What Jobs are available for Direct Client Interaction in New Zealand?

Our Penrose based client is a leading manufacturer of high-quality, specialty ingredients, supplying a wide range of food, beverage, stockfeed and industrial customers. For over eighty years they have been proud manufacturers and supply to customers across New Zealand, Australia, the Pacific, Asia and beyond.

The Role:

As the company continues to grow, they are seeking an experienced, highly capable Sales Support / Internal Salesperson to join their close-knit team. This is a pivotal role combining customer communication, internal sales coordination, sales administration, and marketing support.

In this role, you will be liaising with customers, ensuring their experience is seamless from enquiry through to delivery. You will work closely with external sales, logistics, and production teams, keeping everything running smoothly while maintaining strong, trusted relationships with valued clients.

Responsibilities:

• Build and maintain strong relationships with customers through proactive communication.

• Respond promptly to customer enquiries regarding products, pricing, and order queries and resolving any issues.

• Monitor customer order patterns and alert the sales team to changes, potential risks, or further sales opportunities.

• Qualify new leads and direct them to the appropriate sales team members.

• Support onboarding for new customers to ensure a smooth transition.

• Maintain accurate client records and track customer activity and sales opportunities.

• Coordinate internally between sales, logistics, and production teams to ensure efficient order fulfilment.

• Provide administrative and project support to the Sales Manager and broader sales team.

• Assist with marketing initiatives, website updates, and promotional campaigns.

• Provide general project management support to the team for key projects or initiatives.

• Prepare presentations, reports, and documentation and provide support to busy manager.

About You

• Experience in a similar account management, internal sales, or sales support, ideally from withing a food manufacturing environment.

• Highly organised, with strong attention to detail and follow-through.

• Confident using Microsoft Office, including MS Word, PowerPoint, Excel and  CRM systems

• Exposure to creative or marketing tools is a bonus.

• Proactive, solution-focused, with piles of initiative.

• Comfortable managing multiple priorities, with a focus on getting results.

• ·A team player with a positive attitude and a genuine commitment to customer service.

• An understanding of logistics or supply chain processes  would be advantageous.

• Proactive, with piles of initiative, solution focused and outcome oriented.

 Rewards:

• Competitive remuneration package as well as

  • Medical insurance for you and your family (Children under 21)

  • Life insurance, 1-year annual salary payout 

  • Insurance cover for GP Doctors visits

  • Super Annuation of total of 7.5% (includes compulsory kiwi saver)

• Opportunities for professional development and training.

If you are someone who can listen, problem solve, think strategically, achieve results, meet deadlines, and deliver a customer service experience that is second-to-none, then this is an outstanding opportunity to join a respected New Zealand manufacturer where you can truly make a difference.

If you think you have the background to be successful in this role, please click the "APPLY NOW" button or send your CV to  /  .

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You’ll provide timely and clear support to make sure customers have a positive travel experience, all from the comfort of home.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment

Main Job Description:

We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.

Responsibilities:

• Provide exceptional customer support via phone, email, and live chat.
• Enter and update customer data in the system, ensuring accuracy and consistency.
• Assist in maintaining and organizing customer records.
• Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
• Collaborate with other departments to resolve complex customer issues.

Skills and Qualifications:

• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Must be respectful and responsible.
• Ability to adapt in a fast-paced environment.

Work Experience and Education:

• No experience required [one on one training would be provided]

//NOTE; Job Referral Manager Michael Johnson

Job Details:

Primary address of work: Auckland
Vacancy number: 1
Employment type: Permanent full time
Minimum hours per week: 30 Hours
Maximum hours per week: 40 Hours
Minimum hourly rate (low salary range): $25/hour
Maximum hourly rate (high salary range): $38/hour

Company Overview

Excellent opportunity to join a successful and well-established Auckland based trading company and become a part of a great team.

Job Summary

The Client Relations Manager is responsible for building and maintaining long-term relationships with clients, ensuring satisfaction with company products and services, and supporting business growth through effective account management and client engagement strategies.

Key Responsibilities

• Develop and maintain strong relationships with existing and potential clients to ensure a high level of satisfaction and retention.
• Act as the main point of contact between clients and the company, resolving inquiries, complaints, and issues promptly and professionally.
• Identify opportunities to upsell or cross-sell products and services that meet client
  needs.
• Coordinate with internal departments such as sales, logistics, and finance to ensure
  smooth delivery of goods and services.
• Monitor client feedback and market trends to provide recommendations for product or service improvement.
• Prepare regular reports on client activity, satisfaction levels, and account performance.
• Support marketing and business development initiatives to attract new clients and
  strengthen the company’s market presence.
• Develop and implement client service policies and procedures to improve service quality and efficiency.
• Assist in contract negotiations, renewals, and pricing discussions with key clients.
• Represent the company in client meetings, exhibitions, and networking events when
  required.

Job requirement: applicant must meet following requirement to apply for this job

• Diploma or Degree in Hospitality Management or related field.
• Minimum 2–3 years of experience in customer service or client relationship management in the hospitality industry.
• Strong communication and interpersonal skills.
• Ability to resolve conflicts with professionalism and tact.

If this sounds like you, click Apply Now!

Great Career Opportunity Awaits!

Hiring now for a January start  – secure your role today, enjoy a summer break, and start fresh in the new year!

Due to an internal promotion, we’re seeking a highly motivated individual with excellent communication and interpersonal skills to join a global, award-winning packaging company in Christchurch.

If you have min of 2+ years of customer service or client account management experience  and are career-focused, this is an exceptional opportunity to grow and thrive.

Why Work Here?

You’ll be working for a secure, successful global company with local manufacturing right here in Christchurch.

• Amazing induction, training, and career progression opportunities over time.

• Work with teams across NPD, procurement, production, finance, and sales, with multiple career opportunities available (expectation of 3–4 years in this role first).

• A company where sustainable packaging and product innovation are central to the business. If you care about the environment and want to work for NZ-made products, this could be a great long-term fit.

• Be part of a supportive, warm, and engaging team who work hard and have fun.

• Competitive salary (depending on experience).

About You

You bring experience in office-based customer service, sales support, or account management , ideally liaising with clients. Experience in manufacturing, print, packaging, labels, or related industries will be highly regarded.

You are:

• A go-getter, customer-centric and always seeking improvement opportunities.

• A positive team player who contributes to a great team culture.

• Professional in your written and verbal communication with B2B clients.

• Strong in planning and organisation, with excellent multitasking ability.

• Detail-oriented, accurate in data entry, and quick to spot errors.

• Calm under pressure with a confident, enthusiastic, ‘can-do’ attitude.

• Technically savvy, with intermediate–advanced Excel skills; CRM experience is advantageous.

• Proactive in suggesting and implementing improvements.

• Ideally, hold tertiary qualifications in Marketing, Business/Commerce, or a similar field (not essential if you have relevant experience).

The Role

This is much more than processing orders. As you grow in the role, you’ll gain exposure across the business and expand your responsibilities.

You will:

• Work within a diverse manufacturing team, coordinating between clients, sales, and production in a CSR team of three.

• Collaborate to problem-solve and deliver client-focused, commercially smart solutions.

• Assist in managing workflow across departments.

• Liaise across the supply chain to ensure orders are on spec and on time, including freight and logistics coordination.

• Create and analyse reports (forecasting, cost analysis, sales reports).

• Manage and maintain CRM and database accuracy.

Location & Hours

•  Location:  Modern offices near Christchurch Airport (office-based role)

• Hours:  Mon-Fri between 8:00 AM – 5:00 PM  (8 hrs/day)

• Start Date:  Early–Mid January (not negotiable)

How to Apply

Apply now with your CV in Word format . We recommend including a cover letter outlining why you’d be a great fit.

Contact:  Chanelle Bryan – Recruitment Specialist   |  

•  First interviews will be conducted via video. 

• Medical, drug and skills-based testing will apply.

• Due to application volumes, only shortlisted candidates will be contacted within 7 working days.

• Applicants must have the right to work in New Zealand .

Marketing Coordinator

We are seeking a motivated and creative Marketing Coordinator to join our team in Auckland. This is an exciting opportunity for someone looking to grow their marketing career in a fast-paced, collaborative environment.

Key Responsibilities

• Assist in the development and execution of digital and traditional marketing campaigns
• Support the planning and delivery of promotional events and brand activations
• Conduct market research and competitor analysis to identify trends and insights
• Work closely with sales and design teams to ensure consistent brand messaging
• Monitor and report on campaign performance using analytics tools
• Coordinate the production of marketing materials (brochures, posters, digital assets)
• Maintain the marketing calendar and ensure timely delivery of all initiatives

Skills & Experience

• Solid understanding of social media, email marketing, and basic SEO/SEM principles
• Strong written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Creative thinker with a proactive approach to problem-solving

Education Requirements

• A tertiary qualification in Marketing, Communications, Business, or a related field is preferred

Why Join Us?

• Supportive and inclusive team culture
• Flexible working arrangements
• Opportunity to grow and develop your skills
• Work on a variety of projects that make an impact

We are seeking a motivated and creative Marketing Coordinator to join our team in Auckland. This is an exciting opportunity for someone looking to grow their marketing career in a fast-paced, collaborative environment.

• Assist in the development and execution of digital and traditional marketing campaigns
• Support the planning and delivery of promotional events and brand activations
• Conduct market research and competitor analysis to identify trends and insights
• Work closely with sales and design teams to ensure consistent brand messaging
• Monitor and report on campaign performance using analytics tools
• Coordinate the production of marketing materials (brochures, posters, digital assets)
• Maintain the marketing calendar and ensure timely delivery of all initiatives

• Solid understanding of social media, email marketing, and basic SEO/SEM principles
• Strong written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Creative thinker with a proactive approach to problem-solving

• A tertiary qualification in Marketing, Communications, Business, or a related field is preferred

• Supportive and inclusive team culture
• Flexible working arrangements
• Opportunity to grow and develop your skills
• Work on a variety of projects that make an impact

Management is the process of planning, organizing, leading, and controlling resources such as people, finances, and materials to achieve organizational goals efficiently and effectively. It involves coordinating efforts and making decisions to ensure that objectives are met while balancing the needs of various stakeholders. Successful management requires strong leadership, clear communication, and the ability to adapt to changing circumstances. Managers play a critical role in guiding teams, optimizing resources, and fostering a positive work environment that encourages growth and productivity.

This position does not require any prior experience as full training will be provided to ensure you develop the necessary skills and knowledge to succeed. We are looking for individuals who have excellent verbal and written communication skills, as these are essential for conveying information clearly and working collaboratively with colleagues, clients, and partners.

Strong problem-solving abilities are also important because managers often face unexpected challenges that require quick thinking and effective solutions. A customer-oriented mindset is highly valued since understanding and meeting the needs of clients or customers is vital for the success of any organization.

The ability to multitask and perform well under pressure is essential in a management role. Managers frequently juggle multiple responsibilities and deadlines, so staying organized and calm in demanding situations helps maintain productivity and team morale.

Flexible availability, including the willingness to work evenings and weekends when necessary, is required to accommodate the dynamic nature of business operations. This flexibility ensures that management can provide support whenever it is needed most.

Finally, a willingness to learn and grow within a team environment is critical. Management is an ongoing journey that involves continuous development and collaboration. Being open to feedback, new ideas, and teamwork contributes to personal and organizational success.

In summary, this management opportunity offers a chance to build valuable skills in leadership, communication, and problem solving, even if you have no previous experience. With full training provided, you can develop your abilities while contributing to a team-focused workplace where flexibility and customer service are priorities. If you are motivated, adaptable, and eager to learn, this role can be a rewarding step in your career path.

Customer Service Representative – Job Description

We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.

As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.

We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.

Key Responsibilities:

• Assist customers with bookings, reservations, inquiries, and complaints
• Maintain accurate and up-to-date records of customer interactions
• Provide clear and friendly communication across multiple channels
• Collaborate with internal departments to meet customer needs
• Handle transactions or payment processing as required
• Promote services, products, and special offers when appropriate
• Maintain a positive and professional image at all times

Requirements:

• No prior experience necessary; full training will be provided
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a customer-oriented mindset
• Ability to multitask and perform well under pressure
• Flexible availability, including evenings and weekends
• A willingness to learn and grow in a team environment

If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.