16 Retail Assistant jobs in New Zealand

We seek energetic and enthusiastic people to join our team, DAMASK HOLDINGS LIMITED T/A DAVIES CORNER FOODMARKET , New Zealand. We currently have three Retail Sales Assistant positions available at our Hamilton store. This is an opportunity to contribute to a dynamic, friendly retail team where excellence, success, and people are valued and rewarded. The job involves heavy lifting of boxes (up to 25 kg), providing customer service on the floor, serving customers at the Point-of-Sale system, stocking shelves, and performing other tasks as needed in the store.

This is a full-time, permanent position with a minimum of 30 hours per week and an hourly rate of NZ $29.80

You will be responsible for performing the following tasks to the highest standards:

• Support the store manager with various operational tasks and projects, including stock ordering, stocktaking, banking, cash handling, merchandising, and more.
• Labelling goods and ensuring the correct price is displayed.
• Maintain outstanding store condition and visual merchandising standards.
• Opening and closing of premises and associated security
• Ensure a high level of customer satisfaction through excellent sales service.
• Be courageous, bold, innovative and not afraid to take on any aspect of the role.
• A self-starter capable of working well by yourself on solo shifts and staying motivated.
• Handling the cash counter, issuing customer invoices for the goods purchased.
• Listening to customers’ complaints and forwarding them to management to address them in a professional manner.

Our ideal candidates will have.

• Friendly, Passionate, People-Person—Someone who has a proactive approach and is motivated to achieve and improve continuously!
• A natural ability to build rapport with customers and assist their buying decisions. Be physically fit, hardworking and reliable with great attention to detail.
• The ability to work as part of a team as well as on your own (unsupervised)
• A passion for providing excellent customer service and always putting the customer first.
• Basic communication and computer skills
• A positive attitude with the ability to solve problems.
• Must be a non-smoker
• The ability to remain calm and courteous under pressure.
• A passion for sales and prior sales experience in a similar environment are added advantages. The selected candidate will receive complete training.
• Available to work on weekends and public holidays. Able to start early and finish late shifts when required.
• Able to pass the Random Drug Pass Test at any time.
• Must have a Valid Driving license in New Zealand or an equivalent overseas driving license.
• Must have no serious criminal convictions.

If this sounds like something you will enjoy and excel at, please APPLY NOW.

Sales superstars! We want you!

We are looking for a part time Retail Assistant for our Porirua store.

To be successful you will need to have previous retail experience, strong selling skills, good people skills and have a competitive streak to achieve your sales and new sign up targets. Your time management and organisational skills will be sound and you will not be afraid of hard work.

This role will require weekend work and daytime shifts so flexibility with working hours is required.

You must be 18 years or over to apply for this role.

If you are ready for a challenging role, apply now with your CV and cover letter to

We are seeking dedicated and customer-focused Retail Store Assistants to join our team. In this role, you will play a key part in ensuring the smooth operation of the store while delivering outstanding customer service. Your responsibilities will include store maintenance, stock management, merchandising, and assisting with sales, all contributing to the overall success of our business. 

Retail Store Assistant - Key Tasks:

• Serving customers.
• Demonstrating goods & assisting with product range, price, delivery, use, care enquiries
• Selling goods & services
• Operating tills & accepting payment by a variety of payment methods
• Assisting with the ongoing stock management inventories and stocktakes
• Displaying goods for sale
• Packaging & bagging goods
• Labelling goods and ensuring the correct price is displayed. 
• Keeping premises tidy & performing any other reasonable tasks required for the smooth operation of the supermarket
• Opening and closing of premises and associated security (When required)

Personal Knowledge, Skills and Attributes

• Reliable and punctual
• Be fit to enough to lift up to 20kgs
• Able to pass police and drug checks
• Understand and work in a manner that ensures health and safety, and food hygiene compliance is maintained in the store at all times
• Minimum guaranteed 30 hours per week. 

We are recruiting an Assistant Manager for our service station in Mangawhai Heads. We are looking for a candidate who has excellent communication skills, high energy, and a passion for customer service. An experienced person who can take charge of the daily operations of the business and provide leadership to the team in absence of Manager

Your responsibilities will include but are not limited to:

• Manage daily operations of the store including serving barista coffee
• Ability to cope well under pressure and problem solve
• Order stock from our sales representatives and have a good working relationship with them
• Manage stock levels and pricing in the system and forecast changes in demand
• Ensure stock is well presented on the shop shelves and priced accurately
• Maximize profitability for the business through promotional activities and managing promotions weekly
• Use retail merchandise strategies to improve sales
• Ensure sound and accurate record-keeping and reporting
• Ensure accurate and up-to-date records of stock are maintained
• Monitor staff performance, training and overseeing new staff
• Ability to lead and manage a team through effective communication skills
• Prepare weekly roster and process timesheet
• Ability to manage risks associated with service stations**
• Ensure full compliance with all health and Safety regulations and food requirements and adhere to safe work practices
• Heavy lifting may be required from time to time
• Prepare for and manage at least two stocktakes in any 12-month period during or outside of normal working hours

What you bring to the role:

• At least one year Experience in a retail setting. Service station experience will be an advantage.
• Clear NZ criminal check and drug free (drug test may be required)
• Ability to work on weekends, public holidays and varying store opening hours through out the year
• A full clean driver's licence

Please note this is a full-time role, 30-40 hours per week. The pay rate is between $24 - $30 per hour. Applicants for this position should have New Zealand citizenship/residency or a valid work visa.

If you’re honest, reliable, friendly, confident working on your own and can multi-task, please apply to .

To apply for this position, please send your CV and please state your work rights.

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.

Key Responsibilities

• Provide sales support for all branch customers.

• Build and maintain internal relationships with procurement and demand management teams.

• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.

• Regularly operating the forklift to move product around the site

• Accurately complete all your duties on time to a high standard of safety and quality.

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.

• Advanced knowledge of  Hynds  products and application knowledge is important, as is an understanding of how products work together to form solutions.

• NZ driver licence full class 1 and F endorsement.

• Business smart and understands the key levers that drive business performance.

• Practical understanding and experience of health and safety standards

Who we are:

Founded in 1973,  Hynds  is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.  Hynds  remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the  Hynds  Values to guide the way.  Hynds  is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds  are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.

Key Responsibilities

• Provide sales support for all branch customers.

• Build and maintain internal relationships with procurement and demand management teams.

• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.

• Regularly operating the forklift to move product around the site

• Accurately complete all your duties on time to a high standard of safety and quality.

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.

• Advanced knowledge of  Hynds  products and application knowledge is important, as is an understanding of how products work together to form solutions.

• NZ driver licence full class 1 and F endorsement.

• Business smart and understands the key levers that drive business performance.

• Practical understanding and experience of health and safety standards

Who we are:

Founded in 1973,  Hynds  is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.  Hynds  remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the  Hynds  Values to guide the way.  Hynds  is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds  are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.

Key Responsibilities

• Provide sales support for all branch customers.

• Build and maintain internal relationships with procurement and demand management teams.

• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.

• Regularly operating the forklift to move product around the site

• Accurately complete all your duties on time to a high standard of safety and quality.

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.

• Advanced knowledge of  Hynds  products and application knowledge is important, as is an understanding of how products work together to form solutions.

• NZ driver licence full class 1 and F endorsement.

• Business smart and understands the key levers that drive business performance.

• Practical understanding and experience of health and safety standards

Who we are:

Founded in 1973,  Hynds  is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.  Hynds  remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the  Hynds  Values to guide the way.  Hynds  is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds  are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Join a fast-paced, customer-focused team at Service Foods!

We are looking for experienced and reliable Customer Service Representatives to join our team in Te Rapa, Hamilton.

Mō te tūranga mahi | About the Role

In this role, you will be the first point of contact for our valued customers—handling inquiries, processing orders, and resolving issues efficiently and professionally.

Using Salesforce/CRM, you’ll maintain accurate customer records and support smooth day-to-day operations. You’ll work closely with internal departments to ensure timely order fulfilment and deliver outstanding service that reflects our commitment to excellence.

Key Details:

• Location: Te Rapa, Hamilton
• Employment Type: Permanent, Full-Time
• Start Date: Immediate
• Positions Available: 2 (Day Shift & Evening Shift)

Shift Options :

1. Day Shift: Monday to Friday, 9:00 AM – 5:00 PM (plus rotational Saturdays)
2. Evening Shift: 5:00 PM – 11:15 PM (4 days per week)

Key responsibilities include:

• Provide excellent customer service through efficient order processing, communication, and problem-solving.
• Build and maintain positive customer relationships while supporting sales and managing accurate data.
• Engage with customers over the phone to address inquiries and meet their requirements.
• Process and action customer orders from calls, emails, faxes, and online channels promptly.
• Accurately enter customer orders into the system "Sage/ERP" and update records in Salesforce (CRM).
• Prioritize and manage customer backorders for timely delivery.
• Identify sales opportunities and pursue them to drive revenue growth.
• Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.

He kōrero mōu: About you

You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.

This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.

Key Attributes:

• Professional phone manner with the ability to build rapport quickly
• Proven experience in a Customer Support, call centre, or similar role
• Strong attention to detail and ability to gather and interpret information
• Excellent organizational, time management, and decision-making skills in a fast-paced environment
• Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)
• Commitment to delivering outstanding customer service
• Strong understanding of processes, systems, and data entry
• Excellent interpersonal skills with an empathetic and adaptable approach
• Reliable transport to and from work
• Strong literacy, numeracy, and communication skills
• Knowledge of the food services warehouse industry, NZ food products, and basic ingredients

Ngā Kawatau | What to expect

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Me Tono Ināianei! Apply Now!

If you thrive in a high-energy environment, enjoy leading teams, and are passionate about delivering exceptional service, we’d love to hear from you.

Whaimana | Eligibility:  Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.

Are you a passionate customer service representative with exceptional communication skills and a keen eye for detail? Join a busy health-based contact centre at Greenlane Clinical, where you will make a meaningful impact while supporting our community.  You would be working with a great down to earth team where experience and positive attitude will be valued.   

Key Responsibilities:

• Process incoming internal and external calls efficiently
• Address patient inquiries and provide outstanding service
• Collaborate with a down to earth team in a fast-paced environment
• Receive comprehensive training to set you up for success

What We are Looking For:

• Excellent communication skills, with the ability to handle queries and complaints effectively
• A calm demeanour under pressure, ensuring a positive experience for callers
• Previous experience in a call centre environment
• A proactive attitude and adaptability, allowing you to hit the ground running
• Intermediate to advanced knowledge of MS Office, with a quick ability to learn new systems
• Health sector experience is preferred, as familiarity with medical terminology is a plus

Position Details:

• Temporary role starting ASAP
• Commitment of 6 months, with the potential for permanent placement

If this sounds like the opportunity for you and you have a keen interest or previous experience in healthcare and customer service, we want to hear from you!

Take the next step in your career and apply now!