4 Supermarket Manager jobs in New Zealand

JOB DESCRIPTION-
Job Title- Retail Manager
32- 40 hours weekly
Pay rate- $30- $35 per hour

No. of positions- 1

The ideal candidate will be responsible for managing the store, leading the team, ensuring excellent customer service, and driving sales performance. Manager Job duties will include the below tasks but are not limited to:

• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.

• Responsible for ensuring high levels of customer’s satisfaction through excellent service.

• Managing and motivating a team to increase sales and ensure efficiency

• Managing stock levels and making key decisions about stock control.

• Analysing sales figures and forecasting future sales.

• Analysing and interpreting trends to facilitate planning.

• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews

• Providing feedback to the store staff

• Providing or organising training and development

• Deal with the suppliers to ensure best quality and price

• Keep records of sales and other financial transactions

• Determine the service standards and ensuring standards for quality,

  customer service and health and safety are met all the time

• Undertake and manage budgeting; scheduling expenditures; analysing

  variances; initiating corrective actions.

• Organising special promotions, displays and solely responsible for price

  setting of all the products keeping in view the overall profitability of the

  business

• Formulates pricing policies by reviewing merchandising activities;

  determining additional needed sales promotion; authorizing clearance

  sales; studying trends.

• Updating colleagues on business performance, new initiatives and other

  pertinent issues.

• Ensure to meet health and safety regulations.

• Maintaining awareness of market trends in the retail industry,

  understanding forthcoming customer initiatives and monitoring what

  competitors are doing

• Initiating changes to improve the business, e.g. revising opening hours to

  ensure the store can compete effectively in the local market

• Responding to customer complaints and comments.

• Fostering awareness and encouraging interest in the products through promotional activities and advertising strategies.

• Making hiring decisions to meet business needs

2 Years of work experience OR Level 4 OR Higher qualification is preferable

KV Pvt Limited trading as Birkenhead Takeaway & Superette

We are looking for a Retail Manager to join our busy store in Auckland. This business is open 7 days a week and the role require working a variable roster from 6:00 am to 10:00 pm on weekdays, Saturday between 6:00 am to 8:30 pm and Sunday between 8:30 am to 7:30 pm.

About the role

This is an opportunity to contribute to a dynamic and friendly team where excellence, success and people are valued and rewarded. The job involves having the capability to work with and lead a team on a variety of tasks throughout the day. You will use your business management skills and retail experience to successfully run the store. This is largely a people and sales focussed role whilst managing all operational elements of the store to ensure best practise.

As part of this role, you will be responsible for performing the following tasks to the highest standards (but not limited to):

●    Oversee the day-to-day operations of the store, ensuring smooth functioning, exceptional customer service and the sale of product.

●    Develop and implement strategies to maximise sales and profitability, including setting sales targets, analysing sales data, budgeting for the store and identifying areas for improvement.

●    Train, mentor and motivate retail staff to deliver outstanding customer service and achieve sales goals.

●    Manage inventory levels, replenishment, merchandising and financial transactions to optimise product availability and presentation.

●    Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices.

●    Ensure compliance with company policies, procedures, and safety standards.

●    Build and maintain strong relationships with customers, suppliers and other stakeholders.

●    Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.

Qualification, Experience and Attributes Required

●    A relevant level 8 or above qualification, or 3 years of relevant industry experience.

●    Strong leadership skills with the ability to inspire and motivate a team.

●    Excellent communication and interpersonal skills.

●    Solid understanding of sales and customer service principles.

●    Ability to analyse sales data and implement effective strategies.

●    Ability to work flexible hours including weekends and public holidays as required.

●    Ability to work on feet for extended periods.

●    Reference check from your employer(s).

Pay & Benefits

●    Full time permanent employment.

●    Minimum of 30 hours/week guaranteed.

●    Pate rate ranges between $23.50/hour - $23.50/hour.

●    Great opportunity for growth.

●    Friendly and supportive working environment.

Drug and Alcohol tests will be carried out on the successful candidate prior to starting employment.

If you are keen and motivated to learn what it takes to be successful in this role don’t delay apply now with your CV and Cover letter.

Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV. May be open to sponsorship for the right candidate.

We look forward to hearing from you.

Position Title: Retail Store Manager
Employer: JMP Christchurch Holdings Limited
Location: Christchurch
Employment Type: Full-Time (Minimum 30 hours per week)
Pay Rate: $25 to $35 per hour (depending on experience)
Store Hours: 7 days a week, 10:00 AM – 10:00 PM

Key Duties and Responsibilities:

• Operational Management
  • Oversee and coordinate the daily operations of the liquor store to ensure smooth functioning and compliance with company policies and licensing standards.
  • Implement and monitor store policies, procedures, and performance standards to meet operational targets.
• Staff Supervision & Customer Service
  • Recruit, train, supervise, and support retail staff to maintain high standards of customer service.
  • Schedule and manage staff performance, ensuring effective teamwork and productivity.
  • Handle customer inquiries, complaints, and feedback in a professional manner to ensure customer satisfaction and retention.
• Stock & Inventory Management
  • Manage stock levels, order inventory, receive deliveries, and ensure proper storage and display of products.
  • Monitor product availability, pricing, and presentation to meet local market demands.
  • Maintain accurate inventory records and ensure loss prevention measures are in place.
• Compliance & Licensing
  • Ensure compliance with all legal requirements, including responsible sale of alcohol, staff training, and adherence to liquor licence conditions.
  • Maintain health and safety standards for both staff and customers.
• Sales, Marketing & Business Development
  • Plan and implement merchandising strategies and promotional activities to maximize sales and profitability.
  • Develop and maintain relationships with volume buyers such as local restaurants, bars, and hospitality businesses, offering competitive pricing to increase wholesale sales.
  • Conduct regular market research on local pricing and competitor activity, providing feedback and recommendations to senior management on pricing strategies and product selection.
• Financial Management & Reporting
  • Prepare and analyse sales reports, track KPIs, and identify opportunities for growth.
  • Reconcile cash, ensure banking procedures are followed, and monitor financial performance.
  • Assist in achieving sales targets, managing budgets, and improving overall store profitability.
• Store Presentation & Security
  • Ensure the store is clean, organised, and compliant with hygiene and regulatory standards at all times.

Maintain store security procedures to prevent theft and ensure safe operations

Skills and Experience Required:

• A valid New Zealand Manager’s Certificate (liquor licence) is essential.
• Minimum of 3 years’ relevant experience in retail management, preferably in a liquor store or similar retail environment OR a New Zealand Register Level 5 or higher qualification in a relevant field.
• Proven ability to lead and supervise a team.
• Excellent communication and customer service skills.
• Sound knowledge of retail sales principles and inventory management.
• Flexibility to work evenings, weekends, and public holidays as per roster requirements.

How to Apply:
If you meet the above criteria and are keen to join our friendly team, please apply online with your CV and a brief cover letter outlining your experience or email us.