32 Store Manager jobs in New Zealand

Store Manager

Taupo, Waikato One New Zealand

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As a Retail Lead, you'll be the driving force behind our Customer Champions, inspiring them to deliver unforgettable retail experiences for our customers and team. Reporting to an Area Lead, you'll provide dynamic leadership and performance coaching every day.

We're on an exciting journey, investing in our people, systems, and ways of working to create an omni-channel powerhouse that delivers unmatched customer and commercial success.

As a Retail Lead, you'll play a pivotal role in this transformation, helping to build a better-connected Aotearoa.

This role is based in our Taupo store, which operates Monday to Sunday, so flexibility to work late nights, weekends, and public holidays is a must.

Ko tō mahi – what you’ll do

Ensure an exceptional customer experience in our retail environment by creating an engaging process that meets or exceeds customer needs.

Monitor and achieve store KPIs and targets, motivating team members to reach their goals through one-on-one guidance, ongoing mentoring, and coaching.

Take accountability and ownership of the store's operational management.

Lead a team of Customer Champions and a Floor Lead.

Collaborate closely with internal stakeholders to facilitate hiring processes and generate staff rosters.

Cultivate a 'customer-obsessed' culture within the team.

Na tōu rourou - what you’ll bring

At least 2 years of operational experience in a retail sales environment, with a comprehensive understanding of retail operations and processes, and the ability to implement process improvements where necessary.

Demonstrated leadership skills with a proven ability to foster a highly engaged and collaborative team environment.

Skilled in navigating conflict and maintaining composure in high-pressure situations.

Possesses a flexible and open attitude, with a strong drive to prioritize customer satisfaction.

Proven track record of achieving sales targets and KPIs, with the ability to inspire and motivate others to meet their goals.

Strong focus on people development and growth, with a passion for helping individuals exceed their own expectations.

Comfortable with working a flexible roster, including weekends.

Earn a competitive sales commission on top of your base salary.

Comprehensive training, coaching and mentoring.

A fully subsidised Southern Cross health insurance cover for you and your family.

Market leading cell-phone with unlimited data plan, for business or personal use.

Lifestyle leave where you can purchase an extra week or two of annual leave.

Discounts on One New Zealand products, services and much more!

Joining the One New Zealand whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.

At One New Zealand, our purpose is help create a better-connected Aotearoa, New Zealand. We're focusing on investing more into simpler and better products and services, to make things even better for New Zealanders. We’ve gotHeart , showing up as our best selves in every situation. We have theGrit to deliver a radically better world for our customers. We embrace theFreedom to shape the future, creating a more progressive, more inclusive Aotearoa.

Please note our recruitment process:

We're excited to welcome new talent to our team. Due to the nature and urgency of this role, we're prioritizing applicants who are based locally. To be eligible, you must be a New Zealand citizen, resident, or hold a valid work visa with at least 18 months remaining.

As part of our commitment to a safe and secure workplace, we conduct criminal and credit background checks. Please apply only if you're comfortable with this process.

We stand to uplift, to support and to elevate others.

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We believe in the magic of technology and aim to create a safer, simpler and more connected Aotearoa for Kiwi and Kiwi businesses.

We believe in the magic of technology and aim to create a safer, simpler and more connected Aotearoa for Kiwi and Kiwi businesses.

Perks and benefits Southern Cross Health Insurance A phone & plan Flu Shots Lifestyle Leave Discounts on One NZ Products and Services! Parental Leave Flexible Working

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Retail Store Manager

Ashburton, Canterbury Atmiya ent ltd

Posted 2 days ago

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Job Description

full-time

Hello Banana is a fun, affordable gift and homeware store based in Ashburton. Since opening in 2017, we’ve become a local favourite, offering unique products, friendly service, and a vibrant shopping experience. Our range includes toys, décor, and novelty items, making every visit exciting. We’re all about creativity, value, and customer satisfaction.

Tasks & responsibilities:

  1. Complete store operational requirements by scheduling and assigning employees; following up on work results.
  2. Protect employees and customers by providing a safe and clean store environment.
  3. Manage stock levels and make key decisions about stock control
    Organize special promotions, displays and events.
  4. Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
  5. Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.
  6. Ensure a safe, clean and hygienic store environment in compliance with health and safety regulations.
  7. Deal with all issues that arise from staff or customers (complaints, grievances etc)

Skills, Experience, and Qualifications Required:


(1) Minimum of 2-3 years’ relevant work experience in a retail supervision/management role or  have at least tertiary education 
(2) Proven ability to manage a team and work independently
(3) Excellent communication and leadership skills
(4) Strong customer service focus and problem-solving ability
(5) Must be physically fit and able to lift items up to 20 kilograms as part of regular duties
(6) Familiarity with multicultural work environments is an advantage

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Retail Store Manager

Pizza Club Management Services Limited

Posted 19 days ago

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Job Description

full-time

We are looking for a skilled and experienced Retail Store Manager to join our team and take full charge of one of our high-performing stores in Papatoetoe. This is not your average franchise role, you will have the autonomy and responsibility to manage all aspects of the store’s operations, driving both growth and customer satisfaction.

The ideal candidate will demonstrate proven leadership, commercial acumen, and a hands-on management style.

Key Responsibilities:
  • Store budgeting and execution of business strategies

  • Product and supplier selection, purchasing, and pricing

  • Inventory, stock, and supply management

  • Marketing, advertising, merchandising, and promotional activity

  • Daily cash handling, banking, and payroll oversight

  • Recruitment, training, and supervision of store staff

  • Customer service and issue resolution

  • Compliance with health & safety, employment law, and food safety regulations

To Be Successful in This Role, You Will Have:
  • A relevant qualification at NZQF Level 4 or above (e.g., Retail Management, Business),
    OR

  • At least three years of relevant work experience , with at least one year in a management or supervisory role

  • A combination of relevant qualifications and work experience will be an advantage

Additional requirements:

  • Strong leadership and decision-making skills

  • Ability to work autonomously and manage full store operations

  • Excellent communication and interpersonal abilities

  • Flexibility to work across shifts, including weekends and evenings

  • A clear drug test and clean police record

Experience in the pizza or quick-service food industry will be an advantage.

What We Offer:
  • A competitive wage rate

  • Supportive leadership and ongoing training opportunities

  • A dynamic and fast-paced environment — no two days are the same

Important Information:
  • Applicants must have NZ Residency

  • This is a full-time permanent role (minimum 30 hours per week and maximum 45 hours per week)
  • Please clearly state your visa type in your application

If you are ready to step into a leadership role with real responsibility, apply now with your CV and a cover letter outlining your experience, qualifications, and current visa status.

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Store Manager

Christchurch, Canterbury Sai Decent Limited

Posted today

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Job Description

full-time

Sai Decent Limited, trading as Pizza Hut New Brighton, is looking for a highly motivated and experienced Store Manager to lead our Christchurch team. This is an exciting opportunity to join a fast-paced, customer-focused environment where your leadership skills will drive operational excellence and team success.

Pay Range: $30 – $35 per hour (based on experience and performance)
Hours: The restaurant operates 7 days a week, from 10 AM to 11 PM
Minimum Hours: 30 hours per week guaranteed

Key Responsibilities

People

  • Ensuring the store is open on time, all preparation has been completed, and all necessary cleaning is done so the outlet is ready to commence trading each day at the allotted opening time.
  • Supervision of Store Assistants including demeanour, bearing, and dress. Where necessary, requiring assistants to leave the workplace to remedy any breach in dress requirements.
  • Quality control of ingredients and final products.
  • Implementation of systems, procedures, and changes as required by the Area Manager.
  • Recruitment and training for Store Assistants including advertising, vetting applications, recommending candidates for interview, and monitoring/reporting on performance during the probationary period.
  • Initiating performance management process for minor offences, including performance discussions and issuing records of discussion. Escalating more serious matters to the Area Manager.
  • Rostering.
  • Monitoring team members’ use of store telephone and internet.

Financial

  • Ensuring wages budget, cost of goods budget, stock takes, banking, and turnover are in line and balanced.
  • Cash handling including banking and maintenance of accurate sales and transaction records, reconciling with EFTPOS and cash transactions, and reporting as required.

Product

  • Ensuring all team members follow approved recipes accurately and with proper care.
  • Ordering stock and receiving deliveries.
  • Daily and weekly stock takes as directed.
  • Maintaining presentation and appearance of shop, counter, and food display areas.

Health and Safety

  • Ensuring all health, hygiene, and food safety regulations are strictly followed within the store and that all team members comply with such requirements.

Other

  • Following all company policies and procedures.
  • Such other duties as required from time to time.

Skills and Experience Required

  • 2 years of relevant industry experience OR Level 4 qualifications.
  • Strong communication skills.
  • Passion for customer service and engaging with people.
  • Proven work ethic, able to work well both independently and in a team.

What We Offer

  • Competitive hourly rate.
  • Supportive and inclusive team culture.
  • Opportunities for career growth and development.

How to Apply:


If you have the leadership skills and operational expertise to excel in this role, we’d love to hear from you!


Please send your CV and cover letter to .

Be part of the Sai Decent Limited team – where great food meets great leadership!

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Store Manager

Auckland City, Auckland JAY HO LIMITED

Posted 2 days ago

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Job Description

full-time

We are looking for an experienced, enthusiastic and capable candidate for the Store Managers position to autonomously manage the day-to-day operations of our busy store.  It is a Full-time role working minimum 30 hours per week.

Job Description:

  • Complete store operational requirements by scheduling and assigning employees; following up on work results.

  • Maintain store staff by recruiting, selecting, orienting, and training employees.

  • Maintain store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.

  • Schedule expenditures; analysing variances; initiating corrective actions.

  • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.

  • Ensure availability of merchandise; determining and maintaining inventories levels.

  • Order and organise purchases for the store

  • Build relationships with suppliers to negotiate supplies and pricing

  • Formulate the products requirement by testing the demographics 

  • Formulate pricing policies by reviewing merchandising activities; 

  • Determine needed sales promotion; authorizing clearance sales; studying trends, studying market pulse.

  • Market merchandise by studying advertising, sales promotion, and display plans; 

  • Secure merchandise by implementing security systems and measures.

  • Set and maintain high standards of customer service standards

  • Protect employees and customers by providing a safe and clean store environment.

  • Ensure Occupational Health and Safety requirements are adhered to

  • Maintain the stability and reputation of the store by complying with legal requirements.

  • Determine marketing strategy changes by reviewing sales records, sales trends and take appropriate measures.

  • Maintain professional and technical knowledge by attending educational workshops; establishing personal networks; 

  • Contribute to team effort by accomplishing related results as needed.

Job pre-requisites:

  • Relevant qualification OR

  • Relevant Work Experience

  • Able to work long and flexible hours 

  • LCQ & General Manager Certificate

Applicants for this position should have NZ residency or a valid NZ work visa.

Click Apply Now!

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Store Manager

Northland, Northland Haezal Enterprise Limited

Posted 2 days ago

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Job Description

temporary

About the Role:

We are currently seeking a dedicated Store Manager to oversee the day-to-day operations of our busy store. This role is essential in ensuring smooth operations, maintaining high standards, and creating a welcoming atmosphere for our customers. 

Job Responsibilities

·   Oversee day-to-day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.

·   Manage store profitability and control expenses, including labour costs, inventory levels, and handling cash and inventory shortages.

·   Maintain adequate stock levels, core product range, and effective merchandising.

·   Develop and implement pricing strategies to ensure competitiveness while maintaining profitability.

·   Plan and execute promotional campaigns, including seasonal and holiday promotions, to drive sales and attract customers.

·   Monitor and optimize the product mix to meet customer demands and maximize sales opportunities.

·   Ensure compliance with Employment and Health & Safety Legislation at all times.

·   Negotiate supply and pricing agreements with suppliers to optimize costs.

·   Complete daily, weekly, and monthly banking and turnover reports.

·   Prepare annual budgets and work to achieve store performance goals within budget constraints.

·   Implement and enforce daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-maintained.

·   Conduct regular stock takes according to company policy.

·   Continuously enhance store performance and uphold high standards in customer service.

Person Specification

·   Must have either relevant Diploma Level 5 and two years of relevant work experience

·   Strong numerical data analysis skills

·   Ability to work well under pressure

·   Able to multitask and prioritize tasks

·   Able to work during weekend and public holiday 

Location: Paparoa 

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Store Manager

Auckland, Auckland Xin Cheng International Company Ltd

Posted 3 days ago

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Job Description

full-time

**

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STORE MANAGER

Bay Of Plenty, Bay Of Plenty KEERAT ENTERPRISES LIMITED

Posted 4 days ago

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Job Description

full-time

We have an exciting opportunity of Store Manager in our business based in Rotorua New Zealand. We are looking for a responsible and dedicated person. This role requires you to be flexible with working hours which includes weekends, late evening shifts including public holidays. This is a full-time position which allows you to work for minimum 30 hours to 45 hours normally between 10am-10pm (Thursday-Sunday) and 10am- 8.30pm (Monday-Wednesday).

Key responsibilities

·    Maintain a clean and well-organized store environment, ensuring displays/shelves are appropriately stocked and price labelling is accurate.

·    Process transactions accurately and efficiently, including handling cash and EFTPOS payments, issuing receipts, and complying with all legal and regulatory requirements related to grocery products.

·    keeping up to date with daily admin tasks, including general cleanliness and presentation of the store.

Replenishing stock of alcohol, food items, newspapers, miscellaneous items etc.

Work with a passionate team to reach sales targets

Ensure staff are fulfilling roles and conducting themselves to brand standards and policies.

Manage staff costs, accordingly, ensuring the business is profitable and meeting customer service standards and other brand standards.

Develop a fun and productive team culture, proactively creating and running incentive and reward initiatives to improve performance and retain staff.

Ensure product quality and customer service are of the highest standards.

Constantly look to up-skill staff and always develop a well-resourced team.

Plan and create rosters and ensure the store is sufficiently always staffed.

Ensure all employee records are correctly kept up to date in payroll system, and that all legislation and best proactive with employees is followed at all times.

Recruit, interview, and induct new employees to ensure staff of the highest calibre are working in the store.

Manage any staff disciplinary procedures.

Key requirements

Should have at least 2 years of relevant work experience or Level 4 or higher qualification in Communication.

Excellent communication, interpersonal, and people management skills

A proactive approach, motivation to achieve and improve continuously

Clean criminal record and Zero tolerance to drugs at workplace.

o   Physical fitness and willingness to actively contribute to various tasks such as heavy lifting, restocking shelves, and maintaining a clean and organized store.

o   Willing to do late evening shifts

  Salary can be negotiated as per your proven experience level; it will range from $30 -$35 per hour.

If you are interested in this role, and you think this is the right position, then apply online with your updated CV and Cover letter.

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STORE MANAGER

Auckland, Auckland JBN PVT LTD

Posted 4 days ago

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Job Description

full-time

We have an exciting opportunity of Store Manager in our Liquor store based in South Auckland. We are looking someone for a confident, responsible person with a high attention for detail. This role requires you to be flexible with working hours which includes weekends, late evening shifts including public holidays. This is a full-time vacancy with us which allows you to work for minimum 30 hours to 45 between 10:00am-09:00pm (Monday to Sunday), depending on business requirement.

Key responsibilities

Provide outstanding customer service by engaging with shoppers in a friendly, informed, and professional manner, assisting with product selection based on customer preferences.

·    Maintain a clean and well-organized store environment, ensuring merchandise is properly shelved, stock levels are maintained, and price labelling is accurate.

·    Process transactions accurately and efficiently, including handling cash and EFTPOS payments, issuing receipts, and complying with all legal and regulatory requirements related to the sale of alcohol.

·    Support inventory management by receiving and unpacking deliveries, conducting regular stocktakes, and implementing stock rotation procedures to ensure freshness and product availability.

·    Collaborate with the team to develop and maintain visually appealing product displays and promotional setups to boost customer interest and sales.

Utilize product knowledge and industry trends to highlight featured items, seasonal specials, and local favourites, contributing to a dynamic and engaging shopping experience

Key requirements

Should have at least 2 years of relevant work experience in relevant industry or Level 4 or higher qualification.

Excellent communication, interpersonal, and people management skills

A proactive approach, motivation to achieve and improve continuously

Clean criminal record and Zero tolerance to drugs at workplace.

o      Physical fitness and willingness to actively contribute to various tasks such as heavy lifting, restocking shelves, and maintaining a clean and organized store.

o   Willing to do late evening shifts

Salary can be negotiated as per your proven experience level, it will range from $29 -$35 per hour.

If you are interested in this role, and you think this is the right position, then apply online with your updated CV and Cover letter.

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STORE MANAGER

Auckland, Auckland STUDYPLUS CONSULTANTS LIMITED

Posted 5 days ago

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Job Description

full-time

As Store Manager, you'll oversee daily operations, ensuring exceptional customer service, high food quality, and efficient team management. Your leadership will be crucial in maintaining a welcoming environment and upholding the store's reputation for excellence.

30 to 35 hours of work are guaranteed for per week.

Key Responsibilities:

  • Supervise daily store operations, ensuring smooth workflow and adherence to health and safety standards.
  • Manage, train, and motivate staff to deliver outstanding customer service.
  • Oversee inventory management, including ordering supplies and minimizing waste.
  • Handle customer inquiries and resolve issues promptly to maintain customer satisfaction.
  • Implement and monitor compliance with food safety regulations and company policies.
  • Coordinate staff scheduling to ensure adequate coverage during peak hours.
  • Collaborate with suppliers to source fresh, local ingredients. Manage all in-store promotional activities and coordinate upselling to enhance sales.
  • Monitor financial performance, including sales and expenses, to meet budgetary goals.

Qualifications & Skills:

  • Proven experience of 2 years in a the retail or the hospitality Industry preferably in New Zealand or a relevant qualification may substitute the work experience requirement.
  • Although strictly not a mandatory requirement, a Bachelors qualification in any stream, is an advantage and would be accepted.
  • Strong leadership and team-building abilities.
  • Excellent communication and customer service skills.
  • Knowledge of food safety standards and regulations.
  • Ability to work flexible hours, including weekends and public holidays.
  • Proficiency in inventory management and basic financial reporting.
  • If this sounds like you please apply with your cover letter and CV.
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Store manager

Auckland City, Auckland Narchal Limited

Posted 5 days ago

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Job Description

full-time

About the role

Narchal Limited is seeking an experienced and motivated Store Manager to oversee the daily operations of our retail store, ensure excellent customer service, and drive business growth.

Key tasks and responsibilities:

  • Plan, direct, and coordinate the day-to-day operations of the store.

  • Manage stock levels, inventory control, and product displays to ensure optimal presentation.

  • Recruit, train, supervise, and roster staff.

  • Monitor sales performance and implement strategies to meet sales targets.

  • Ensure compliance with company policies, health & safety standards, and relevant legislation.

  • Resolve customer issues and complaints in a timely and professional manner.

  • Prepare budgets, maintain financial records, and manage expenditure.

Skills and experience: 

  • Relevant experience/qualification preferred.

  • Proven leadership skills with the ability to manage and motivate a team.

  • Strong organisational, problem-solving, and decision-making abilities.

  • Excellent communication and interpersonal skills.

  • Sound understanding of inventory management and sales reporting systems.

We offer:

  • Competitive hourly rate based on experience.

  • Supportive working environment.

  • Opportunities for career development.

Other details:

  • Location: Auckland
  • Position type: Full-time, Permanent
  • Hours of work: 30-35 hours( rostered shifts including weekends and public holidays as required)
  • Pay range: NZD $30– $35.00 per hour (depending on skills and experience)

How to apply:

Applicants must be either NZ Residents/Citizen s or must have legal rights to work.

This advertiser has chosen not to accept applicants from your region.
 

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