12 Technical Service jobs in New Zealand
Service Technician
Posted 5 days ago
Job Viewed
Job Description
This full-time **Service Technician** role with **XYLEM in Auckland** is an exciting opportunity to join a leading provider of water solutions. As a Service Technician, you will be responsible for the maintenance, repair and servicing of a range of water and wastewater equipment.
**What you'll be doing:**
+ Conduct preventative and corrective maintenance on pumps and other water and wastewater equipment
+ Diagnose and troubleshoot equipment issues to identify and resolve problems
+ Provide on-site repair and service to customers as needed
+ Accurately document all maintenance and repair activities
+ Ensure compliance with all safety procedures and environmental regulations
+ Collaborate with the wider team to support the smooth operation of the business
**What we're looking for:**
+ Relevant trade qualification as a Fitter, Turner or Machinist
+ Proven experience in the maintenance and repair of pumps and other water and wastewater equipment
+ New Zealand registered EST licence is desirable (Electrical Service Technician)
+ Strong problem-solving and diagnostic skills to quickly identify and resolve equipment issues
+ Excellent customer service skills and the ability to communicate effectively with both technical and non-technical stakeholders
+ Commitment to safety and compliance with all relevant regulations
+ A valid driver's licence
**Benefits:**
+ Company Bonus Program
+ Subsidised Health Insurance for you and your immediate family
+ Gym Membership discounts and other wellbeing benefits
+ Company funded Income Protection.
+ Training and Career Development
+ Opportunity to make a difference and become part of Xylems volunteer program "Watermark".
**Apply Now** to become part of a loyal, hardworking team and join us on our journey to solve water!
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
HVAC Service Technician
Posted 18 days ago
Job Viewed
Job Description
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Full-time position.
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Fully maintained company vehicle
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Service and project work available
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Regular overtime opportunities paid at 1.5
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Tool allowance .55c / hour
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Afterhours on call allowance
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Mobile phone
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4 Weeks annual leave per annum
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Medical Insurance
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Maintenance and service of commercial HVAC equipment.
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Perform regular inspections and tune-ups to keep systems running efficiently.
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Clean and replace filters, coils, and other components as necessary.
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Test system performance and make adjustments to optimize functionality.
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Diagnose problems with HVAC systems, such as leaks, blockages, or electrical issues.
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Replace or repair faulty components, such as motors, compressors, fans, or thermostats.
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Use diagnostic tools and meters to assess system performance.
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Interpret blueprints, wiring diagrams, and system manuals to solve complex issues.
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Technical and operational skills with an understanding of commercial air-con systems and equipment.
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Experienced in breakdown repairs and preventative maintenance.
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Refrigeration and Air-conditioning trade qualification L4
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EST (essential)
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Current Driver's license.
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Able to contribute to afterhours on call roster if needed.
Our client is a wholly New Zealand owned national provider of planned maintenance, reactive service, minor and major projects, along with IQP building compliance services. With 6 branches nationally they provide quality service and installations throughout New Zealand.
If we have caught your attention, don’t miss out!
Apply now! or contact ph for more information
Note, only shortlisted candidates will be contacted, and this will be within 5 working days from receipt of your expression of interest.
HVAC Service Technician
Posted 24 days ago
Job Viewed
Job Description
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Full-time position.
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$40-$45 / hour will pay more depending on experience
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Fully maintained company vehicle
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Service and project work available
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Regular overtime opportunities paid at 1.5
-
Tool allowance .55c / hour
-
Afterhours on call allowance
-
Mobile phone
-
4 Weeks annual leave per annum
-
Medical Insurance
-
Maintenance and service of commercial HVAC equipment.
-
Perform regular inspections and tune-ups to keep systems running efficiently.
-
Clean and replace filters, coils, and other components as necessary.
-
Test system performance and make adjustments to optimize functionality.
-
Diagnose problems with HVAC systems, such as leaks, blockages, or electrical issues.
-
Replace or repair faulty components, such as motors, compressors, fans, or thermostats.
-
Use diagnostic tools and meters to assess system performance.
-
Interpret blueprints, wiring diagrams, and system manuals to solve complex issues.
-
Technical and operational skills with an understanding of commercial air-con systems and equipment.
-
Experienced in breakdown repairs and preventative maintenance.
-
Refrigeration and Air-conditioning trade qualification L4
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EST (essential)
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Current Driver's license.
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Able to contribute to afterhours on call roster if needed.
Our client is a wholly New Zealand owned national provider of planned maintenance, reactive service, minor and major projects, along with IQP building compliance services. With 6 branches nationally they provide quality service and installations throughout New Zealand.
If we have caught your attention, don’t miss out!
Apply now or contact ph for more information
Note, only shortlisted candidates will be contacted, and this will be within 5 working days from receipt of your expression of interest.
Service Technician - Fire Alarm Systems
Posted 27 days ago
Job Viewed
Job Description
Service Technician – Fire Alarm Systems
About Us:
Our client provides top-notch fire protection services, ensuring the safety and security of their clients. We are currently seeking a Fire Alarm Service Technician to join the team. This role focuses on the maintenance, servicing, and callout response for fire alarm systems. While experience in fire alarms is beneficial, it is not essential. Strong computer skills and the ability to learn programming are key to success in this role.
What’s in it for you:
- Competitive salary
- Company vehicle for work use
- Tool allowance and tool purchase scheme
- Medical insurance
- Opportunities for professional development and training
Job Summary:
The Fire Alarm Service Technician will handle the maintenance and servicing of fire alarm systems, responding to callouts and ensuring that systems are functioning correctly. A strong foundation in computer use and programming will be important, and training will be provided for specific fire alarm system programming.
Key Responsibilities:
- Maintenance & Service: Perform routine maintenance and servicing of fire alarm systems to ensure optimal performance and compliance with safety regulations.
- Callouts: Respond to service callouts promptly, diagnosing and resolving issues with fire alarm systems as they arise.
- Computer Skills: Utilise computer systems for diagnostics and to manage fire alarm system configurations. Ability to learn and adapt to new programming tasks related to fire alarm systems.
- Documentation: Keep detailed records of service activities, including repairs performed and system status updates.
- Customer Interaction: Provide excellent customer service by addressing client questions and concerns and offering advice on system usage and maintenance.
- Compliance: Ensure all work meets fire safety regulations.
Qualifications:
- Technical Skills: Competency with computers and a strong willingness to learn programming related to fire alarm systems.
- Experience: Previous experience with fire alarm systems is advantageous but not essential. Service technician experience in other fields is acceptable.
- Problem-Solving: Strong problem-solving abilities with a focus on diagnosing and resolving technical issues effectively.
- Communication: Good communication skills for interacting with clients and team members.
- Attention to Detail: High attention to detail in maintenance and documentation tasks.
- Physical Requirements: Ability to handle equipment, work in various environments, and perform tasks that may involve climbing or working in confined spaces.
How to Apply:
To apply, please submit your resume and cover letter and hit the “Apply Now” function below. Questions can be directed to Matt or Alexis on or email
Diverse Recruit is an equal-opportunity employer and encourages applications from all qualified candidates. Only candidates that can legally work in NZ at this time will be considered.
SENIOR SERVICE TECHNICIAN | Dental / Medical Equipment
Posted 24 days ago
Job Viewed
Job Description
The Company:
My client is a very successful, long-standing company that offers installations, repairs and servicing for Dental Equipment. They are true leaders in their industry, with no real competitors in the market.
They provide their services to Clinics all across New Zealand nationwide. With 50 years in the business, they have a lot of knowledge and experience and they are currently enjoying a period of growth.
They are seeking to appoint a qualified and experienced Service Technician to join their Penrose team and help look after their Auckland based customers.
This person will be responsible for installing, commissioning, repairing and servicing Dental equipment (Suction machines, Sterilisers, Dental Chairs, Autoclaves, Sanitizers, Compressors, Steaming units, X-Ray units, etc).
We are looking for someone who has a good balance between their electrical, electronic and their mechanical skills.
The Role:
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Perform repair activities and installation work out on customer sites
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Perform preventative maintenance work
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Diagnostic and fault-finding work, both on phone & onsite
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Configure, maintain & troubleshoot interfaces between electromechanical devices
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Demonstrate high level of client services at all times.
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Able to travel regionally, with some over nights.
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Upskill across all the company's products
The successful candidate will:
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Be a skilled tradesman with the ability to perform work covering hydraulics, mechanical, pneumatics and electrical work.
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Previous work experience in the dental or medical equipment industry would be amazing
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Other industries that may be considered are - Electrician, Commercial Appliances, etc
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Have advanced fault finding, problem solving & diagnostic skills
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Carry a full clean Driver's License
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Strong time management & prioritising skills
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Excellent communication and ability to work within a team environment
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Strive to provide the best possible service to ensure long term client relationships.
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Preference will go to those who have their EST or EAS qualifications or are willing to work toward these.
There will be opportunities for you to add value to future of the business and be recognised for your efforts. The team here are solid; the working conditions are good. A long-term career awaits the right person.
This is an exceptional opportunity to join a rapidly growing company.
How to Apply: Please send your resume to or call to have a confidential chat on .
Please note that you must be in New Zealand, with legal working rights to be considered for this role.
Also note that only those shortlisted will be contact and this will happen within two weeks of your application.
Diesel / Petrol Service Technician - Agricultural Industry Pukekohe
Posted 13 days ago
Job Viewed
Job Description
Location: Pukekohe
Start Date: Immediate
Employment Type: Full-time
We’re seeking a skilled Service Technician for our client – a nationwide company that sells and services agricultural equipment throughout New Zealand.
While previous experience working with agricultural machinery is ideal, they are open to training candidates with a strong background in other engine types and relevant mechanical experience.
What You’ll Need:
- A trade qualification (preferred)
- Field service technician experience (preferred)
- Solid mechanical knowledge of engines, drivelines, hydraulics, and electronics
- Understanding of LTSA regulations and safety standards
- Strong diagnostic and troubleshooting skills
- Physically fit and able to work on large machinery
- Good communication and customer service skills
- Basic computer literacy
What’s on Offer:
- Excellent hourly rate
- Full-time work with a respected NZ-wide company
- Ongoing training and development
- A supportive, hands-on team environment
- This role is based in Pukekohe
- You must be in New Zealand and have the legal right to work here
- We cannot assist with visas or overseas applications
If you're mechanically skilled and ready to get started — we'd love to hear from you!
Technician Service Coordinator
Posted 28 days ago
Job Viewed
Job Description
Service Coordinator – based in modern Wiri based office
We’re looking for an exceptionally organised and customer-focused Service Coordinator to manage the schedule, travel, and workflow of Service Technicians across the North Island, while delivering high-quality administrative support.
Join a leading global packaging company with a strong engineering focus, based at their South Auckland head office, and play a pivotal role in keeping their service operations running smoothly.
About the Company
Supplying cutting-edge packaging machinery and solutions to food manufacturing plants nationwide, this company is a leader in innovation, quality, and service . In the Machinery Service & Parts division, you’ll be the key link supporting a team of 8–10 Service Technicians, ensuring seamless coordination and exceptional customer experiences.
Why Work Here?
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Supportive, social, high-energy company culture – you’ll never be bored
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Excellent induction and ongoing training
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Modern offices and systems
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Competitive salary plus 9% superannuation / KiwiSaver
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Early start / early finish – Monday to Friday, 7.30am–4pm
About You
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3+ years in a busy, fast-paced coordination role – scheduling and multi-tasking are second nature
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Confident on the phone – you coordinate verbally, then follow up in writing with precision and attention to detail
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Previous experience scheduling service technicians (advantageous)
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Experience liaising with engineers or similar technical professionals (advantageous)
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Highly motivated self-starter with initiative and problem-solving skills
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Clear, professional communication – written and verbal
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Confidence dealing with technicians, internal teams, and top-tier customers – firm, fair, and friendly
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Experience booking travel and managing technician time efficiently, with strong NZ geographical knowledge
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Proficiency in Microsoft Office (Excel essential); SAP knowledge an advantage (can be taught if MS skills are excellent)
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Experience preparing quotes, invoices, and reports
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Willingness to learn technical documentation for packaging machinery and parts
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Flexibility for occasional weekend or after-hours calls
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“Can do” attitude, upbeat personality, energy, and plenty of initiative
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Works autonomously and as part of a team – enjoys a laugh while getting results
The Role
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Schedule technicians for repairs, preventative maintenance, and follow-up work, updating SAP and FSM
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Build strong relationships with staff and customers, positioning the company as the partner of choice
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Provide administrative support to the Service Manager
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Organise travel, accommodation, and process expenses for approval
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Code and enter expenses into SAP
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Maintain and update parts lists for each machine with technician input
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Coordinate with technicians, parts staff, and warehouse staff to ensure spare parts availability
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Collate Operations department timesheets
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Prepare SAP quotes and service invoices
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Assist with creating customer Preventative Maintenance Agreements
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Generate weekly updates and reports
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Provide after-hours administrative support for urgent customer needs (as required)
Please note:
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Occasional after-hours work applies; a phone and laptop will be provided.
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Only candidates currently in NZ with valid work rights will be considered
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Due to the high volume of applications, we appreciate your interest; however, only shortlisted candidates will be contacted within 5 working days.
How to Apply
Please apply here, ideally with your CV in Word format. A cover letter is not required.
Your contact for this role is
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Customer Service and Support Coordinator (Quantifi Photonics, Auckland - Rosedale NZ)
Posted today
Job Viewed
Job Description
We attract, develop, and retain a high-performance workforce, comprised of people with diverse backgrounds and a shared drive for excellence. We strive to foster a positive and inclusive work environment that helps employees, and communities, thrive.
Our Purpose:
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
Based in Auckland, Quantifi Photonics is proud to be part of the Teradyne family, combining New Zealand's innovative spirit with the resources of a global leader in test, automation, and robotics. We're growing fast, tackling increasingly complex challenges, and are looking for passionate, talented people to help take Quantifi Photonics to the next level.
Quantifi Photonics designs and manufactures advanced optical and electronic test instruments that enable engineers to develop and scale up next-generation photonics technologies. Our customers include global tech companies, leading universities, and world-class research institutions in over 25 countries; working across R&D, high-volume manufacturing, defense, aerospace, and academia.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview:
Be the driving force behind an innovative customer service and support department, "owning" the department and managing all processes to enable goal achievement.
This position is critical to the success of providing valuable customer experience, by actively communicating with customers, being empathetic towards their issues and providing an efficient resolution to the issues.
You will be responsible for creating and updating effective customer service procedures, policies and standards, and ensuring smooth day-to-day operations of the Customer Service and Support department, for all our Global customers.
Customer Support:
+ First point of contact with the customer is to understand the issues they are experiencing.
+ Ensure all customer issues and requests are logged in JIRA Service Management, with complete documentation of all related communications within the support ticket
+ Troubleshoot the issue, ensuring all technical areas have been covered and investigated, including the warranty period.
+ Manage and Maintain the Customer Support Knowledge page in Confluence which comes with troubleshooting, knowledge and support process
Manage product calibration and service sales activities:
+ Setting up a calibration schedule for existing customers, and a pipeline of recurring service.
+ Contacting and quoting customers for product calibration services.
+ Booking and coordinating calibration requests with the Production team.
+ Log calibration activity and revenue in the company systems (CRM/ERP).
+ Initial inspection and diagnosis/quality checks on incoming instruments before passing to the production team for both RMA and calibration. Completion of AS FOUND reports paperwork in the system, including updating jobs for any extra tasks required. Communication to Manufacturing team.
+ Managing the OQC process for RMAs and product calibrations, ensuring that all AS FOUND parts are included, properly packed, and securely prepared for shipment.
Demonstration/Loan units:
+ Check all outgoing and incoming loan instruments for defects, provide a report on instruments for outgoing to be sent to end user as proof of condition, compare the report with incoming and liaise with business on any damage or issues to determine if charges are appropriate
Product Portfolio:
+ Be familiar with all the current products available, and understand the technical functionality
Continuous Improvement:
+ Develop customer satisfaction goals and coordinate with the teams to meet them.
+ Analyze all service activities to provide statistics and detailed reports for review.
All About You:
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
+ Relevant Tertiary Education - in Business, Electronics, Technical Sales.
+ Five years' experience in technical sales and/or customer service
+ The ability to work and communicate effectively with customers is essential. Confidence with phone and email communication
+ Strong Microsoft Office skills
+ Excellent attention to detail
** We are only considering candidates local to position location and are unable to provide relocation for this position.
Benefits:
At Quantifi Photonics, you'll work at the forefront of photonics technology, solving challenging problems that have real-world impact. You'll be part of a collaborative, supportive, and innovative team where your expertise will directly influence the success of our products and company growth.
Health insurance
Paid birthday off
Great staff facilities, (lunchroom outdoor flow and BBQ area)
Onsite parking available
Walking distance from Constellation Bus Station
Employee centric company
#LI-RA1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
Field Service Engineer
Posted 3 days ago
Job Viewed
Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Dunedin location in the Molecular division. Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.
As the Field Service Engineer, you'll partner with customers / distributors to drive and coordinate all technical and administrative support activities including installation, repair, preventative maintenance, engineering change upgrades, troubleshooting and complaint resolution.
This position also serves as an engineering consultant during pre-and post-sales activities. The FSE will be expected to build and maintain strong relationships across district Service and Support teams, Marketing and Commercial to maximize sales growth, support instrument uptime and customer satisfaction.
**What You'll Do**
+ Assist with interfacing between the field organization and internal support structure by providing timely onsite technical assistance to customers, distributors, field application specialists and territory country managers.
+ Provide on demand field service support to customers / distributors.
+ Coordinate new installations and demonstrate technical competence while installing, upgrading hardware or software, repairing, and performing preventative maintenance for Abbott products.
+ Troubleshoot instrument system problems through Abbottlink, telephone support, log file reading, or on-site client visitations.
+ Partner with territory country managers to coordinate new system placements, promote upgrades and timely contract renewals.
+ Utilize and maintain up to date service documents, field service bulletins, SOP's and facilitate remote connectivity to customer instrumentation.
+ Maintain proper inventory levels and control accuracy of service parts to promote first-time fix.
+ Comply with all relevant Quality policies and procedures and all relevant company Occupational Health, Safety and Environmental policies.
**Preferred Qualifications and Experience**
+ BSc in Mechanical, Electrical or Biomedical Engineering (preferred) or
+ Tertiary Education, with minimum two years relevant professional experience (preferred).
+ Professional experience of at least two years in the Clinical Diagnostics environment. (preferred).
+ Knowledge of regulations and standards in IVDs and Biologics.
+ Basic IT/networking knowledge
+ Have an ability to troubleshoot and repair electromechanical instrument systems and ability to operate laboratory instruments.
+ Willing to travel to customer site more than 50% of the time and available for afterhours onsite support as required.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Field Service Engineer
Posted 4 days ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Office, Standing for full shift
**Job Description**
Thermo Fisher Scientific are providing an opportunity for a driven, customer orientated Field Service Engineer to join our Auckland based team. In this role, you will be part of a strong close team providing support and assistance to our customers, ensuring satisfaction while resolving issues they may encounter. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a proven technical background.
**What will you do?**
+ Provide exceptional on-site technical support to customers, ensuring prompt and accurate issue resolution
+ Diagnose and solve problems, guiding customers through solutions and steps.
+ Install, configure, and maintain hardware and software systems for customers, ensuring efficient performance and functionality.
+ Collaborate with multi-functional teams, including global support, to advance sophisticated issue resolution product improvement.
+ Stay up-to-date with product knowledge and industry trends to optimally address customer inquiries and provide relevant solutions.
+ Conduct regular feedback with customers to ensure their satisfaction and capture feedback for continuous improvement.
+ Assist in crafting and updating documentation, including installation guides and diagnostic procedures.
+ Provide training and mentorship to customers on the use and maintenance of our products.
+ Travel to customer sites as needed to perform installations, repairs, and upgrades.
+ Maintain accurate records of customer interactions, issues, and resolutions.
**Requirements:**
+ Tertiary education in Engineering Technology, or a related field.
+ Electrical Workers License and Registration
+ Ability to think analytically to diagnose and resolve technical issues.
+ Proficient in using remote desktop tools and customer relationship management (CRM) software.
+ Strong interpersonal skills, with the ability to effectively explain technical concepts to non-technical individuals.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Strong customer service orientation and a passion for delivering outstanding customer experiences.
+ Diligent with excellent interpersonal and time management skills.
+ Flexibility to travel and work outside regular business hours when required.
+ Valid driver's license and ability to operate company vehicles.
**Skills & Attributes**
+ Strong analytical skills.
+ Organisational skills with an ability to prioritise manage time effectively and meet agreed deadlines.
+ Effective interpersonal, communication and listening skills.
+ A dedication and commitment towards displaying a professional and positive attitude to work.
+ An ability to think strategically and laterally in order to enhance business opportunities.
+ Someone who takes initiative and can work independently, while maintaining an enthusiastic, upbeat and positive attitude as a great teammate.
+ Ability to build and foster meaningful and beneficial partnerships with our customers, suppliers and peers.
+ Proficient in Microsoft applications including Microsoft office.
**Benefits**
+ Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.
+ Health & Wellbeing: Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
+ Flexibility: Balance your work and personal life with flexible arrangements.
+ Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
+ Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
+ Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.