6 Luxury Travel jobs in New Zealand

We’re looking for a passionate and detail-oriented Remote Lifestyle Travel Agent to join our expanding travel team. In this fully remote position, you will collaborate with clients to craft bespoke travel experiences that align with their unique lifestyles—whether it’s wellness retreats, cultural immersions, luxury escapes, or leisurely getaways. If you love travel planning and enjoy creating meaningful journeys, this is the role for you!

Key Responsibilities:

• Custom Travel Planning: Develop tailored itineraries that reflect each client’s lifestyle preferences, including accommodations, activities, transportation, and dining options.

• Client Engagement: Host virtual consultations to gather travel desires, budgets, and expectations.

• Vendor Liaison: Partner with reputable travel suppliers and tour operators to secure the best pricing and experiences for clients.

• Booking Coordination: Manage the full booking process, ensuring all details are accurate and confirmed.

• Ongoing Support: Provide exceptional support to clients throughout their trip planning and travel, handling any adjustments or challenges with care.

• Market Awareness: Keep informed of current travel trends, destination news, and seasonal offers to provide valuable insights.

• Client Follow-Up: Reach out after trips to collect feedback and foster repeat business and referrals.

Qualifications:

• Background in travel planning, hospitality, or customer service is advantageous.

• Exceptional attention to detail and organizational skills.

• Strong communication and problem-solving capabilities.

• Comfortable with technology, online booking platforms, and virtual client interaction.

• Self-motivated and capable of working independently in a remote environment.

• Genuine passion for travel and helping clients explore new destinations.

What You’ll Receive:

• Flexible, remote work schedule to suit your lifestyle.

• Access to cutting-edge travel tools, vendor partnerships, and exclusive discounts.

• Ongoing training and professional development opportunities.

• Collaborative and supportive team culture.

We are currently seeking a friendly and dependable Online Travel Support Agent to join our fully remote team. In this role, you’ll assist clients with their travel questions, troubleshoot issues, and help manage reservations. You'll play a key role in ensuring that each traveler feels supported, informed, and confident throughout their entire journey.

If you have a passion for customer service, love working in a virtual environment, and enjoy all things travel, this is a great opportunity to turn your communication skills into a rewarding career.

Customer Support: Respond promptly to travel-related inquiries via email, phone, and chat, providing accurate and helpful information.

Reservation Assistance: Help clients with new bookings, itinerary changes, cancellations, and travel updates.

Problem Resolution: Troubleshoot issues related to flights, hotels, transportation, and packages, offering solutions quickly and professionally.

Documentation: Maintain detailed records of client communications, booking changes, and resolutions provided.

Supplier Coordination: Communicate with travel suppliers to resolve client concerns, confirm details, and escalate issues when needed.

Knowledge Updates: Stay current with travel advisories, airline policies, destination restrictions, and vendor promotions.

Upsell Opportunities: When appropriate, recommend value-added services such as travel insurance, upgrades, or excursions to enhance the travel experience.

Post-Travel Follow-Up: Reach out to clients after their trips to ensure satisfaction and build long-term relationships.

• Previous customer service or support experience is preferred.

• Strong written and verbal communication skills.

• Calm under pressure and solution-focused.

• Comfortable using online tools, booking platforms, and CRM systems.

• Self-motivated and able to manage time efficiently in a remote setting.

• Passion for helping others and an interest in travel.

• Bilingual is a plus, but not required.

• 100% remote — work from home or while traveling.

• Flexible scheduling with part-time or full-time options.

• Travel discounts and perks through industry partnerships.

• Supportive team environment with training provided.

THE KIWI TOUR COMPANY LIMITED T/A MaiTrip is growing in travel industry. We sell domestic and international air tickets along with tour packages and cruises. We also assist our clients with the best deals on accommodation, rental cars and travel insurance. We are looking for 2 Travel Consultants to service our customers for our Grafton store in Super City Auckland.

The job is full time permanent with minimum of 30 hours per week in Auckland region. You will be paid $29-35 depending on your skills and experience.

The role requires you :

• Daily processing of bookings, amendments and cancellations ensuring a response/confirmation to all booking requests the same day.
• Confirming all bookings into Tour plan with correct status, margin and price codes
• Liaising with Manager/Director to source necessary information for customer requests, including quotes.
• Answering queries and calculating quotes from customers or agents. 
• Ensuring client customer service issues are addressed promptly. 
• Maintaining profitability of files by following the file checking procedure
• Research, Analyse and recommend ways of improving operations and products and services offered to customers. 
• Actively respond to customer feedback and show initiative to address suitable outcomes to customer enquiries. 
• Managing work priorities to ensure that all clients are receiving service as per contractual obligations.
• Active participation in team 

Education & Experience

Level 1 or equallent

Applicant with relevant travel industry expereince will be preferred .

Appropirate traning will be provided to the right applicant

Apply now with you CV and cover letter And let your career take off with MaiTrip

We are seeking a knowledgeable and enthusiastic Global Travel Consultant to join our remote team. In this role, you will assist clients in planning and booking travel experiences across the globe — from luxury escapes to cultural adventures, family holidays, and beyond. You'll serve as a trusted advisor, helping clients explore international destinations with confidence and ease.

If you're passionate about travel, culturally curious, and thrive on delivering exceptional service, this is the perfect opportunity to work remotely and make a global impact!

Client Discovery: Consult with clients to learn their international travel preferences, needs, and goals.

Worldwide Itinerary Design: Craft personalized travel plans that include global destinations, international flights, accommodations, tours, and excursions.

Booking Services: Manage and confirm all elements of international travel through various supplier systems and booking platforms.

Travel Expertise: Provide clients with destination-specific insights such as visa requirements, cultural tips, currency, and safety guidelines.

Ongoing Support: Act as the main point of contact throughout the travel journey, providing assistance before, during, and after the trip.

Vendor Relationships: Leverage partnerships with global suppliers to access exclusive rates and experiences.

Upsell Opportunities: Recommend upgrades, insurance, and optional excursions to enhance the client’s trip.

Administrative Accuracy: Maintain organized client records, payment details, and itinerary documentation.

• Prior experience in travel, hospitality, or customer service preferred.

• Strong interest in international destinations and cultures.

• Excellent communication and listening skills.

• Organized, detail-oriented, and able to multitask in a remote setting.

• Tech-savvy and open to learning online booking tools.

• Passion for global travel and helping others explore the world.

• Bilingual or multilingual abilities are a plus.

• Work remotely from anywhere in the world.

• Flexible hours with part-time or full-time options.

• Access to exclusive travel deals, training, and global supplier networks.

• Supportive team environment with mentorship and growth opportunities.

We are looking for a creative and detail-oriented Adventure & Leisure Travel Consultant to join our growing travel team. In this fully remote role, you will work with clients to design personalized adventure and leisure travel experiences from start to finish. If you have a passion for planning, love travel, and enjoy curating unforgettable journeys focused on adventure and relaxation, this is the opportunity for you!

Key Responsibilities:

• Itinerary Design: Create customized travel plans tailored to each client’s preferences, including adventure activities, leisure experiences, accommodations, transportation, and dining options.

• Client Consultations: Conduct virtual meetings or calls with clients to gather travel interests, expectations, and budget details.

• Supplier Coordination: Work with trusted tour operators, activity providers, and travel vendors to secure the best options and pricing for clients.

• Booking Management: Oversee all travel bookings and confirmations, ensuring accuracy and a smooth planning process.

• Customer Support: Provide support to clients throughout the planning process and during their trips, handling changes or emergencies with professionalism.

• Travel Research: Stay current on adventure and leisure travel trends, destination updates, and seasonal offerings to enhance itinerary recommendations.

• Post-Trip Engagement: Follow up with clients after their trips for feedback and encourage repeat bookings or referrals.

Qualifications:

• Experience in travel planning, hospitality, or customer service is a plus.

• Strong attention to detail and a knack for organizing complex plans.

• Excellent communication and problem-solving skills.

• Tech-savvy and comfortable using online research and booking tools.

• Self-motivated and able to work independently from home.

• Passionate about travel and helping others explore the world.

What You’ll Get:

• Remote, flexible work schedule.

• Access to industry-leading tools, vendors, and exclusive perks.

• Travel discounts and training opportunities.

• Supportive team environment.