44 Human Resources jobs in New Zealand

We are looking for a proactive and experienced Service Manager to lead & manage operations for our cleaning service business.

This position is critical in ensuring the efficient delivery of high quality cleaning services to our clients across mainly residential but also some commercial and industrial sites.

You will be responsible for overseeing daily operations, staff management, compliance and customer satisfaction.

Key Responsibilities

• Organise and control daily cleaning operations across multiple sites.
• Develop, implement & review cleaning schedules, procedures and quality control standards.
• Monitor cleaning performance to ensure high standards of hygiene and presentation are maintained.
• Supervise the safe use of cleaning chemicals and equipment in line with WHS regulations.
• Recruit, train and manage cleaning staff.
• Provide ongoing coaching & performance reviews.
• Coordinate the procurement and maintenance of cleaning supplies, equipment and protective gear.
• Plan and manage special cleaning projects (eg. deep cleans, post construction cleaning).
• Ensure compliance with health, safety and environmental regulations.
• Develop customer service proceedures and address client feedback or service issues.
• Promote services to new clients and support business development initiatives.
• Monitor cleaners performance.
• Assist senior management.

About You

We're looking for someone who brings:-

• Proven 2 years experience in services management or facilities services.
• Strong leadership and team management skills.
• Excellent organisational and time management abilities.
• Knowledge of cleaning industry standards, equipment & safety protocols.
• Ability to build strong relationships with clients and staff.
• A proactive, solutions-focused mindset.
• Honest, reliable with great communication skills are a must.

Why Join Us?

• Growing company with opportunities for advancement.
• Supportive team culture and professional environment.
• Competitive salary and performance incentives.

Requirements

• Must be a New Zealand citizen or resident.
• Must be drug and alcohol free.
• Must have a minimum 2 years experience.

How to apply

Submit your resume and a brief cover letter to

Be sure to highlight your experience in cleaning services or related industries.

The Company:

My client is a very successful, long-standing company that offers installations, repairs and servicing for Dental Equipment. They are true leaders in their industry, with no real competitors in the market.

They provide their services to Clinics all across New Zealand nationwide.  With 50 years in the business, they have a lot of knowledge and experience and they are currently enjoying a period of growth. 

They are seeking to appoint a qualified and experienced Service Technician to join their Penrose team and help look after their Auckland based customers.  

This person will be responsible for installing, commissioning, repairing and servicing Dental equipment (Suction machines, Sterilisers, Dental Chairs, Autoclaves, Sanitizers, Compressors, Steaming units, X-Ray units, etc).

We are looking for someone who has a good balance between their electrical, electronic and their mechanical skills.

The Role:

• Perform repair activities and installation work out on customer sites

• Perform preventative maintenance work

• Diagnostic and fault-finding work, both on phone & onsite 

• Configure, maintain & troubleshoot interfaces between electromechanical devices

• Demonstrate high level of client services at all times.

•  Able to travel regionally, with some over nights.

• Upskill across all the company's products

 The successful candidate will:

• Be a skilled tradesman with the ability to perform work covering hydraulics, mechanical, pneumatics and electrical work.

• Previous work experience in the dental or medical equipment industry would be amazing

• Other industries that may be considered are - Electrician, Commercial Appliances, etc

• Have advanced fault finding, problem solving & diagnostic skills

• Carry a full clean Driver's License

• Strong time management & prioritising skills

• Excellent communication and ability to work within a team environment

• Strive to provide the best possible service to ensure long term client relationships.

•  Preference will go to those who have their EST or EAS qualifications or are willing to work toward these.

There will be opportunities for you to add value to future of the business and be recognised for your efforts. The team here are solid; the working conditions are good. A long-term career awaits the right person.

This is an exceptional opportunity to join a rapidly growing company.

How to Apply:  Please send your resume to  or call to have a confidential chat on  .

 Please note that you must be in New Zealand, with legal working rights to be considered for this role. 

Also note that only those shortlisted will be contact and this will happen within two weeks of your application.

• Full-time position.

• $40-$45 / hour will pay more depending on experience

• Fully maintained company vehicle

• Service and project work available 

• Regular overtime opportunities paid at 1.5

• Tool allowance .55c / hour 

• Afterhours on call allowance

• Mobile phone

• 4 Weeks annual leave per annum

• Medical Insurance

• Maintenance and service of commercial HVAC equipment.

• Perform regular inspections and tune-ups to keep systems running efficiently.

• Clean and replace filters, coils, and other components as necessary.

• Test system performance and make adjustments to optimize functionality.

• Diagnose problems with HVAC systems, such as leaks, blockages, or electrical issues.

• Replace or repair faulty components, such as motors, compressors, fans, or thermostats.

• Use diagnostic tools and meters to assess system performance.

• Interpret blueprints, wiring diagrams, and system manuals to solve complex issues.

• Technical and operational skills with an understanding of commercial air-con systems and equipment.

• Experienced in breakdown repairs and preventative maintenance.

• Refrigeration and Air-conditioning trade qualification L4

• EST (essential) 

• Current Driver's license.

• Able to contribute to afterhours on call roster if needed.

Our client is a wholly New Zealand owned national provider of planned maintenance, reactive service, minor and major projects, along with IQP building compliance services. With 6 branches nationally they provide quality service and installations throughout New Zealand.

If we have caught your attention, don’t miss out! 

Apply now or contact    ph   for more information

Note, only shortlisted candidates will be contacted, and this will be within 5 working days from receipt of your expression of interest.

Join a fast-paced, customer-focused team at Service Foods!

We are looking for an experienced and reliable Customer Service Representative to join our Afternoon CSR team in Mangere, Auckland.

Mō te tūranga mahi | About the Role

In this role, you will be the first point of contact for our valued customers—handling inquiries, processing orders, and resolving issues efficiently and professionally.

Using Salesforce/CRM, you’ll maintain accurate customer records and support smooth day-to-day operations. You’ll work closely with internal departments to ensure timely order fulfilment and deliver outstanding service that reflects our commitment to excellence.

Key Details:

• Location: Mangere, Auckland (near Auckland Report)
• Employment Type: Permanent, Full-Time
• Start Date: Immediate
• Days of work: Sunday to Friday (Wednesday and Saturday rostered off)
• Hours of work: 3:30 pm to 11:30 pm

Key responsibilities include:

• Provide excellent customer service through efficient order processing, communication, and problem-solving.
• Build and maintain positive customer relationships while supporting sales and managing accurate data.
• Engage with customers over the phone to address inquiries and meet their requirements.
• Process and action customer orders from calls, emails, faxes, and online channels promptly.
• Accurately enter customer orders into the system Sage/ERP and update records in Salesforce (CRM).
• Prioritise and manage customer backorders for timely delivery.
• Identify sales opportunities and pursue them to drive revenue growth.
• Follow up on customer queries, complaints, and requests, and coordinate with internal teams for resolution.

He kōrero mōu: About you

You will be a driven and resilient individual with a strong background in customer service. You will have a formal qualification (Year 13 or equivalent) and experience working in a call centre or phone-based environment.

This is a fast-paced role that requires adaptability, and the ability to perform under pressure while maintaining accuracy and efficiency.

Key Attributes:

• Professional phone manner with the ability to build rapport quickly
• Proven experience in a Customer Support, call centre, or similar role
• Strong attention to detail and ability to gather and interpret information
• Excellent organisational, time management, and decision-making skills in a fast-paced environment
• Proficiency in Microsoft Office Suite (essential) and experience with CRM (Salesforce) and ERP systems (advantageous)
• Commitment to delivering outstanding customer service
• Strong understanding of processes, systems, and data entry
• Excellent interpersonal skills with an empathetic and adaptable approach
• Reliable transport to and from work
• Strong literacy, numeracy, and communication skills
• Knowledge of the food services warehouse industry, NZ food products, and basic ingredients

Ngā Kawatau | What to expect

At Service Foods, we strongly believe in fostering a positive and dynamic work environment. Throughout your tenure with us, it is important to embody our core values: creativity, resilience, inclusivity, collaboration, work ethic, and humility. These values guide us in delivering exceptional service and contributing to the success of our team and the business. We encourage you to embrace these principles as you grow and thrive with us.

We offer a competitive salary, comprehensive benefits, and opportunities for career growth.

Me Tono Ināianei! Apply Now!

If you thrive in a high-energy environment, enjoy leading teams, and are passionate about delivering exceptional service, we’d love to hear from you.

Whaimana | Eligibility:  Applicants must have NZ citizenship, residency, or a valid work visa.

Pre-employment Checks: To ensure a safe and compliant work environment, successful candidates will be required to complete satisfactory pre-employment checks. These will include satisfactory employment references, government agency verifications (Ministry of Justice and ACC) as well as alcohol and drug testing conducted by an accredited provider for workplace substance testing in New Zealand.

We are seeking a proactive and detail-oriented Recruitment Coordinator to support our hiring efforts within the construction and civil industry.

The day to day tasks include but are not limited to:

• Loading placements on HRS system
• Reviewing applications and scheduling interviews.
• Providing support to consultants during the recruitment and onboarding processProviding post-placement care – staying in touch, check-ins, and relaying of site informations 
• Writing and posting of Advertisement on Seek, TradeMe and Company Website
• Monitoring of Monthly KPI’S
• Monthly Stocktake of PPE’s, liasing with H&S Officer with special PPE’s and training requests
• Working on compliance report (pre-employment checklist)
• Running MOJ checks, driver’s check and scheduling of TDDA’s
• Sending documents to new clients and existing clients.
• Assisting in CV Sourcing /  Liaising with potential candidates (working with Consultants)
• Monitoring and preparation of with Business Development reports
• Safety checks on Migrant Workers
• Office Management
• Ensure compliance with New Zealand employment law and company recruitment policies. 

The suitable candidate needs to have at least 3 years experience in the industry. You also need:

• Proven expereince of end-to-end recruitment process
• Communication skills with candidates and clients
• Strong people and culture mindset
• Strong understanding of construction site requirements, trade qualifications and H&S compliance.

If this sounds like you, please apply today.

Location:  Christchurch, Canterbury region
Employment Type: Full-time, Permanent

Pay Rate – NZD 30-35 per hour

About Us:
We are a growing organisation committed to delivering excellent service to our clients. We are currently seeking an experienced and motivated Service Manager to oversee both customer service operations and office administration. This role requires a hands-on leader who can manage people, processes, and day-to-day operations effectively.

Key Responsibilities:

• Develop and review policies, programs, and procedures concerning customer relations and services provided.
• Plan and implement after-sales services to handle customer complaints, refund requests, and feedback.
• Liaise internally with service agents and customers to identify and respond to expectations.
• Manage, supervise, and train staff responsible for delivering customer service, ensuring quality and efficiency
• Contribute to the planning, development, and review of office services, standards, and administrative processes.
• Allocate and monitor use of human resources, office space, and equipment to ensure smooth operations.
• Assign tasks and monitor work performance.
• Ensure compliance with relevant government legislation, work health and safety regulations, and internal policies.
• Maintain and manage office records, documentation, and accounts.
• Ensure office equipment and supplies are regularly maintained and replenished.
• Coordinate HR-related activities such as recruitment, onboarding, promotions, training, and performance reviews.
• Oversee payroll functions and ensure staff supervision aligns with organisational goals.
• Provide leadership, direction, and motivation to staff members.

Qualifications & Experience

• Tertiary qualification at Level 4 or above or in management, finances or any relevant area of study
• At least 2 years’ relevant work experience may substitute for a formal qualification
• Leadership experience preferred
• Interpersonal, communication, and problem‑solving skills
• Competent with Microsoft Office and customer service systems
• Organisational, scheduling, time‑management and coaching capabilities

What We Offer:

• Supportive team environment.
• Opportunities for career growth and professional development.

How to Apply:
Please apply with your CV and a cover letter outlining your suitability for the role and your current visa status.

Service Technician – Fire Alarm Systems
  
About Us:
Our client provides top-notch fire protection services, ensuring the safety and security of their clients. We are currently seeking a Fire Alarm Service Technician to join the team. This role focuses on the maintenance, servicing, and callout response for fire alarm systems. While experience in fire alarms is beneficial, it is not essential. Strong computer skills and the ability to learn programming are key to success in this role.
  
What’s in it for you:

• Competitive salary
• Company vehicle for work use
• Tool allowance and tool purchase scheme
• Medical insurance
• Opportunities for professional development and training

Job Summary:
The Fire Alarm Service Technician will handle the maintenance and servicing of fire alarm systems, responding to callouts and ensuring that systems are functioning correctly. A strong foundation in computer use and programming will be important, and training will be provided for specific fire alarm system programming.
  
Key Responsibilities:

• Maintenance & Service: Perform routine maintenance and servicing of fire alarm systems to ensure optimal performance and compliance with safety regulations.
• Callouts: Respond to service callouts promptly, diagnosing and resolving issues with fire alarm systems as they arise.
• Computer Skills: Utilise computer systems for diagnostics and to manage fire alarm system configurations. Ability to learn and adapt to new programming tasks related to fire alarm systems.
• Documentation: Keep detailed records of service activities, including repairs performed and system status updates.
• Customer Interaction: Provide excellent customer service by addressing client questions and concerns and offering advice on system usage and maintenance.
• Compliance: Ensure all work meets fire safety regulations.

  
Qualifications:
  

• Technical Skills: Competency with computers and a strong willingness to learn programming related to fire alarm systems.
• Experience: Previous experience with fire alarm systems is advantageous but not essential. Service technician experience in other fields is acceptable.
• Problem-Solving: Strong problem-solving abilities with a focus on diagnosing and resolving technical issues effectively.
• Communication: Good communication skills for interacting with clients and team members.
• Attention to Detail: High attention to detail in maintenance and documentation tasks.
• Physical Requirements: Ability to handle equipment, work in various environments, and perform tasks that may involve climbing or working in confined spaces.

  
  
How to Apply:
To apply, please submit your resume and cover letter and hit the “Apply Now” function below. Questions can be directed to Matt or Alexis on   or email 
  
Diverse Recruit is an equal-opportunity employer and encourages applications from all qualified candidates. Only candidates that can legally work in NZ at this time will be considered.

Service Coordinator – based in modern Wiri based office

We’re looking for an exceptionally organised and customer-focused Service Coordinator  to manage the schedule, travel, and workflow of Service Technicians across the North Island,  while delivering high-quality administrative support.

Join a leading global packaging company with a strong engineering focus, based at their South Auckland head office, and play a pivotal role in keeping their service operations running smoothly.

We are seeking a skilled and motivated Home Appliance Service Technician to join our team. The successful candidate will be responsible for diagnosing, repairing, and maintaining a wide range of household appliances, both in the workshop and at customer premises. This role requires technical expertise, problem-solving skills, and a commitment to delivering high-quality service and customer satisfaction.

• Diagnostics & Repair: Inspect, diagnose, and repair household appliances such as refrigerators, washing machines, dryers, ovens, dishwashers, and small electrical appliances.

• Preventive Maintenance: Conduct scheduled servicing, performance checks, and safety inspections to ensure reliable operation of appliances.

• On-site & Workshop Service: Provide professional installation, testing, and repair services both at customer locations and in the service centre.

• Reporting & Documentation: Prepare accurate service reports, maintain records of repairs, parts usage, and customer communications.

• Parts & Inventory Management: Order, track, and manage spare parts, working with suppliers to ensure timely availability and cost efficiency.

• Customer Service: Clearly explain repair findings, provide practical maintenance advice, and maintain a professional, customer-focused approach at all times.

• Health & Safety Compliance: Adhere to workplace health and safety standards, ensuring a safe work environment for both staff and customers.

• Demonstrated  2 year minimum, experience as an appliance service technician or in a related electrical/mechanical trade.

• Comprehensive knowledge of household appliance systems, components, and repair practices.

• Ability to interpret and apply technical manuals, schematics, and wiring diagrams.

• Relevant trade certification (e.g., Electrical Service Technician licence, TLC, or equivalent) is highly desirable.

• Strong analytical and troubleshooting skills with attention to detail.

• Excellent communication and interpersonal skills, with a focus on delivering outstanding customer service.

• Valid New Zealand driver’s licence (a company service vehicle will be provided).

• Ability to work independently, prioritise tasks, and manage service schedules effectively.

• Send your CV to before 30th September, 2025.