5 Client Side jobs in New Zealand

Client Services Manager

Tauranga, Bay Of Plenty Panjeta Limited

Posted 16 days ago

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Job Description

full-time

We are looking for a qualified Client Services Manager. This is a full-time permanent position and will consist of handling the Clients that we contract with.

To be considered for this position you’ll have at least a qualification at Diploma level or higher or at least two years of  work experience. You should have excellent communication skills (both written and spoken) and be able to work independently to reach goals. You must be able to multitask and will be able to complete work in set time frames. 

 You will be also expected to perform management tasks such as managing customer relationships and ensuring that there are policies in place to ensure customer satisfaction, assisting in the growth of clients by increasing contracts and coordinating with other Management or Senior staff members to ensure that staff training is conducted appropriately and that our clients are happy with the tasks that we are performing. You will be solely responsible for our Clients and their satisfaction with all work completed.

Key Attributes:

•The desire to grow your knowledge and skills in the management field.

•A strong business-oriented focus

•The ability to adapt, be flexible and learn quickly

•Excellent interpersonal and communication skills

•Enthusiastic about customer service excellence and the contribution you can make to the

business

•The ability to work independently and without supervision

•A qualification at least at Diploma level or at least two years of work experience. 

•You will need to be flexible and good at negotiations

•Ability to use a computer and basic programs like Microsoft word and excel is also beneficial.

This is a full time Permanent position and successful applicant will be required to manage all the clients of our business.

We are giving a minimum of 30 hours per week for this position. The minimum payrate for this position is $28.00 per hour and the maximum payrate is $30.00 per hour

Applicants for this position should have NZ residency or a valid NZ work visa.

This advertiser has chosen not to accept applicants from your region.

Client Services Manager

Tauranga, Bay Of Plenty IG Horticulture Limited

Posted 21 days ago

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Job Description

full-time

We are looking for a qualified Client Services Manager. This is a full-time permanent position and will consist of handling the Clients/Growers that we contract with.

To be considered for this position you’ll have at least a qualification at Diploma level or higher or at least two years of work experience. You should have excellent communication skills (both written and spoken) and be able to work independently to reach goals. You must be able to multitask and will be able to complete work in set time frames. 

 You will be also expected to perform management tasks such as managing customer relationships and ensuring that there are policies in place to ensure customer satisfaction, assisting in the growth of clients by increasing contracts and coordinating with other Management or Senior staff members to ensure that staff training is conducted appropriately and that our clients/growers are happy with the tasks that we are performing. You will be solely responsible for our Clients/Growers and their satisfaction with all work completed.

Key Attributes:

•The desire to grow your knowledge and skills in the management field and horticulture fields.

•A strong business-oriented focus

•The ability to adapt, be flexible and learn quickly

•Excellent interpersonal and communication skills

•Enthusiastic about customer service excellence and the contribution you can make to the

business

•The ability to work independently and without supervision

•A qualification at least at Diploma level or at least two years of work experience. 

•You will need to be flexible and good at negotiations

•Ability to use a computer and basic programs like Microsoft word and excel is also beneficial.

This is a full time Permanent position and successful applicant will be required to manage all the

clients of our business.

 We are giving a minimum of 30 hours per week for this position. The minimum payrate for this position is $28.00 per hour and the maximum payrate is $30.00 per hour

Applicants for this position should have NZ residency or a valid NZ work visa.

This advertiser has chosen not to accept applicants from your region.

Client Service Coordinator

Auckland, Auckland CBRE

Posted 6 days ago

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Job Description

Client Service Coordinator
Job ID
232453
Posted
04-Aug-2025
Role type
Full-time
Areas of Interest
Building Management
Location(s)
Auckland - Auckland - New Zealand
+ **Expression of Interest - October 2025**
+ **Full time opportunity with a multinational corporation and technology company**
+ **Bas** **ed in Auckland CBD | Tāmaki Makaurau**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role**
As a CBRE Client Service Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
**What You'll do**
+ Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
+ Acknowledge all client inquiries and collect work orders.
+ Collect information reports to find out performance and progress status.
+ File work orders, proposals, department files, and other paperwork submitted by vendors.
+ Monitor activities that happen outside the building, such as proper waste disposal and recycling.
+ Follow instructions, short correspondence, and memos and ask clarifying questions.
+ Respond to common inquiries or complaints from clients, co-workers, and supervisors.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need**
+ High School Diploma or GED with up to 2 years of job-related experience.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Client Success Manager NZ

Auckland, Auckland Pegasystems

Posted 4 days ago

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Job Description

Client Success Manager NZ
Job Category: Client Success
Location: New Zealand - Auckland - Remote
**Meet Our Team:**
Pega provides innovative technology to the world's most innovative organisations. As the recognised industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly, customer-centric. Our Client Success team is an integral part of our rapid growth trajectory, as you will partner with internal and external stakeholders to drive our client's success. You will be part of our growing ANZ client success team. This role is Auckland based to support key NZ clients. Typlically 5 to 10 clients across Enterprise and Govermment.
**Picture Yourself at Pega:**
The Customer Success Manager is responsible for maintaining and **expanding relationships** across 5 to 10 accounts and provide **technical expertise** , where applicable, within a set of defined accounts that are of critical importance to Pega based on reference engagement, and ongoing revenue stream. These accounts will also require a high level of **program adoption** management and leadership.
**What You'll Do at Pega:**
+ Develop a trusted advisor relationship with multiple people in the account to expand engagement with stakeholders across the customer organization
+ Establish a metrics framework to realize and measure business value through use of Pega software, coproduce a strategic roadmap for transformation, and encourage adoption of best practice through enablement and governance.
+ Serve as the account's advocate within Pega, managing escalations quickly and effectively and coordinating with other organizations at Pega to take action on behalf of the customer
+ Use discrete and aggregate measures of customer health to drive insights, to identify and mitigate areas of risk, and to take proactive action
+ Leverage industry and product knowledge to share insights about how customer can maximize license to drive business benefits.
+ Collaborate with sales and services to ensure renewals and identify expansion opportunities.
**Who You Are:**
+ 5+ years relevant work experience, 2+ years in a client success or account management role
+ Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog
+ Strong consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders
+ Ability to prioritize, multi-task, and perform effectively under pressure
+ Knowledge of business processes (Sales, Marketing, Service, Support), business applications and automation
**What You've Accomplished:**
+ A proven customer satisfaction and revenue driver. The Customer Success Manager leverages data and relationships to help our customers achieve their business objectives after the initial sale and continuing through the customer lifecycle
+ Comfortably **engages with front-line teams and C-suite leaders** , employing the Challenger model to drive business insights. They understand Pega best practices and how to adapt them within each customer's environment to achieve faster time to value.
+ Has an **analytics orientation** . Customer Success requires analysis of available data to determine customer health and identification of new data - to drive proactive outreach, which in turn increases customer satisfaction and lowers sales and delivery risks.
+ **Drives for results** . Contribute to account plans, and organize resources required to execute the plans and achieve desired outcomes. They measure progress against KPIs, successfully balancing the customer's needs and value to Pega.
+ Is a **thought leader.** They leverage their deep domain experience, product knowledge, and industry trends to home in on quantifiable benefits and focus intently on realizing them.
+ Is **service-oriented** . They are the primary post-sale point of contact for the customer. They address rootcauses of dissatisfaction, and proactively coordinate with specialists in Pega to smooth the customerjourney and help ensure that Pega's applications are best in class.
**Pega Offers You:**
+ A rapidly growing yet well-established business
+ The world's most innovative organizations as reference-able clients
+ Gartner Analyst acclaimed technology leadership across our categories of products
+ Continuous learning and development opportunities
+ An innovative, inclusive, agile, flexible, and fun work environment
+ Competitive global benefits program inclusive of pay + bonus incentive
+ Employee equity in the company #LI-CS5
Job ID: 22344
**AI in Action -** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
**Culture -** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
**Export Compliance -** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
**Accommodations -** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
This advertiser has chosen not to accept applicants from your region.

Managing Consultant, Advisors Client Services, Strategy & Transformation

Auckland, Auckland Mastercard

Posted 5 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors Client Services, Strategy & Transformation
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Lead client engagements across a range of industries and problem statements
· Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
· Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
· Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
· Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
· Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
· Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
Basic qualifications
· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
· Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
· Experience managing key client relationships
· Knowledge of business KPIs, financials, and organizational leadership
· Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
· Logical, structured thinking, and affinity for numerical analysis
· Advanced Word, Excel, and PowerPoint skills
· Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English
· Eligibility to work in New Zealand
Preferred qualifications
· Experience generating new knowledge or creating innovative solutions for a firm
· Relevant industry expertise
· MBA or master's degree with relevant specialization (not required)
Our Benefits At A Glance
· Multiple Health & Wellbeing protection plans, including Medical Insurance Plan for employee and eligible dependents, Employee and Family Resources Program, Thrive Global, etc.
· Financial & Retirement plans including additional employer contributions to Kiwi Saver
· Flexible hybrid workplace
· Diverse career development and training opportunities
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
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