10 Counter Staff jobs in New Zealand
Trade Counter Sales & Office Manager
Posted 26 days ago
Job Viewed
Job Description
**Key Responsibilities**
Sales & Customer Engagement
+ Responding to customer enquiries via walk-ins, email, and inbound phone calls
+ Generating and processing invoices, packing slips, and quotations on behalf of the Account Management team
+ Maintaining excellent service standards across all customer interactions
Warehouse Operations
+ Picking, invoicing, and dispatching customer orders from the warehouse
+ Performing general warehouse tasks including unloading stock, packaging, managing faults, credits and returns
+ Overseeing warehouse and showroom presentation, restocking shelves, and coordinating local transport and product assembly
+ Managing local purchasing and supplier relationships
+ Conducting regular stock takes
+ Managing branch stock processes
Branch Oversight
+ Ensuring Trade Counter demo screens are functional and visually effective
+ Maintaining overall branch presentation and professionalism
+ Opening and closing the branch daily, including lights, heating, and alarm systems
+ Keeping the warehouse clean, tidy, organised, and compliant with company standards
Leadership & Collaboration
+ Fostering a positive office environment
+ Organising weekly branch meetings, catch-ups, and toolbox talks
+ Supporting company events and assisting with training setup when needed
General Duties
+ Performing other reasonable tasks as directed, in line with evolving business needs and priorities
**Qualifications:**
+ High School Degree or Equivalent required
+ 5+ years of relevant experience
+ Strong time management skills required, including ability to prioritize customer issues and resolve with positive outcomes
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writing
+ Able to work well under pressure
+ Strong attention to detail
+ Able to handle customers sensitively, tactfully, diplomatically, and professionally at all times
+ Proficient computer skills including familiarity with MS Word, Excel, and e-mail
**About Wesco Anixter**
Wesco Anixter is the new brand identity of Atlas Gentech, a trusted security, data, and communications solutions provider in New Zealand for over 30 years. In New Zealand, we have 60 employees across three locations, representing world-renowned brands.
Counter Balance or Reach Hoist Driver - South Auckland
Posted 12 days ago
Job Viewed
Job Description
Urgently require Counter Balance or Reach Hoist Drivers in South Auckland. No licence, free course available (T&C's apply).
Lowie is looking for a Hoist Driver for an immediate start that doesn't mind working in a fast paced environment.
If you’re looking for a job that suits your lifestyle and provides opportunities for career growth, our Hoist Operator positions are the perfect fit. Earn while you learn!
What we offer:
- Paid weekly
- Free parking
- Opportunity to work close to home if you live in South/East Auckland
- Great working environment
Some duties you may be required to do:
- Loading and unloading
- Stacking and wrapping of pallets
- Bulk and part picking
- Stock replenishment
- Heavy lifting
- Working in a team
The ideal candidate will have the following skills:
- 6 months of Hoist experience
- A valid Reach Hoist license
- Warehousing/Factory experience
- Health and Safety knowledge
- Are reliable
- Have a can-do attitude
- Have reliable transport
- Great verbal and written communication skills
- Physically fit
You will need to be a NZ Citizen, Permanent Resident or on a valid work visa (e.g - working holiday visa) to apply for a position.
Lowie Recruitment can offer you not just a job, but a career.
Counter Balance Class 2 - East Tamaki (Evening Shift)
Posted 12 days ago
Job Viewed
Job Description
We are taking applications of interest for Counter Balance drivers with a Class 2 license to work in East Tamaki.
Lowie Recruitment iare taking applications of interest for Counter Balance drivers with a Class 2 license to work in East Tamaki. If you hold a counterbalance and class 2 license, this is your chance to join a company that values your dedication and offers a supportive work environment. Apply now!
What we offer:
- $27 per hour
- Paid weekly
- Variety of shifts to suit your lifestyle
- Work close to home if you live in South/East Auckland
- Opportunity to work with a leading company
Our consultants go above and beyond to be fair, lead you to success, care for your well-being and prioritise your safety.
Your duties will include, but are not limited to:
- Operation of class 2 truck to transfer stock between locations onsite
- Operating counterbalance forklifts
- Handling goods and materials safely
- Adhering to safety standards and procedures
- Assisting with general warehouse operations
The ideal candidate will have:
- Ability to commit to the role
- A valid counterbalance license
- A class 2 driver's license
- A positive attitude and a strong work ethic
Lowie Recruitment is an equal opportunity employer. We are members of Diversity Works NZ and the Recruitment & Consulting Services Association (RCSA) of Australia and New Zealand. We are dedicated to providing a service that excels industry standards.
Lowie Recruitment can offer you not just a job, but a career.
Customer Service
Posted 7 days ago
Job Viewed
Job Description
We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.
Key Responsibilities
• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.
Key Attributes
• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service
Posted 7 days ago
Job Viewed
Job Description
We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.
Key Responsibilities
• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.
Key Attributes
• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service
Posted 7 days ago
Job Viewed
Job Description
We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.
Key Responsibilities
• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.
Key Attributes
• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Are you a passionate customer service representative with exceptional communication skills and a keen eye for detail? Join a busy health-based contact centre at Greenlane Clinical, where you will make a meaningful impact while supporting our community. You would be working with a great down to earth team where experience and positive attitude will be valued.
Key Responsibilities:
- Process incoming internal and external calls efficiently
- Address patient inquiries and provide outstanding service
- Collaborate with a down to earth team in a fast-paced environment
- Receive comprehensive training to set you up for success
What We are Looking For:
- Excellent communication skills, with the ability to handle queries and complaints effectively
- A calm demeanour under pressure, ensuring a positive experience for callers
- Previous experience in a call centre environment
- A proactive attitude and adaptability, allowing you to hit the ground running
- Intermediate to advanced knowledge of MS Office, with a quick ability to learn new systems
- Health sector experience is preferred, as familiarity with medical terminology is a plus
Position Details:
- Temporary role starting ASAP
- Commitment of 6 months, with the potential for permanent placement
If this sounds like the opportunity for you and you have a keen interest or previous experience in healthcare and customer service, we want to hear from you!
Take the next step in your career and apply now!
Be The First To Know
About the latest Counter staff Jobs in New Zealand !
Senior Customer Service
Posted 7 days ago
Job Viewed
Job Description
In this role you will be providing customers with excellent sales service and maintaining Branch Performance Standards. You will be supporting the Branch Manager with running branch operational requirements while leading from the front and being a role model in customer engagement and solution selling practices
Key Responsibilities
• Providing sales support for all branch customers
• Liaising with Internal sales teams for contract sales fulfilment as appropriate
• Provide operational cover for the Branch Manager and other senior branch staff when they are off site
• Building and maintaining internal relationships with procurement and demand management teams
• Filling out dockets/credits/checking dockets/pricing of dockets and ensure that are all dockets are approved and signed off
• Completing administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits
• Operation of forklift for movement of product around the site and stack and store product to the required standards
Key Attributes
• Excellent customer service skills are paramount
• Flexible, reliable and customer focused
• Strong communication skills, both verbal and written
• An advanced knowledge of Hynds products and application knowledge
• A good understanding of infrastructure overall, three waters and experience or qualification in the infrastructure and or civil industry is advantageous
• NZ driver licence full class 1 and F endorsement
• Ability to physically handle and move products up to 20 kg
Who we are:
Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.
We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.
Pre-employment checks:
Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.
Customer Service Representative
Posted 16 days ago
Job Viewed
Job Description
Service Foods Hamilton is seeking a motivated and customer-focused individual to join the team as a Customer Service Representative on a part time basis.
The role
As a Customer Service Representative at Service Foods, you will be the primary point of contact for our customers, managing inquiries, processing orders, and resolving issues. Using Salesforce/CRM, you will maintain accurate records and support smooth operational functions. You will collaborate with various departments to ensure seamless order fulfilment and exceptional customer service.
-
Immediate Start
-
Permanent part time role
-
Monday (02.30 pm to 11.15 pm)
-
And every 3rd Saturday, (7.30 am to 12.00 pm)
-
Location: Te Rapa, Hamilton
Key responsibilities include:
-
Provide excellent customer service through efficient order processing, communication, and problem-solving.
-
Build and maintain positive customer relationships while supporting sales and managing accurate data.
-
Engage with customers over the phone to address inquiries and meet their requirements.
-
Process and action customer orders from calls, emails, faxes, and online channels promptly.
-
Accurately enter customer orders into the system Sage/ERP and update records in Salesforce CRM.
-
Prioritize and manage customer backorders for timely delivery.
-
Identify sales opportunities and pursue them to drive revenue growth.
-
Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.
About you
You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.
This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.
Key Attributes:
-
Professional phone manner with the ability to build rapport quickly
-
Proven experience in a Customer Support, call centre, or similar role
-
Strong attention to detail and ability to gather and interpret information
-
Excellent organizational, time management, and decision-making skills in a fast-paced environment
-
Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)
-
Commitment to delivering outstanding customer service
-
Strong understanding of processes, systems, and data entry
-
Excellent interpersonal skills with an empathetic and adaptable approach
-
Reliable transport to and from work
-
Strong literacy, numeracy, and communication skills
-
Knowledge of the food services warehouse industry, NZ food products, and basic ingredients
What to expect
At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility . These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.
We offer a competitive salary, comprehensive benefits, and opportunities for career growth.
Apply Now!
If you thrive in a high-energy environment, enjoy customer services, and are passionate about delivering exceptional service, we’d love to hear from you.
Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa. Shortlisted candidates will be contacted via phone, text, or email.
Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.
Customer Service Assistant
Posted 22 days ago
Job Viewed
Job Description
Customer Service Assistants
AKSHAYA11 ENTERPRISE LIMITED (Coin Saver)
Whangarei
Pay rate :24.00 to 25.00 per hour.
Full time minimum 30 hours per week
We are convenience store based in Whangarei. We are looking for THREE energetic and customer focused Customer Service Assistants to join our team.
Applicants for this role must have full- time availability, willing to work mornings, late evenings and weekends shifts & will be able to be servicing the customers.
Bring your enthusiasm, reliability and dedication and we will offer you a great team environment and a high energy and supportive workplace and strong career progression opportunities. Exceptional customer service is a major component of this position.
Position Summary:
Responsible for providing excellent customer service and money control systems. May establish inventory schedules. Interact with in store customers to promote sales and provide information on product usage. Maintain business records.
Tasks and responsibilities:
1. Service the walk-in customers.
2. Manage the cash register.
3. Ensure customers receive prompt service and quality goods and services
5. Maintain business records as outlined
6. Support local marketing initiatives.
7. Promote sales to walk in clients.
PREREQUISITES:
· Enthusiastic and positive attitude
· Exceptional communication skills
· Strong customer service skills
· Three to six months experience in a customer service role preferred but not mandatory.
· Passionate to exceed individual and store sale targets and KPI’s.
· Loves to contribute to a team environment.
· Must have flexibility on working weekends, days/hours to cover leave and peak trade periods as per the roster as the store is open 8 am to 8 pm all 7 days.
· Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?