17 Manager On Duty jobs in New Zealand

Shift Manager/Duty Manager

Auckland City, Auckland Aaryan & Kayvan Limited trading as Pizza Hut Grey Lynn

Posted 1 day ago

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Job Description

full-time

REPORTS TO – Store Manager
Pizza Hut is a popular food chain in New Zealand. We are looking for a Shift Manager/Duty Manager in our Grey Lynn Pizza Hut store. Join our team and become part of a fast-paced, customer-focused environment.


Preference will be given to candidates who are already in New Zealand and with relevant work experience.
Full on-the-job training will be provided. Ideal candidates should have at least one-year of relevant work experience in the fast-food industry or Quick Service Restaurant (QSR) or a relevant qualification at level of level 3 or above. This is a full-time permanent position Minimum working hours of 40 per week. Wage rate will range between $25 to $30 per hour depending on prior experience and/or qualification.


Key Responsibilities include, by not limited to:
• Inventory and Stock Management:

  • Inspect ingredient levels, identify shortages, and report to the Store Manager.
  • Place accurate orders to maintain optimum stock levels and ensure proper stock rotation.
  • Check weekly deliveries for accuracy and claim credits for any shortages.

• Quality Assurance and Standards:

  • Maintain product and service quality as per brand standards, including food delivery
    standards.
  • Assist the Store Manager in ensuring compliance with food safety, health & safety, and brand standards to pass internal audits.

• Customer Service:

  • Ensure customer service standards are met by responding to inquiries and resolving
    complaints effectively.

• Team Supervision and Training:

  • Train, evaluate, and manage staff performance within your shift.
  • Resolve staff grievances and maintain a productive team environment within your shift.

• Operational Management:

  • Handle daily cash reconciliations and oversee opening/closing procedures during your shift.
  • Manage equipment repairs and maintenance as needed.

• Promotions and Sales:

  • Actively promote in-store offers, advertisements, and promotions to customers.

• Hands-On Support:

  •  Prepare food items alongside store staff, including dough preparation, pizza making, and cutting.
  • Serve pizzas to customers with a smile, handle transactions, and assist with delivery tasks if required.


Eligibility Criteria:
● Relevant Level-3 Qualification or at least 1 year of relevant Industry experience in a similar role.
● A valid full driver's license.
● Available to work during weekends, late nights and can be on-call when required.
● Good Communication Skills.
● Happy to undergo an alcohol and drug test and Ministry of Justice Check.

● Previous Food Handling experience preferred.
● Good computer skills, including POS handling experience.


Any successful candidates requiring assistance with work visas must meet Immigration New Zealand requirements of a relevant qualification at Level 4 or relevant 2 years of work experience, along with confirmation of their English language at a proficient level.


Apply online and please provide a cover letter, CV, confirmation of prior work experience, qualifications and details of any references, at the time of applying. Only shortlisted candidates will be contacted.

This advertiser has chosen not to accept applicants from your region.

Duty Manager

Auckland City, Auckland Bruno's Restaurant Ltd t/a The Birdcage Tavern

Posted 4 days ago

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Job Description

permanent

We at Bruno’s Restaurant Ltd. t/a The Birdcage Tavern , one of Auckland’s most iconic bars, is on the lookout for a confident and experienced Duty Manager to help lead our front-of-house team.

Located beside Victoria Park, we’re a busy city-fringe pub known for great food, cold drinks, live sports, and good vibes.

As Duty Manager , you will ensure smooth, on‑shift operations: lead your team, maintain standards, deliver excellent customer service, and support a high‑energy hospitality environment. You will oversee both front‑of‑house and bar areas during your shifts, ensuring guests leave feeling welcomed and well‑cared for.

What We’re Looking For

  • Proven hospitality experience in duty or floor management, preferably in high‑volume venues
  • Current Managers Certificate (or working towards it)
  • Strong leadership: team‑driven, positive, and proactive
  • Composure under pressure: you’ll handle busy service, functions, and peak trading times
  • Excellent communication and customer care skills
  • Weekend and evening availability

Duties and responsibilities:

  • Supervise staff, allocate shifts, and uphold training standards
  • Deliver exceptional service—ensuring timely greeting, seating, and resolution of guest feedback
  • Monitor stock, food safety, and licensing compliance
  • Collaborate with senior management on functions, events, and rostering
  • Contribute ideas for ongoing venue improvement and increased efficiency

What’s on Offer:

  • A leading historic venue with genuine character in Auckland's CBD
  • A dynamic, friendly work culture with growth opportunities
  • Competitive pay, plus incentives tied to performance and guest feedback
  • The satisfaction of working in one of Auckland’s most loved inner‑city locations

If you’re a confident hospitality professional who thrives working with people and has a love for vibrant pub culture, we’d love to meet you.

Apply now with your CV and a brief cover letter.

This advertiser has chosen not to accept applicants from your region.

Duty Manager

New Plymouth, Taranaki Burgworld limited and Foodoptions limited

Posted 13 days ago

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Job Description

full-time

Position: Duty Manager (2 roles available)
Location: Primarily New Plymouth, with occasional shifts in Palmerston North
Pay Rate: $25–$30 per hour (based on experience)
Hours: Minimum 30 hours guaranteed per week

Re Burger is sizzling into New Plymouth — and we’re looking for a reliable, hands-on
Duty Manager to help lead our brand-new store. As one of the first team members,
you’ll play a key role in shaping the culture and setting the standards.

About Re Burger
Re Burger is all about bold flavours, good vibes, and late-night eats. Our New
Plymouth and Palmerston North locations are open till late—sometimes even until
4am—serving up handcrafted burgers to night owls and food lovers alike. If you're
energetic, reliable, and thrive in a fast-paced environment, we’d love to have you on
board.

What We’re Looking For:
- A minimum of 1.5 years of relevant work experience in hospitality or food service,
OR
 A management qualification and at least 12 months of work
experience in customer service or in a customer facing role.
- Previous supervisory or shift leadership experience preferred
- Strong communication and problem-solving skills

- Flexibility to work across locations when needed
- A passion for great food and customer service
- Must be available to work on evenings, late nights (until 4am) and weekends
- Ability to drive to and from work for late night shifts
- Must agree to be subject to drug testing prior to and during employment
- Duty Manager Responsibilities:

As a Duty Manager, you’ll be responsible for overseeing daily operations and
supporting the team to deliver top-tier service. Your duties will include:

- Leading and motivating crew members during shifts
- Ensuring food quality, speed, and presentation meet Re Burger standards
- Managing customer interactions and resolving issues professionally
- Opening and closing the store, including cash handling and reporting
- Monitoring stock levels and assisting with inventory control
- Maintaining health, safety, and hygiene standards
- Supporting training and onboarding of new staff
- Acting as the go-to person when the Store Manager is unavailable

Ready to Apply?
If you're ready to take the lead and help build something exciting in New Plymouth,
send us your CV and a short cover letter telling us why you’re the right fit.

This advertiser has chosen not to accept applicants from your region.

Hotel Duty Manager

Dunedin, Otago Distinction Hotels Group

Posted today

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Job Description

full-time

We are looking for a Super Star Duty Manager to join our  team! 

Distinction Dunedin Hotel is a 127 bedroom property located in Central Dunedin.

Our Duty Managers are essential to the success of our hotel offering hands on support to all departments. You are required to work various shifts over a 7 day roster which includes weekends. Previous hospitality work is essential. 

The role of our Duty Managers is to ensure the smooth operational running of our hotel. Working various shifts over a 7 day roster including weekends, flexibility is key. No two shifts will be the same as you work between Reception, Food & Beverage and Housekeeping departments.

Key Responsibilities 

  • Supervising the Houseleeping Team and work with them as a member of the team cleaning guest rooms
  • Supervising F&B operation and working in the F&B operation during breakfast and working in both the bar and restaurant during dinner shifts. 
  • Working on Reception welcoming guests and checking guests in and out of the hotel as well as handle guest requests
  • Communicate with all departments during your shift and manage day to day hotel operations

Our ideal Candidate will have

  • At least one year's experience in the hospitality industry
  • Good understanding of a hotel Property Management System and Point of Sale system
  • Flexibility to work varied shifts including weekends, holidays and night shifts 
  • Previous Customer service experience 
  • Strong communication skills
  • A high standard of presentation 
  • Be a team player with excellent communication skills

Culture and Benefits 

  • Group hotel discounts
  • Free use of hotel gym
  • Opportunities for progression
This advertiser has chosen not to accept applicants from your region.

2 x Duty Manager

Southland, Southland Vitthal Enterprises Limited

Posted 5 days ago

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Job Description

full-time

We are seeking a personnel with good work ethics and experience to assist the manager in the operations of the store.

The job requires you to assist the manager and staff in the smooth operations of the business. The responsibilities include


1. Ensuring that customers are served satisfactorily up to a good standard.

2. Ensure that the store complies with the Sale and Supply of Alcohol Act (2012) and the terms of the license.

3. Operate cash registers, scanners and point-of-sale (Pos) systems/terminals.

4. Help drive and improve client awareness of the most recent deals and promotions in accordance with liquor regulations.

5. Record, inform and provide recommendations to the company director/manager achieving the business KPI and make sure that the implementation of the plans should be supported for the growth of the business.

6. Ensure Till is attended at all times and all safety measures are strictly adhered to

7. Responding to customers inquiries and complaints about goods and services.

8. Planning and preparing work schedules and assigning staff to specific duties.

9. Instructing staff on handling of difficult sales procedures.

10. Make sure that the appropriate action is taken on the returned goods.

11. Making sure that the products are correctly priced and displayed according to the categories.

12. Weekend work is must.

Requirements for the role.

-Must have a level 2 qualification or minimum 1 years of relevant work experience.

-Have a positive attitude

-Must have a LCQ certificate.

-Ability to provide exceptional customer service experience.

-We require a clean police record and drug testing if required.

The wage for the role is $25. You are guaranteed a minimum of 35 hours of work.

This advertiser has chosen not to accept applicants from your region.

Duty Manager /Bar Manager

Christchurch, Canterbury hospos enterprises limited

Posted 11 days ago

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Job Description

full-time

Bar or Duty Manager Needed

If you thrive in a fast -paced hospitality environment have a passion for Newzealand food and wine ,enjoy leading a high -performing team,this is your opportunity .We are looking for an experienced hospitality professional with a keen eye for detail,strong leadership skills ,and the ability to deliver exceptional guest experiences while running the day-to-day operations of our busy restaurant and bar.

Location=Christchurch

Position Type =Permanent

Hours;Minimum 30 hours per week 

Pay rate;$25-$35 hrs,with salary increases based on your ability to perform tasks independently

Visa Support=Immigration Support will be provided for the right candidate.

Key Responsibilites;

.Oversee the daily operations and long term planning of the restaurant and bar

.Drive a customer-first culture ,ensuring every guest reveives exceptional service

.Plan and execute mareketing initiatives ,including promotions and events

.Negotiate with suppliers ,manage stock levels and monitor ordering systems

.Control costs ,reduce wastage and ensure efficient use of resources

.Prepare and manage staff rosters ,handle communications and ensure adequate coverage for all shifts

.Ensure compliance with all health ,hygiene ,safety and liquor licence regulations

.Maintain accurate documentation ,including council compliance records and the complaint register ,with appropraite follow-up actions

.Hold LCQ qualification and Manager Certificate to work in Nz

.Diploma or higher qualifocation in Business or Management will be an advantage or preffered

.Must have customer service work expirience in hospitality industry

.Mandatory to hold driver licence

.Required support for the visa will be provided

Contact us for detailed job descriptions

For Cv please see below

This advertiser has chosen not to accept applicants from your region.

Restaurant & Bar Duty Manager

West Coast, West Coast 1881 Global

Posted 15 days ago

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Job Description

full-time

A leading hospitality venue located on the stunning West Coast of New Zealand is seeking a hands-on and experienced Restaurant & Bar Duty Manager to join their busy team. Set within a popular tourist destination, this property offers a dynamic environment catering to a wide range of travellers with accommodation, food, beverage, and entertainment services.

Key Responsibilities:

  • Oversee day-to-day bar and restaurant operations during rostered shifts

  • Ensure smooth service delivery and a high standard of guest experience

  • Uphold host responsibility and liquor licensing compliance under the Sale and Supply of Alcohol Act

  • Supervise hospitality staff and provide on-the-floor leadership

  • Monitor venue presentation, music, lighting, and ambience

  • Handle guest complaints and provide timely resolution

  • Manage cash handling, end-of-day banking, and venue reporting

  • Prepare for and support promotional nights and seasonal events

  • Perform Duty Manager responsibilities as rostered

About You:

  • Minimum 3 years’ experience in a bar or hospitality supervisory role

  • Strong leadership, time management, and communication skills

  • Sound understanding of bar operations, customer service, and staff supervision

  • Eligible to obtain a New Zealand Duty Manager Certificate (support available after arrival)

  • Previous experience in tourism-driven environments is advantageous

Hours & Pay:

  • Full-time (minimum 30 hours per week)

  • Pay rate: NZD $28.50–$32.00 per hour, depending on experience and qualifications

  • Shift-based roster including evenings, weekends, and public holidays

This is an exciting opportunity for someone passionate about hospitality and adventure, seeking to work in a picturesque, fast-paced environment.

This advertiser has chosen not to accept applicants from your region.
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Shift Manager

Auckland, Auckland D & B Maharaj Ltd

Posted 22 days ago

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Job Description

full-time

We are looking for shift manager to join our team

The objective of this role is to assist the Manager in the development of the store through ensuring the adherence to existing systems which increases sales and promotes the smooth running of the store.

Responsibilities

Financial

Ø  Management of financial reports/transactions through daily budgeting

Ø  Management of sales targets and KPI

Human Resources

Ø  Managing staff

Ø  Providing written feed for any improvements or training given to staff

Ø  Developing training strategies for new and existing staff

Ø  Facilitating training

Ø  Actively participate in all meetings and training sessions

Ø  Keeps up to date with all Subway training as required by Subway

Operational

Ø  Stock control/ordering of stock/preparation of the WISR

Ø  Management of food hygiene, safety and other relevant statutory requirements

Ø  Shift management

Ø  Marketing

Ø  Planning, organising, monitoring, and measuring daily and special functions

Ø  Receiving deliveries

Ø  Preparing orders

Ø  Actively working towards achieving 80% or better in Subway and NSF audits

Ø  Working shoulder to shoulder with staff in the front line

An ideal applicant must have at least one year of relevant work experience.

We will offer a minimum of 30 hours per week. 

This advertiser has chosen not to accept applicants from your region.

Laketown Property Management Limited - Duty Manager

Canterbury, Canterbury Laketown Property Management Limited

Posted today

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Job Description

full-time

Laketown Property Management Limited - Duty Manager

Location: Lake Tekapo, Mackenzie, Canterbury

Job type: Full time at minimum 30 hours per week.

Hourly rate: $27-$35 per hour.

Duration: Permanent

Location of the job: Lake Tekapo

We are looking for 2 full-time duty managers to assist the manager at a well-known holiday accommodations at World Dark Sky Reserves Lake Tekapo, which has a backdrop of snow mountains, beautiful lupin flowers, and a stunning Tiffany-blue lake.

We fully manage the holiday home on behalf of the owners. They give us the keys, and we will deliver them a return and take care of everything else, from listing on multiple booking sites to hosting customers and general maintenance.

We are looking for 2 Duty Managers to join our dynamic company to bring our business to a new level.

This offer is a full-time position with minimum 30 hours per week based on shifts.

•Overseeing daily reservation, reception, room service and housekeeping activities;

• Promoting and managing reservations from all sources;

• Adjust online pricing according to manager request;

• Handle guest’s requests, issues, and complaints satisfactory and pro-actively to

produce good outcomes

• Monitor and response to guest feedbacks on Booking.com and other OTAs;

• Planning and organizing the mix of products, stock levels, laundry orders and

providing service standards

• supervising security arrangements, and garden and property maintenance

• ensuring compliance with occupational health and safety regulations

•Providing training to new staffs;

• Perform daily, weekly, and monthly property report

Role Requirements:

• Diploma in relevant area;

OR

• Bachelor or above at any fields;

OR

• 2 years working experiences in relevant fields;

AND

• Excellent English language skills both written and verbal, ability to speak another

• Full NZ driver's license, or International Driver Licence

• Flexibility around working hours on weekends and holidays;

• Be familiarized with using internet-based applications as well as experience with

Microsoft Office

• No criminal convictions

We will provide –

-    Friendly environment to work and settle

-    Ongoing support and training

-    Staff accommodation (own cost)

Please email your application, including your CV to mail to

Applicants for this position should have NZ Residency or a valid NZ Work Visa.

This advertiser has chosen not to accept applicants from your region.

Lakeside Tekapo Accommodation Limited - Duty Manager

Canterbury, Canterbury Laketown Property Management Limited

Posted today

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Job Description

full-time

Lakeside Tekapo Accommodation Limited - Duty Manager

Location: Lake Tekapo, Mackenzie, Canterbury

Job type: Full time at minimum 30 hours per week.

Hourly rate: $27-$35 per hour.

Duration: Permanent

Location of the job: Lake Tekapo

We are looking for 2 full-time duty managers to assist the manager at a well-known motel at World Dark Sky Reserves Lake Tekapo, which has a backdrop of snow mountains, beautiful lupin flowers, and a stunning Tiffany-blue lake.

We are looking for 2 Duty Managers to join our dynamic company to bring our business to a new level.

This offer is a full-time position with minimum 30 hours per week based on shifts.

•Overseeing daily reservation, reception, room service and housekeeping activities;

• Promoting and managing reservations from all sources;

• Adjust online pricing according to manager request;

• Handle guest’s requests, issues, and complaints satisfactory and pro-actively to

produce good outcomes

• Monitor and response to guest feedbacks on Booking.com and other OTAs;

• Planning and organizing the mix of products, stock levels, laundry orders and

providing service standards

• supervising security arrangements, and garden and property maintenance

• ensuring compliance with occupational health and safety regulations

•Providing training to new staffs;

• Perform daily, weekly, and monthly property report

Role Requirements:

• Diploma in relevant area;

OR

• Bachelor or above at any fields;

OR

• 2 years working experiences in relevant fields;

AND

• Excellent English language skills both written and verbal, ability to speak another

• Full NZ driver's license, or International Driver Licence

• Flexibility around working hours on weekends and holidays;

• Be familiarized with using internet-based applications as well as experience with

Microsoft Office

• No criminal convictions

We will provide –

-    Friendly environment to work and settle

-    Ongoing support and training

-    Staff accommodation (own cost)

Please email your application, including your CV to mail to

Applicants for this position should have NZ Residency or a valid NZ Work Visa.

This advertiser has chosen not to accept applicants from your region.
 

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