7 Engineer Support jobs in New Zealand

Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Dispatch Support L2 to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

Client in 190+ countries6000+ Engineers200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individuals achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!

Job Summary:

We are seeking a skilled and reliable Dispatch Engineer to provide on-call, on-site IT support at client locations. This is not a full-time position. The engineer will be engaged and paid on an hourly basis, and is expected to visit the client site only when support tickets are raised that require in-person assistance.

This role is ideal for professionals who are flexible, self-driven, and comfortable with short-notice site visits to resolve hardware and software issues.

Key Responsibilities:

Visit client locations only as needed, based on dispatched support tickets.Install, configure, and troubleshoot software and hardware on Windows and Apple devices (including iMacs).Handle printer installations and break-fix support.Perform on-site tasks such as hardware refresh, asset tagging, redeployment, and reclaim.Coordinate hardware repairs and warranty services.Provide executive (VIP) support and basic AV/conferencing assistance.Manage inventory, including tagging, logging, and reporting hardware movement.Coordinate with vendors for repairs and replacements.Support walk-up users and assist with onboarding when required.Ensure all services align with company standards and client expectations.Maintain detailed ticket logs, status updates, and closure notes through the service management system.

Additional Notes:

This is a contractual, hourly-paid position, not a permanent or full-time role.Engineers will be dispatched only when there is a ticket that requires on-site support.Requirements3–5 years of IT support experience, preferably in field support or dispatch roles.Strong knowledge of Windows and macOS platforms.Basic understanding of network concepts (TCP/IP, Ethernet). Familiarity with printer support and hardware troubleshooting.Certifications like A+, MCP, or equivalent preferred.Excellent communication, customer service, and organizational skills.Willingness to travel to different client sites as needed, sometimes on short notice.Ability to lift and move equipment (up to 50 lbs).Must have access to transportation and be available for on-call assignments.Benefits

Why Join Us?

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation This is a contractual, hourly-paid position, not a permanent or full-time role.Engineers will be dispatched only when there is a ticket that requires on-site support.

Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware,software, and IT assets across multiple locations. Join us for a rewarding career in asupportive, family-like environment where you’ll look forward to coming to work everyday.∙Client in 190+ countries∙6000+ Engineers∙200+ Enterprise ClientsWe foster an open, friendly, and supportive growth-oriented culture where individualsachievements fuel team success. From solving complex IT challenges to celebratingwins together, we put our people first.Start your journey with Excis and grow with us!Job Summary: We are seeking a skilled and reliable Dispatch Engineer to provide on-call, on-site IT support at client locations. This is not a full-time position. The engineer will be engaged and paid on an hourly basis, and is expected to visit the client site only when support tickets are raised that require in-person assistance.This role is ideal for professionals who are flexible, self-driven, and comfortable with short-notice site visits to resolve hardware and software issues.Key Responsibilities: Visit client locations only as needed, based on dispatched support tickets.Install, configure, and troubleshoot software and hardware on Windows and Apple devices (including iMacs).Handle printer installations and break-fix support.Perform on-site tasks such as hardware refresh, asset tagging, redeployment, and reclaim.Coordinate hardware repairs and warranty services.Provide executive (VIP) support and basic AV/conferencing assistance.Manage inventory, including tagging, logging, and reporting hardware movement.Coordinate with vendors for repairs and replacements.Support walk-up users and assist with onboarding when required.Ensure all services align with company standards and client expectations.Maintain detailed ticket logs, status updates, and closure notes through the service management system.Additional Notes: This is a contractual, hourly-paid position, not a permanent or full-time role.Engineers will be dispatched only when there is a ticket that requires on-site support.Requirements3–5 years of IT support experience, preferably in field support or dispatch roles. • Strong knowledge of Windows and macOS platforms.• Basic understanding of network concepts (TCP/IP, Ethernet).• Familiarity with printer support and hardware troubleshooting.• Certifications like A+, MCP, or equivalent preferred.• Excellent communication, customer service, and organizational skills.• Willingness to travel to different client sites as needed, sometimes on short notice.• Ability to lift and move equipment (up to 50 lbs).• Must have access to transportation and be available for on-call assignments.Benefits

Why Join Us?At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your

technical expertise directly enhances user satisfaction and operational success. We

offer a supportive environment that encourages professional growth, continuous

learning, and collaboration across diverse technologies. Enjoy competitive

compensation and the chance to contribute to a global IT leader that values innovation

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**  
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:   
+ Identity Synchronization Technologies 
+ Authentication and Authorization Management 
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)  
+ Identity Management 
+ Federation 
+ Security Management 
+ B2B, B2C 
+ Role based access control, Permissions management 
+ MFA 
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams) 
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.  
**Preferred Qualifications:**   
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: 
+ Azure Active Directory 
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc) 
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) 
+ Identity and Access Management 
+ Office 365 Identity Management 
+ Cloud Domain Management 
+ Cloud User Management and configuration 
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required Qualifications:**  
+ 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 
+ 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below:   
+ Identity Synchronization Technologies 
+ Authentication and Authorization Management 
+ Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc)  
+ Identity Management 
+ Federation 
+ Security Management 
+ B2B, B2C 
+ Role based access control, Permissions management 
+ MFA 
English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g. TOEFL, TOEIC, Cambridge English Exams) 
Flexibility to adapt working hours according to business needs, including weekends and be part of on-call rotations. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.  
**Preferred Qualifications:**   
+ 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: 
+ Azure Active Directory 
+ Identity Synchronization Technologies (Dirsync, AAD Connect, FIM.etc) 
+ Active Directory Federation Services (ADFS) - or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) 
+ Identity and Access Management 
+ Office 365 Identity Management 
+ Cloud Domain Management 
+ Cloud User Management and configuration 
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Are you.
Interested in kick starting your Carrer (Final Year Apprentice or Newly Qualified)
Interested in working for an international and diverse company?
Interested in a field-based role?
Interested in strengthening your problem-solving skills?
Interested in working for a company that is dedicated to sustainability?
Interested in working for a company with a "make it happen" spirit
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We offer:
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities to progress
The primary role of a _Junior_ _Field Service Technician_ is to provide repair and preventative maintenance services for all Hach Process and Laboratory Analytical equipment while promoting customer satisfaction and maintenance contract growth across the region.
This position is part of the _Service Department_ located in Mount Wellington, Auckland, New Zealand and will be _onsite and remote._
**In this role, a typical day will look like:**
+ Use established ISO work instructions to provide repair and preventative maintenance services for all Hach equipment.
+ Work cooperatively with Service team and field sales staff to promote customer satisfaction.
+ Be highly motivated and able to work with supervision.
+ Actively promote contractual service agreements and upgrade purchases of new equipment.
+ Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
+ Extensive travel will be incurred within New Zealand, North and South Island.
**The essential requirements of the job include:**
- Final Year Instrumentation and process control Apprentice or recently
qualified.
- Final Year Electrical Apprentice or recently qualified.
- Willingness to learn from Senior Service Technicians and develop your skills.
- Candidate must have the right to live and work in New Zealand.
At **Hach** ( ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Diversity, Equity, and Inclusion | Veralto ( **:** At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Field Service Engineer for Beckman Coulter Diagnostics is responsible for providing the highest standard of technical service and support to our customers.
This position is part of the service department located in North island, New Zealand and will be an onsite position. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Northern Team and report to the Regional Service Manager responsible for service calls and install base. If you thrive in a non-monotonous daily challenges, multifunctional team, and, fast paced environment, role and want to work to build a world-class Service organization-read on.
In this role, you will have the opportunity to:
+ Prove your technical ability to troubleshoot and repair complex instrumentation
+ Focus on performing preventative services to improve instrument reliability.
+ Work closely with Regional Service Managers to ensure effective first-time fix rates
The essential requirements of the job include:
+ Equivalent of 2 years in industry experience in service, technical support or plant maintenance
+ Tertiary qualifications in Electrical Engineering, Mechanical Engineering or Biomedical Engineering.
+ Ability to work independently and self-motivated
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel - list specifics 30% travel, overnight, within territory or locations
+ Must have a valid driver's license with an acceptable driving record
It would be a plus if you also possess previous experience in:
+ An electrical or restricted license would be an advantage.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .