4 IT Support Specialist jobs in New Zealand

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Join our Surgical Robotics team as a Senior Robotic Clinical Support Specialist and support the clinical engagement and utilization of the Hugo Robotic Assisted Surgery in New Zealand. In this role, you will be managing the overall robotic program and driving surgeon engagement and system utilization. Additionally, you will support the local team in raising awareness and expanding our surgeon base in key opportunities by promoting the Hugo RAS System.
The role will be based in the lower North Island region, excluding Taranaki area and support regional sites.
At Medtronic, we believe that patients around the world deserve access to quality care and improved outcomes. Surgical Robotics will expand global access to care and reduce surgical variability through portfolio or robotic and analytics solutions.
Reporting to the Robotic Clinical Specialist (RCS) Manager for Surgical Robotics ANZ, you will work closely with internal and external stakeholders to support the utilization of the Hugo RAS system.
**Responsibilities may include the following and other duties may be assigned:**
+ Supporting product launch and installation activities
+ Working closely with Medtronic Field Service Engineers and hospital staff to support the robotic program
+ Working with RCS Manager to develop and maintain an inventory plan for robotic procedures
+ Training hospital staff to clean and sterilise reusable robotic instruments
+ Working with RCS manager to develop, coordinate, and execute surgeon and OR team training plans
+ Deliver the Hugo RAS Customer Training Program
+ Working with internal stakeholders to arrange proctored cases as needed
+ Maintaining ongoing Hugo RAS system coaching and continuous improvement initiatives
+ Tracking milestones to showcase the value delivered by the Hugo RAS program
+ Supporting the local team in raising awareness for robotic surgery in the hospital
+ Supporting clinical engagement in key opportunities
+ Supporting technology adoption by attending non-Hugo RAS system cases with target surgeons
+ Data management and reporting
+ Supporting the broader RST and core surgical teams in clinical engagement activities
**Required Knowledge and Experience:**
+ Bachelor's degree
+ Demonstrable experience in clinical setting or capital equipment sales
+ Operating Room knowledge or experience
+ Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery
+ Experience in change management
+ Willingness to travel depending on project needs; occasional weekend work as needed
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
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