39 Human Resources jobs in New Zealand

Senior Customer Service & Sales Executive / Expert

Are you a proven performer in outbound sales and customer service? Do you thrive on meeting ambitious targets while ensuring clients receive top‑ tier support? We’ re seeking a seasoned professional to manage sophisticated sales and after‑ sales processes in a fast‑ paced environment.

What you’ll do:

Identify and develop new business opportunities through disciplined outbound sales efforts.

Own the post‑ sales relationship, resolving inquiries with urgency and precision.

Drive upselling and cross‑ selling strategies to exceed conversion and revenue targets.

Mentor junior team members and ensure adherence to strict quality and compliance standards.

Contribute to debt‑ management initiatives and handle payment collection tasks where needed.

Maintain meticulous records in our CRM and provide market feedback to the wider team.

Who we’re looking for:

Minimum 3 years’ experience in telesales or call‑ centre sales with a proven track record of hitting KPIs.

Experience managing both outbound and inbound sales pipelines, with exceptional objection‑ handling skills.

Strong familiarity with payment/debt‑ management processes and CRM systems.

A hunger to hit and exceed sales targets, paired with a commitment to follow stringent scripts and quality guidelines.

A high level of resilience and professionalism – able to thrive under pressure, adapt to change, and guide others.

Ideally holds a diploma or degree in management.

Why join us:

This is not an entry‑ level role; you’ ll step into a key position with significant responsibility and scope.

We operate in a highly regulated environment, and only candidates comfortable working to strict compliance requirements should apply.

The right person will have the autonomy to shape our sales and customer‑ service strategies and will be rewarded for delivering results.

If you have the depth of experience and motivation to take on this challenging role, we’d like to hear from you. Please note that we’re only considering applications that clearly demonstrate the qualifications and experience listed above.

Our client pioneer and world leader specialised in Ground Support Equipment (GSE) all around the world. They offers an exhaustive range of solutions and services to support air industry customers with the vital aspect of their ground handling processes.Currently they are looking for an experienced GSE Technicians/Diesel Mechnaics  to join with their team based in Auckland Airport branch.

Job details
Reporting to the Workshop Manager you will be responsible for the repairing of Airport ground equpment vehicles ensuring both work and personal maintenance is to the highest standard. You will also be making sure all appropriate records are updated and documented.

Requirements

Minimum of 3 years experience as Mechanic

Repair and maintenance of airport ground support equipments
Evaluate and rectify faults including the initiation of parts orders required for GSE repairs.

Perform mechanical and hydraulic repairs

Maintain accurate documentation of all tasks following established procedures orders and instructions.

A good attitude
A strong H&S focus
A current valid drivers license.

you should have a good work ethic and listening skills and be able to receive instructions in both written and verbal format. You should be enthusiastic open to learn and able to communicate respectfully and efficiently with customers and co-workers.


How this position may benefit you

Hourly rate: $31 to $40 depend on experience
Working hours: You will be required to work in a rotating roster shift.
Rotating shift hours:  7.00 am to 7.00 pm  (including weekends)

Minimum work hours: 30 hours per week
Overtime currently available at standard contracted rate

Working for our client is advantageous in the way that you get to learn and work in a fun and dynamic work environment whilst improving your skills and broadening your experience. You get to work in a modern safe work environment and be a part of a highly successful business that you will be contributing to the growth of.

If you have the skills and experience we are seeking along with a can do attitude we'd like to hear from you.

Please email your CV to

Customer Service Assistants

AKSHAYA11 ENTERPRISE LIMITED (Coin Saver)

Whangarei

Pay rate :24.00 to 25.00 per hour.

Full time minimum 30 hours per week

We are convenience store based in Whangarei. We are looking for THREE energetic and customer focused Customer Service Assistants to join our team.

Applicants for this role must have full- time availability, willing to work mornings, late evenings and weekends shifts & will be able to be servicing the customers.

Bring your enthusiasm, reliability and dedication and we will offer you a great team environment and a high energy and supportive workplace and strong career progression opportunities.  Exceptional customer service is a major component of this position.

Position Summary:

Responsible for providing excellent customer service and money control systems. May establish inventory schedules. Interact with in store customers to promote sales and provide information on product usage. Maintain business records.

Tasks and responsibilities:

1. Service the walk-in customers.

2. Manage the cash register.

3. Ensure customers receive prompt service and quality goods and services

5. Maintain business records as outlined

6. Support local marketing initiatives.

7. Promote sales to walk in clients.

PREREQUISITES:

·    Enthusiastic and positive attitude

·    Exceptional communication skills

·    Strong customer service skills

·    Three to six months experience in a customer service role preferred but not mandatory.

·    Passionate to exceed individual and store sale targets and KPI’s.

·    Loves to contribute to a team environment.

·    Must have flexibility on working weekends, days/hours to cover leave and peak trade periods as per the roster as the store is open 8 am to 8 pm all 7 days.

·    Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

We are looking for a service manager to take charge of our cleaning business, here in Christchurch, New Zealand. We offer a competitve remuneration package, and a minimum of 30 guaranteed hours a week. We are looking for someone to start as soon as possible, to maintain the business and ensure steady business growth. 

Service Managers will be requried to do the following: 

• promoting and selling goods and services
• observing laws and regulations
• developing and reviewing policies, programs and procedures concerning customer relations and goods and services provided
• promoting facilities, conferences, conventions and trade shows to potential customers
• organising the purchase and maintenance of transport vehicles, equipment and fuel, and transporting goods
• controlling the selection, training and supervision of staff
• ensuring compliance with occupational health and safety regulations

You will be requried to have the following: 

• A relevant diploma or higher, or at least three years of relevant experience

• A trade qualification (preferred)
• Field service technician experience (preferred)
• Solid mechanical knowledge of engines, drivelines, hydraulics, and electronics
• Understanding of LTSA regulations and safety standards
• Strong diagnostic and troubleshooting skills
• Physically fit and able to work on large machinery
• Good communication and customer service skills
• Basic computer literacy

• Excellent hourly rate
• Full-time work with a respected NZ-wide company
• Ongoing training and development
• A supportive, hands-on team environment

• This role is based in Pukekohe
• You must be in New Zealand and have the legal right to work here
• We cannot assist with visas or overseas applications

We are looking for an experienced service technician (who are qualified to work in NZ) to join the team.

The role is permanent full-time, with a minimum guaranteed hours of 40 hours per week with possible overtime if required.

Your salary package will include competitive hourly rates ranging from NZ$36 up to NZ$38 per hour depending on skill level.

The purpose of these roles is:

·    To provide high-quality trades skills to ensure equipment is prepared to the customer’s requirements and high standards;

·    Perform trade related tasks on earthmoving equipment.

·    Provide skillful and effective machine diagnostics and repairs;

·    Testing and adjusting of machine operating and monitoring systems utilising relevant literature and testing equipment;

·    Organise and complete all necessary job and work site paperwork.

Region of work:

You will be based in Whangarei, Northland, and may be required to work outside of Whangarei from time to time, such as assisting in the rebuilding and servicing of machines. We will organise and cover the costs of travel expenses.

To be qualified, you must have:

·    Minimum 3 years of verifiable experience preferably in a technical service role;

·    Ability to obtain Class 1 driver’s licence, Class 2 (heavy transport) preferable, or overseas equivalents;

·    Extensive knowledge of repair and maintenance of heavy

·    earthmoving equipment and componentry;

·    Ability to provide a high level of customer service and commitment to safety;

·    Ability to travel to assist in rebuilding and servicing / maintenance of machines.

If this sounds like you, please apply today with your CV and a cover letter.

• Service, deliver, install, and maintain spa pools.
• Repair electrical systems – electrical, plumbing and mechanical.
• Perform spa valet services: water balancing, cleaning, refills & repairs
• Troubleshoot faults in pumps, heaters, jets, and control systems
• Drive your fully kitted company HiAce to onsite jobs
• Support customers with technical advice and ongoing care

• Already qualified to repair appliances
• Electrical Service Technician (EST/EAS) certification
• Mechanical or electro-technical aptitude
• Great customer service and communication skills
• Reliable, self-driven, and organised
• Physically fit and able to lift and move spa pools
• Full NZ driver’s licence
• Forklift License would be great, but training provided

• Competitive rates
• Fully equipped vehicle
• Variety, autonomy, and technical challenge
• Supportive local team with national brand backing
• Authorised warranty centre for Hot Spring® Spas
• Opportunity to grow and upskill in a niche trade

Fleet Service Tyre Technician – Hamilton, Waikato Fulltime Permanent Role at Minimum of 40 hrs. and Maximum of 55 hrs in a week Salary Range $25-$35 an hour

• Great location
• No two days are the same in this hands-on, customer facing position
• More than just a job - you will be joining a great team with real career opportunities

About the job: Carter’s Tyre Service Ltd is looking for a Fleet Service Tyre Technician to join our Fleet Service team based in Hamilton, Waikato. You will be performing tyre management on our client's commercial fleets as well as call outs and after-hours requirements. Work will be on commercial trucks, utility vehicles, heavy construction equipment, and off-road vehicles.

Your hours will be Monday to Friday, between 7:30am – 5:00pm with rostered Saturdays 9:00am – 12:00 noon and rostered call outs.

Specific Duties and Responsibilities

• Delivery of high-quality service and specific products to customers.
• Demonstrate product knowledge and show customers how to maximise the benefits.
• Perform tyre inspections and record through the system - Fleet Service.
• Strip and fit tyres as required following the standard operating procedure.
• Repair punctures according to the company guidelines.
• Greet the customer in a professional and polite manner – ready to make the sale.
• Where possible meet the customer at their vehicle – preparing to make the sale (Retail).
• Present solutions to customers including price, finance options, accurate product information and estimated time of delivery – closing the sale.
• Follow up the sale ensuring the customer is happy – thank them for choosing Carter’s Tyre Service.
• Maintain one’s own presentation and positive behaviours towards customers, employees and vendors – be the face of Carter’s Tyre Service Ltd.

Procedures and Process Adherence

• Assist in the Operation of an efficient branch that achieves financial budgets.
• Actively engage in new customer business that provides sustainable growth attributing to bottom line growth.
• Compliance to Service Level Agreement process including TMS processes.
• Ensure full completion of work processes are completed in full, on time and accurately (job sheets, timesheets, TMS, vehicle audits as an example) meeting operational deadlines.
• Company uniforms must be worn always.
• Vehicle audits and checks must be completed.
• Report damage or wear and tear to vehicle and tools when it happens.
• Adhere to rosters – Saturday and call out rosters.
• Always obtain an order number for work to be completed.
• Vehicles must be kept clean – inside and out.

SKILLS, EXPERIENCE & EDUCATION Essential:

• At least 2 years of Commercial Tyre Industry experience in fitting & stripping “Tubeless & Tube-type” Tyres
• A minimum of a clean full NZ Drivers Licence
• Ability to quickly develop effective working relationships with internal and external customers/stakeholders.
• Quick learner of systems.
• Accurate with figures and attention to detail.
• Tyre Industry Experience.
• Customer relationship builder – capable of making a sale.

Preferred:

• At least 2 years of Commercial Tyre industry experience is expected – especially as a fleet service man.
• With class 2 driver’s license
• At least High School/ College Graduate
• Qualification in Tyre Fitting.
• Computer literate (MS Office Suite): Excel, Word, PowerPoint and Outlook.
• Experience with a team environment.
• Experienced with Costar / TMS.
• Retail and Commercial sales experience.
• Effective communication skills, both verbal and written
• A friendly and positive outlook with a customer service focus