5 Post Sales jobs in New Zealand

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Account Management
Overview
We are seeking a Senior Analyst to support our Account Management team in delivering awesome service to our customers.
Our customers are banks, large retailers, start-ups and everything in between.
We are seeking to hire a talent with an interest in financial products, technology, payments and critical thinking to join the team. We offer the comfort of a small, friendly office here in Auckland as well as the opportunity and benefits that come with working for a globally business like Mastercard.
The Role
- Influence account strategies using analytical problem solving and leveraging data tools to provide market data and customer specific recommendations.
- Understand our and the customers' strategic agenda, operational set up and capabilities, and identify opportunities to deliver against these objectives within the technical framework.
- Provide support to communicate innovations, technology and Mastercard product to customers.
- Work directly with the customer on all day-to-day issues, ensuring they receive the highest standard of service. This will include dealing with escalations, providing management reporting, preparing presentations for senior leadership etc.
- Develop and maintain internal relationships and partner with multiple internal functions, including Product, Digital, Finance, Marketing, Customer Delivery and Gateway teams.
- Undertake analysis, research and business planning, reporting trends and competitor intelligence to stakeholders.
- Build and enhance relationships with the customer at all levels.
- Participate in the sales pipeline management process.
- Manage tracking of contractual agreements and deliverables as required.
- Support the team on various strategic initiatives.
All About You
- Preferably 5 years' work experience in Sales/Account Management with proven track record
- Excellent verbal, written and presentation skills are essential.
- Ability to present complex information and recommendations in an easily understood and impactful way.
- Outstanding analytical and problem-solving skills.
- Experience in payments is an advantage but not a requirement.
- Familiarity in working in a sales / commercial environment including interacting with customers.
- You are proactive, curious to learn, and eager to crack complex topics.
- Pre-sales and technical implementation experience desirable
- Curious about technology and payments.
- Customer focus with proven ability to establish productive working relationships both internally and across customer organizations.
- Holds self and others accountable to deliver timely and high quality results.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Job Requisition ID #**
24WD78199
Job Description
**NOTE: This is NOT an open position.**
**Please submit your CV here for future consideration.**
**Position Overview**
**About Autodesk Construction Solutions**
Autodesk has reimagined the construction business for the digital age, helping companies address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer, and field so customers can move through each phase of the construction lifecycle, from design and preconstruction to construction, turnover, and operations, with the best Autodesk Construction Cloud solutions. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed up decision-making, reduce risk, and improve overall project outcomes.
**Role: Customer Success Manager**
Autodesk Construction Solutions (ACS) is looking for a Customer Success Manager to retain and expand our construction customers. The Customer Success Manager enables the adoption of our cloud solutions and helps our customers fulfil their desired outcomes. You will be a trusted, strategic partner to your assigned customers and build lasting, meaningful relationships.
Reporting to the Regional Manager of Customer Success, you will develop a network within each customer, align with their goals, and maximise the value of ACS workflows to the customer. You will be the main driver for product adoption and collaborate with ACS Sales teams to help close account expansion opportunities. You will lead the digital expansion of your customers with experience with technology and the construction industry.
**About You**
+ You are familiar with the direction and strategy of Autodesk to become the leading construction platform company.
+ You enjoy discussing and driving digitization and digitalization of our customers and the AEC industry as a whole.
+ You will onboard new construction customers with a focus on accelerating their time to value and helping them achieve positive goals
+ To achieve those positive goals, you will seek areas to expand solution adoption and recommend best practices to improve their post-purchase use
+ You are comfortable exceeding target goals by maintaining a high customer retention rate, coordinating with ACS sales to ensure renewals, and identifying expansion opportunities
+ You will hold regular check-in calls, executive business reviews, webinars, and mentoring sessions with customers
+ You will collect product feedback from customers and contribute to product roadmap discussions
+ You will track account health to identify churn risk and work to eliminate that risk
+ You will improve product usage and adoption of the Autodesk Construction Cloud (ACC)
+ You will develop a trusted advisor relationship with your customers and serve as an advocate for customer needs within the Autodesk Construction Solutions (ACS) team
+ You are comfortable proposing and building processes to allow our organization to scale, and collaborate with numerous stakeholders and teams, both internally and externally.
+ You will be an ACS evangelist while identifying industry-positive business outcomes, and required capabilities, and finding relevant forums to increase awareness of ACS services
**Minimum Qualifications**
+ At least 3 years experience in a customer-facing, B2B role
+ Experience in Customer Success, Account Management, or a client-facing, role
+ Ability to travel up to 30%, taking into account the current situation
+ Intellectual curiosity with the horsepower to understand one of the largest, most complex industries out there (construction)
+ Experience conducting quarterly business reviews, detailing customers' adoption of and progress with the product
+ Experience managing relationships with many customers.
+ Process-driven and organized
+ Hard work, a record of accomplishments, and a drive for achievement
**Preferred Qualifications**
+ Previous experience in the Construction industry (i.e. Project Manager, VDC Manager, Superintendent, Project Engineer, Foreman)
+ Experience of AEC workflows and awareness of BIM solutions focused on Construction
+ Extremely beneficial would be a detailed understanding of our ACS Solutions (BIM 360, Plangrid, Assemble, ACC) or similar CDE and Construction/Project Management solutions
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).

**Introduction**
A Customer Success Manager (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across IBM's wider portfolio. It means being a trusted strategic advisor to some of the world's most transformational enterprises and culturally influential brands, as they rely on your expertise and our technology to solve some of their hardest problems.
Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will have a positive impact to the world around us.
**Your role and responsibilities**
A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills often associated with this position, an IBM CSM is also an Architect. Someone with a deep understanding of technical complexities. A person who can quickly understand clients' hard-to-understand technology issue and communicate them back in an easy-to-understand way.
With deep roots in a hands-on technological background, and through different communication techniques, you'll be able to showcase IBM solutions. Using excellent communication, you'll articulate their compatibilities with a client's stack via use-case identification, solution architecture design, and MVP builds.
With technical expertise and a consultative style, you'll quickly build credibility as a trusted advisor at all levels. To drive expansion and renewal growth, you'll guide IT executives through the changes needed to realise the full value of expanding their adoption of IBM's products.
Your primary responsibilities will include:
*
Understanding Client's Challenges and Building Trust: Understand clients' primary challenges and establish yourself as a trusted technical expert for their migration, deployment, and adoption of Hybrid Cloud and AI Growth offerings.
*
Facilitating Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop client value realization models.
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Leading Persuasive Technical Conversations: Lead technical discussions that persuade clients to act based on their requirements and the value provided by IBM's solutions.
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Creating Post-Deployment Customer Success Plans: Develop post-deployment customer success plans aimed at continually increasing post-launch, active user adoption of IBM's products.
**Required technical and professional expertise**
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Proven Technical Expertise in Complex Technology Sales: Demonstrated track record as a technical expert (e.g., Engineer or equivalent) in successfully closed Technology sales cycles.
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Hands-On Experience in Technology Domains: A previous background with hands-on practical experience in one of the following areas: Cloud, Data and AI, Automation, Integration or Security, enabling rapid establishment of credible trust with client stakeholders.
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Effective Communication and Relationship Building: Demonstrable success in communicating and personal relationship development at all levels, from engineers to CIOs.
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Self-Motivation and Problem-Solving Aptitude: A natural inclination toward self-motivation and initiative, in addition to the ability to navigate data and people to find answers and present solutions.
**Preferred technical and professional experience**
*
Broad Technology Solution Expertise: Proven experience working with Integration products including iPaaS, API Management, Integration and API Security.
*
Sales Experience in Software and Cloud: Demonstrated experience in software and Cloud sales, encompassing software, SaaS, IaaS, PaaS, and Cloud solutions.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**What we offer**
We help the world run better.
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now! 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
**Who You'll Become**
The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.
**What You'll Do**
As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following: 
+ Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the role and is a critical customer-facing function within our Customer Success Board Area.
+ Immerse yourself in multi-dimensional, experiential learning focusing on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process. 
+ Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion. 
+ Receive onboarding in your local market with on-the-job training and mentoring by a Senior Account Executive in the field. You will be able to work both behind the scenes and directly with customers.
The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.
**Sales roles in scope:** Account Executive (AE), Solution Sales Executive (SSE)
**SSE focus areas:**
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
**What You Bring**
+ 2-3 years of professional experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes.
+ Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
+ A cooperative and productive approach to working relationships, internally and externally.
+ A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
+ An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
+ A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
+ Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
+ Proficiency in English to engage with our global network.
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
**About SAP Academy for Customer Success **
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits.
#SAPAcademyforCustomerSuccess
#SAPCSCareers
SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
#SAPNextGen
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 434436 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid