30 Grocery Manager jobs in New Zealand

About Us

New Zealand Moon Limited operate two small but busy mini marts in Wellington, serving our local community with a wide range of everyday essentials. To support our day-to-day operations, we are looking for a reliable and experienced Retail Manager to take care of the stores and lead our small team.

Ideal candidates must have the followings:

• 2 years relevant experience or a Level 4 or above relevant qualification.

• Must be able to work on weekends and work overtime.

• Must be flexible to work early-morning and late-night shifts.

• Strong commitment to excellent customer service and team management.

Job Responsibilities:

• Overseeing day-to-day operations of two mini marts.

• Supervising, training, and supporting staff to ensure smooth service.

• Monitoring stock levels, checking deliveries, and ordering from suppliers.

• Managing store presentation, cleanliness, and health & safety compliance.

• Serving customers when required and handling customer complaints professionally.

• Preparing staff rosters and ensuring appropriate shift coverage.

• Maintaining sales, expenses, and other administrative records.

• Supporting the owner in planning promotions and improving store performance.

In return we will offer:

• A stable position in Wellington.

• Supportive and friendly team environment.

• Competitive hourly rate ranging from $30 – $35 per hour.

• Good hours 30 to 40 hours per week.

If you feel like this job is right for you, please submit your CV with a cover letter by clicking "APPLY" now.

Please note: Candidates must have the right to work in New Zealand. Applicants for this position should be NZ citizens or NZ resident visa holders.

We may ask you to provide a reference check as well as confirming you do not have a criminal record in the past.

JOB DESCRIPTION-
Job Title- Retail Manager
32- 40 hours weekly
Pay rate- $30- $35 per hour

No. of positions- 1

The ideal candidate will be responsible for managing the store, leading the team, ensuring excellent customer service, and driving sales performance. Manager Job duties will include the below tasks but are not limited to:

• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.

• Responsible for ensuring high levels of customer’s satisfaction through excellent service.

• Managing and motivating a team to increase sales and ensure efficiency

• Managing stock levels and making key decisions about stock control.

• Analysing sales figures and forecasting future sales.

• Analysing and interpreting trends to facilitate planning.

• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews

• Providing feedback to the store staff

• Providing or organising training and development

• Deal with the suppliers to ensure best quality and price

• Keep records of sales and other financial transactions

• Determine the service standards and ensuring standards for quality,

  customer service and health and safety are met all the time

• Undertake and manage budgeting; scheduling expenditures; analysing

  variances; initiating corrective actions.

• Organising special promotions, displays and solely responsible for price

  setting of all the products keeping in view the overall profitability of the

  business

• Formulates pricing policies by reviewing merchandising activities;

  determining additional needed sales promotion; authorizing clearance

  sales; studying trends.

• Updating colleagues on business performance, new initiatives and other

  pertinent issues.

• Ensure to meet health and safety regulations.

• Maintaining awareness of market trends in the retail industry,

  understanding forthcoming customer initiatives and monitoring what

  competitors are doing

• Initiating changes to improve the business, e.g. revising opening hours to

  ensure the store can compete effectively in the local market

• Responding to customer complaints and comments.

• Fostering awareness and encouraging interest in the products through promotional activities and advertising strategies.

• Making hiring decisions to meet business needs

2 Years of work experience OR Level 4 OR Higher qualification is preferable

KV Pvt Limited trading as Birkenhead Takeaway & Superette

We are looking for a Retail Manager to join our busy store in Auckland. This business is open 7 days a week and the role require working a variable roster from 6:00 am to 10:00 pm on weekdays, Saturday between 6:00 am to 8:30 pm and Sunday between 8:30 am to 7:30 pm.

About the role

This is an opportunity to contribute to a dynamic and friendly team where excellence, success and people are valued and rewarded. The job involves having the capability to work with and lead a team on a variety of tasks throughout the day. You will use your business management skills and retail experience to successfully run the store. This is largely a people and sales focussed role whilst managing all operational elements of the store to ensure best practise.

As part of this role, you will be responsible for performing the following tasks to the highest standards (but not limited to):

●    Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.

●    Develop and implement strategies to maximise sales and profitability, including setting sales targets, analysing sales data, budgeting for the store and identifying areas for improvement.

●    Train, mentor and motivate retail staff to deliver outstanding customer service and achieve sales goals.

●    Manage inventory levels, replenishment, merchandising and financial transactions to optimise product availability and presentation.

●    Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.

●    Ensure compliance with company policies, procedures, and safety standards.

●    Build and maintain strong relationships with customers, suppliers and other stakeholders.

●    Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.

Qualification, Experience and Attributes Required

●    A relevant level 8 or above qualification, or 3 years of relevant industry experience.

●    Strong leadership skills with the ability to inspire and motivate a team.

●    Excellent communication and interpersonal skills.

●    Solid understanding of sales and customer service principles.

●    Ability to analyse sales data and implement effective strategies.

●    Ability to work flexible hours including weekends and public holidays as required.

●    Ability to work on feet for extended periods.

●    Reference check from your employer(s).

Pay & Benefits

●    Full time permanent employment.

●    Minimum of 30 hours/week guaranteed.

●    Pate rate ranges between $23.50/hour - $23.50/hour.

●    Great opportunity for growth.

●    Friendly and supportive working environment.

Drug and Alcohol tests will be carried out on the successful candidate prior to starting employment.

If you are keen and motivated to learn what it takes to be successful in this role don’t delay apply now with your CV and Cover letter.

Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV. May be open to sponsorship for the right candidate.

We look forward to hearing from you.

We are looking for an experienced, enthusiastic and capable candidate for the Store Managers position to autonomously manage the day-to-day operations of our busy store.  It is a Full-time role working minimum 30 hours per week. 

Location - Tokoroa

You would be required to perform the following duties not limited to

• Review sales records, sales trends and take appropriate measures.

• Contribute to team effort by accomplishing related results as needed.

• Make a full list of all stock, maintain stock levels and determine how popular an item is before ordering new stock 

• selecting and dealing with suppliers including negotiation of prices and placing relevant orders. 

• Receiving and checking orders from suppliers to ensure accuracy. 

• Ensure correct and accurate invoicing of ordered products. 

• Review and compare prices of competitor stock and ensure that stock is competitively priced. 

• Ensure stock is properly priced and displayed. 

• Buying goods and selling goods according to an agreed budget. 

• Balancing the till and managing day to day banking and financial transactions. 

• Answer the company phone in a friendly and engaging way. 

• Meet and greet customers and state that they can ask you for further assistance if necessary. 

• If necessary, help customers to choose items, advising of any promotions and then accurately collecting payments at the counter. 

• Communicating with customers to review the quality of products and service and noting any questions or concerns they may have. 

• Dealing with customer complaints in a satisfactory way. 

• To look for opportunities to improve procedures, and make improvements to purchasing and marketing policies.

• Purchasing, ordering and monitoring incoming goods

• Promoting and advertising the store’s goods and services

• Maintain security controls cash, keys, alarms and stock and financial responsibilities

• Managing stock levels and making key decisions about stock control and pricing, including implementing stock control systems, stock tracking, purchasing.

• Serving customers, advice and recommend products and add on products

• Follow up on customer complaints/comments quickly

• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

• Ensure availability of merchandise; determining and maintaining stock levels.

• Set pricing policies by reviewing merchandising activities; 

• Determine needed sales promotion; authorizing clearance sales; studying trends, studying market pulse.

• Ensure Occupational Health and Safety requirements are adhered to

• Maintain the stability and reputation of the store by complying with legal requirements.

• Determine marketing strategy changes by reviewing sales records, sales trends and take appropriate measures.

• Maintain professional and technical knowledge

Note: Any other related task may be allocated from time to time as assigned by the employer/owner in writing. 

Job pre-requisites:

• Relevant qualification OR

• Relevant Work Experience

• Able to work long and flexible hours including early morning and weekends.

We need people who are committed and turn up to work on time unless they have a reasonable excuse.

We do not believe that our standards are too high or too unrealistic. We are more than happy to provide all the training necessary as long as candidates can provide the above characteristics and the pre-requisite for the role. This is a highly committed role, if you feel like you are up for the challenge, then look no further, this role may be what you have been searching for!

Sri Narasimha Swamy Limited is looking for a Store Manager to join our store in Auckland.

Known for our quality food and welcoming atmosphere, we are looking for passionate and reliable Store Manager who is passionate about leading a team, maintaining inventory and upholding quality standards. We are open 7 days a week and the role require working a variable roster between Monday to Sunday as per business needs including late night during the weekend.

About the Role

As the Store Manager, you will be responsible for overseeing the day-to-day operations of our busy store. You will ensure that all aspects of service run smoothly, maintain high standards of food safety and foster a positive work environment. Your leadership will be key to delivering top-notch customer service and achieving our business goals. Your responsibilities will include:

●    Motivate and lead a team of service staff to provide exceptional customer service.

●    Oversee day-to-day operations, ensuring efficient workflow and high-quality service .

●    Maintain a customer-centric focus, addressing customer concerns and ensuring a positive dining experience for all customers.

●    Monitor and manage inventory levels, coordinate with suppliers and ensure proper stock levels for smooth store operations.

●    Oversee budgeting, cost control and financial reporting to contribute to the store’s profitability.

●    Develop and implement strategies to maximise sales and profitability including setting sales targets, analysing sales data and identifying areas for improvement.

●    Create and manage staff schedules, balancing workload and optimising labour costs.

●    Assist with staff recruitment and provide ongoing training and development opportunities for staff to enhance their skills and promote career growth.

●    Support overall business management and strategic planning.

●    Prepare and maintain daily sales reports, cash reconciliation and petty cash.

●    Promote menu items, create specials and undertake the necessary advertising.

●    Ensure compliance with all policies and local regulations including health and safety standards.

●    Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.

●    Perform any additional duties as requested by the Director.

Qualification, Experience and Attributes Required:

●    Minimum of 3 years of proven work experience as a Manager within the hospitality industry, or a bachelor degree or higher qualification in Hospitality, Business Management or a related field.

●    Ability to work in a fast-paced environment and make quick informed decisions.

●    Ability to work independently and as part of a team.

●    Ability to maintain a professional demeanour when interacting with customers and colleagues.

●    Excellent time management skills to complete tasks within specified timeframes.

●    Knowledge of health and safety regulations.

●    Excellent food hygiene practices.

●    High standard of personal hygiene and presentation.

●    Team player with effective communication skills.

●    Ability to work flexible hours, including evenings, weekends and public holidays as required.

Pay & Benefits:

●    Full-time permanent employment.

●    Minimum of 30 hours/week guaranteed.

●    Hourly rate ranges between $23.50 - $23.50 .

●    Opportunities for professional growth.

●    Flexible and balanced roster ensuring work-life balance.

●    Friendly and supportive working environment.

Application Requirements:

If you are keen and motivated to learn what it takes to be successful in this role don’t delay apply now with your CV and Cover letter.

Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV. May be open to sponsorship for the right candidate.

We look forward to hearing from you.

A fantastic opportunity to embark on a Management role is here!


As the Store Manager, you will effectively manage the day to day operations of the restaurant while ensuring customer satisfaction, team member satisfaction and maximizing profits.

Your responsibilities will include:
• Providing overall leadership in the restaurants
• Human Resources functions such as performance management, scheduling, communicate and apply all company policies, recruitment and selection, discipline, coaching and training all team members, and conduct performance appraisals.
• Maintaining all financials such as inventory control, forecasting productivity, financial
reporting, control cost of sales and cost of labor.
• Attain financial target.
• Execution of local marketing campaigns and implementing new promotions.
• Responsible for making the deposit every morning at the bank.
• Responsible for managing cash issues (cash short).
• Ensuring adherence to Occupational Health and Safety Act
• Maintaining awareness of competitor's promotions, trends and growth.
• Ensuring the restaurant team maintains the highest possible level of customer service.
• Handle customer enquiries and complaints appropriately, through to resolution and ensure effective interactions with customers at all times.
• Ensuring quality of the product and that all Pizza Hut standards are execute properly.
• Ordering product and maintain good relations with suppliers.

Store Manager Requirements:
1. Diploma level qualification (Hospitality or Business) or
2. Two years of work experience in management, full time, of working at fast food industry.
3. Relevant numerical skills.
4. Good oral/written communication skills.
5. Strong analytical/decision making skills.
6. Basic computer literacy.

Store Manager is expected to work a minimum of 32 hours a week with a weekly payroll.

Hours are rostered on a weekly basis and might include weekend shifts.

MA Foods Limited, operating as a K-Chicken franchise in Napier city, is seeking a skilled Store Manager to oversee the strategic management and operational autonomy of the retail establishment. The successful candidate will be responsible for independently managing the store’s operations, including strategic planning, financial control, staff management, and ensuring compliance with franchise policies and local regulations.

Job Description:
Key Duties and Responsibilities:
1. Independently determine the product mix, stock levels, and service standards for the retail establishment.
2. Formulate and implement local purchasing strategies, identifying and selecting suppliers within the parameters allowed by the franchise.
3. Develop and execute local marketing campaigns and promotional activities, including social media initiatives, within the franchisor’s branding guidelines.
4. Independently set and adjust pricing strategies, promotional offers, and discounts subject to franchisor approval where required.
5. Maintain comprehensive records of stock levels, inventory, and financial transactions, overseeing accurate reporting and reconciliation.
6. Prepare, manage, and monitor the store's budgets, including forecasting and controlling operational costs such as labour, food, and marketing expenses.
7. Exercise independent authority over staff selection processes, including recruitment, onboarding, ongoing training, performance evaluation, and personnel management.
8. Ensure compliance with occupational health and safety regulations, food hygiene standards, and franchise-specific operational protocols.
9. Liaise strategically with the franchisor to introduce new menu items and operational changes that reflect local market preferences and customer feedback.
10. Oversee the implementation of technological and operational enhancements within the store to optimize efficiency and profitability.

Required Skills and Qualifications:
NZQF Diploma Level-4 or higher qualification, OR At least three years of relevant experience in retail management, demonstrating substantial managerial autonomy and operational oversight.
Minimum hours per week: 30 and maximum hours per week: 40
Demonstrated experience in retail management with full operational accountability.
Proven capability in strategic planning, budgeting, financial control, and decision making.
Strong leadership and team management skills with the ability to independently handle all staffing issues.
Advanced knowledge of marketing, pricing strategies, inventory management, and supplier negotiation.
Excellent understanding of compliance with health, safety, and food regulations.
Ability to independently make decisions within the operational guidelines provided by the franchisor, ensuring substantial managerial autonomy.
Must have a valid status to work in New Zealand.
Full driver's licence.
Clean character check.
Willing to undergo drug and alcohol testing.
Employment Conditions:
This is a full-time managerial position based in Napier city
Flexibility to accommodate varied working hours, including weekends and public holidays.

We are currently seeking a dedicated Store Manager to oversee the day-to-day operations of our busy store. This role is essential in ensuring smooth operations, maintaining high standards, and creating a welcoming atmosphere for our customers. 

Job Responsibilities

• Oversee day-to-day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.
• Manage store profitability and control expenses, including labour costs, inventory levels, and handling cash and inventory shortages.
• Maintain adequate stock levels, core product range, and effective merchandising.
• Develop and implement pricing strategies to ensure competitiveness while maintaining profitability.
• Plan and execute promotional campaigns, including seasonal and holiday promotions, to drive sales and attract customers.
• Monitor and optimize the product mix to meet customer demands and maximize sales opportunities.
• Ensure compliance with Employment and Health & Safety Legislation at all times.
• Negotiate supply and pricing agreements with suppliers to optimize costs.
• Complete daily, weekly, and monthly banking and turnover reports.
• Prepare annual budgets and work to achieve store performance goals within budget constraints.
• Implement and enforce daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-maintained.
• Conduct regular stock takes according to company policy.
• Continuously enhance store performance and uphold high standards in customer service.

Person Specification

• Must have either relevant Bachelor Level 7 or three years of relevant work experience
• Strong numerical data analysis skills
• Ability to work well under pressure
• Able to multitask and prioritize tasks
• Able to work during weekend and public holiday 

Location: Omaru     

Number of Position: 1

Duration: Permanent fulltime – 32 hours per week

Wage Rate: $24 - 25 per hour

D & G Supermarket , a busy, 24-hour convenience store in Whangarei, Northland , is committed to providing essential groceries, snacks, and beverages to our community at any
hour. We pride ourselves on offering convenience, value, and excellent customer service in a
welcoming environment.

We are seeking an experienced Store Manager to oversee daily operations, lead our team, and ensure a well-organised, customer-focused shopping experience.

Key Duties:

• Strategically plan and organize all aspects of store operations to ensure efficiency, profitability, and compliance with company policies and regulatory standards.

• Develop and manage store budgets, monitor key financial indicators, and implement cost-saving initiatives to meet or exceed financial performance goals.

• Establish effective pricing strategies that balance competitiveness with profitability.

• Oversee stock forecasting, ordering, and inventory control to reduce shrinkage and maximize margins.

• Design and execute innovative marketing campaigns and promotional activities, using market trends and sales data to boost customer engagement and drive revenue growth.

• Exercise strong control over financial performance, expenses, compliance, and
operational processes to ensure sustainable business growth and continuous improvement.

• Recruit, train, and supervise staff, fostering a motivated, customer-focused team through clear communication, coaching, and performance management.

• Uphold high standards of customer service by addressing escalated issues promptly, ensuring a positive shopping experience that builds customer loyalty.

• Ensure full compliance with health, safety, employment, and legal requirements, maintaining a safe and secure environment for staff and customers.

Work Hours and Pay:

• Minimum of 30 hours per week.
• Hourly rate: $27.00 – $34.00

Other Requirements:
• Minimum of 2 years of relevant work experience.
• Availability to work in rotating shifts, including weekends and nights.
• Strong interpersonal, organisational, and time management skills.
• Physically capable of standing for extended periods in a fast-paced environment.
• Reliable, proactive, and detail-oriented.
• Strong problem-solving skills with a methodical approach to tasks.