2 Cruise Staff jobs in New Zealand
Cruise & Vacation Specialist
Posted 14 days ago
Job Viewed
Job Description
We are seeking a knowledgeable and customer-focused Cruise & Vacation Specialist to join our remote travel team. In this role, you will help clients plan, book, and enjoy unforgettable cruise vacations and leisure travel experiences. If you have a passion for cruises, travel expertise, and love delivering exceptional service from anywhere, this position offers a rewarding opportunity to grow your career remotely.
Key Responsibilities:Client Consultation: Engage with clients via phone, email, or video to understand their cruise and vacation preferences, budgets, and special needs.
Tailored Itinerary Planning: Create customized cruise and vacation packages that include stateroom selection, shore excursions, transfers, and pre/post-cruise accommodations.
Booking Management: Handle all cruise and travel reservations using supplier platforms and booking systems.
Customer Support: Provide ongoing support before, during, and after travel, addressing questions, changes, and any travel-related issues.
Promote Upgrades & Add-Ons: Recommend cabin upgrades, travel insurance, dining packages, and excursions to enhance client experiences and increase revenue.
Stay Current: Keep informed about cruise lines’ policies, promotions, new itineraries, and travel advisories.
Recordkeeping: Maintain accurate client records, payments, and booking confirmations.
Relationship Building: Develop lasting client relationships to encourage repeat bookings and referrals.
Qualifications:-
Experience or strong interest in cruises and leisure travel is preferred.
-
Excellent communication and customer service skills.
-
Detail-oriented with strong organizational abilities.
-
Comfortable working independently in a remote setting.
-
Proficient with travel booking systems or eager to learn.
-
Passion for travel and delivering memorable client experiences.
-
Bilingual skills are a plus but not required.
-
100% remote position with flexible scheduling.
-
Access to exclusive cruise discounts and industry perks.
-
Comprehensive training and ongoing support.
-
Collaborative team environment focused on growth.
Cruise & Vacation Specialist
Posted 14 days ago
Job Viewed
Job Description
We are seeking a knowledgeable and customer-focused Cruise & Vacation Specialist to join our remote travel team. In this role, you will help clients plan, book, and enjoy unforgettable cruise vacations and leisure travel experiences. If you have a passion for cruises, travel expertise, and love delivering exceptional service from anywhere, this position offers a rewarding opportunity to grow your career remotely.
Key Responsibilities:Client Consultation: Engage with clients via phone, email, or video to understand their cruise and vacation preferences, budgets, and special needs.
Tailored Itinerary Planning: Create customized cruise and vacation packages that include stateroom selection, shore excursions, transfers, and pre/post-cruise accommodations.
Booking Management: Handle all cruise and travel reservations using supplier platforms and booking systems.
Customer Support: Provide ongoing support before, during, and after travel, addressing questions, changes, and any travel-related issues.
Promote Upgrades & Add-Ons: Recommend cabin upgrades, travel insurance, dining packages, and excursions to enhance client experiences and increase revenue.
Stay Current: Keep informed about cruise lines’ policies, promotions, new itineraries, and travel advisories.
Recordkeeping: Maintain accurate client records, payments, and booking confirmations.
Relationship Building: Develop lasting client relationships to encourage repeat bookings and referrals.
Qualifications:-
Experience or strong interest in cruises and leisure travel is preferred.
-
Excellent communication and customer service skills.
-
Detail-oriented with strong organizational abilities.
-
Comfortable working independently in a remote setting.
-
Proficient with travel booking systems or eager to learn.
-
Passion for travel and delivering memorable client experiences.
-
Bilingual skills are a plus but not required.
-
100% remote position with flexible scheduling.
-
Access to exclusive cruise discounts and industry perks.
-
Comprehensive training and ongoing support.
-
Collaborative team environment focused on growth.
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