9 Hotel Positions jobs in New Zealand

We've been BUZZed to find a true hotel professional to embark on a journey and launch a new property in Auckland in 2024!We’ve been BUZZed to find a true hospitality professional to embark on a new journey in their career. With the current GM having held the hot seat for over 5 years, we are looking for someone to guide the team and continue the BUZZ! With an exciting refurbishment and rebrand on the horizon, we need a seasoned General Manager to guide them through this process and be the face of the hotel.BUZZing!

Situated in Auckland, we are seeking an inspirational leader with strong business acumen to lead the hotel operations. As the general manager you will play a strategic role in establishing the hotel as a market leader, particularly in the MICE market. You will be responsible for driving success and managing all aspects of this property. Driving revenue, delivering financial targets, fostering a positive team culture, and steering a team to provide memorable guest experiences will be part of your DNA. 

Key Responsibilities:

• Leadership and Strategy:  Lead and inspire a high-performing team, setting strategic goals aligned with the company's vision. Drive growth initiatives and oversee day-to-day operations with excellence.
• Financial  & Business Management:  Monitor budgets, financial reports, and key performance indicators to ensure fiscal responsibility and drive revenue growth.
• Community Engagement:  Uphold exceptional standards of service and guest satisfaction. Implement strategies to continuously enhance the customer experience, ensuring our brand remains synonymous with sophistication and quality.
• Team Development:  Foster a culture of teamwork, professional development, and employee engagement. Provide mentorship, guidance, and training to build a strong, motivated team.

It’s essential you have prior 5+ years as a Hotel General Manager, preferably in Auckland and have an in-depth knowledge of the MICE sector. Those with re-branding / working with an international brand on a S&M agreement would be BUZZing!

Salary package is negotiable based on past experience but we see it in the $200 - $220K bracket. 

As local knowledge is essential, Sponsorship is not available for this vacancy. Please respect our process. 

Requirement / a must (Please do not apply if you do not meet the following):

1. Must be fluent in English (including speaking, listening, reading, and writing), fluence in Mandarin speaking and writing
2. Proficient in using MS Word and Excel, as well as social media APPS.
3. At least one year of experience in hotel services.
4. Hospitality graduate, with prior cafe experience considered an advantage.
5. Responsible/mature, with excellent service awareness and team work spirit.
6. Able to work long-term and stably, doing cleaning, basic maintenance, repair, and gardening.
7. Must have a valid work visa and be able to start immediately.

We offer:

1. Salary increases after three months.
2. Accommodation provided, including utilities (water, electricity, internet), and parking.
3. On-the-job skill training.
4. Potential opportunity for promotion to Hotel Manager.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** JW Marriott Auckland, 22-26 Albert Street, Auckland, New Zealand, New Zealand, 1010VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand, 1010VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Hotel Cleanliness Expert in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travelers.
**Position Summary:**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Hotel Cleanliness Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Hotel Cleanliness Expert makes sure the spaces in the hotel help create a great guest experience.
+ Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Assist other employees to ensure proper coverage and prompt guest service.
+ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
+ Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or housekeeping office directly for urgent repairs and preventative maintenance issues.
+ Respond promptly to requests from guests, Front Desk, or At Your Service requests.
+ Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed.
+ Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk.
+ Conduct room cleaning according to Clean Matters specifics and guidelines
+ Clean public and employee restrooms and showers, including stocking bathroom with adequate paper goods and soap, cleaning all surfaces, and emptying trash.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Hotel Cleanliness Experts - to get it right for our guests and our business each time.
**Critical Competencies**
+ Interpersonal Skills
+ Customer Service Orientation
+ Teamwork
+ Diversity Relations
+ Personal Attributes
+ Safety Orientation
+ Presentation
+ Dependability
+ Integrity
+ Positive Demeanor
Our Benefits:
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Four Points Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now!
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Who we are**
At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city's skyline in one of midtown's tallest buildings, where we've masterfully preserved the historic charm of the original façade - once home to Dexter and Crozier's "The Motor House" - while creating a fresh, modern hospitality experience.
We're on the hunt for a team focused, client experience obsessed, **Sales Coordinator** to join our team. You'll support the sales and reservations teams with sales support activities to assist in fulfilling our commercial strategy and deliver exceptional client experiences.
**A little taste of your day-to-day**
+ Be the vital link connecting our Sales, Revenue, and Reservations teams, by consolidating updates and sharing information proactively across teams
+ Assisting with preparing compelling proposals and contracts
+ Get hands-on with exciting sales initiatives - think site inspections, client entertainment, and familiarsation visits that showcase what makes us special
+ Be a consistent point of contact for clients, managing requests and issues with efficiency and professionalism
+ Keep your finger on the pulse of competitor activity and collate insights to inform our sales and revenue strategy
+ Assist with sales plans, campaigns and promotional activity for the hotel, including tradeshows
**What we need from you**
+ 1+ years of experience in a sales or administration environment
+ High attention to detail - you'll have a sharp eye and catch what others may miss
+ Confident and tenacious approach
+ Stellar client management skills with a knack for solving problems and staying organised
+ A solid grasp of market trends and what makes customers tick
+ Natural communication skills that help you connect with anyone
+ An ability to demonstrate flexibility and adaptability to meet changing environments
+ A true team player who thrives in fast-paced environments and knows how to juggle priorities like a pro
+ Legal right to work in New Zealand
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Who we are**
At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city's skyline in one of midtown's tallest buildings, where we've masterfully preserved the historic charm of the original façade - once home to Dexter and Crozier's "The Motor House" - while creating a fresh, modern hospitality experience.
We're on the hunt for a team focused, guest experience obsessed, **Reservations Agent** to join our team. You'll be the first point of contact for many of our future guests, setting the tone for their Hotel Indigo Auckland experience. Working closely with our Reservations team, you'll help process booking requests and ensure our guests receive a memorable experience from their very first interactions with us. Please note this role is **part time** and will be required to cover weekends.
**A little taste of your day-to-day**
+ Processing individual and group reservations through various channels including phone, email, and online booking systems
+ Providing detailed information about our rooms, rates, packages, and local area to guests
+ Following up on reservation inquiries promptly and professionally
+ Maintaining accurate guest profiles and booking details in our reservation systems
+ Supporting the implementation of revenue management strategies
+ Assisting with group bookings and working closely with our sales team
+ Ensuring all reservations meet IHG brand standards and guidelines
**What we need from you**
+ A positive attitude - experience is great, but enthusiasm is essential!
+ Someone who loves getting the details right and keeping things organized
+ Previous reservations experience within hotels - an understanding of hotel PMS systems (Hotel Key is ideal!)
+ Excellent communication skills with a professional telephone manner
+ The ability to juggle multiple tasks while maintaining attention to detail
+ Ability to work weekends and work independently
+ Higher education qualification or equivalent experience
+ Legal right to work in New Zealand
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Who we are**
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city's skyline in one of midtown's tallest buildings, where we've masterfully preserved the historic charm of the original façade - once home to Dexter and Crozier's "The Motor House" - while creating a fresh, modern hospitality experience.
We're on the hunt for a passionate **Part-time Housekeeping Attendant** to bring their magic to our vibrant housekeeping team. As a Housekeeping Attendant, you'll play a vital role in creating memorable experiences for our guests by maintaining the highest standards of cleanliness and comfort in our rooms. You'll be the behind-the-scenes superstar who transforms each space that reflects our boutique hotel's unique blend of historic charm and modern luxury.
**A little taste of your day-to-day**
+ You'll ensure our rooms exceed expectations by upholding our standards while adding your personal touch to create special, memorable experiences for each guest.
+ Keep your supervisor updated on room service progress and alert them to any repairs needed
+ Keep on top of supplies and amenities and always try to minimise waste within all areas of housekeeping
+ Report, turn in, and/or log all lost and found items according to established procedures
+ Work as part of a team and communicate with other departments as per hotel procedures to
+ Ensure excellent quality and service
**What we need from you**
+ It's a physical role and you'll be on your feet most of the day, so fitness is important
+ Flexibility - with an ability to work a rotating roster, including weekend work
+ Excellent communication skills (both written and verbal)
+ A demonstrated reputation for being a positive team player, with a passion for guest experience
+ Prior experience in a similar role within the hotel industry
+ A passion for curating extraordinary guest experiences
+ Full working rights within New Zealand with no restrictions
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Who we are**
At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area.
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city's skyline in one of midtown's tallest buildings, where we've masterfully preserved the historic charm of the original façade - once home to Dexter and Crozier's "The Motor House" - while creating a fresh, modern hospitality experience.
We're looking for a passionate **Neighbourhood Host** to join our team in a part time role and help ensure our guests are welcomed and supported during their stay. As a Neighbourhood Host, you'll ensure seamless guest services (such as valet parking and assisting with reservations), as well as recommending hidden dining gems, local events, or storytelling about our hotel's unique design and neighbourhood ties. Your warm hospitality and local knowledge will play a key role in making every stay unforgettable.
**A little taste of your day-to-day**
+ Assist with vehicle valet parking services
+ Handle luggage and belongings with care during check-in and check-out
+ Maintain an immaculate, welcoming lobby area
+ Inspire guests by sharing your knowledge of local attractions, events, dining options, and hidden neighbourhood gems
+ Engage guests with stories about our property's unique design, artwork, and connection to the local area.
**What we need from you**
+ A passion for creating memorable guest experiences
+ Valid driver's license with clean driving record
+ Excellent communication and interpersonal skills
+ Team player who collaborates effectively across departments
+ Flexibility to work varying shifts including weekends and holidays
+ Legal working rights within New Zealand
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.