dealing with escalations, providing management reporting, preparing presentations for senior leadership etc.
- Develop and maintain internal relationships and partner with multiple internal functions, including Product, Digital, Finance, Marketing, Customer Delivery and Gateway teams.
- Undertake analysis, research and business planning, reporting trends and competitor intelligence to stakeholders.
- Build and enhance relationships with the customer at all levels.
- Participate in the sales pipeline management process.
- Manage tracking of contractual agreements and deliverables as required.
- Support the team on various strategic initiatives.
All About You
- Preferably 5 years' work experience in Sales/Account Management with proven track record
- Excellent verbal, written and presentation skills are essential.
- Ability to present complex information and recommendations in an easily understood and impactful way.
- Outstanding analytical and problem-solving skills.
- Experience in payments is an advantage but not a requirement.
- Familiarity in working in a sales / commercial environment including interacting with customers.
- You are proactive, curious to learn, and eager to crack complex topics.
- Pre-sales and technical implementation experience desirable
- Curious about technology and payments.
- Customer focus with proven ability to establish productive working relationships both internally and across customer organizations.
- Holds self and others accountable to deliver timely and high quality results.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Be The First To Know
About the latest Client management Jobs in New Zealand !