29 Support Staff jobs in New Zealand

Are you a highly organised, proactive professional who thrives on supporting national operations and building strong relationships?

We’re looking for dynamic National Support  to join our team and play a key role in ensuring our national clients receive exceptional service and seamless operational support.

About the Role:

As the National Support person, you will be the vital link between our national sales team, operations, and our valued clients. You’ll provide high-level administrative, operational, and customer service support to help deliver on our service promises, meet contractual requirements, and keep our national partnerships running smoothly.

Key Responsibilities

• Support National

Job title: ICT Support Technician
Advertiser: FIRST RESERVE LIMITED (Trading as Focus Rental)
Region: Auckland
Employment type: Permanent, full-time
Vacancy: 1 position
Hours of work: 30–40 hours per week
Salary range: $28 – $35 per hour

Company Overview

Focus Rental is a property management and rental company based in Auckland, providing services to property owners and tenants, including tenant placement, rent collection, property maintenance, and marketing. The company is seeking an ICT Support Technician to provide technical support, maintain office systems, and manage digital platforms for both internal operations and managed properties.

 
Job Summary

The ICT Support Technician provides technical support to staff, property owners, and tenants to ensure the smooth operation of business systems and digital platforms. The role also maintains the company website, and manages Wi-Fi and smart home systems in managed properties to enhance service efficiency and tenant satisfaction.

 
Key Responsibilities

• Provide ICT support services for company staff, property owners, and tenants, ensuring smooth operation of business systems and communication tools.
• Install, configure, and maintain software applications used for property management and customer relationship management (CRM).
• Maintain, update, and redesign the company website to improve user experience and accessibility.
• Set up, upgrade, and troubleshoot office computer systems, including hardware, software, and network connections.
• Repair and replace peripheral equipment such as routers, printers, modems, and terminals.
• Upgrade and install Wi-Fi and smart home systems in managed properties to ensure reliable coverage and tenant satisfaction.
• Provide remote and onsite ICT support to staff, property owners, and tenants as required.
• Maintain ICT documentation and records of incidents, upgrades, and resolutions.

 
Job Requirements

• NZQF Diploma (Level 5) or equivalent qualification in ICT, Computer Systems, or related field; OR at least 2 years of relevant ICT support experience.
• Knowledge of hardware troubleshooting, software installation, networking, and web systems.
• Experience in installing and maintaining Wi-Fi systems in residential properties is an advantage.
• Familiarity with property management or customer management software is an advantage.
• Strong problem-solving and communication skills.

 
How to Apply

To apply, click Apply Now and submit your CV and cover letter.

ICT Support Technician – Full-Time
Location: Wanganui, Manwatu/Wanganui
Pay Rate: $27–$29 per hour (based on experience)
Hours: Minimum 30 hours per week

About the Role
Smart Mobile Limited is looking for two customer-focused ICT Support Technicians to join our team full-time at our Wanganui store. This is an excellent opportunity for candidates with hands-on experience in computer and mobile hardware support and a passion for delivering high-quality technical service.

The ideal candidate will provide support and maintenance of various systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware. You will work directly with customers to resolve technical issues across a range of digital devices including laptops, smartphones, tablets, and desktops.

Key Responsibilities:

• Installing and configuring software, operating systems, and drivers on various devices.
• Testing, diagnosing, and repairing faults in laptops, desktops, MacBooks, smartphones, tablets, and iPads.
• Troubleshooting and resolving hardware and peripheral issues.
• Assisting customers at the front desk with service ticket creation and basic product or service enquiries.
• Delivering excellent in-person and remote (phone-based) customer service.
• Managing multiple support requests efficiently while maintaining a high level of customer satisfaction.
• Maintaining accurate service records and following internal processes.
• Staying updated with the latest developments in consumer IT hardware and support practices.

Skills and Experience Required:

• Minimum of 2 years’ verifiable relevant work experience , or a Level 4 (or higher) qualification in IT, electronics, Computer applications or a related field.
• Strong practical knowledge of computer hardware, mobile devices, and operating systems.
• Customer-facing experience, with excellent communication and interpersonal skills.
• Ability to troubleshoot and resolve technical issues independently.
• Capable of working in a fast-paced environment and managing multiple tasks simultaneously.
• Willingness to work on a flexible roster, including weekends if required.
• A proactive, team-oriented mindset and a strong commitment to customer satisfaction.

To apply please submit your CV and a brief cover letter outlining your relevant experience and why you're the right fit for this role. Only shortlisted candidates will be contacted.

• Play a crucial role in supporting our insurance brokers, ensuring seamless operations and exceptional customer service.
• Leverage your exceptional administrative skills to streamline processes and enhance the overall efficiency of our broker support function.
• Contribute to the growth and development of our insurance business by providing reliable and responsive assistance to our valued broker partners.

• Excellent administrative skills with a keen eye for detail, ensuring accuracy and efficiency in all your work.
• Strong mathematical and analytical abilities, enabling you to handle complex insurance-related calculations and data analysis.
• Familiarity with the insurance industry, preferably with experience in a broker support or similar role, is highly desirable.
• Exceptional communication skills, both written and verbal, to liaise effectively with brokers, clients, and internal teams.
• Ability to work independently and as part of a team, demonstrating a proactive and adaptable approach to problem-solving.

• Relevant tertiary qualification in a field such as business, finance, or insurance-related studies.
• Proven track record of success in a similar broker support or administrative role within the insurance industry.
• Strong proficiency in Microsoft Office suite, with the ability to quickly adapt to various software and systems used in the insurance sector.

Are you a skilled problem-solver passionate about seamless application functionality? Service Foods, a leading privately-owned food service distributor in New Zealand, is seeking Application Support Technicians  to join our National Support team.

About the role

As an Application Support Technician, you'll provide vital technical assistance to end-users, troubleshoot issues, identify root causes, and implement effective solutions for company applications. You'll ensure smooth operations, minimise downtime, and enhance user productivity. This role involves both independent work and collaboration, with potential for after-hours on-call support.

Key Responsibilities

• Provide first and second-level technical support for application-related issues.
• Diagnose, troubleshoot, and resolve software/application problems.
• Document solutions and contribute to our knowledge base.
• Proactively monitor application performance and identify potential issues.
• Assist in testing new applications and updates.
• Support Salesforce users (data entry, reporting, customisation) or SQL-related issues (queries, data integrity, analysis).
• Foster continuous improvement and stay informed on new technologies.

What will you bring?

• Experience:  Proven IT experience (2+ years) in application support.
• Key Skills:  Strong problem-solving, analytical, and communication skills. Ability to work independently and as part of a team.
• Technical Proficiency:  Experience with ticketing systems and crucially, expertise in either Salesforce (administration/development) OR SQL (queries, database performance, data integrity).  Experience with both is a significant plus!
• Attributes:  Data-driven, creative problem-solver, excellent time management, and commercial acumen.

Working at Service Foods

At Service Foods, we are committed to fostering a positive, dynamic work environment. Our core values—creativity, resilience, inclusivity, collaboration, work ethic, and humility—guide everything we do. We encourage you to embrace these values as you grow and succeed with us. We embrace the rich tapestry of Aotearoa's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and strive to create a workplace where everyone can thrive and be their authentic selves.

We offer a competitive salary, comprehensive benefits, Supportive, inclusive team environment and Career development opportunities within a rapidly growing organisation.

How to apply

If you are a motivated and results-oriented individual with a passion for the food services industry, we invite you to join our dynamic team at Service Foods. To apply, please submit your resume and a cover letter online detailing your relevant experience and achievements. Applications can only be accepted when submitted through our Careers page.

Eligibility:  Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks:  Successful candidates will be required to complete reference checks, Ministry of Justice and ACC checks, and pre-employment drug and alcohol screening through an accredited provider.

Job Summary:

RAPID TECH SOLUTION is on the lookout for TWO motivated and committed ICT SUPPORT TECHNICIAN to join our team in our store in Hastings, Hawke’s Bay, New Zealand . You will be responsible for repairing iPads, iPhones, Mac computers, and PCs.

We guarantee a Minimum of 30 hours per week with a pay rate from $31.00 to $35.00/hour. You will be required to work as per the roster and be available on weekends and public holidays.

Job Description: 

• Experience in micro soldering IC chips, reading schematics/diagrams is a must.
• This position is very hardware focused. Must be very proficient with micro soldering and small repair tools.
• Use the BGA Rework station to remove and install BGA components.
• Replace PCB components, including soldering and de-soldering of through-hole and SMT components.
• Maintain a clean and organised work environment.
• Must be able to carefully open up electronic devices without causing damage.
• Must be able to research how to perform repairs.
• Board-level repair for all devices, including iPhones and iPads.
• Demonstrate knowledge and experience of hardware and software repair for computers, laptops, tablets and Mobile Phones of all types, including Apple.
• Diagnose software and hardware issues and requirements to provide appropriate solutions to problems.
• Perform tasks such as installation, configuration, and troubleshooting of operating systems like Windows 10, the Latest Windows Servers, Mac OS, and iOS.
• Demonstrate knowledge and experience of repairing and replacing peripheral equipment such as terminals, printers and modems.
• Upgrade software; apply patches on the client system as needed.
• Visit home users to set up their PCs or fix faulty equipment and provide required support.
• Troubleshoot hardware and software issues for root cause analysis.
• Support and maintenance of computer systems and components.
• Install, troubleshoot, service, and repair end-user desktop/workstation/laptop computers, printers, keyboards, and related software and communication equipment, including phones/networks.

Skills and Experience required:

•   A Diploma or Degree qualification is required for this role
• 2-3 Years of Work experience in a similar role can substitute the qualification
• Should have Knowledge of micro soldering techniques
• Should have Knowledge of Mobile Screen Repair
• A clean Full New Zealand driver's license, as sometimes, you may be required to drive on-site within the city for work. We will provide a company vehicle for this.
• Good communication skills must be able to communicate over the phone and in person.
• Ability to work to a tight schedule, highly organised and ability to handle multiple jobs and display prioritisation skills.
• Possess motivational and leadership skills.
• Must not take Drugs & able to pass random tests when required.
• Team player with the ability to work competently under pressure.
• Must be able to work across any shifts, including evenings, weekends, and public holidays.

If this sounds like you, apply Now!

Join one of New Zealand’s leading food distribution companies and play a key role in supporting our high-performing sales team!

 Location:  Mangere, Auckland
 Contract Type:  Fixed-Term
 Duration:  Sept/Oct 2025-June 2026

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, thrives on collaboration, and has a knack for keeping things running smoothly behind the scenes.

About the Role

As a Sales Support Specialist , you’ll be the vital link between our sales team,

About the Business and the Role : Our business Shah Enterprise Limited T/A Infinity Recruitment is a successful privately owned company offering services for commercial ,industrial & Residential, construction projects. To support growth within our business we are currently accepting applications for 20 permanent positions of Construction Support Technician This Role Required to travel or work in below regions, Otago, Canterbury, Auckland, Bay Of Plenty,Wellington or South Island. 35 Hours/ Week Guaranteed Hours.

• Read drawings and plans, and estimating quantities of materials required
• laying bricks and blocks, spreading mortar between joints, and removing excess mortar
• erecting frameworks, roof frames, roofs and walls
• laying flooring, carpets and tiles
• painting and wallpapering surfaces
• applying plaster and cement coatings to walls
• building and installing fittings
• making and installing glass products
• Installing Shrink wrap on scaffolding structure
• installing plumbing and drainage systems, guttering and other rainwater systems
• installing gas appliances and airconditioning piping and ducting

• Ability to stand walk and work at height as scaffolding may require working at heights.

• Must be physically fit as there will be heavy lifting involved.
• Install Safety Nets for fall protection.
• Install Temporary Surface  Protection.
• Help in any warehouse work , Construction sites or Industrial work

• Ability to read and communicate simple instructions and effectively present information in one-on-one and small group situations to co-workers.

• Ability to follow procedures from senior foreman/ Managers to ensure jobs are done on timely manner.

• Ability to comply with company’s safety requirements and procedures.

• Must be willing to work outside office hours (e.g. early mornings late nights and on weekends) as our job depends on permissible weather conditions.
  
  
• Must have minimum 3 years of related work experience in construction industry
• 35 Hours/ Week Guaranteed Hours and can go upto 68 Hours/week depending on clients requirements.

About the Business and the Role : Our business Shah Enterprise Limited T/A Infinity Recruitment is a successful privately owned company offering services for commercial ,industrial & Residential, construction projects. To support growth within our business we are currently accepting applications for 20 permanent positions of Construction Support Technician This Role Required to travel or work in below regions, Otago, Canterbury, Auckland, Bay Of Plenty Wellington or South Island. 35 Hours/ Week Guaranteed Hours.

• Read drawings and plans, and estimating quantities of materials required
• laying bricks and blocks, spreading mortar between joints, and removing excess mortar
• erecting frameworks, roof frames, roofs and walls
• laying flooring, carpets and tiles
• painting and wallpapering surfaces
• applying plaster and cement coatings to walls
• building and installing fittings
• making and installing glass products
• Installing Shrink wrap on scaffolding structure
• installing plumbing and drainage systems, guttering and other rainwater systems
• installing gas appliances and airconditioning piping and ducting

• Ability to stand walk and work at height as scaffolding may require working at heights.

• Must be physically fit as there will be heavy lifting involved.
• Install Safety Nets for fall protection.
• Install Temporary Surface  Protection.
• Help in any warehouse work , Construction sites or Industrial work

• Ability to read and communicate simple instructions and effectively present information in one-on-one and small group situations to co-workers.

• Ability to follow procedures from senior foreman/ Managers to ensure jobs are done on timely manner.

• Ability to comply with company’s safety requirements and procedures.

• Must be willing to work outside office hours (e.g. early mornings late nights and on weekends) as our job depends on permissible weather conditions.
  
  
• Must have minimum 3 years of related work experience in construction industry
• 35 Hours/ Week Guaranteed Hours and can go upto 68 Hours/week depending on clients requirements.