18 Shopfloor Team Member Casual The Warehouse Levin jobs in New Zealand

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.

Key Responsibilities

• Provide sales support for all branch customers.

• Build and maintain internal relationships with procurement and demand management teams.

• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.

• Regularly operating the forklift to move product around the site

• Accurately complete all your duties on time to a high standard of safety and quality.

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.

• Advanced knowledge of  Hynds  products and application knowledge is important, as is an understanding of how products work together to form solutions.

• NZ driver licence full class 1 and F endorsement.

• Business smart and understands the key levers that drive business performance.

• Practical understanding and experience of health and safety standards

Who we are:

Founded in 1973,  Hynds  is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.  Hynds  remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the  Hynds  Values to guide the way.  Hynds  is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds  are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.

Key Responsibilities

• Provide sales support for all branch customers.

• Build and maintain internal relationships with procurement and demand management teams.

• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.

• Regularly operating the forklift to move product around the site

• Accurately complete all your duties on time to a high standard of safety and quality.

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.

• Advanced knowledge of  Hynds  products and application knowledge is important, as is an understanding of how products work together to form solutions.

• NZ driver licence full class 1 and F endorsement.

• Business smart and understands the key levers that drive business performance.

• Practical understanding and experience of health and safety standards

Who we are:

Founded in 1973,  Hynds  is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.  Hynds  remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the  Hynds  Values to guide the way.  Hynds  is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds  are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Service Foods Hamilton is seeking a motivated and customer-focused individual to join the team as a Customer Service Representative on a part time basis.

The role

As a Customer Service Representative at Service Foods, you will be the primary point of contact for our customers, managing inquiries, processing orders, and resolving issues. Using Salesforce/CRM, you will maintain accurate records and support smooth operational functions. You will collaborate with various departments to ensure seamless order fulfilment and exceptional customer service.

• Immediate Start

• Permanent part time role

• Monday (02.30 pm to 11.15 pm) 

• And every 3rd Saturday, (7.30 am to 12.00 pm)

• Location: Te Rapa, Hamilton

Key responsibilities include:

• Provide excellent customer service through efficient order processing, communication, and problem-solving.

• Build and maintain positive customer relationships while supporting sales and managing accurate data.

• Engage with customers over the phone to address inquiries and meet their requirements.

• Process and action customer orders from calls, emails, faxes, and online channels promptly.

• Accurately enter customer orders into the system Sage/ERP and update records in Salesforce CRM.

• Prioritize and manage customer backorders for timely delivery.

• Identify sales opportunities and pursue them to drive revenue growth.

• Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.

About you

You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.

This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.

Key Attributes:

• Professional phone manner with the ability to build rapport quickly

• Proven experience in a Customer Support, call centre, or similar role

• Strong attention to detail and ability to gather and interpret information

• Excellent organizational, time management, and decision-making skills in a fast-paced environment

• Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)

• Commitment to delivering outstanding customer service

• Strong understanding of processes, systems, and data entry

• Excellent interpersonal skills with an empathetic and adaptable approach

• Reliable transport to and from work

• Strong literacy, numeracy, and communication skills

• Knowledge of the food services warehouse industry, NZ food products, and basic ingredients

What to expect

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility . These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Apply Now!

If you thrive in a high-energy environment, enjoy customer services, and are passionate about delivering exceptional service, we’d love to hear from you.

Eligibility: Applicants must have NZ citizenship, residency, or a valid work visa. Shortlisted candidates will be contacted via phone, text, or email.

Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.

In this role you will be providing customers with excellent sales service and maintaining Branch Performance Standards. You will be supporting the Branch Manager with running branch operational requirements while leading from the front and being a role model in customer engagement and solution selling practices

Key Responsibilities

• Providing sales support for all branch customers

• Liaising with Internal sales teams for contract sales fulfilment as appropriate

• Provide operational cover for the Branch Manager and other senior branch staff when they are off site

• Building and maintaining internal relationships with procurement and demand management teams

• Filling out dockets/credits/checking dockets/pricing of dockets and ensure that are all dockets are approved and signed off

• Completing administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits

• Operation of forklift for movement of product around the site and stack and store product to the required standards

Key Attributes

• Excellent customer service skills are paramount

• Flexible, reliable and customer focused

• Strong communication skills, both verbal and written

• An advanced knowledge of  Hynds  products and application knowledge

• A good understanding of infrastructure overall, three waters and experience or qualification in the infrastructure and or civil industry is advantageous

• NZ driver licence full class 1 and F endorsement

• Ability to physically handle and move products up to 20 kg

Who we are:

Founded in 1973,  Hynds  is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets.  Hynds  remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the  Hynds  Values to guide the way.  Hynds  is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment checks:

Hynds  are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Join a fast-paced, customer-focused team at Service Foods!

We are looking for experienced and reliable Customer Service Representatives to join our team in Te Rapa, Hamilton.

Mō te tūranga mahi | About the Role

In this role, you will be the first point of contact for our valued customers—handling inquiries, processing orders, and resolving issues efficiently and professionally.

Using Salesforce/CRM, you’ll maintain accurate customer records and support smooth day-to-day operations. You’ll work closely with internal departments to ensure timely order fulfilment and deliver outstanding service that reflects our commitment to excellence.

Key Details:

• Location: Te Rapa, Hamilton
• Employment Type: Permanent, Full-Time
• Start Date: Immediate
• Positions Available: 2 (Day Shift & Evening Shift)

Shift Options :

1. Day Shift: Monday to Friday, 9:00 AM – 5:00 PM (plus rotational Saturdays)
2. Evening Shift: 5:00 PM – 11:15 PM (4 days per week)

Key responsibilities include:

• Provide excellent customer service through efficient order processing, communication, and problem-solving.
• Build and maintain positive customer relationships while supporting sales and managing accurate data.
• Engage with customers over the phone to address inquiries and meet their requirements.
• Process and action customer orders from calls, emails, faxes, and online channels promptly.
• Accurately enter customer orders into the system "Sage/ERP" and update records in Salesforce (CRM).
• Prioritize and manage customer backorders for timely delivery.
• Identify sales opportunities and pursue them to drive revenue growth.
• Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.

He kōrero mōu: About you

You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.

This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.

Key Attributes:

• Professional phone manner with the ability to build rapport quickly
• Proven experience in a Customer Support, call centre, or similar role
• Strong attention to detail and ability to gather and interpret information
• Excellent organizational, time management, and decision-making skills in a fast-paced environment
• Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)
• Commitment to delivering outstanding customer service
• Strong understanding of processes, systems, and data entry
• Excellent interpersonal skills with an empathetic and adaptable approach
• Reliable transport to and from work
• Strong literacy, numeracy, and communication skills
• Knowledge of the food services warehouse industry, NZ food products, and basic ingredients

Ngā Kawatau | What to expect

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Me Tono Ināianei! Apply Now!

If you thrive in a high-energy environment, enjoy leading teams, and are passionate about delivering exceptional service, we’d love to hear from you.

Whaimana | Eligibility:  Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.

Full time permanent toolmaker with customer Service and mechanical ability requires for our busy company. The minimum work hour will be 36 per week and maximum will be 46 per week. There will be $45 overtime payment. The minimum wage is $0.00 ph and maximum wages will be 35.00ph. Candidate should pass a background check and be physically fit. New Zealand citizens or residents are preferable.

This position will suit applicants with high interest in hands-on service and end fitting hose assembly including small to large hoses for industrial and hydraulic applications. We stock a wide variety of couplings, fittings, valves, pumps, etc.

The person we seek should be up to speed with computer use including word, email, business systems. Training will be given for our products and procedures.

Tasks Include:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.

• Developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided

• Managing, motivating and developing staff providing customer services

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Used cad to machine parts to spec, construct assemblies, and fixtures.

• Checking accuracy of manufactured articles and finished patterns to fine tolerances, using precision measuring instruments

• Makes and repairs tools, dies, jigs, fixtures and other precision parts and equipment to fine tolerances for machine

tools and other production machinery.

• Operate vertical and horizontal jig mills, grinders and lathes to close tolerances for the production of automate manufacturing systems.

• Design and build press brake tooling, robotic weld fixtures, weld and inspection fixtures.

• Give helpful input on design and manufacturing procedures, and work from blueprint, sketch or verbal instruction.

• Assign work to other employees; set up machines and operate lathes, mills, grinders, and quoted jobs.

• Maintain accurate inventory levels, promoting sound internal operations in addition to quality prototyping and installation work.

• Comply with safety codes, perform light equipment maintenance, clean SLA platforms and prepare SLA builds for finishing.

Skill required:

• At least three years of relevant experience, or, NZQF Level 4 qualification

**Please indicate in your CV if you are a New Zealand citizen or resident.

Are you a customer-focused communicator who loves helping clients while having a keen eye on sales? Ready to step up from support into a hybrid role where every call is an opportunity to grow relationships and revenue? We’re looking for an Internal Account Manager to join this team – balancing excellent service with proactive sales.

Why This Role

•  Hybrid role blending service and sales – the perfect next career move.

• Supportive team that encourages growth and initiative.

• Full training and clear progression opportunities.

• Join a company that values energy, relationships, and results.

• Salary circa $70-$80K (DOE) with growth potential.

• Mon-Fri office hours (flexible to accommodate within 7am-5.30pm).

If you’re ready to combine your customer service expertise with a growing sales focus, this is your next move.

 What You’ll Be Doing

• Manage a portfolio of retail clients and provide outstanding customer service while identifying sales opportunities.

• Build and nurture relationships over the phone (with email follow-up), ensuring clients feel supported and valued.

• Promote a specialist product range to new and existing clients, turning enquiries into sales.

• Collaborate with internal stakeholders including the on-site manufacturing / production team.

• Prepare quotes, process orders, and ensure seamless handover to production.

• Maintain accurate CRM records to drive efficiency and track client interactions.

About You

• Ambitious, self-motivated, ready to step into a sales-focused role with potential to progress into full Account Management.

• Well-presented, confident, and engaging. A desire to focus on cold calling and presenting solutions, so you'll be ready to take your sales career on the road.

• No outbound call reluctance  – you confidently connect with decision-makers and turn prospects into opportunities.

• Strong business acumen – ask the right questions and present effective solutions.

• Experience in customer service or sales support, ideally in print or related industries (labels, signage, packaging), with a solid understanding of print and brand management.

• A professional communicator who quickly builds rapport over the phone.

• Highly organised, able to multitask while maintaining attention to detail.

• A Tertiary Degree in Commerce, Marketing or similar is a plus, but not essential.

How to apply:
Click Apply Now  and step up to this exciting role.

Your contact for this role:
Chanelle Bryan
Senior Recruitment Consultant, Kings Recruitment
DDI:   | 

Please note:  Due to the volume of applications, only candidates selected for interview will be contacted within 5 working days. This role is only open to candidates based in New Zealand. 

Although, not essential for the immediate role, you will need a full Driver License if you wish to progress into full AM in the future.