39 Shop Manager jobs in New Zealand

• All aspects of managing the store and supporting the owners in keeping the cogs turning in a great business.
• Selling premium products and accessories.
• Assisting customers in the showroom with their enquiries and purchases.
• Following up with online sales leads, walk-ins and phone enquiries by phone and email with quotes, and ensuring every internet enquiry is responded to.
• Office administration, keeping accurate customer records and updating the software system, creating invoices and processing payments and reports.
• Ordering replacement parts, stock and accessories.
• Organising deliveries and coordinating installation logistics and after-sales service with our technicians.
• Keeping the showroom looking pristine.
• Ensuring quarterly KPI's and targets are met.

• A varied role that combines sales, management, customer care and working with a great team of technicians and installers.
• An attractive salary plus bonus system on large product sales.
• The opportunity to sell well-known, premium products with strong demand.
• A supportive team environment and ongoing product training.
• Free Car Parking directly outside the store.

• Ideally has experience running a retail store and selling high-value products e.g. vehicles, home appliances, interior furnishings, lifestyle products or similar.
• Is confident working independently and motivated to achieve sales targets.
• Has strong computer skills and previous experience in office administration.
• Can work 5 days a week between Mon-Fri 9 am - 4.30 pm and Saturdays 10 am - 4.30 pm. (Must be available to work on weekends)
• Has excellent communication skills and a professional manner.
• Will get on well with both our valued clients and our existing team who enjoy a laugh and the occasional beer at our local.

En Last.app estamos cocinando algo grande… Somos una startup SaaS que está transformando la forma en que los restaurantes gestionan su operación y conexión con los clientes. Tras consolidarnos en España y comenzar nuestra expansión internacional, buscamos a la persona que lidere nuestro lanzamiento y crecimiento en México, construyendo desde cero el equipo, los procesos y la estrategia GTM local.

Cómo es trabajar en Last.app

    Siempre en ebullición

Nos movemos rápido. Probamos, rompemos, aprendemos y repetimos. La experimentación no es opcional, es un estilo de vida.

    Cocínalo. Cómalo. Repítelo.

Creemos en nuestro equipo. Plenamente. Tendrás libertad para explorar tus ideas y hacerlas realidad. Sin microgestión ni aprobaciones interminables. Sólo tú, tus habilidades y el espacio para brillar.

    Datos, datos, datos

Probamos de todo, lo medimos todo para saberlo todo. Así nos mantenemos audaces e inteligentes.

Liderar la entrada y expansión del mercado mexicano, combinando estrategia y ejecución: diseñar el playbook local, cerrar los primeros deals, y formar un equipo de Sales Inbound y Outbound de alto rendimiento que escale rápido y de forma sostenible.

Liderar la ejecución del go-to-market en México, implementando la estrategia de segmentación, pricing y propuesta de valor, y asegurando resultados tangibles desde el primer mes.

Lanzar y operar el mercado: abrir las primeras ciudades, captar los primeros restaurantes y partners clave, validar el modelo y sentar las bases para escalar.

Construir y dirigir el equipo comercial (Inbound & Outbound Sales): reclutar, formar y acompañar al equipo en el día a día, impulsando el cumplimiento de objetivos semanales y trimestrales.

Asegurar un onboarding impecable de los primeros clientes, colaborando con Customer Success y Producto para garantizar una activación rápida y una experiencia excelente.

Actuar como enlace directo con los equipos globales de Marketing, Producto y Operaciones, trasladando feedback del mercado y coordinando campañas, materiales y mensajes adaptados al contexto local.

Analizar datos y tomar decisiones ágiles sobre pipeline, tasa de conversión, CAC payback y churn para optimizar la operación.

+5 años de experiencia en ventas B2B o expansión internacional, preferiblemente en startups SaaS o del sector foodservice/hospitality.

Perfil 100% ejecutor y orientado a resultados, capaz de pasar de la estrategia a la acción en el mismo día.

Experiencia en ciclos de venta complejos, desde la prospección hasta el cierre y activación.

Habilidades de liderazgo y comunicación sobresalientes: sabes inspirar, estructurar y elevar el rendimiento del equipo.

Mentalidad analítica y data-driven, con soltura para interpretar métricas comerciales y tomar decisiones basadas en ellas.

Alta autonomía y resiliencia: operas bien en entornos cambiantes y sabes construir desde cero.

Conocimiento o red en el ecosistema gastronómico o restauración es un plus importante

Acompañar al Head of Expansion en  implementar la estrategia GTM para México (segmentación, pricing, propuesta de valor, canales).

Lanzar el mercado: abrir las primeras ciudades, validar el modelo y asegurar los primeros clientes clave.

Acompañar al Head of Expansion a reclutar, entrenar y liderar al equipo de Inbound & Outbound Sales y asegurar el cumplimiento de sus OKRs.

Alinear junto al head of expansion la operación con los equipos globales de Marketing, Producto y Customer Success para garantizar un onboarding impecable y un crecimiento sólido.

Ser la voz del mercado: trasladar feedback de clientes, insights y datos que ayuden a adaptar el producto y la estrategia global.

Monitorizar métricas de performance (pipeline, conversion rate, churn, CAC payback) y tomar decisiones rápidas basadas en datos.

Representar la marca ante partners estratégicos y asociaciones del sector restauración.

Contrato indefinido.

Escoge Amazon, hotelgift, xbox, entre otras opciones para redimir tu Last.card de 150 MXN mensuales.

¡Día de vacaciones en tu cumpleaños!

14 días de vacaciones

Múltiples teambuildings, after office y otros eventos para que todo el equipo permanezca realmente unido y en sintonía.

Oportunidades de crecimiento dentro de la empresa a corto y largo plazo.

Por último, pero no menos importante, un equipo innovador, unido e internacional que será como tu segunda familia.

Position Title: Retail Store Manager
Employer: JMP Christchurch Holdings Limited
Location: Christchurch
Employment Type: Full-Time (Minimum 30 hours per week)
Pay Rate: $25 to $35 per hour (depending on experience)
Store Hours: 7 days a week, 10:00 AM – 10:00 PM

Key Duties and Responsibilities:

• Operational Management
  • Oversee and coordinate the daily operations of the liquor store to ensure smooth functioning and compliance with company policies and licensing standards.
  • Implement and monitor store policies, procedures, and performance standards to meet operational targets.
• Staff Supervision & Customer Service
  • Recruit, train, supervise, and support retail staff to maintain high standards of customer service.
  • Schedule and manage staff performance, ensuring effective teamwork and productivity.
  • Handle customer inquiries, complaints, and feedback in a professional manner to ensure customer satisfaction and retention.
• Stock & Inventory Management
  • Manage stock levels, order inventory, receive deliveries, and ensure proper storage and display of products.
  • Monitor product availability, pricing, and presentation to meet local market demands.
  • Maintain accurate inventory records and ensure loss prevention measures are in place.
• Compliance & Licensing
  • Ensure compliance with all legal requirements, including responsible sale of alcohol, staff training, and adherence to liquor licence conditions.
  • Maintain health and safety standards for both staff and customers.
• Sales, Marketing & Business Development
  • Plan and implement merchandising strategies and promotional activities to maximize sales and profitability.
  • Develop and maintain relationships with volume buyers such as local restaurants, bars, and hospitality businesses, offering competitive pricing to increase wholesale sales.
  • Conduct regular market research on local pricing and competitor activity, providing feedback and recommendations to senior management on pricing strategies and product selection.
• Financial Management & Reporting
  • Prepare and analyse sales reports, track KPIs, and identify opportunities for growth.
  • Reconcile cash, ensure banking procedures are followed, and monitor financial performance.
  • Assist in achieving sales targets, managing budgets, and improving overall store profitability.
• Store Presentation & Security
  • Ensure the store is clean, organised, and compliant with hygiene and regulatory standards at all times.

Maintain store security procedures to prevent theft and ensure safe operations

Skills and Experience Required:

• A valid New Zealand Manager’s Certificate (liquor licence) is essential.
• Minimum of 3 years’ relevant experience in retail management, preferably in a liquor store or similar retail environment OR a New Zealand Register Level 5 or higher qualification in a relevant field.
• Proven ability to lead and supervise a team.
• Excellent communication and customer service skills.
• Sound knowledge of retail sales principles and inventory management.
• Flexibility to work evenings, weekends, and public holidays as per roster requirements.

How to Apply:
If you meet the above criteria and are keen to join our friendly team, please apply online with your CV and a brief cover letter outlining your experience or email us.

We are looking for an experienced, enthusiastic and capable candidate for the Store Managers position to autonomously manage the day-to-day operations of our busy store.  It is a Full-time role working minimum 30 hours per week. 

Location - Tokoroa

You would be required to perform the following duties not limited to

• Review sales records, sales trends and take appropriate measures.

• Contribute to team effort by accomplishing related results as needed.

• Make a full list of all stock, maintain stock levels and determine how popular an item is before ordering new stock 

• selecting and dealing with suppliers including negotiation of prices and placing relevant orders. 

• Receiving and checking orders from suppliers to ensure accuracy. 

• Ensure correct and accurate invoicing of ordered products. 

• Review and compare prices of competitor stock and ensure that stock is competitively priced. 

• Ensure stock is properly priced and displayed. 

• Buying goods and selling goods according to an agreed budget. 

• Balancing the till and managing day to day banking and financial transactions. 

• Answer the company phone in a friendly and engaging way. 

• Meet and greet customers and state that they can ask you for further assistance if necessary. 

• If necessary, help customers to choose items, advising of any promotions and then accurately collecting payments at the counter. 

• Communicating with customers to review the quality of products and service and noting any questions or concerns they may have. 

• Dealing with customer complaints in a satisfactory way. 

• To look for opportunities to improve procedures, and make improvements to purchasing and marketing policies.

• Purchasing, ordering and monitoring incoming goods

• Promoting and advertising the store’s goods and services

• Maintain security controls cash, keys, alarms and stock and financial responsibilities

• Managing stock levels and making key decisions about stock control and pricing, including implementing stock control systems, stock tracking, purchasing.

• Serving customers, advice and recommend products and add on products

• Follow up on customer complaints/comments quickly

• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

• Ensure availability of merchandise; determining and maintaining stock levels.

• Set pricing policies by reviewing merchandising activities; 

• Determine needed sales promotion; authorizing clearance sales; studying trends, studying market pulse.

• Ensure Occupational Health and Safety requirements are adhered to

• Maintain the stability and reputation of the store by complying with legal requirements.

• Determine marketing strategy changes by reviewing sales records, sales trends and take appropriate measures.

• Maintain professional and technical knowledge

Note: Any other related task may be allocated from time to time as assigned by the employer/owner in writing. 

Job pre-requisites:

• Relevant qualification OR

• Relevant Work Experience

• Able to work long and flexible hours including early morning and weekends.

We need people who are committed and turn up to work on time unless they have a reasonable excuse.

We do not believe that our standards are too high or too unrealistic. We are more than happy to provide all the training necessary as long as candidates can provide the above characteristics and the pre-requisite for the role. This is a highly committed role, if you feel like you are up for the challenge, then look no further, this role may be what you have been searching for!

Sri Narasimha Swamy Limited is looking for a Store Manager to join our store in Auckland.

Known for our quality food and welcoming atmosphere, we are looking for passionate and reliable Store Manager who is passionate about leading a team, maintaining inventory and upholding quality standards. We are open 7 days a week and the role require working a variable roster between Monday to Sunday as per business needs including late night during the weekend.

About the Role

As the Store Manager, you will be responsible for overseeing the day-to-day operations of our busy store. You will ensure that all aspects of service run smoothly, maintain high standards of food safety and foster a positive work environment. Your leadership will be key to delivering top-notch customer service and achieving our business goals. Your responsibilities will include:

●    Motivate and lead a team of service staff to provide exceptional customer service.

●    Oversee day-to-day operations, ensuring efficient workflow and high-quality service .

●    Maintain a customer-centric focus, addressing customer concerns and ensuring a positive dining experience for all customers.

●    Monitor and manage inventory levels, coordinate with suppliers and ensure proper stock levels for smooth store operations.

●    Oversee budgeting, cost control and financial reporting to contribute to the store’s profitability.

●    Develop and implement strategies to maximise sales and profitability including setting sales targets, analysing sales data and identifying areas for improvement.

●    Create and manage staff schedules, balancing workload and optimising labour costs.

●    Assist with staff recruitment and provide ongoing training and development opportunities for staff to enhance their skills and promote career growth.

●    Support overall business management and strategic planning.

●    Prepare and maintain daily sales reports, cash reconciliation and petty cash.

●    Promote menu items, create specials and undertake the necessary advertising.

●    Ensure compliance with all policies and local regulations including health and safety standards.

●    Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.

●    Perform any additional duties as requested by the Director.

Qualification, Experience and Attributes Required:

●    Minimum of 3 years of proven work experience as a Manager within the hospitality industry, or a bachelor degree or higher qualification in Hospitality, Business Management or a related field.

●    Ability to work in a fast-paced environment and make quick informed decisions.

●    Ability to work independently and as part of a team.

●    Ability to maintain a professional demeanour when interacting with customers and colleagues.

●    Excellent time management skills to complete tasks within specified timeframes.

●    Knowledge of health and safety regulations.

●    Excellent food hygiene practices.

●    High standard of personal hygiene and presentation.

●    Team player with effective communication skills.

●    Ability to work flexible hours, including evenings, weekends and public holidays as required.

Pay & Benefits:

●    Full-time permanent employment.

●    Minimum of 30 hours/week guaranteed.

●    Hourly rate ranges between $23.50 - $23.50 .

●    Opportunities for professional growth.

●    Flexible and balanced roster ensuring work-life balance.

●    Friendly and supportive working environment.

Application Requirements:

If you are keen and motivated to learn what it takes to be successful in this role don’t delay apply now with your CV and Cover letter.

Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV. May be open to sponsorship for the right candidate.

We look forward to hearing from you.

A fantastic opportunity to embark on a Management role is here!


As the Store Manager, you will effectively manage the day to day operations of the restaurant while ensuring customer satisfaction, team member satisfaction and maximizing profits.

Your responsibilities will include:
• Providing overall leadership in the restaurants
• Human Resources functions such as performance management, scheduling, communicate and apply all company policies, recruitment and selection, discipline, coaching and training all team members, and conduct performance appraisals.
• Maintaining all financials such as inventory control, forecasting productivity, financial
reporting, control cost of sales and cost of labor.
• Attain financial target.
• Execution of local marketing campaigns and implementing new promotions.
• Responsible for making the deposit every morning at the bank.
• Responsible for managing cash issues (cash short).
• Ensuring adherence to Occupational Health and Safety Act
• Maintaining awareness of competitor's promotions, trends and growth.
• Ensuring the restaurant team maintains the highest possible level of customer service.
• Handle customer enquiries and complaints appropriately, through to resolution and ensure effective interactions with customers at all times.
• Ensuring quality of the product and that all Pizza Hut standards are execute properly.
• Ordering product and maintain good relations with suppliers.

Store Manager Requirements:
1. Diploma level qualification (Hospitality or Business) or
2. Two years of work experience in management, full time, of working at fast food industry.
3. Relevant numerical skills.
4. Good oral/written communication skills.
5. Strong analytical/decision making skills.
6. Basic computer literacy.

Store Manager is expected to work a minimum of 32 hours a week with a weekly payroll.

Hours are rostered on a weekly basis and might include weekend shifts.