12 Management jobs in Auckland
Site Traffic Management Supervisor
Posted 18 days ago
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Job Description
NOW HIRING: STMS – Site Traffic Management SupervisorLocation: Auckland | Company: Extrastaff
Are you an experienced STMS looking for your next opportunity with great pay, job stability, and the chance to grow your career? Join Extrastaff and play a vital role in delivering major civil and infrastructure projects across Auckland.
We’re looking for motivated, safety-focused Site Traffic Management Supervisors to join our expanding team. You’ll help ensure that worksites are safe, compliant, and running smoothly — supporting projects that make a real difference in our communities.
About the Role:
As an STMS, you’ll be responsible for the safe and efficient management of traffic around active construction and civil sites. You’ll lead a team of traffic controllers and work closely with site managers to implement Traffic Management Plans (TMPs) that meet regulatory and client requirements.Key Responsibilities:
- Set up and monitor temporary traffic management (TTM) systems
- Lead and supervise traffic control crews
- Ensure compliance with health and safety and NZTA standards
- Coordinate with site and project managers
- Conduct site risk assessments and adjust TMPs as needed
- Maintain detailed site documentation and incident records
? Full-time hours – ongoing, long-term work with potential for permanent placement
What We Offer:
? Competitive pay rates based on experience and ticket level? Ongoing projects and job security? PPE provided and support with upskilling? Work with a respected company in the civil construction space? Health & safety-first culture? Opportunities for advancement into traffic management planning or site management roles
What You’ll Need:
- Current STMS warrant (A/B/C)
- Full New Zealand driver’s licence (Class 1 minimum, Class 2+ a bonus)
- Strong leadership and communication skills
- Commitment to health and safety standards
- Reliability and professionalism
- Experience in traffic management or civil works is preferred
About Us:
Extrastaff is New Zealand's largest integrated provider of skilled contract labour. We specialise in matching top talent with quality roles across construction, civil, and infrastructure. With a focus on safety, support, and long-term partnerships, we’re here to help you succeed in your career.
? Ready to apply?Send your CV to or apply now to take the next step in your traffic management career!
Applicants for this position should have NZ residency or a valid NZ work visa.
Management Accountant
Posted 22 days ago
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Job Description
Our client, a large and complex healthcare organisation based in Otahuhu, is seeking an experienced Management Accountant to join their finance team on a full-time, 3-month contract starting ASAP . This critical role will ensure financial accuracy and deliver insight within a fast-paced environment.
Key duties include :
- Leading budgeting and forecasting , with deep variance analysis
- Managing monthly revenue reporting and invoicing cycles
- Preparing monthly management reports and financial commentary
- Overseeing compliance and internal controls , including supporting audit activities
- Assisting with month-end procedures (reconciliations, journal entries, etc.)
- Performing ad hoc finance duties as needed to support the business
What You’ll Bring
- CA-qualified with a relevant accounting degree
- Solid management accounting experience within a medium- to large-scale organisation
- Advanced proficiency in MS Office , particularly Excel, and ability to quickly learn new financial systems
- Strong analytical and problem-solving skills , excellent time management
- Effective communication skills with the ability to build strong working relationships across all levels
- Detail-oriented , proactive, and committed to driving continuous process improvement
Starting asap you will get to fully utilise your skills and experience working within a complex health environment. Apply now to be part of a team where your contribution makes a real difference
Incident Management Engineer, AWS Incident Detection and Response

Posted 6 days ago
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Job Description
ABOUT US
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company, a company that customers from all over the globe will recognize, value, and trust for both our products and our service. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies.
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
The AWS Incident Detection and Response team is part of the Enhanced Support Services (ES2) organisation within AWS Support, and is dedicated to offering eligible AWS Enterprise Support customers proactive engagement and incident management to reduce the potential for failure and to accelerate recovery of critical workloads from disruption. We achieve these objectives by working closely with customers to develop runbooks and response plans customized to the context of each workload onboarded to the service. Onboarded workloads are monitored 24x7 by a team of Incident Management Engineers (IMEs) to detect and engage customers on a call bridge within 5 minutes of a critical alarm.
ABOUT YOU
Incident Management Engineers have a broad skill set with demonstrated career progression and a proven track record of delivering results. The successful candidate will possess strong analytical acumen, solid technology experience, superb business judgment, strategic account ownership and a propensity to dive deep to solve complex problems. You will also have a passion for creating/providing a world class experience for our customers. The candidate must understand the competitive and industry landscape and must have the leadership presence and communication skills to effectively work with customers at all levels of their organization. You must be a self-starter and able to execute at both a tactical and strategic level - with a strong attention to detail. This is a global role that requires excellent written and verbal communication skills and a passion and desire for leading the resolution of critical incidents. Your decisions are not only fundamental to helping protect our most critical customers but will help maintain the health of AWS customers worldwide.
Finally, you are passionate about technology with a desire to learn more and do more with AWS.
ABOUT THE ROLE
AWS Support is looking for a leader with a strong background in Incident Management and customer ownership to be there during the moments that matter for our most critical customers. We are looking for an Incident Management Engineer to join our team to provide incident response and account ownership. In this position, you will play a pivotal role in providing communication, emergency response, technical resolver engagement and incident management for our customers.
Key job responsibilities
Every day will bring new and exciting challenges that include elements of:
* Drive the resolution of large scale customer impacting incidents as part of a team rotation
* Drive critical, complex customer escalations in situations that are sometimes technically challenging in collaboration with Engineering Teams.
* Provide critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads
* Contribute to Problem Records for customers
* Conduct continuous real-time proactive monitoring of customer metrics
* Prioritize, manage, and own emerging and developing customer issues from start to finish
* Monitor and manage communications during high impact events via relevant channels
* Collaborate with key stakeholders across AWS to improve the customer experience and develop mechanisms that support operational excellence
* Lead projects and remote teams to drive operational improvements
* Create and review documentation; design/influence new standard operating procedures
* Identify and troubleshoot recurring platform issues and own projects to drive improvements
* Mentor peers in your areas of technical and operational strength
* Perform other duties as required by the organisation
Please note that while this role is open to applicants in Sydney or Melbourne, as a follow-the-sun organisation, IMEs work the core hours of 9am-5pm AEST regardless of location. Successful applicants will be required to work some weekends (Sunday to Thursday, or Tuesday to Saturday), and public holidays.
About the team
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s)
- 3+ years of experience in Support Engineering, Network Engineering, Solutions Architecture, or similar IT role.
- Bachelor's degree in Computer Science, Information Science/Technology, Communications Engineering, Business, or a related field (or 6+ years of relevant work experience)
Preferred Qualifications
- Industry specific accredited certification(s) such as the AWS Associate level certifications
- Ability to work in ambiguous environments
- Demonstrated critical thinking and logical problem solving skills
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviors based on known inter-dependencies
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders to facilitate real-time decision making
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Facilities Manager

Posted 7 days ago
Job Viewed
Job Description
Job ID
222409
Posted
08-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Auckland - Auckland - New Zealand
CBRE is looking for a skilled Facilities Manager to oversee a diverse commercial and industrial portfolio across Auckland. You'll manage day-to-day operations, drive service excellence, and build strong client relationships - all while supported by a high-performing and collaborative national team.
**Here's what's in it for you:**
+ Autonomous role with structured career pathways in a company that champions professional growth
+ Work with major service providers and contracts across hard and soft FM services
+ Be part of a family-friendly, flexible workplace that values inclusion and belonging
+ Access to exclusive corporate discounts, development programs, and wellbeing initiatives
**The role:**
+ Manage building operations and services across multiple sites
+ Deliver seamless facilities management services with a focus on safety, compliance, and customer satisfaction
+ Oversee contractors and service providers to ensure performance and value
+ Act as a key contact for tenants, resolving issues and building strong working relationships
+ Support risk, compliance, and sustainability initiatives
**About you:**
+ Proven experience in facilities management, ideally across commercial or industrial properties
+ Strong communication and relationship-building skills
+ Solid understanding of FM operations - both hard and soft services
+ Confident managing multiple stakeholders: clients, tenants, service partners, and internal teams
**Why CBRE?**
At CBRE, you'll work with the best in the business - supported by global resources, local teams, and a culture where your ideas are valued. Every day, we empower our people to think big, aim high, and grow their careers.
Ready to elevate your career? We believe inclusion and belonging drive our success. We welcome applicants from all backgrounds and are committed to removing barriers to employment. If you need adjustments to participate in our recruitment process, please let us know.
_Pre-employment background screening applies._
We look forward to connecting - tena koe - thank you. #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Product Manager - Telematics Solutions

Posted 9 days ago
Job Viewed
Job Description
**Lead the future of connected fleet intelligence.**
At Teletrac Navman, we're transforming how businesses manage vehicles, assets, and people. As the Product Line Manager for Telematics Solutions, you'll lead a diverse and strategic product line designed to solve operational challenges for fleets globally.
This is not a role for box-tickers. We want someone who thrives in fast-moving, evolving environments-comfortable navigating ambiguity and bringing structured thinking to complex problems. You'll collaborate across the product lifecycle to turn market needs into powerful solutions.
**In this role, you will:**
- Lead product strategy, business case creation, and go-to-market execution.
- Define and deliver product line roadmaps, aligning with evolving customer and market needs.
- Work with cross-functional teams to ensure product-market readiness, including firmware-related development.
- Engage directly with customers to define outcomes, metrics, and continuous improvement cycles.
- Oversee lifecycle planning, including support and legacy transition.
**Who you are:**
- Product Management pro with 5+ years' experience, ideally in telematics, fleet platforms, or B2B software/hardware hybrids.
- Familiar with both firmware and SaaS-bonus if you've worked across both.
- Background in smaller companies preferred (versus large corporates or boutique firms).
- Analytical mindset-strong with Excel, data modelling, and outcome-driven decision-making.
- Comfortable navigating ambiguity and solving problems in motion.
- Able to balance technical and commercial conversations with confidence.
You'll be joining a passionate, tight-knit product team within a global brand-trusted to shape the next generation of telematics technology. We value adaptability, collaboration, and making things happen.
**WHO IS** **TELETRAC NAVMAN**
Teletrac Navman's goal is to empower the industries that transform and sustain our futures with simple and intelligent solutions that enhance the efficiency, safety, and sustainability of their operation. As a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight.
Teletrac Navman manages more than 700,000 vehicles and assets around the world. The company operates globally, with offices worldwide and headquarters in Northbrook IL. For more information visit teletracnavman.com ?
Teletrac Navman is a Vontier company.
#LI-RG1
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1- or e-mail to request accommodation.
Customer Service Advisor (Order Management)

Posted 9 days ago
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Job Description
+ **Location** Auckland, New Zealand
+ **Job ID** 00026113
+ **Category** Supply Chain
**Job Description**
**Are you interested in playing a key role in handling customer orders, resolving issues, and be the superstar behind our retailers' shelves In New Zealand?**
**Help us bring joy to more children around the world!**
**Core Responsibilities**
+ Order Management:
+ EDI Orders processing
+ Fully understand and work within each customers' specific e-commerce framework to ensure customers' orders are processed in the most efficient manner
+ Troubleshooting and resolution of B2B e-commerce ERP errors; SAP Inbox, idoc, or ASN
+ Manual order entry
+ Customer claims and returns:
+ Retrieve customer claim forms from independent customers and monthly consolidated claims from EDI customers
+ Investigate claims and clarify return reason ensuring that required information is accurate and processed in agreed timelines, with necessary approvals
+ Coordinate the return of physical goods with customers, transportation company and warehouse staff
+ Creation of credit and debit notes in SAP
+ Customer Service and Logistics:
+ Answer customer inquiries to improve customer satisfaction levels
+ Business-to-Business web ordering support as required
+ Communication with 3PL and warehousing suppliers as appropriate
+ Reporting and presentations:
+ Handle quotations, proactively following up on overdue and variances
+ Handle and report on inventory levels (ATP reports), identifying out of stock and closed items, and communication to the wider team for their action
+ Handle and report on claims by status, reason and processing times
+ Represent customers and their concerns within the business
**Play your part in our team succeeding**
Customer Service team is THE team behind every box found on every retailer's shelf. Being a middle ground between customers, sales team, Operations team and warehouse, the team is instrumental in implementing the plans and delivering quality service.
**Do you have what it takes?**
+ Some experience in Customer Service, FMCG, Freight Forwarding, Import/Export or third-party logistics background preferred
+ Proficiency in SAP and Microsoft Office tools, in particular Excel
+ Accurate data entry with an eye for detail
+ Ability to challenge current processes with improvements when necessary
+ Problem Solving Skills
+ "Can do" attitude
+ Excellent communication skills
+ Great teammate!
#LI-JL3
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
**What's in it for you?**
Here is what you can expect:
**Family Care Leave** - We offer enhanced paid leave options for those important times.
**Insurances** - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
**Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
**Colleague Discount** - We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
**Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children's Rights.
Just imagine building your dream career.
Then make it real.
**Join the LEGO® team today.**
Senior Analyst, Account Management

Posted 9 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Account Management
Overview
We are seeking a Senior Analyst to support our Account Management team in delivering awesome service to our customers.
Our customers are banks, large retailers, start-ups and everything in between.
We are seeking to hire a talent with an interest in financial products, technology, payments and critical thinking to join the team. We offer the comfort of a small, friendly office here in Auckland as well as the opportunity and benefits that come with working for a globally business like Mastercard.
The Role
- Influence account strategies using analytical problem solving and leveraging data tools to provide market data and customer specific recommendations.
- Understand our and the customers' strategic agenda, operational set up and capabilities, and identify opportunities to deliver against these objectives within the technical framework.
- Provide support to communicate innovations, technology and Mastercard product to customers.
- Work directly with the customer on all day-to-day issues, ensuring they receive the highest standard of service. This will include dealing with escalations, providing management reporting, preparing presentations for senior leadership etc.
- Develop and maintain internal relationships and partner with multiple internal functions, including Product, Digital, Finance, Marketing, Customer Delivery and Gateway teams.
- Undertake analysis, research and business planning, reporting trends and competitor intelligence to stakeholders.
- Build and enhance relationships with the customer at all levels.
- Participate in the sales pipeline management process.
- Manage tracking of contractual agreements and deliverables as required.
- Support the team on various strategic initiatives.
All About You
- Preferably 5 years' work experience in Sales/Account Management with proven track record
- Excellent verbal, written and presentation skills are essential.
- Ability to present complex information and recommendations in an easily understood and impactful way.
- Outstanding analytical and problem-solving skills.
- Experience in payments is an advantage but not a requirement.
- Familiarity in working in a sales / commercial environment including interacting with customers.
- You are proactive, curious to learn, and eager to crack complex topics.
- Pre-sales and technical implementation experience desirable
- Curious about technology and payments.
- Customer focus with proven ability to establish productive working relationships both internally and across customer organizations.
- Holds self and others accountable to deliver timely and high quality results.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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NZ Service Manager

Posted 9 days ago
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Job Description
The Service Manager for NZ is responsible for leading a team of engineers who perform the maintenance and repair of medical equipment. This role is responsible for optimising the use of resources to drive integrated service delivery and customer experience, within the sub segments and modalities. It is important the SM promotes a strong culture of collaboration between the sales, technical and operational teams and to achieve seamless customer service delivery, with a focus on maintaining a strong communication pathway with customers.
The SM is responsible for ensuring the team's compliance with all relevant local laws, local regulatory requirements, EHS and quality policies and shares best practices across the wider ANZ services teams. The SM is required to manage service operational costs across their region and identify cost-effective service delivery strategies to achieve customer service & financial targets.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Job Description**
Leadership
+ Sets the vision and operational tactics to develop and build a leading Field Operations team, across the various product modalities.
+ As an integral part of ANZ Services team, lead and participate in local, regional and global initiatives and projects over and above the role as needed or required to help drive culture, quality and velocity for our customers and front-line teams.
+ Actively seek out market and customer drivers to ensure the business adapts quickly and capitalises on shifting trends in Service delivery.
+ Coach, manage, mentor and influence individuals and team directly or indirectly, to drive overall accountability, ownership, and progress against goals.
+ Ensure team has the right talent, operational structures, and ownership in place to lead, coach and develop Service field teams to deliver outstanding customer experience.
+ Create operating mechanisms to ensure the right metrics are in place which reflect the health of the teams and ensure an operating rhythm is in place with the individual team members to review exceptions and address outliers in a timely manner.
+ Collaborate with peers in the Service Organisation, Functional teams and Sales teams to drive and execute on key business priorities and drive a customer first approach to resolving issues.
+ As part of the role, you will unlock the potential in your people and contribute to their ongoing improvement and growth.
Customer Support
+ Utilise and drive financial, operational, and customer-centric metrics which demonstrate the health of the Field Operations delivery model in supporting our customers and financial commitments to the business.
+ Implement processes to provide remote, as well as on-site support to customers via the FE teams. Ensure teams are adequately trained to deliver these services and work with Online Engineers (OLE), and Modality Engineers to formulate a robust plan for the ANZ CCS business.
+ Manage professional relations with key customers, academia, government and administrative bodies to deepen understanding of customer challenges and needs.
+ Work with Call Centre and OLE teams to create virtual and seamless remote support processes, including adherence to remote fix and fix first time metrics.
+ Work with Technical Operations Leader to drive detailed investigations and actions for customer satisfaction opportunities and continually implement process changes to improve customer satisfaction.
+ Work with supporting teams such as Service Support Operations Centre, Logistics, PMO, Applications, Sales, and Product Specialists to ensure processes are in place to manage successful and timely hand-offs between teams and customer experience is seamless and positive.
+ Lead the collaboration with Sales team on customer communication, escalations, and opportunities for through life support activities of customers equipment.
+ Supporting the commercial activities for key accounts by providing account-based feedback via the Field teams which assist GEHC to better meet the needs of customers.
+ Provide technical input, budget and resource preparation for new product launches including Field engineering education and training to ensure readiness in field for NPI's.
+ Support tender and request for quote submissions as required.
Operations Rigour
+ Drive processes for timely escalations - Customer Satisfaction Opportunities (CSO), Quality PQM, Part returns, Dead On Arrival. Lead the region by ensuring representation from a technical and field standpoint for any global / regional calls related to quality / CSO's.
+ Drive adherence to field processes such as parts ordering and return, Service Request (SR) rigour, primary FE/site alignment, On Call and Overtime management, Tools and Test Equip compliance and calibration etc.
+ Lead initiatives to improve overall speed and quality of response to customers.
+ Lead.
+ Drive processes to complete customer servicing in a timely manner adhering to the mandatory quality and compliance procedures.
+ Work with Project Management Officer (PMO) on installations and ensure timely delivery of system to customers.
+ Implement new tools and processes as required to drive efficiency and effectiveness.
+ Participate in overall operating mechanisms and metrics with the view to drive operational rigour in the organisation, spanning all areas of the operation including but not limited to field efficiency, customer satisfaction, productivity, back-office efficiency, financials, and quality.
+ Management Field Modification Instruction execution(FMI), expense approval, field inspections and escalate issues as required to the Management team.
+ Be actively involved in change projects that impact the FE team and ensure seamless implementation of any changes for the FE team
+ Continue to influence the increase in remote connectivity and field remote fix rate. Liaise /consult with the OLE team to ensure equipment connected to allow remote support.
+ Liaise / consult with the Regional Support Engineer to ensure Field Teams have the right skill sets for the tasks at hand, ensure fast resolution of escalations
+ Work with Senior Field Engineers and the Support Operation Centre & PM Planning teams to ensure resources are allocated efficiently
+ Maintain clean install-base data and liaise with Service commercial team to maintain sanitized contract data.
+ Drive non-contract revenue in collaboration with the Service commercial team.
+ Share best practices with other Service Delivery Managers
+ Monitor FE licensing requirements, ensuring they remain up to date and compliant.
Talent development, training and workforce planning
+ Working with Training Co-Ordinator and Technical Operations team, develop a wholistic competency and training plan for the teams. Identify technical and non-technical training and/or competency gaps and put in place a training plan by modality/geography to improve field coverage.
+ Work with Technical Operations, Regional Support Engineers, and the Field Service Operations teams to set up and operationalize service partners/ contractors as required.
+ Conduct and lead regular talent reviews of team and ensure "ready now" candidates in all field, roles. Actively work with our HR partners to strengthen and develop the talent for teams
+ Develop an approach in supporting the CCS install base through resourcing the region effectively to drive profitability and efficiency.
+ Develop and lead appropriate operating mechanisms to ensure performance of function is optimised and reported appropriately.
+ Regularly provide updates, including regular communication to the business via various written, recorded, live presentations / updates to ensure visibility of the function across region.
+ Coach and mentor field teams on process improvement, soft skills, iCommunicate and other related methodologies.
+ Create regular opportunities to involve the team to share best practices on opportunity management and how to maximize total GEHC portfolio.
+ Create a calendar of regular team meetings to ensure effective communication amongst team members and management.
+ Regularly provide updates to team on organizational changes, commercial strategy and customer insights and business metric implementing training and education
Compliance
+ Create and drive a culture of safety and compliance within the team.
+ Implement programs like safety inspection, Take 2, defensive driving etc. to drive safety awareness to meet and exceed our employer obligations for our staff.
+ Drive safety metrics to ensure processes are always adhered to.
+ Partner with Quality Assurance, Regulatory Affairs, Product, PMO and Service team to drive traction on the topics including but not limited to:
+ Install and Site Readiness checklists.
+ Radiation and Electrical licensing.
+ Electrical Safety compliance.
+ FMI process execution.
+ SR Quality.
+ Tools and Test Equip calibration and compliance.
**Quality Specific Goals:**
+ Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality and Compliance training within the defined deadlines.
+ Identify and report any quality or compliance concerns and take immediate corrective action as required.
+ Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
+ Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken.
+ Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
+ Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
+ Responsible for 100% compliance on teams EHS goals and metrics.
**Healthcare Sector Australia - Vaccine for Preventable Diseases**
+ Australian States have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
+ GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
+ To ensure your risk is minimised, you may be required to provide evidence of immunity/vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
**Qualifications/Requirements:**
+ Bachelor's degree or equivalent (advanced trade with 10yrs + experience)
+ Technical leadership, operational or management experience in an engineering/ IT or technical discipline
+ Experienced in Field Service
+ LEAN/Six Sigma green belt certification (or higher)
+ Demonstrated experience leading multi-functional teams in a broad geographic area to achieve business goals
+ Prior experience leading and coaching leaders.
+ Demonstrated Lean / Six sigma experience within an operational context.
**Desired Characteristics:**
+ Strong communication skills to synthesize complex issues and communicate into simple messages.
+ Excellent problem solving and decision-making thinking skills, demonstrated with practical examples.
+ Strong ability to influence and lead without authority in a matrix organization.
+ Willingness and ability to travel within your specified geographic region.
+ Strong understanding of value drivers, startegic alignment and financial acumen.
+ Demonstrated ability to energize, develop, and build rapport at all levels within an organization.
+ Exceptional skills as a change agent and process oriented individual.
+ Team oriented with a customer satisfaction mindset
_We expect all our employees to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity._
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
+ Flexible working options including working from home and flexible hours
+ Competitive salary
+ 5 weeks leave (ask about "take 5")
+ Generous leave & family policies
+ Extensive professional development
+ Comprehensive Employee Assistance Program that offers counselling services to you and your family (work and personal issues)
**Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.**
**Additional Information**
**Relocation Assistance Provided:** No
Partner Technical Manager

Posted 9 days ago
Job Viewed
Job Description
This is an opportunity to work at a company that is changing the way information supports business decisions. You will be responsible for actively driving and growing the partner business, managing the technology evaluation stage of the sales process in conjunction with the local sales team, and by acting as the key technical advisor, enabler and advocate for our products and services within our partners. As a passionate Splunk SE, you will be able to answer technical inquiries from partners regarding Splunk technology, features, solutions, applications as well as articulate the value of Splunk technology and product positioning to both business and technical users.
You must be able to develop and maintain strong relationships within our partners, establishing yourself as a trusted advisor on all technical matters relating to Splunk's products and services
**Job Duties**
+ Ability to engage effectively with our partners, defining an appropriate technical engagement strategy aligned to the partner's desired Splunk based GTM objectives
+ Define & execute appropriate enablement plans that support the agreed technical engagement strategy
+ Ability to impactfully demonstrate the value proposition of Splunk's products and services along with the platforms core capabilities on site, remotely via webinar sessions, or at field events such as conferences and trade shows
+ Willingness to travel to visit and support partners, their related prospects and customers, and to engage in onsite customer and partner work when required
+ Experience responding to functional and technical elements of RFIs/RFPs is also meaningful.
+ Ability to be organised and analytical, and eliminate sales obstacles using creative and adaptive approaches
+ You should be comfortable working for a dynamic technical organisation with a fast-growing partner and customer base
**QualificationsExperience**
+ 2 years+ in a Partner or Channel SE role , ideally with a software technology company in ANZ
+ Ability to network and manage stakeholders effectively
+ Experience on delivering sales and technical enablement workshop or webinar to customers
+ Ambitious with a consistent record in technical software/hardware sales and knowledge of technology
+ Proficient in either IT, Security, DevOpsObservability or Cisco solutions
+ Strong presentation skills and able to communicate clearly and professionally
+ Project/Program Development experience
+ Strong analytical skill and growth mindset
**Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn't just the right thing to do; it's also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.**
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at .
Note:
Account Manager - Enterprise

Posted 9 days ago
Job Viewed
Job Description
As an Enterprise Account Manager, you will own one or more Enterprise accounts within New Zealand and drive the adoption of AWS services in these accounts. You will work with the C-levels of these businesses to drive digital transformation efforts that help them innovate on the cloud, minimize costs, and/or build ability to scale rapidly. You will work with leaders within technology and various lines of business within these accounts, and industry and technology leadership within AWS to deliver outcomes for these customers. You will establish AWS as the key cloud technology for your customers and promote the entire AWS products and services portfolio to them.
With AWS, our customers benefit from the fastest pace of innovation, the broadest and deepest functionality, the most secure computing environment, and the most proven operational expertise.
- Do you look around corners for ways to engage and service customers?
- Are you passionate about using technology to solve business problems that have big customer impact?
Come build the future with us.
Key job responsibilities
* Understand industry trends and apply these to develop a comprehensive account plan for the Enterprise customers in your territory
* Own the execution of the plan
* Own key customer relationships (C-Suite/Line of Business and Technology) and orchestrate a wider team to deliver outcomes for your customers
* Create & articulate compelling value propositions around AWS services to help enterprises transform their businesses
* Manage complex customer engagements, set a compelling vision, and lead multiple partners to deliver outcomes
* Work with and present to C-level executives, IT, and other lines of business
* Identify, develop, negotiate, and close large-scale technology projects and commercials with large Enterprise customers
A day in the life
You will work with a one or more enterprise customers in New Zealand, and vigorously to earn and keep their trust. You will build a deep understanding of how to meet the needs of your customers, and their end customers. To deliver outcomes for your customers you will work with and orchestrate different parts of the AWS team (e.g., Executives, Business Development, Solution Architects, Professional Services, industry specialists) and Partners. Your efforts will result in customers transforming their businesses through AWS adoption.
About the team
We are a collaborative team that treats stakeholders and teammates like customers, and aim to ensure everything we deliver provides the highest value for our customers. We are responsible for building training, authoring best practice enablement content, and disseminating best practices at scale, that directly impact our customers' success as they operate their workloads on AWS.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5+ years of full sales cycle, technology sales or equivalent business development, sales engineering/consulting or equivalent experience
- Experience in full sales cycle, technology sales, sales engineering/consulting or equivalent business development
Preferred Qualifications
- Experience in engineering, computer science, or MIS
- Experience driving new business in greenfield accounts at the C-suite level or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.