9 No Experience Needed jobs in New Zealand
Guest Experience Expert
Auckland, Auckland
Marriott
Posted 9 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand, 1010VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Experience Expert in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.
**POSITION SUMMARY**
The Front Office is the accommodation nerve center of the hotel and the main communication point for guests during their stay. Guests check in and check out at the Front Desk and the Guest Experience Expert will provide a warm and lasting first impression for guests on arrival and departure. Guests can arrange currency exchanges, receive information about the various services on offer both in the hotel and in the city, receive mail and messages, book tours and obtain assistance for all other enquires from the Night Auditor.
**Customer Service**
+ Warmly welcome and check in guests, ensuring smooth arrival experiences.
+ Process guest check-outs efficiently while leaving a lasting positive impression.
+ Handle all guest calls, enquiries, requests, and complaints promptly and professionally.
+ Coordinate group/crew arrivals and departures, ensuring accuracy and timeliness.
+ Serve as a consistent point of contact for guests, resolving issues or escalating as needed.
+ Communicate guest requests to relevant departments for seamless service delivery.
+ Assist guests before, during, and after their stay to enhance satisfaction.
+ Follow all cashiering and payment handling procedures in line with Marriott policy.
**Quality & Standards**
+ Comply with Marriott systems, brand standards, and standard operating procedures.
+ Maintain reception, lobby, luggage room, and entrance areas in a tidy and welcoming condition.
+ Ensure proper handling, security, and storage of guest belongings, keys, vehicles, and equipment.
+ Uphold telephone etiquette, concierge standards, and guest communication protocols.
+ Stay updated by reviewing logbooks, emails, reports, and daily hotel activities.
+ Support hotel security and emergency procedures (fire, evacuation, threats, etc.).
+ Actively promote hotel facilities, services, and amenities to guests.
+ Participate in meetings, briefings, and handovers to maintain smooth operations.
**Finance & Revenue**
+ Prepare and process guest bills, adjustments, and foreign currency exchanges.
+ Support finance associates in resolving guest billing disputes and payment issues.
+ Monitor and minimize chargebacks, rebates, and discrepancies.
+ Enforce accurate cash handling procedures, reducing shortages/overages.
+ Maintain financial records and complete daily night audit checklists.
+ Ensure all postings, entries, and codes are accurate and compliant.
**Additional Responsibilities**
+ Maintain visibility in the lobby during high-demand periods.
+ Conduct VIP room checks to ensure readiness.
+ Actively drive loyalty membership enrollments, upselling, and promotional programs.
+ Provide timely updates and information to supervisors, colleagues, and subordinates.
+ Assist with reservations and administrative duties as required.
+ Demonstrate thorough hotel knowledge to anticipate and meet guest needs.
**People & Team Engagement**
+ Communicate effectively with all departments to support smooth guest service.
+ Share key information with Housekeeping on arrivals, departures, and special requests.
+ Support the development of team skills through training and mentoring.
+ Participate in departmental meetings, fostering open communication and engagement.
+ Contribute to a positive and motivated team environment.
**Workplace Health & Safety**
+ Adhere to all WHS, hygiene, and security protocols.
+ Maintain a safe and hazard-free work environment, reporting issues immediately.
+ Actively participate in emergency response drills, safety meetings, and training.
+ Take personal responsibility for health, safety, and wellbeing in the workplace.
+ Wear and maintain personal protective equipment where required.
**Physical Requirements**
+ Ability to stand, sit, or walk for extended periods or full shifts.
+ Safely move, lift, or carry objects up to 6kg without assistance.
Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand, 1010VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Experience Expert in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.
**POSITION SUMMARY**
The Front Office is the accommodation nerve center of the hotel and the main communication point for guests during their stay. Guests check in and check out at the Front Desk and the Guest Experience Expert will provide a warm and lasting first impression for guests on arrival and departure. Guests can arrange currency exchanges, receive information about the various services on offer both in the hotel and in the city, receive mail and messages, book tours and obtain assistance for all other enquires from the Night Auditor.
**Customer Service**
+ Warmly welcome and check in guests, ensuring smooth arrival experiences.
+ Process guest check-outs efficiently while leaving a lasting positive impression.
+ Handle all guest calls, enquiries, requests, and complaints promptly and professionally.
+ Coordinate group/crew arrivals and departures, ensuring accuracy and timeliness.
+ Serve as a consistent point of contact for guests, resolving issues or escalating as needed.
+ Communicate guest requests to relevant departments for seamless service delivery.
+ Assist guests before, during, and after their stay to enhance satisfaction.
+ Follow all cashiering and payment handling procedures in line with Marriott policy.
**Quality & Standards**
+ Comply with Marriott systems, brand standards, and standard operating procedures.
+ Maintain reception, lobby, luggage room, and entrance areas in a tidy and welcoming condition.
+ Ensure proper handling, security, and storage of guest belongings, keys, vehicles, and equipment.
+ Uphold telephone etiquette, concierge standards, and guest communication protocols.
+ Stay updated by reviewing logbooks, emails, reports, and daily hotel activities.
+ Support hotel security and emergency procedures (fire, evacuation, threats, etc.).
+ Actively promote hotel facilities, services, and amenities to guests.
+ Participate in meetings, briefings, and handovers to maintain smooth operations.
**Finance & Revenue**
+ Prepare and process guest bills, adjustments, and foreign currency exchanges.
+ Support finance associates in resolving guest billing disputes and payment issues.
+ Monitor and minimize chargebacks, rebates, and discrepancies.
+ Enforce accurate cash handling procedures, reducing shortages/overages.
+ Maintain financial records and complete daily night audit checklists.
+ Ensure all postings, entries, and codes are accurate and compliant.
**Additional Responsibilities**
+ Maintain visibility in the lobby during high-demand periods.
+ Conduct VIP room checks to ensure readiness.
+ Actively drive loyalty membership enrollments, upselling, and promotional programs.
+ Provide timely updates and information to supervisors, colleagues, and subordinates.
+ Assist with reservations and administrative duties as required.
+ Demonstrate thorough hotel knowledge to anticipate and meet guest needs.
**People & Team Engagement**
+ Communicate effectively with all departments to support smooth guest service.
+ Share key information with Housekeeping on arrivals, departures, and special requests.
+ Support the development of team skills through training and mentoring.
+ Participate in departmental meetings, fostering open communication and engagement.
+ Contribute to a positive and motivated team environment.
**Workplace Health & Safety**
+ Adhere to all WHS, hygiene, and security protocols.
+ Maintain a safe and hazard-free work environment, reporting issues immediately.
+ Actively participate in emergency response drills, safety meetings, and training.
+ Take personal responsibility for health, safety, and wellbeing in the workplace.
+ Wear and maintain personal protective equipment where required.
**Physical Requirements**
+ Ability to stand, sit, or walk for extended periods or full shifts.
+ Safely move, lift, or carry objects up to 6kg without assistance.
Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Guest Experience Host
Pauanui
Travel + Leisure Co.
Posted 12 days ago
Job Viewed
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go where opportunity is always on**
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Puka Park team as a part time **Guest Experience Host** today!
**How You'll Shine**
+ Greeting and registering of owners and guests
+ Providing information on local area attractions
+ Completion of all department related paperwork
+ Using all communication equipment including telephones, facsimiles and computers
+ Assist in the tour generation process to ensure that prospects meet the Company's tour qualification specifications
+ Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
+ Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
+ Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
+ Clearly articulate the benefit of traveling within Travel & Leisure's community
+ Meet targets and KPI's as set by the business
+ This role requires you to be available for weekend and public holiday shifts.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Great career development opportunities
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ Genuine passion for customer service and the local area
+ Excellent communicator with strong interpersonal skills
+ Enthusiastic, self-motivated and positive individual
+ Immaculate presentation and professional grooming standards
+ High levels of computer literacy
+ Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
A strong candidate has been identified for this position.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go where opportunity is always on**
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Puka Park team as a part time **Guest Experience Host** today!
**How You'll Shine**
+ Greeting and registering of owners and guests
+ Providing information on local area attractions
+ Completion of all department related paperwork
+ Using all communication equipment including telephones, facsimiles and computers
+ Assist in the tour generation process to ensure that prospects meet the Company's tour qualification specifications
+ Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
+ Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
+ Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
+ Clearly articulate the benefit of traveling within Travel & Leisure's community
+ Meet targets and KPI's as set by the business
+ This role requires you to be available for weekend and public holiday shifts.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Great career development opportunities
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ Genuine passion for customer service and the local area
+ Excellent communicator with strong interpersonal skills
+ Enthusiastic, self-motivated and positive individual
+ Immaculate presentation and professional grooming standards
+ High levels of computer literacy
+ Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
A strong candidate has been identified for this position.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.
1
Guest Experience Manager
IHG
Posted 18 days ago
Job Viewed
Job Description
InterContinental Wellington is an iconic location in the heart of Wellington city. We have a strong passion for developing great people and are looking for a **Guest Experience Manager** to join us on our journey as we continue our business growth.
**Your day to day**
For this key role, we're seeking someone to help guide the front office team in delivering outstanding guest service and seamless hotel operations, ensuring guests receive prompt attention and personalized recognition throughout their stay.
An overview of your key responsibilities:
+ Managing priorities to ensure your team delivers exceptional, memorable experiences
+ Supervise, direct and support all Front Office colleagues and other areas of the hotel during peak periods or as required
+ Developing your team's skills to achieve results that enhance hotel performance
+ Oversee your shift and take responsibility for managing the day's check-ins and check-outs, including those for groups and VIPs.
+ Engaging in genuine conversations with guests to resolve issues, queries, or concerns
+ Acting as the first point of contact for any critical emergency situations
**What we need from you**
+ A vibrant personality and the confidence to build relationships with guests and colleagues
+ Minimum 2 years' experience in a hotel front office department with a minimum 1 year experience in a leadership/ supervisory role
+ Ability to train and relay information to the team
+ Strong problem-solving skills and an ability to multi task
+ Previous experience using Opera or similar PMS, Micros and Microsoft Office
+ Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays
+ Diploma in hotel management, business administration or equivalent
+ Full drivers license is highly regarded
+ General Managers Certificate is preferable
This role is ideal for an established competent and passionate junior manager and looking to build their capability and skills within a fast paced, dynamic, learning and development focused hotel environment.
**What we offer**
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
+ paid birthday leave
+ full training provided
+ daily laundered uniform
+ additional parental leave benefits
+ flexible work options
+ proactive health days
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.
So go on - click apply now and show us how your passion and personality are the perfect fit to deliver memorable experiences to our guest
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**Your day to day**
For this key role, we're seeking someone to help guide the front office team in delivering outstanding guest service and seamless hotel operations, ensuring guests receive prompt attention and personalized recognition throughout their stay.
An overview of your key responsibilities:
+ Managing priorities to ensure your team delivers exceptional, memorable experiences
+ Supervise, direct and support all Front Office colleagues and other areas of the hotel during peak periods or as required
+ Developing your team's skills to achieve results that enhance hotel performance
+ Oversee your shift and take responsibility for managing the day's check-ins and check-outs, including those for groups and VIPs.
+ Engaging in genuine conversations with guests to resolve issues, queries, or concerns
+ Acting as the first point of contact for any critical emergency situations
**What we need from you**
+ A vibrant personality and the confidence to build relationships with guests and colleagues
+ Minimum 2 years' experience in a hotel front office department with a minimum 1 year experience in a leadership/ supervisory role
+ Ability to train and relay information to the team
+ Strong problem-solving skills and an ability to multi task
+ Previous experience using Opera or similar PMS, Micros and Microsoft Office
+ Flexibility to work a range of hours, which includes but is not limited to afternoons, evenings & public holidays
+ Diploma in hotel management, business administration or equivalent
+ Full drivers license is highly regarded
+ General Managers Certificate is preferable
This role is ideal for an established competent and passionate junior manager and looking to build their capability and skills within a fast paced, dynamic, learning and development focused hotel environment.
**What we offer**
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
+ paid birthday leave
+ full training provided
+ daily laundered uniform
+ additional parental leave benefits
+ flexible work options
+ proactive health days
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.
So go on - click apply now and show us how your passion and personality are the perfect fit to deliver memorable experiences to our guest
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Visitor experience manager
Auckland, Auckland
Museums Aotearoa
Posted today
Job Viewed
Job Description
Are you a creative and collaborative leader who loves crafting memorable visitor experiences? Join MOTAT! Aotearoa’s museum of innovation and technology, where imagination meets exploration. We inspire tamariki and whānau through interactive programmes that celebrate transport, science, technology, and storytelling. If you bring or are growing your understanding of te ao Māori, we’d love to support your journey. About the Role As Visitor Experience Manager, you’ll lead a creative team to deliver MOTAT’s seasonal programmes and events that spark curiosity in transport, science, technology, and innovation. Reporting to the Public Programmes Manager, you’ll shape engaging, family-friendly experiences while helping embed te ao Māori into our storytelling. This full-time role is mostly Monday to Friday, with some evenings and weekends. We offer flexible working to support your work-life balance. About You We’re looking for someone with: Around five years’ experience in developing and delivering visitor experiences, public events, or programmes. Proven experience managing people, projects, and budgets. A background in public events, placemaking, arts, or a related field; though we welcome transferable skills from other sectors. A visitor-first mindset and a passion for creating inclusive, engaging experiences. Strong leadership skills with empathy, creativity, and a collaborative spirit. Experience with Microsoft tools (Share Point, Outlook, Word, Excel etc.), Vernon, Artifax, and/or Tessitura are all welcome/highly desirable Why Work at MOTAT? A supportive, inclusive team culture Flexible working policies Birthday leave and study leave Additional employer Kiwi Saver contributions A MOTAT Mates annual pass for you and your whānau We reserve the right to begin interviewing during the recruitment period, so we encourage you to apply as soon as possible! #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Pickers with RF experience
Lowie Recruitment
Posted 14 days ago
Job Viewed
Job Description
Work in Airport Oaks as an RF picker. Variety of shifts available. $23.50 an hour.
Lowie are taking applications of interest for experienced pickers with a RF scanning experience to work in Mangere/Airport Oaks .
If you’re looking for a job to keep you active and suit your lifestyle, our picker positions are the perfect fit.
What we offer:
- $23.50, paid weekly
- Opportunity to work close to home if you live in South/East Auckland
- Variety of shifts to suit your lifestyle
- Great working environments
Some duties you may be required to do:
- Use an RF scanner
- Meet KPI targets
- Stack products on pallets
- Pick and pack stock from aisle
- Loading/unloading
- Lifting items weighing up to 25kgs
The ideal candidates will have the following skills:
- Previous warehousing picking and RF scanning experience
- A valid pallet truck licence would be beneficial
- Are reliable and have a can-do attitude
- Have reliable transport
- Physically fit
You will need to be a NZ Citizen, Permanent Resident or on a valid work visa to apply for a position.
Lowie Recruitment can offer you not just a job, but a career.
This advertiser has chosen not to accept applicants from your region.
4
Pickers with RF experience
Lowie Recruitment
Posted 17 days ago
Job Viewed
Job Description
Work in Airport Oaks as an RF picker. Variety of shifts available. $23.50 an hour.
Lowie are taking applications of interest for experienced pickers with a RF scanning experience to work in Mangere/Airport Oaks .
If you’re looking for a job to keep you active and suit your lifestyle, our picker positions are the perfect fit.
What we offer:
- $23.50, paid weekly
- Opportunity to work close to home if you live in South/East Auckland
- Variety of shifts to suit your lifestyle
- Great working environments
Some duties you may be required to do:
- Use an RF scanner
- Meet KPI targets
- Stack products on pallets
- Pick and pack stock from aisle
- Loading/unloading
- Lifting items weighing up to 25kgs
The ideal candidates will have the following skills:
- Previous warehousing picking and RF scanning experience
- A valid pallet truck licence would be beneficial
- Are reliable and have a can-do attitude
- Have reliable transport
- Physically fit
You will need to be a NZ Citizen, Permanent Resident or on a valid work visa to apply for a position.
Lowie Recruitment can offer you not just a job, but a career.
This advertiser has chosen not to accept applicants from your region.
5
EOI: Experience Service Host
Auckland, Auckland
CBRE
Posted 4 days ago
Job Viewed
Job Description
EOI: Experience Service Host
Job ID
Posted
04-Aug-2025
Role type
Full-time
Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management
Location(s)
Auckland - Auckland - New Zealand
+ **Expression of Interest - October 2025**
+ **Full time opportunity with a multinational corporation and technology company**
+ **Bas** **ed in Auckland CBD | Tāmaki Makaurau**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role**
As a CBRE Experience Service Host, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**What You'll do**
+ Receive and direct incoming calls to appropriate personnel and voicemail.
+ Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
+ Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
+ Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
+ Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need**
+ High School Diploma or GED with up to 2 years of job-related experience.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
Posted
04-Aug-2025
Role type
Full-time
Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management
Location(s)
Auckland - Auckland - New Zealand
+ **Expression of Interest - October 2025**
+ **Full time opportunity with a multinational corporation and technology company**
+ **Bas** **ed in Auckland CBD | Tāmaki Makaurau**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role**
As a CBRE Experience Service Host, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**What You'll do**
+ Receive and direct incoming calls to appropriate personnel and voicemail.
+ Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
+ Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
+ Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
+ Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need**
+ High School Diploma or GED with up to 2 years of job-related experience.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest No experience needed Jobs in New Zealand !
6
Guest Experience Host Team Leader
Rotorua, Bay Of Plenty
Travel + Leisure Co.
Posted 18 days ago
Job Viewed
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go where opportunity is always on**
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Livestream Team as a **Guest Experience Host Team Leader** today!
This role will cover multiple locations, including: Airlie Beach, Coffs Harbour, Dinner Plain, Marcoola, Perth, Rotorua, and TRYP by Wyndham Hotel Adelaide.
**How You'll Shine**
As a Guest Experience Host Team Leader, you will play a key leadership role within the sales team, with a strong focus on training, mentoring, and developing our GEH team to meet and exceed performance targets. You will be responsible for the day-to-day operations of the front desk, including greeting and registering owners and guests, managing bookings, and providing information on local area attractions. In this role, you will also assist the Front Office Manager with administrative duties, reporting, and communication tasks.
You will draw on your proven ability to drive results in a sales environment, using your coaching and leadership skills to elevate the performance of your team. Your field marketing experience and customer-centric approach will help ensure our guests receive a warm, professional, and memorable experience from check-in to check-out.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover (upon successful completion of probation)
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ Proven ability to achieve targets in a GEH or similar sales-focused role
+ Genuine passion for customer service and the local area
+ Excellent communicator with strong interpersonal skills
+ Ability to lead, motivate, and mentor a team to success
+ Enthusiastic, self-motivated and positive individual
+ Immaculate presentation and professional grooming standards
+ High levels of computer literacy
+ Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go where opportunity is always on**
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Livestream Team as a **Guest Experience Host Team Leader** today!
This role will cover multiple locations, including: Airlie Beach, Coffs Harbour, Dinner Plain, Marcoola, Perth, Rotorua, and TRYP by Wyndham Hotel Adelaide.
**How You'll Shine**
As a Guest Experience Host Team Leader, you will play a key leadership role within the sales team, with a strong focus on training, mentoring, and developing our GEH team to meet and exceed performance targets. You will be responsible for the day-to-day operations of the front desk, including greeting and registering owners and guests, managing bookings, and providing information on local area attractions. In this role, you will also assist the Front Office Manager with administrative duties, reporting, and communication tasks.
You will draw on your proven ability to drive results in a sales environment, using your coaching and leadership skills to elevate the performance of your team. Your field marketing experience and customer-centric approach will help ensure our guests receive a warm, professional, and memorable experience from check-in to check-out.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover (upon successful completion of probation)
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ Proven ability to achieve targets in a GEH or similar sales-focused role
+ Genuine passion for customer service and the local area
+ Excellent communicator with strong interpersonal skills
+ Ability to lead, motivate, and mentor a team to success
+ Enthusiastic, self-motivated and positive individual
+ Immaculate presentation and professional grooming standards
+ High levels of computer literacy
+ Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.
7
Restoration Technician – Bring Your Experience and Build a Career with RESTATE
Auckland, Auckland
RESTATE Property Restoration
Posted 21 days ago
Job Viewed
Job Description
Step into a superior property restoration company that values your skills and rewards your growth.
Use your experience in any restoration service and train across all others. Huge earning potential based on experience, with company van, phone and uniform provided.
Join a NZ-owned business with a great reputation and future opportunities.
Why Join RESTATE?RESTATE Property Restoration is 100% NZ-owned and operated and is setting a new standard in property damage recovery nationwide. We combine advanced technology with highly trained technicians to save our clients time and money. Our Auckland team enjoys a supportive culture, excellent pay, company vehicles and phones, and real opportunities to grow into leadership roles as our nationwide network expands.
About the OpportunityWe’re looking for hands-on, motivated people with any level of experience in property restoration — even if you’ve only worked in one area like water damage, fire clean-up, carpet cleaning, mould remediation, meth decontamination or trauma cleaning. We’ll build on your existing skills and give you full training to become a versatile, highly valued Restoration Technician.
What You’ll Be Doing-
Carry out restoration work in one or more of our core services: water damage, fire damage, mould remediation, meth decontamination, trauma/crime scene clean-up, carpet cleaning and repairs.
-
Learn new skills and operate industry-leading restoration equipment (full training provided).
-
Support technicians with site assessments, reporting and client communication.
-
Uphold safety standards and wear PPE when required.
-
Deliver top-notch service and help clients through challenging situations.
-
Experience in any property restoration service (even just one area).
-
A practical, reliable attitude and willingness to learn new skills.
-
Physically fit and comfortable with varied, hands-on work.
-
Full NZ driver licence and legal right to work in NZ.
-
Excellent base pay with the potential to earn significantly more based on your experience and results.
-
Company van, smartphone and uniform provided.
-
Full training and development to broaden your skills and certifications.
-
Supportive, high-performing team culture that rewards commitment.
-
Clear career pathways into senior technician and management roles as our network grows nationwide.
Click “Apply” and include your CV.
Check us out at
Our recruitment process may include reference checks, health checks, drug and police checks. The role requires a vaccinated worker and NZ work rights.
This advertiser has chosen not to accept applicants from your region.
8